The Uncharted Veterinary Podcast

Uncharted Veterinary Community
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  • الأعمال
  • يتم التحديث كل أسبوعين

The Uncharted Veterinary Podcast is for veterinary professionals who want to ace the tough parts of practice that happen daily but don't get discussed. We'll cover topics like how to manage workplace conflict, take exceptional care of pets and people, convince pet owners to follow your advice, have difficult money conversations, survive toxic co-workers and much more. If you want to up your communication, efficiency, management, or marketing skills so you can get more success and enjoyment from your career, then this is the podcast for you!

  1. قبل ١٠ ساعات

    368 - How Do I Explain The Need for New Clients in My Busy Practice?

    If your veterinary team is exhausted, overbooked, and asking why you are still taking on new clients, this episode is for you. In this conversation, Dr. Andy Roark and Maria Pirita unpack one of the most common leadership challenges in a busy veterinary practice: explaining the need for new clients without overwhelming your team. They explore what’s really behind staff resistance, how to separate perception from reality, and how to use data, empathy, and collaboration to strengthen trust. You will learn practical strategies to manage client growth, improve team communication, and maintain stability while supporting your people. Let’s get into this episode! 2025 Get Sh*t Done: Financial Edition (Monica Dixon Perry) Feeling overwhelmed by inventory chaos? Join us at the 2025 Get Sh*t Done: Financial Edition, where you’ll learn how to use inventory management software strategically, negotiate better supplier agreements, and forecast future needs with confidence. Take the guesswork out of your inventory and register now for this hands-on, high-impact event: https://learn.unchartedvet.com/pages/speaker-monica-dixon-perry Uncharted Veterinary Conference 2026 (Live at VMX) Get ready to chart your course for growth at the Uncharted Veterinary Conference 2026, live at VMX in Orlando on January 16. This one-day, high-energy event brings together veterinary professionals who are ready to move from inspiration to implementation. Whether you’re refining your leadership skills, looking for clarity on your next professional step, or craving a community that challenges and uplifts you, Uncharted at VMX is your chance to connect, learn, and level up. Every detail of this event is designed for meaningful interaction, deep discussion, and practical takeaways you can put to work immediately. Seats are intentionally limited to keep the experience focused and impactful. Reserve yours now and join a movement that believes in the bright future of vetmed. Register Today: https://learn.unchartedvet.com Upcoming events: https://learn.unchartedvet.com/pages/events All Links: https://linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and the magazine Today’s Veterinary Business. His social media, website, podcast and YouTube show reach millions of people every month. Dr. Roark has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians. His greatest achievement however involves marrying a bad-ass scientist and raising 2 kind and wonderful daughters. Maria Pirita is a Certified Veterinary Practice Manager, Elite Fear Free Certified Veterinary Professional and former hospital administrator. In her work with Uncharted Veterinary Conference and beyond, Maria has presented to veterinarians and teams across the US and Canada on topics including veterinary marketing, feedback, team building, and positive work culture. With over 10 years of experience in veterinary medicine and over 20 years in leadership, she's passionate helping leaders develop their skills. Maria loves any activity that involves creativity or learning something new. This leads to an abundance of hobbies including crafting, traveling, cooking and aviation.

    ٢٤ من الدقائق

  2. ١٥ أكتوبر

    367 - Should we even BE on social media?

    If you’ve ever felt overwhelmed by negativity in Facebook groups or struggled with whether you should even engage on veterinary social media, this episode of the Uncharted Veterinary Podcast is for you. Dr. Andy Roark and Stephanie Goss dig into the stress that comes from online reputation battles, why comment section arguments rarely work in your favor, and how to set healthy social media boundaries while still using platforms for client connection, practice marketing, and online reputation management. Whether you’re a veterinary practice manager, owner, or associate veterinarian, you’ll walk away with clarity on when to step back, when to lean in, and how to protect your energy while still reaping the benefits of social media for your clinic. Let's get into this episode! Uncharted Team Leads Summit 2025 Mark your calendar for October 15, 2025 for the Uncharted Team Leads Summit. This interactive one-day event is designed for veterinary supervisors and team leads who want to strengthen communication, build confidence, and guide their teams with purpose. You will explore how to manage venting constructively, apply AI tools effectively, and shape your role so it serves you rather than drains you. With RACE approved CE and small-group workshops, this summit delivers growth and practical skills you can put to work immediately. Seats are limited, so reserve yours today. Register here: https://learn.unchartedvet.com/products/live_events/team-leads-summit-2025 Uncharted Veterinary Conference 2026 (VMX) Join us in Orlando on January 16, 2026 for the Uncharted Veterinary Conference, live at VMX. This curated one-day gathering gives veterinary leaders the chance to move from ideas to real impact, gain clarity about their next steps, and connect with a community invested in the future of vetmed. Attendance is intentionally capped to preserve an immersive, high-value environment. Spots are limited, so register now to secure your place. Register here: https://learn.unchartedvet.com/pages/about-uncharted-veterinary-conference-2026 Upcoming events: https://learn.unchartedvet.com/pages/events All Links: https://linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag

    ٣١ من الدقائق

  3. ٨ أكتوبر

    366 - Do I Have a "Money Hungry Vet"?

    When your top-producing veterinarian starts squeezing in extra appointments, turning in higher invoices, and choosing more expensive medications, it can spark concerns about whether you have a “money hungry vet” on your team. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and veterinary management consultant Monica Dixon Perry unpack the challenges of production-based compensation, continuity of care, and staff perception. They share strategies practice owners and managers can use to protect trust, support their doctors, and keep teams aligned without sacrificing client confidence or financial stability. Monica brings nearly four decades of veterinary experience to the conversation, with a career spanning hospital leadership, consulting, and corporate partnership roles. Now a Senior Manager in BerryDunn’s Outsourced Accounting Practice Group, she guides practices in optimizing operations, improving financial health, and strengthening community impact. Monica is a trusted voice on the global veterinary speaking circuit, known for blending empathy and strategy to help teams thrive. She’ll also be speaking at the Uncharted Get Sh*t Done 2025: Financial Edition this October 29th, where she’ll dive even deeper into practical tools for veterinary leaders. Let's get into this episode! Does inventory have your head spinning? At the 2025 Get Sh*t Done: Financial Edition, Monica Dixon Perry will lead the general session, Effective Veterinary Financial Management & Analysis, where she will equip you with practical strategies to take control of reorder points, expiration dates, and rising costs. Drawing on nearly four decades of veterinary leadership and her role as Senior Manager in BerryDunn’s Outsourced Accounting Practice Group, Monica will show you how to integrate inventory management software, negotiate supplier agreements, conduct audits, and forecast demand with confidence. Register today to gain the tools you need to streamline your practice operations and strengthen your financial foundation: https://learn.unchartedvet.com/pages/speaker-monica-dixon-perry Set sail with us at the Uncharted Veterinary Conference 2026, live at VMX on January 16 in Orlando. This exclusive one-day event is designed to help veterinary leaders turn ideas into action, build confidence in their next steps, and connect with a powerful community that believes in the future of vetmed. Spots are limited to keep the experience intentional and high-impact, so don’t wait, register today. Upcoming events: https://learn.unchartedvet.com/pages/events All Links: https://linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag Bio:  As a Senior Manager in BerryDunn’s Outsourced Accounting Practice Group, Monica brings a wealth of knowledge in guiding veterinary practices to enhance their operations, optimize processes, and strengthen their community impact. With nearly four decades in the veterinary field, Monica offers a unique perspective, balancing empathy and insight to address the needs of her clients. She collaborates closely with stakeholders to develop tailored strategies that leverage available resources while staying at the forefront of industry trends and best practices.  Monica’s career journey has spanned diverse roles in veterinary leadership, from overseeing a multi-doctor hospital to serving as Vice President of Strategic Partnerships at Mission Veterinary Partners. Monica is a frequent speaker on the global veterinary speaking circuit and is available for speaking engagements.

    ١٩ من الدقائق

  4. ١ أكتوبر

    365 - Our "Rich" Clients are Declining Services

    When wealthy pet owners happily spend on designer collars and gourmet treats but refuse essential veterinary care, the frustration for veterinary teams runs deep. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss unpack why affluent clients decline services, how this impacts team morale, and what strategies can help bridge the gap. From shifting your mindset to mastering client communication, they share practical ways to reduce judgment, build trust, and protect your clinic culture. Let's get into this episode! Set sail with us at the Uncharted Veterinary Conference 2026, live at VMX on January 16 in Orlando. This exclusive one-day event is designed to help veterinary leaders turn ideas into action, build confidence in their next steps, and connect with a powerful community that believes in the future of vetmed. Spots are limited to keep the experience intentional and high-impact, so don’t wait, register today. Step into leadership with the support and skills you need at the Uncharted Team Leads Summit. This one-day, interactive event is designed for veterinary supervisors and leads who want to strengthen communication, boost confidence, and guide their teams with purpose. You’ll learn how to handle team venting in healthy ways, explore practical AI tools, and shape your role so it works for you instead of the other way around. With small-group workshops, RACE-approved CE, and a community that understands the realities of leadership in vetmed, this summit is the perfect place to grow. Reserve your spot today: Team Leads Summit 2025 Upcoming events: https://learn.unchartedvet.com/pages/events All Links: https://linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag Stephanie is a former practice manager who lives on the Olympic Peninsula in Washington State. With over 20 years of experience both on the floor and in the office, Stephanie is passionate about staff education, team culture, management and training. Stephanie loves to geek out about technology, especially Practice Management Software. She has experience as a practice manager in both private and corporate practices, ranging in size from one to seven doctors. She has experience as a consultant and trainer with AVImark software, paperlite/paperless transitions, practice management and staff training.

    ٢٢ من الدقائق

  5. ٢٩ سبتمبر

    364 - Leveraging At-Home Laser Therapy

    Ever had a case where the client was all in on helping their pet feel better, but regular in-clinic treatments just weren’t practical? Maybe it was a large dog with arthritis whose owner struggled to get them in the car. Or a client who cringes at the thought of daily medications. Dr. Andy Roark sits down with the brilliant Dr. Deb Torraca, veterinarian, rehab expert, and founder of Wizards of Paws Rehabilitation for Animals, to explore how at-home laser therapy is changing the way we manage pain, inflammation, and mobility issues in pets. This episode blends clinical insights with business innovation, making it a must-listen for veterinary professionals seeking to improve patient outcomes while also empowering clients at home. From managing osteoarthritis in French Bulldogs to implementing fleet-based lending models for rehab tools, this conversation is packed with actionable gems. This episode is brought to you ad-free by Multi Radiance! https://vet.multiradiance.com/vet Practitioner Experience: https://www.dropbox.com/scl/fi/kabvurst27bnh8ij105ct/MyRxLaser_PractitionerExperience_wMobile.mp4?rlkey=o1zx33mvhoh0fkh09fxkee53p&dl=0 Pet Owner Experience: https://www.dropbox.com/scl/fi/1o5hj1cuxe3cz8mzooooy/MyRxLaser_PetOwnerExperience.mp4?rlkey=ejvb2sncs9po66usi6sdbcrlm&dl=0 MyRxLaser Resources: https://info.multiradiance.com/vet/myrxlaser/resource MRM’s product page dedicated to MyRxLaser Platform: https://vet.multiradiance.com/vet/products/my-rx-laser Debbie Torraca is a highly respected professional in the field of canine physical rehabilitation and conditioning, boasting over twenty-five years of experience. She is the founder and director of Wizard of Paws Physical Rehabilitation for Animals, where she provides specialized care to her patients. \n \n In addition to her clinical work, Dr. Torraca is an esteemed educator, teaching across the United States and contributing her expertise as a founding member of the Certified Companion Animal Therapy and Certified Canine Manual Therapy programs at North Carolina State University. \n \n Her commitment to advancing the field is evident through her active involvement in research focused on canine performance issues. Notably, she has explored the use of photobiomodulation therapy to enhance athletic performance and address conditions such as degenerative myelopathy and intervertebral disc disease (IVDD). Dr. Torraca’s dedication to both practice and education continues to make a significant impact on the health and performance of canine athletes.

    ١٦ من الدقائق

  6. ٢٤ سبتمبر

    363 - Help! My Associate Vet is Bullying The New Grads

    When a new graduate veterinarian joins your team, they bring fresh energy, curiosity, and hope for the future. But what happens when an experienced associate begins to undermine that confidence? Veterinary workplace bullying isn’t always loud or obvious, yet its impact can be devastating. Toxic behavior drives away bright new grads, damages team morale, and creates long-term retention challenges for practice leaders. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss dig into a tough mailbag question: “Help! My associate vet is bullying the new grads.” They unpack how leaders can recognize patterns of toxic workplace behavior, the importance of documenting incidents, and strategies for protecting new graduate veterinarians while addressing associate veterinarian conflict head-on. Set sail with us at the Uncharted Veterinary Conference 2026, live at VMX on January 16 in Orlando. This exclusive one-day event is designed to help veterinary leaders turn ideas into action, build confidence in their next steps, and connect with a powerful community that believes in the future of vetmed. Spots are limited to keep the experience intentional and high-impact, so don’t wait, register today. Step into leadership with the support and skills you need at the Uncharted Team Leads Summit. This one-day, interactive event is designed for veterinary supervisors and leads who want to strengthen communication, boost confidence, and guide their teams with purpose. You’ll learn how to handle team venting in healthy ways, explore practical AI tools, and shape your role so it works for you instead of the other way around. With small-group workshops, RACE-approved CE, and a community that understands the realities of leadership in vetmed, this summit is the perfect place to grow. Reserve your spot today: Team Leads Summit 2025 Upcoming events: https://learn.unchartedvet.com/pages/events All Links: https://linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag Stephanie is a former practice manager who lives on the Olympic Peninsula in Washington State. With over 20 years of experience both on the floor and in the office, Stephanie is passionate about staff education, team culture, management and training. Stephanie loves to geek out about technology, especially Practice Management Software. She has experience as a practice manager in both private and corporate practices, ranging in size from one to seven doctors. She has experience as a consultant and trainer with AVImark software, paperlite/paperless transitions, practice management and staff training.

    ٢٢ من الدقائق

  7. ٢٢ سبتمبر

    362 - Surprise! Your Practice Just Got Sold

    When your clinic goes through a veterinary practice sale, it can feel like the ground shifts overnight. Associates wonder what their future looks like, owners face the weight of transition, and teams question whether the culture they love will survive. In this episode of the Uncharted Veterinary Podcast, host Dr. Andy Roark talks with Dr. Gene Bauer of Blue River Pet Care about what really happens when a practice changes hands, how leaders can ease fear, and where hidden opportunities may be waiting. Curious about how to find stability and even growth in the middle of uncertainty? Let’s get into this episode! This episode is brought to you by Blue River Pet Care Step into the future of veterinary leadership at the Uncharted Veterinary Conference 2026, taking place live at VMX on January 16th in Orlando. This one-day, high-energy event is designed for practice owners, managers, and leaders who want more than ideas, they want results. You’ll walk away with actionable strategies, renewed clarity about your next steps, and meaningful connections with innovators shaping the profession. Attendance is intentionally capped to keep conversations impactful and personal, so spots are limited. Secure your registration now to guarantee your place at this exclusive leadership experience. Register here: https://learn.unchartedvet.com/pages/about-uncharted-veterinary-conference-2026 Elevate your impact at the Uncharted Team Leads Summit 2025, a one-day program built for veterinary team leads and supervisors ready to step confidently into leadership. This interactive summit blends RACE-approved CE with practical tools you can use right away, including strategies for redirecting team venting, AI resources that make daily tasks easier, and frameworks for leading with authenticity. With small-group workshops, hands-on practice, and the support of a like-minded veterinary community, you’ll strengthen your communication, grow your confidence, and design a leadership role that feels sustainable and effective. Seats are limited, so register today to reserve your place at the Team Leads Summit 2025. Register here: https://learn.unchartedvet.com/products/live_events/team-leads-summit-2025 Upcoming events: https://learn.unchartedvet.com/pages/events All Links: https://linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag Gene Bauer, DVM, is the Medical Director of Bay Country Veterinary, which has locations in Annapolis and Crownsville, Maryland. When not in clinic, he channels his passion for animal welfare through his Business Development Specialist role at Blue River PetCare, where he builds relationships with practice owners who are interested in furthering their practice by joining the Blue River network.

    ١٣ من الدقائق

  8. ١٧ سبتمبر

    361 - Always Cleaning When We Need Her

    When your clinic hits chaos, nothing hurts morale faster than a disappearing team member who slips away from the treatment floor when they are needed most. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss tackle a real mailbag case about “Brenda,” a well-meaning but frustrating employee whose habit of vanishing during busy times leaves teammates overwhelmed and resentful. They dig into why this happens, how leaders can respond with compassion and accountability, and what veterinary managers can do to reset expectations and protect team culture. Let's get into this episode! Set sail with us at the Uncharted Veterinary Conference 2026, live at VMX on January 16 in Orlando. This exclusive one-day event is designed to help veterinary leaders turn ideas into action, build confidence in their next steps, and connect with a powerful community that believes in the future of vetmed. Spots are limited to keep the experience intentional and high-impact, so don’t wait, register today. Step into leadership with the support and skills you need at the Uncharted Team Leads Summit. This one-day, interactive event is designed for veterinary supervisors and leads who want to strengthen communication, boost confidence, and guide their teams with purpose. You’ll learn how to handle team venting in healthy ways, explore practical AI tools, and shape your role so it works for you instead of the other way around. With small-group workshops, RACE-approved CE, and a community that understands the realities of leadership in vetmed, this summit is the perfect place to grow. Reserve your spot today: Team Leads Summit 2025 Upcoming events: https://learn.unchartedvet.com/pages/events All Links: https://linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag Stephanie is a former practice manager who lives on the Olympic Peninsula in Washington State. With over 20 years of experience both on the floor and in the office, Stephanie is passionate about staff education, team culture, management and training. Stephanie loves to geek out about technology, especially Practice Management Software. She has experience as a practice manager in both private and corporate practices, ranging in size from one to seven doctors. She has experience as a consultant and trainer with AVImark software, paperlite/paperless transitions, practice management and staff training.

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The Uncharted Veterinary Podcast is for veterinary professionals who want to ace the tough parts of practice that happen daily but don't get discussed. We'll cover topics like how to manage workplace conflict, take exceptional care of pets and people, convince pet owners to follow your advice, have difficult money conversations, survive toxic co-workers and much more. If you want to up your communication, efficiency, management, or marketing skills so you can get more success and enjoyment from your career, then this is the podcast for you!

المعلومات

  • صناع العمل
    Uncharted Veterinary Community
  • سنوات النشاط
    ٢٠١٩ - ٢٠٢٥
  • الحلقات
    ٣٨٠
  • التقييم
    ملائم
  • حقوق النشر
    © Copyright 2025 The Uncharted Veterinary Podcast
  • موقع البرنامج على الويب
    The Uncharted Veterinary Podcast

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