Wellness Center Creators

Kendall Hagensen
  • 5.0 (12)
  • Alternative Health
  • Updated Weekly

Health and wellness providers know that better patient outcomes require a whole person multidisciplinary approach that they just can't provide on our own. That's why host Kendall Hagensen started the Wellness Center Creators podcast. Every week she brings you interviews with experts, tips, tricks, secrets, resources, systems, and solutions, so that you don't have to reinvent the wheel when creating your wellness center.Kendall is a somatic psychotherapist turned multidisciplinary clinic owner and business coach, and she has dedicated her professional life to helping people live in their truth and work in a way that feeds their soul and still allows them to feed their family.She believes in empowering health and wellness professionals to create the collaborative, integrated wellness practices they have always dreamed of. That's why she’s here with this podcast bringing ideas, information, and guests that can help you find WELLlth in life and business.Sponsored by Jane.app

  1. 4d ago

    The System Every Wellness Center Needs When a Practitioner Leaves

    A practitioner just handed you their resignation. Your stomach drops. You're already calculating the schedule gaps, the client conversations, the team morale impact, the hiring process you'll have to start all over again. And somewhere in the middle of all that stress, you still have to figure out how to say goodbye in a way that protects your clinic, your clients, and your reputation. In this episode from Kendall's "What the Wellness Center?!" series, she walks through her complete system for practitioner departures—from the moment a resignation lands on your desk to the farewell social media post. As she notes: "Team members leaving is inevitable. It's important to be prepared with a system." The framework covers three key areas: an offboarding checklist (resignation letter, exit interview, notes completion, system access removal), a structured client communication approach offering three clear referral options, and a final public farewell that gives your community a chance to show appreciation. Perhaps most valuably, Kendall addresses the emotional reality of handling departures when you've invested heavily in someone: "It's incredibly difficult at times to stay positive... even so, as the owner and the leader we have to step back, try to look at all the sides, have the best transition possible and wish that person well. You will be remembered as the leader who was understanding and kind." If you've ever fumbled through a team departure or dreaded writing that farewell email, this episode gives you a clear, compassionate framework. Get all the links, resources and show notes here: https://wellnesscentercreators.com And for information regarding our upcoming retreat, go to: https://www.wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account. Listen to The Authority Plan Insider (https://theauthorityplan.com), a mini-series that will guide you through a simple system that will help you create a podcast that really delivers, that creates the impact that you want to make and lets you be in the driver's seat.

    The System Every Wellness Center Needs When a Practitioner Leaves

  2. Aug 5

    Five Vital Checkpoints Before You Launch Any New Wellness Service

    You've added a new service. You're excited. You post about it on Instagram, mention it to a few clients, maybe update your website. A few weeks pass. Crickets. What went wrong? Most new service launches fail not because the service is bad—but because the groundwork wasn't laid before the marketing began. In this episode from Kendall's "What the Wellness Center?!" series, she walks through five essential checkpoints every wellness center owner should complete before launching a new service. These questions aren't just strategic housekeeping—they become the foundation of every marketing message you'll use. The five checkpoints cover: whether the service genuinely complements your existing offerings; whether the name is clear and confusion-free; what problem it solves and how clients benefit; who the target client is and what they actually want; and how to price it intentionally relative to local competitors while ensuring profitability. Once those questions are answered, Kendall adds two practical launch strategies: share with your existing client base first—"and often"—and offer exclusive access or a discount to current clients as an early incentive. At just over two minutes, this is one of the most concise and actionable episodes in the archive. If you've ever launched a service that didn't gain traction, or if you're preparing to add something new, these five checkpoints will change how you approach the entire process. Get all the links, resources and show notes here: https://wellnesscentercreators.com And for information regarding our upcoming retreat, go to: https://www.wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account. Listen to The Authority Plan Insider (https://theauthorityplan.com), a mini-series that will guide you through a simple system that will help you create a podcast that really delivers, that creates the impact that you want to make and lets you be in the driver's seat.

  3. Jul 22

    Why Is It So Hard to Hire? Five Strategies That Actually Work

    You posted the job. You waited. A promising candidate no-showed their interview. Another never sent the requested materials. A third interviewed beautifully, accepted the offer, and disappeared. You're starting to wonder if something's wrong with you, your clinic, or the entire concept of hiring. Nothing's wrong with you. The game has just changed. In this episode from Kendall's "What the Wellness Center?!" series, she tackles the post-pandemic hiring reality head-on with five practical strategies for filling positions in today's challenging landscape. Her diagnosis of the problem? "At the end of the day, I think it's mostly about mental health. We've all spent two years doing really hard things and our brains are smart. We're going to do everything we can at this point to avoid hard things." Kendall's five tips range from mindset shifts (lower your expectations, be patient) to tactical approaches (try Wisehire.com, step up your benefits, sell your business to applicants). Perhaps most important is the reframe around who's interviewing whom: "Interviewees are coming in wanting to make sure you have your stuff together... it's important to find ways to make sure they know exactly what to expect before they accept the position." Recorded four years ago but, as Kendall notes in her intro, "hiring challenges aren't new... some things never change." If you're ready to pull your hair out trying to hire right now, this episode confirms you're not alone—and offers a clear path forward. Get all the links, resources and show notes here: https://wellnesscentercreators.com And for information regarding our upcoming retreat, go to: https://www.wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account. Listen to The Authority Plan Insider (https://theauthorityplan.com), a mini-series that will guide you through a simple system that will help you create a podcast that really delivers, that creates the impact that you want to make and lets you be in the driver's seat.

    Why Is It So Hard to Hire? Five Strategies That Actually Work

  4. Jul 17

    The Honest Truth About Work-Life Balance (And What Actually Works Instead)

    Someone tells you they balance it all—the business, the kids, the relationships, the self-care, the team, the admin, all of it, perfectly. Do you believe them? Kendall doesn't. As she says right from the start: "The short answer is, of course I do not balance it all. And if anyone tells you they do, they are lying." In this episode from Kendall's "What the Wellness Center?!" series, she tackles one of the most common questions wellness center owners ask—and immediately dismantles the premise. The goal isn't balance. It's integration. Kendall walks through her personal framework for staying well as a business owner: starting with radical acceptance that "while I'm giving full attention to one thing, I'm not going to be giving full attention to another." From there, she shares her practical scheduling approach—blocking self-care appointments first, building in buffer space for the unexpected, and writing out both current and ideal schedules based on core values. She also addresses the support structures that make integration possible: childcare help, a clinic coordinator, proximity to family, and letting go of perfectionism at home. "We're just not going to have the cleanest house on the block." Short, honest, and immediately actionable, this episode gives wellness practitioners permission to stop chasing balance—and start building a life and work they can actually sustain. Get all the links, resources and show notes here: https://wellnesscentercreators.com And for information regarding our upcoming retreat, go to: https://www.wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account. Listen to The Authority Plan Insider (https://theauthorityplan.com), a mini-series that will guide you through a simple system that will help you create a podcast that really delivers, that creates the impact that you want to make and lets you be in the driver's seat.

    The Honest Truth About Work-Life Balance (And What Actually Works Instead)

  5. Jun 25

    Why Your Team Goals Keep Failing (And the Kayaking Lesson That Fixes It)

    You're standing atop a waterfall with someone who's never run one before. Do you give them every single detail about the entire run—every rock, every current, every decision point? Or do you give them three clear steps they can actually hold onto? One approach gets followed. The other leaves people frozen, overwhelmed, staring at you with wide eyes. In this episode from Kendall's "What the Wellness Center?!" series, she welcomes Paul Kuthe of Tributary Coaching—a former professional kayaker and adventure guide turned business coach—who translates hard-won wilderness lessons into team leadership wisdom. As Paul explains about overwhelming a student with information: "They'd be still sitting right behind that first rock... trying to take in all of the steps and all of the things to accomplish this goal all at once." The conversation covers uniting teams behind both straightforward and controversial goals, the three most common mistakes leaders make with goal-setting, and Paul's powerful "Goal Story Formula"—an expanded SMARTER framework that makes goals exciting, narrative, and shareable. He also shares a refreshingly simple mission statement formula: "We will accomplish X by [timeframe] because [reason]." If your team goals tend to get set, forgotten, and quietly abandoned, this episode offers both the diagnosis and the fix. Get all the links, resources and show notes here: https://wellnesscentercreators.com And for information regarding our upcoming retreat, go to: https://www.wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account. Listen to The Authority Plan Insider (https://theauthorityplan.com), a mini-series that will guide you through a simple system that will help you create a podcast that really delivers, that creates the impact that you want to make and lets you be in the driver's seat.

    Why Your Team Goals Keep Failing (And the Kayaking Lesson That Fixes It)

  6. Jun 18

    Nurturing the Nervous System of Your Wellness Center

    You walk into your clinic and immediately feel it—that tension in the air, the energy that's just... off. You don't need anyone to say a word. Something's wrong. Your business, it turns out, has its own nervous system. And learning to read it might be one of the most important leadership skills you never knew you needed. Anna and Kendall explore this powerful metaphor, examining how wellness centers develop their own regulatory patterns separate from their owners. As Kendall reflects: "After a few months of even having my company, it started to take on a life of its own... it has its own nervous system and we have to nurture it." The conversation dives into what causes dysregulation—usually miscommunication, employees feeling unheard, or unresolved tension that festers. Anna shares a key team agreement: "Give the benefit of the doubt all the time" and "talk to each other, not about each other." Both hosts discuss practical regulation strategies: slowing down, creating systems to prevent recurring issues, and recognizing when you need to speed up or step back. Perhaps most valuable is the discussion of leadership's role in setting tone. As Kendall notes: "It works so much better to show up and model groundedness and stability... it's my job to be the steady force." This episode offers both framework and permission for leaders navigating the inevitable ebbs and flows of running a wellness business. Get all the links, resources and show notes here: https://wellnesscentercreators.com And for information regarding our upcoming retreat, go to: https://www.wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account. Listen to The Authority Plan Insider (https://theauthorityplan.com), a mini-series that will guide you through a simple system that will help you create a podcast that really delivers, that creates the impact that you want to make and lets you be in the driver's seat.

    Nurturing the Nervous System of Your Wellness Center

  7. Jun 11

    How Mindset, Manifestation, and Strategy Build Thriving Practices

    You went to Greece for two weeks. And your wellness center didn't burn down. For many practice owners, that sentence feels more like a fantasy than a realistic goal. You're the center of everything, working unsustainable hours, convinced that without you, everything falls apart. What would it take to actually step away? In this episode from the Thriving Wellness Series, Kendall interviews Shawniel Chamanlal, Licensed Clinical Social Worker, author of "Unapologetic Success," and CEO of Healing Springs Wellness Center—a multidisciplinary practice offering culturally competent, trauma-informed care. Shawniel will be presenting "Dream Beyond Your Limits: Manifest Your Abundant Wellness Center" at the 2026 Wellness Center Creators Retreat. Her framework starts with identifying where scarcity still lives: "We are sometimes told that as practitioners, we're not going to make a lot... and so clarity comes from knowing what your numbers are." From there, she walks practice owners through connecting vision to values, working backwards from goals, and choosing themselves financially—because wellness center owners are often the last to get paid. Shawniel also addresses inclusive culture beyond diversity statements: what psychological safety actually looks like inside a team, how to filter for shared values in interviews, and why collective accountability—not just stated values—builds belonging that lasts. If burnout is your baseline or your vision for your practice has shrunk to just surviving, this episode offers a powerful invitation to dream bigger. Get all the links, resources and show notes here: https://wellnesscentercreators.com And for information regarding our upcoming retreat, go to: https://www.wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account. Listen to The Authority Plan Insider (https://theauthorityplan.com), a mini-series that will guide you through a simple system that will help you create a podcast that really delivers, that creates the impact that you want to make and lets you be in the driver's seat.

    How Mindset, Manifestation, and Strategy Build Thriving Practices

  8. May 21

    Building Financial Foundations for Thriving Wellness Centers

    You're treating patients all day, providing excellent care, yet somehow you're still stressed about money. You lie awake worrying about paying the mortgage, covering business expenses, managing that student loan debt. How can you be fully present with clients when financial noise is drowning out everything else? In this episode from the Thriving Wellness Series, Kendall interviews Robin Valadares, an Accredited Financial Counselor of Canada and former physiotherapist who spent 13 years in clinical practice before dedicating himself to helping healthcare professionals achieve financial wellness. Robin will be presenting "Financial Foundations: Budgeting, Compound Interest, and Investing 101" at the 2026 Wellness Center Creators Retreat, and his insights reveal why financial health matters as much as physical or mental health for career longevity. As Robin explains: "If I'm worried about paying for the roof over my head or paying for my groceries, I'm less likely to be in tune with my actual client when I'm speaking to them because I'm worrying about the money noise... I'm more apt to make poor decisions, maybe focus more on money because I have to earn it rather than client care." The conversation covers his "$10 task" framework for increasing income without adding patients, the "investment ladder" for knowing where that extra $500 should go, and why understanding your return on time might reveal surprising truths about your best revenue streams. If financial stress is compromising your clinical presence or your life quality, this episode provides practical frameworks for building stability. Get all the links, resources and show notes here: https://wellnesscentercreators.com And for information regarding our upcoming retreat, go to: https://www.wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account. Listen to The Authority Plan Insider (https://theauthorityplan.com), a mini-series that will guide you through a simple system that will help you create a podcast that really delivers, that creates the impact that you want to make and lets you be in the driver's seat.

    Building Financial Foundations for Thriving Wellness Centers
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Ratings & Reviews

5
out of 5
12 Ratings

About

Health and wellness providers know that better patient outcomes require a whole person multidisciplinary approach that they just can't provide on our own. That's why host Kendall Hagensen started the Wellness Center Creators podcast. Every week she brings you interviews with experts, tips, tricks, secrets, resources, systems, and solutions, so that you don't have to reinvent the wheel when creating your wellness center.Kendall is a somatic psychotherapist turned multidisciplinary clinic owner and business coach, and she has dedicated her professional life to helping people live in their truth and work in a way that feeds their soul and still allows them to feed their family.She believes in empowering health and wellness professionals to create the collaborative, integrated wellness practices they have always dreamed of. That's why she’s here with this podcast bringing ideas, information, and guests that can help you find WELLlth in life and business.Sponsored by Jane.app

Information

  • Creator
    Kendall Hagensen
  • Years Active
    2022 - 2026
  • Episodes
    158
  • Rating
    Clean
  • Copyright
    © 2026 null All Rights Reserved.
  • Show Website
    Wellness Center Creators

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