Hayley in Higher Ed | Professor at UCCS

Dr. Hayley Blackburn
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Professor HB focuses on technical editing and writing practices, audio and video strategies for technical information, and social media for strategic communication. During her career in and out of higher education, she has worked in content marketing with social media, public relations, professional development, and student success/advising. She currently teaches classes on professional and technical writing. Hayley also hosts episodes of Inspired in Higher Ed, where she and Dr. Grant Clayton talk with a guest about the research and work that inspired their passions.

  1. 22/08/2025

    Concept Blog Project for Unit 1: TCID 4065

    This episode reviews the Concept Blog Project for TCID 4065. Transcript: https://docs.google.com/document/d/e/2PACX-1vRF19rJSvNhJ3NCwlSEPHyOOsp3AakrkP81S295mXZpVd9TAUSpbEkr_DXtEr29okaBt-MaM9gQObh9/pub

    13 phút

  2. 24/04/2025

    Visual Research Brief Grading Note

    Our technical writing firm has been hired by Client experiencing a significant increase in customer complaints regarding the documentation for a recently launched product. Internal and external users find the documents confusing, poorly organized, and lacking essential information. The engineers find the content oversimplified, while the business side feels everything is too jargon-laden for most audiences. The documentation for this product must serve all the stakeholders in the best way possible (engineering team, business team, and end-users/customers). As a technical writer, you have been tasked with assessing the situation and providing suggestions for them to improve their work. You will identify and analyze current research articles on relevant topics (use the provided articles from the weekly readings OR locate new ones), synthesize key findings, and apply them to a practical workplace scenario. You will produce a Visual Research Brief with citations of the articles and the project completion report.

    7 phút

  3. 24/04/2025

    LLM Challenge: Report Grading Note

    Our technical writing firm has been hired by a higher education advocacy group that wants to propose a new degree type to university officials through an article in the Chronicle of Higher Education. They have drafted a proposal and asked you to evaluate the document and provide feedback. You suspect that the group heavily utilized an LLM in creating the proposal, so you asked them to explain their creative process. They provided a video commentary on the edits to reference as you further assess the work. You take all their materials and return a written analysis with comments on their work to help them improve their proposal.

    7 phút

  4. 24/04/2025

    Recommendation Report Grading Note

    Our technical writing firm is working with a think tank in your field (a collection of thought leaders and researchers tasked with solving problems).  A client asked the think tank to help them decide between two potential solutions to an issue with sustainability, equity, or economic impacts in their field. Given the current technological, social, and economic climate, you’ve found the leading TWO solutions and are researching the best option. You address a formal letter to the actual organization or person who influences this field (the stakeholder who contracted the think tank). Your letter needs to identify the work filled in and persuade them that your report is credible, helpful, and oriented toward actions. Then, the report shows the highest level of formality with background research, clear methods, data for each criterion used to compare the solutions, and the final recommendation.

    20 phút
  5. Recorded Presentation Grading Note

    15/04/2025

    Recorded Presentation Grading Note

    The Goals: To create a persuasive pitch video that effectively communicates the project's value and potential impact. The Asks: Ask 1: Identify a pressing social challenge related to equity, sustainability, or other cultural issues.Ask 2: Develop a novel project idea that addresses the chosen challenge using STEM, education, or health-focused approaches.Ask 3: Create a persuasive pitch video that outlines the problem, proposed solution, and potential impact.Ask 4: Reflect on the process in a project completion report

    14 phút
  6. LLM Challenge: SOP Grading Note

    14/03/2025

    LLM Challenge: SOP Grading Note

    This episode explains the expectations for grading in the LLM Challenge: SOP. The Goals: To provide the student success and advising center with a finalized Standard Operating Procedure (SOP) for implementing the routine. The Asks: Ask 1: Generate a routine using generative AI (morning/evening, study, workout/physical activity, or mental health/emotional wellness).Ask 2: Follow the generated routine for at least three days, documenting effectiveness and needed changes.Ask 3: Revise the routine based on your experience and feedback.Ask 4: Create a final SOP document for the client.Ask 5: Write a project completion report for the firm manager.

    13 phút
  7. Design Tools Challenge Grading Note

    14/03/2025

    Design Tools Challenge Grading Note

    This episode describes the expectations when grading the Design Tools Challenge. The Goals: Replicate the provided file as closely as possible to show your skills with information and graphic design software The Asks: Ask 1: Use the Poster_Design_OSHA.pdf to manipulate the provided copy using a design tool (like Canva, Adobe, etc.)Ask 2: Write a project completion report

    9 phút
  8. User Guide Analysis Grading Note

    14/03/2025

    User Guide Analysis Grading Note

    This episode outlines the expectations and grading for the User Guide Analysis project. The Goals: To assess the client's existing user guides for a specific product and notice adjustments The Asks: Ask 1: Thoroughly review the client's current user guides (find an example of a product guide to analyze)Ask 2: Conduct audience research to identify the target audience's demographics, technical skills, and information needs.Ask 3: Analyze the user guides, considering clarity, organization, language, visuals, and overall effectiveness.Ask 4: Develop specific recommendations for improvement, which may include simplifying language, restructuring content, adding visuals, or suggesting alternative formats.

    14 phút
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Giới Thiệu

Professor HB focuses on technical editing and writing practices, audio and video strategies for technical information, and social media for strategic communication. During her career in and out of higher education, she has worked in content marketing with social media, public relations, professional development, and student success/advising. She currently teaches classes on professional and technical writing. Hayley also hosts episodes of Inspired in Higher Ed, where she and Dr. Grant Clayton talk with a guest about the research and work that inspired their passions.

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