Visitor Elves

Kelly Ballard
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Visitor Elves

There are thousands of talented people working behind the scenes in tourism, hospitality, events and destination marketing.   Are you one of them? Join me, Kelly Ballard, as I chat with award-winning business owners and those making magic in attracting and delighting visitors in the West of England, UK. If you're wanting to connect with and learn from others in the visitor economy, this show is for you. For more information about me and the show, visit www.visitorelves.co.uk

  1. EP 48 Unlocking the Secrets of Effective Content Marketing with Charlotte Laing, The Content Emporium

    4 DAYS AGO

    EP 48 Unlocking the Secrets of Effective Content Marketing with Charlotte Laing, The Content Emporium

    Send us a textWelcome to today’s episode! I’m super excited to chat with Charlotte Laing, the amazing founder of The Content Emporium. Her agency is thriving, with a team of 46 talented people, and they’re doing fantastic work for clients, including 20 shopping centres across the UK.Who’s This Episode For?If you’re creating content for businesses, especially in the visitor economy (think shopping centres, town or city centres), this one’s for you. Charlotte’s sharing some great tips and...

    51 min
  2. EP 47 Visit West Food & Drink Forum Sept 2024

    SEP 20

    EP 47 Visit West Food & Drink Forum Sept 2024

    Send us a textWelcome to Series 4 of The Visitor Elves Podcast!We’re back, and I couldn’t be more excited to kick off Series 4 of the Visitor Elves podcast. Whether you’re a long-time listener (you’re a total rockstar!) or it’s your first time tuning in, I’m thrilled to have you here. We’re two years in, with 46 episodes and over 4,200 downloads—so what’s next? This series is packed with insightful guests, actionable tips, and real stories from those on the frontlines of tourism, h...

    25 min
  3. EP. 46 Lorraine Jarvie - General Manager of Royal Crescent Hotel, Bath, talks luxury hotel management and Bridgerton

    JUL 31

    EP. 46 Lorraine Jarvie - General Manager of Royal Crescent Hotel, Bath, talks luxury hotel management and Bridgerton

    Send us a textIn my final episode of Series 3, I have a special guest, the wonderful and oh-so-stylish Lorraine Jarvie, General Manager of the Royal Crescent Hotel in Bath. This hotel has a five-star (red) rating and is one of the top 2% in the country. With 40 bedrooms and 140 staff (180 during busy periods), the Royal Crescent is not only one of the West's most impressive hotels, it is also one of the ultimate jobs in the UK for a hotel manager. In our conversation, we tal...

    43 min
  4. EP. 45 Making Bristol city centre a more sustainable and enjoyable place to visit with Tom Swithinbank from Bristol BIDs

    JUL 28

    EP. 45 Making Bristol city centre a more sustainable and enjoyable place to visit with Tom Swithinbank from Bristol BIDs

    Send us a textWelcome to this week's podcast, where I’m going behind the scenes of Bristol City Centre and talking to Tom Swithinbank. Tom's work involves helping businesses become more sustainable and making the city a more appealing place to visit. Tom works for Visit West, specifically for the Business Improvement Districts, which support around 1,200 businesses in the city centre.In this episode, we talk about: How Tom’s work contributes to the Bristol City Council’s ambitious target...

    48 min
  5. EP 44 From Boomtown to Wake the Tiger - How this festival organiser created a successful visitor attraction in the heart of Bristol

    JUL 8

    EP 44 From Boomtown to Wake the Tiger - How this festival organiser created a successful visitor attraction in the heart of Bristol

    Send us a textIn today's episode, my conversation with Graham MacVoy, Managing Director of the visitor attraction Wake the Tiger in Bristol, truly blew my mind. Wake the Tiger is the permanent 'baby' created by the team running the unique Boomtown festival. The pandemic has much to answer for, but it gave Graham and his directors the headspace to provide a more permanent base for their creative ideas, so the 'amazement park' Wake the Tiger was created and opened in 2022. &nbs...

    52 min
  6. 43: Vicki Jones talks about setting up her award-winning Glampsite and YouTube channel 'Tractors and Cream' in Somerset

    JUN 19

    43: Vicki Jones talks about setting up her award-winning Glampsite and YouTube channel 'Tractors and Cream' in Somerset

    Send us a textIn today’s podcast, I’m heading to the Somerset levels to chat with Vicki Jones, owner of the award-winning Tractors & Cream glampsite. Vicki and her husband Bryan worked in the hotel trade before they decided to upsticks and create their own hospitality business. After feeling the pain of putting up the yurts each year, they decided to invest in these fantastic architectural geodomes. Their beautiful site, with five domes and a large event dome, is extreme...

    52 min
  7. EP 42 Ticketing system frustrations? Make yours work more effectively for you with Sarah Bagg

    MAY 8

    EP 42 Ticketing system frustrations? Make yours work more effectively for you with Sarah Bagg

    Send us a textIn this episode, I had the pleasure of chatting with Sarah Bagg, founder of ReWork Consulting, about getting the best ticketing or booking system to support your business needs. As a marketer, I've worked with several solutions, and I've noticed that most of them lack the automated link from email to CRM system. As a result, it's challenging to execute smart marketing strategies without manual intervention. This can be frustrating and time-consuming. It restric...

    20 min
  8. EP 41 How working with the overseas travel trade could really help your business, with Jon Chamberlain and Mike Newman

    APR 29

    EP 41 How working with the overseas travel trade could really help your business, with Jon Chamberlain and Mike Newman

    Send us a textIn this podcast episode, we focus on increasing bookings from inbound travellers or overseas tourists through the travel trade. My guests are Jon Chamberlain, Head of Marketing for VisitWest, and Mike Newman of B2Me Tourism Marketing. Jon has been working for 11 years to promote Bristol, Bath, and the surrounding areas as a European leisure destination. Mike helps destinations and businesses prepare their offers for the travel trade and represents them at shows worldwide.&n...

    1h 17m
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Trailer

About

There are thousands of talented people working behind the scenes in tourism, hospitality, events and destination marketing.   Are you one of them? Join me, Kelly Ballard, as I chat with award-winning business owners and those making magic in attracting and delighting visitors in the West of England, UK. If you're wanting to connect with and learn from others in the visitor economy, this show is for you. For more information about me and the show, visit www.visitorelves.co.uk

Information

  • Creator
    Kelly Ballard
  • Years Active
    2022 - 2024
  • Episodes
    49
  • Rating
    Explicit
  • Copyright
    © 2024 Visitor Elves
  • Show Website
    Visitor Elves

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