Waterfall Rapids

CCW - The Consumer Council For Water
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Waterfall is all about water, why it matters, and how we can use it wisely. Each episode features expert guests and practical tips. Waterfall Rapids brings the same episode in a bite sized format

  1. 1시간 전

    #17 Empowering Vulnerable Customers

    In this episode of Waterfall, Mike is joined by Pete O'Hanlon and Annie Lamb from Dŵr Cymru Welsh Water to explore the work they are doing to support customers in vulnerable circumstances. From specialist support teams and social tariffs to outreach events and free water efficiency products, Pete and Annie explain how Welsh Water is taking a personalised, community focused approach to helping customers who might otherwise fall through the cracks. The episode is full of inspiring examples of how water companies can go beyond the bill to make a real difference in people's lives. Get in touch with the show with any questions or comments: podcast@ccwater.org.uk Timestamps 00:00 – Introduction 00:22 – Guest introductions: Pete O'Hanlon and Annie Lamb, Welsh Water 03:53 – Water efficiency and the personal touch 06:28 – Innovative approaches to engaging customers 08:18 – Water saving tips available to all Welsh Water customers 10:31 – Water resilient communities projects

    13분

  2. 5월 18일

    #16 From Crisis to Conservation (Colombia)

    In this episode of Waterfall, Mike and Karen are joined by Ana Millan from CCW and Luis Alejandro Camacho-Botero, water resources engineer at Universidad de los Andes in Bogota, to explore Colombia's remarkable water saving story. When a tunnel collapse in 1997 threatened Bogota's entire water supply, the city launched urgent conservation campaigns that permanently transformed how its eight million residents use water. The episode explores how a powerful combination of price signals, universal metering and behaviour change brought daily water use down to just 92 litres per person per day, and what the UK could learn from it. Get in touch with the show with any questions or comments: podcast@ccwater.org.uk Timestamps 0:00 – Introduction 00:52 – Guest introductions: Ana Millan and Luis Alejandro Camacho-Botero 01:22 – The 1997 water crisis in Bogota 04:31 – Did the water saving measures work? 06:41 – A culture of water saving passed down through generations 08:55 – The recipe for success: metering, pricing and behaviour change

    13분

  3. 5월 11일

    #15 Go Bananas to End Water Waste

    In this episode of Waterfall, Mike and Karen are joined by Helen White, Special Adviser on Household Food Waste at WRAP, to explore the surprising connection between food waste and water waste. Helen reveals the staggering scale of what ends up in our bins every day, from 920,000 bananas to over 3 million glasses of milk, and explains the hidden water cost of throwing food away. The episode is packed with practical, easy to follow tips on smarter shopping, correct food storage, and creative ways to use up what you've already bought. Get in touch with the show with any questions or comments: podcast@ccwater.org.uk Timestamps 0:00 – Introduction 0:34 – Guest introduction: Helen White, WRAP 0:53 – What is WRAP? 3:48 – The staggering scale of everyday food waste 5:31 – The food waste and water connection 8:21 – Practical tips to reduce food waste at home

    14분

  4. 4월 20일

    #14 The nature of water

    In this episode of Waterfall, Mike and Karen are joined by Alistair Chisholm to discuss why water is essential for both people and the environment. They explore future challenges around water supply, the importance of using less, and how everyday actions connect to the wider water cycle. The episode highlights that saving water can reduce pressure on nature while helping secure supplies for the future. Timestamp 00:00:00 Introduction and guest welcome 00:00:47 Why saving water matters 00:02:00 Future water demand 00:04:30 Balancing supply and demand 00:06:00 The wider water cycle

    10분

  5. 4월 16일

    #13 Myth‑Understood

    In this episode of Waterfall, Mike is joined by producer Tom and Emma Clancy for a special outdoor recording along the River Thames in Berkshire. The conversation introduces the “Walking with Water” initiative, which encourages people to explore local waterways and build a stronger connection with the water they use every day. Emma also explains CCW’s role as a consumer advocate, supporting customers and ensuring the water sector works in their interests. The episode highlights why saving water is increasingly important and how small, practical changes at home can make a meaningful difference. Timestamp 00:00:00 – Introduction and outdoor setting 00:01:40 – “Walking with Water” initiative explained 00:04:20 – What CCW does for customers 00:07:50 – Why water saving matters 00:08:50 – Personal water use and saving tips

    14분

  6. 3월 30일

    #12 Every drop counts mini edition

    In this episode of Waterfall, Mike and Karen speak with Laura from South West Water about water efficiency in the South West. After a dry year, the “Stop the Drop” campaign encouraged customers to use less water, improving reservoir levels and highlighting how small actions make a difference. With ongoing dry conditions, the campaign has evolved into “Save Every Drop”, alongside plans for long-term solutions like desalination. The episode showcases the importance of continuous engagement and sustainable water use. Timestamp 00:00:00 – Introduction 00:01:36 – “Stop the Drop” campaign overview 00:02:47 – Campaign results 00:05:19 – Customer behaviour insights 00:08:45 – “Save Every Drop” campaign launch

    14분

  7. 3월 24일

    #11 An Olympic Challenge

    In this episode of Waterfall, Mike and Karen speak to Dan Angelescu, founder of Fluidion, about the cutting-edge technology being used to monitor water quality in Paris ahead of the Olympics. They explore how real-time monitoring is helping track pollution levels in the River Seine, the challenges cities face with sewage and stormwater, and whether the river is truly safe for swimming. Dan also explains how new technology can detect bacteria more accurately than traditional lab methods and what that could mean for the future of water quality monitoring worldwide. Timestamps 00:00 – Introduction 00:00:53 – What Fluidion does 00:02:16 – Why the Seine isn’t safe to swim 00:03:39 – Global water monitoring 00:04:49 – Real-time alerts and data 00:06:01 – Olympic clean-up efforts 00:08:23 – Hidden pollution sources 00:10:09 – New tech vs lab testing 00:12:01 – Rethinking water safety standards

    13분

  8. 3월 16일

    #10 Know your water rights!

    In this episode of Waterfall, Mike and Karen are joined by Janine Shackleton to explain what customers should expect from their water companies. From accurate bills and reliable water supply to customer service standards, they break down the Guaranteed Standards of Service and when customers may be entitled to compensation if things go wrong. They also discuss where to find information about your rights, why it’s important to speak up if you’re unhappy with your service, and share practical water-saving tips from everyday life. Timestamps 00:00 – Introduction 01:34 – What to Expect from Your Water Company 03:00 – Guaranteed Service Standards 05:09 – Compensation for Sewer Flooding 06:50 – Supply Interruptions and Payments 10:06 – Personal Water Use & Saving Tips

    14분
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소개

Waterfall is all about water, why it matters, and how we can use it wisely. Each episode features expert guests and practical tips. Waterfall Rapids brings the same episode in a bite sized format

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  • 제작진
    CCW - The Consumer Council For Water
  • 방송 연도
    2023년 - 2026년
  • 에피소드
    17
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    © CCW - The Consumer Council For Water
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    Waterfall Rapids