13 episodes

The future of business is virtual teams. Business leaders who harness the power of remote work can scale faster, with lower overhead, better talent, all while remaining more agile. Tools like Slack, Zoom, Asana, & Trello (to name a few) mean it's never been more attainable to run a serious business with a virtual team. However, with this newfound freedom comes new challenges of creating a real team that advances the company mission, and not just a bunch of people texting each other from their couches. Find out how we do it...Hosts Deacon Bradley (VP), Angela Ponsford (VP), and Ralph Burns (CEO & Founder) share the keys which enabled them to grow from one guy with a virtual assistant, to a thriving team across 5 continents, 14 countries, and counting.Find the show notes and resources for every episode (and more) at https://thevirtualbusinesspodcast.com/

Virtual Business Deacon Bradley, Angela Ponsford, & Ralph Burns

    • Business
    • 5.0 • 52 Ratings

The future of business is virtual teams. Business leaders who harness the power of remote work can scale faster, with lower overhead, better talent, all while remaining more agile. Tools like Slack, Zoom, Asana, & Trello (to name a few) mean it's never been more attainable to run a serious business with a virtual team. However, with this newfound freedom comes new challenges of creating a real team that advances the company mission, and not just a bunch of people texting each other from their couches. Find out how we do it...Hosts Deacon Bradley (VP), Angela Ponsford (VP), and Ralph Burns (CEO & Founder) share the keys which enabled them to grow from one guy with a virtual assistant, to a thriving team across 5 continents, 14 countries, and counting.Find the show notes and resources for every episode (and more) at https://thevirtualbusinesspodcast.com/

    What Makes A Great Virtual Hire?

    What Makes A Great Virtual Hire?

    #13 If you want your virtual team to run like clockwork, then you need to know exactly what to look for in the hiring process. Listen in as Angela Ponsford & Deacon Bradley discuss the key attributes that allowed them to grow beyond a team of 30 virtual professionals across 14 countries & 5 continents. 

    BONUS: We plan to release more info to help people with the hiring process - and our Insiders will get it first. Join the list, and reply to the first email to let us know you're interested in more hiring stuff.

    • 27 min
    How To Process Hundreds Of Emails In Minutes A Day

    How To Process Hundreds Of Emails In Minutes A Day

    #12 We've all been there - email overload. But take heart, there's a simple three-part system that will get you through hundreds of emails in just minutes per day.

    And you'll never drop another "email ball" again.

    Change you email life with today with this highly actionable episode, and then get on our Insider list for more behind the scenes tips on running a business.

    Download Our Free Guides

    • 26 min
    How We Created & Launched A New Product In Just Five Weeks

    How We Created & Launched A New Product In Just Five Weeks

    #11 Creating a new product is a hard job. Creating it with a 100% virtual team is even harder.

    This week we take you behind the scenes of a new product we created and launched in just five weeks with a team of 13 people across four continents.

    We get really practical and share soup to nuts how we organized things, how we communicated, and some of the key actions along the way that aided our success and efficiency.

    Resources Mentioned In This Episode
    Loom to make all kinds of videos on the fly
    Asana to manage the projects (what we use internally for everything)
    Sections to organize tasks into logical groupsMilestones to track the big... milestones 😎Timeline to see how it all fits togetherCustom Fields to track the status of a taskRules to automatically move things along to the next phaseINTRODUCING: How To Scale Your Agency To $100K per Month (& Beyond)
    We're hosting a webinar to show off the product we discuss in this episode. If you're an agency or freelancer who helps people with Facebook ads, then you're invited to this live training where we'll show you how we built & scaled Tier 11!

    • 37 min
    What To Do When Your Team Doesn't Deliver

    What To Do When Your Team Doesn't Deliver

    #10 A big fear of any manager is what to do when a team member doesn't do what you needed. In a virtual environment this fear is magnified so intensely that many business owners don't even try to build a virtual team.
    In this episode we talk about the keys that have enabled us to build a worldwide high-performance virtual team. Discover the leading indicators to watch out for so you can address a hot spot before it derails a project or account. 
    You'll also find out specific tactics and phrases we use with our team to smooth things out and increase performance.

    Resources Mentioned In This Episode
    The One Minute Manager by Ken Blanchard
    #07 Seven Tips For Virtual Managers - Part 1
    #08 Seven Tips For Virtual Managers - Part 2
    #09 Six Tips To End Slack Overwhelm
    1-Click Slack Status Update
    You can set five "1-click" status updates in your Slack workspace. Here are the ones we setup in our workspace at Tier 11.

    To change the choices, click "Edit suggestions..." at the bottom of the status menu.

    Download our Slack Power User Guide

    • 39 min
    6 Quick Fixes To End Slack Overwhelm

    6 Quick Fixes To End Slack Overwhelm

    #09 There’s a maxim I love about email that goes something like this…
    Your email inbox is other peoples’ todo list for you.
    If you’re not careful, Slack can turn into that on steroids! With a growing team of 40 across 5 continents, it can be a challenge to keep things under control in our business’s Slack workspace. We like to say, “The sun never sets on Tier 11,” because there’s always someone working somewhere. Which means Slack is always buzzing.
    So how do you strike a balance between maintaining great communication with your team and never getting anything done?
    In this episode, I share six tips you can implement in 15 minutes or less to end Slack overwhelm!

    Become a Virtual Business INSIDER & get access to all our guides and behind the scenes tips.

    Download our Slack Power User Guide

    • 19 min
    Seven Tips for Virtual Managers - Part 2

    Seven Tips for Virtual Managers - Part 2

    #08 Are you a virtual manager? We’ve got highly actionable tips to get you headed in the right direction.
    These are things you must get in the habit of doing regularly or your team’s performance will suffer. Even if you’re an experienced leader, doing it in a remote environment takes a few tweaks to dial it in.
    Be sure you also check out Part 1 of this episode (#07).
    Resources Mentioned In This Episode
    Radical Candor by Kim ScottThe One Minute Manager by Ken Blanchard#03 Slack Tips for Virtual Teams1-on-1 Questions
    Don't stress about the agenda. Having a great agenda for a 1-on-1 is way less important than just doing the 1-on-1 in the first place. Remember, these are coaching calls.
    If you're short on ideas or need a jump start to get over that "blank paper" fear, here are some of our favorite questions.
    Ang's favorite questions:
    What did you learn last week?What were your big wins?Deacon's favorite questions:
    Tell me about your week this week. What's taking most of your time?[describe problem], what are we missing?Ralph's favorite questions:
    What can I do to help you?What do you have today? Problems, issues, etc.Download our Slack Power User Guide

    • 42 min

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