What's Happening at Work

Joyce Odidison

What’s Happening at Work is a podcast for the professionals shaping today’s workplace from the inside. Hosted by Joyce Odidison, President of Interpersonal Wellness Services Inc. and a trusted workplace resilience expert with 29 years of experience, the show is moving to bringing together HR leaders, safety officers, senior leaders, training and development practitioners, people and culture professionals, DEI leaders, and workplace experts to talk about the real issues affecting work today. Each episode explores what these professionals are seeing inside organizations and how they are responding to burnout, conflict, workforce change, communication breakdowns, leadership pressure, psychological safety challenges, and the ongoing mental health strain affecting teams and workplaces. Joyce is known for creating conversations that help guests shine. With deep expertise in workplace resilience, conflict, leadership, and behavior change, she draws out the practical wisdom, real-world insight, and valuable nuggets her guests bring, making each episode relevant for both established leaders and those rising into greater influence. This is not a generic business podcast. It is a practical, insight-rich conversation space for the people helping organizations function better, support people better, and lead more effectively through change. If you care about what is really happening at work and what it takes to build healthier, stronger, more resilient workplaces, this podcast is for you.  #WorkplaceWellness #ResilienceTraining #LeadershipDevelopment #ConflictResolution #BurnoutRecovery #TeamResilience #WomenInLeadership #LeadersOfColor #HighAchievers #WorkplaceCulture #ResilientLeadership #EmotionalIntelligence #MentalHealthAtWork #StressManagement #ThrivingAtWork #PersonalGrowth #ProfessionalDevelopment #LifeReset #MarriageReset

  1. 1d ago

    Why Workplace Performance Starts with Employee Experience with | Joyce Odidison and Paula Houlihan

    send mail   In this episode of the Resilience Catalyst Podcast, we explore the hidden challenges high performers face when their resilience is depleted. Join host Joyce Odidison and guest PAULA HOULIHAN, as they discuss the neuroscience behind decision-making and how to regain control over your choices.  Key takeaways:  Understanding how stress impacts decision-makingThe importance of self-awareness in high performanceStrategies to interrupt reactive patternsThe role of organizational culture in burnout Timestamps:  00:00 Introduction  00:30 Meet Paula Houlihan  01:09 The high performing trap  02:09 Understanding decision fatigue  03:50 The impact of stress on choices  05:13 Strategies for high performers  07:35 The importance of sharing stories  09:21 Overcoming resistance in decision-making  11:49 The role of self-awareness  13:50 The impact of multitasking  15:38 The importance of boundaries  18:32 The nine dimensions of life  30:50 Final thoughts and advice   What's your biggest challenge with maintaining resilience? Drop it in the comments!   Subscribe for more insights on resilience and high performance.   Connect with Paula here:   Website: https://www.paulahoulihan.com LinkedIn: https://www.linkedin.com/in/paulahoulihan/ YouTube: https://www.youtube.com/@PaulaHoulihan Media Page: https://paulahoulihan.com/meeting-professionals/   The Currency of Resilience:  ◼️Be the first to hear about Joyce’s new book - https://www.joyceodidison.com/cracking-the-code-on-your-resilience ◼️Book Joyce’s Compelling Keynote: https://www.joyceodidison.com/ ◼️Get coached by Joyce: https://www.joyceodidison.com/coaching ◼️Get email updates: https://interpersonalwellness.com/newsletter/ ◼️Follow Joyce: https://www.joyceodidison.com/links◼️Purchase Joyce’s books here: https://www.joyceodidison.com/books   Sponsors: Interpersonal Wellness Services Inc - https://interpersonalwellness.com/ WISⓇRQ Resilience Intelligence Platform - https://interpersonalwellness.com/free-resilience-index/ The Conflict Clarity Course: Get up to 40% off Joyce’s Conflict Clarity Course https://wisresilience.interpersonalwellness.com/courses/conflict-clarity-course #Resilience #HighPerformance #MentalHealth Mind Reset: Choose Your Response Take a deep breath to reset your mind! This simple act lowers your heart rate and blood pressure, giving your brain space to think clearly. Ask yourself: Is my reaction helping me reach my goals? Choose wisely and create positive habits for a happier, more successful life! Connect with Paula here: Website: https://www.paulahoulihan.com LinkedIn: https://www.linkedin.com/in/paulahoulihan/ YouTube: https://www.youtube.com/@PaulaHoulihan Media Page: https://paulahoulihan.com/meeting-professionals/   #Resilience #HighPerformance #MentalHealth   Support the show

    36 min
  2. Episode#141 - Mastering Communication: From Struggle to Success with | Joyce Oddidison & John Antrim

    Jun 30

    Episode#141 - Mastering Communication: From Struggle to Success with | Joyce Oddidison & John Antrim

    send mail Master the art of calm in chaos. JOHN ANTRIM, a former hostage negotiator turned communication coach, shares how listening skills, like paraphrasing and body language, can transform tense moments into opportunities for connection and resolution. Whether in high-stakes negotiations or everyday conflicts, these tools are essential for leaders, parents, and professionals battling stress, impatience, and miscommunication. You'll discover how early life lessons in reading body language laid the foundation for high-stakes hostage negotiations, practical techniques for de-escalating tension: active listening, the rule of two, and intentional responding, the role of empathy and credibility in influencing others and building trust, and how to recognize and respond to warning signs of escalation through physical cues, strategies to adapt negotiation tactics in the digital age, improving clarity in emails and texts.  In a world overwhelmed by noise and stress, these insights offer a pathway to calmer, more effective communication, saving relationships, boosting influence, and preventing conflict before it explodes. Perfect for managers, parents, team leads, or anyone seeking to lead with greater empathy and clarity in every conversation. John Antrim, a veteran police hostage negotiator and expert in conflict resolution, brings real-world experience and proven frameworks. His work emphasizes that listening, truly intentional listening, is the secret weapon for de-escalating and building trust. If you want to respond instead of react, influence without force, and turn tension into connection, this episode is your essential guide. Learn how a few simple shifts in communication can change your entire approach, whether at work, home, or in your community. Timestamps: 00:00 - How talking can resolve conflicts before escalation 02:01 - Learning communication skills from childhood experiences 03:05 - Applying police negotiation techniques to everyday life 04:45 - Managing emotions in large families and tense situations 05:56 - Tactics for disarming hostility through humor and understanding 09:23 - The key role of active listening beyond hostage situations 10:18 - Conflict resolution principles applicable to business and leadership 11:52 - The difference between hearing and active listening 12:19 - Paraphrasing and mirroring to build rapport and credibility 13:45 - Recognizing escalation signs: body language cues 14:16 - The impact of depleted resilience on communication and conflict 15:27 - Setting small, attainable goals to manage stress 16:43 - Responding versus reacting in conflict situations 21:21 - How deliberate pausing can prevent escalation 24:38 - Critical moments in crisis negotiation and the power of listening 26:26 - Using empathy to influence and de-escalate 27:09 - Signs of escalation and body language indicators 28:44 - De-escalation techniques when tension rises 30:15 - The importance of treating others with respect in every interaction 32:13 - Communicating effectively in the digital age to prevent misunderstandings 34:31 - Key takeaway: Listening and de-escalation as tools for influence Learn more about John Antrim: https://www.negotiatorsedge.com – John Antrim's official website for training and coaching LinkedIn: http://www.linkedin.com/in/john-antrim-676084382  The Currency of Resilience: ◼️Be the first to hear about Joyce’s new book - https://www.joyceodidison.com/cracking-the-code-on-your-resilience ◼️Book Joyce’s Compelling Keynote: https://www.joyceodidison.com/ ◼️Get coached by Joyce: https://meetings-na3.hubspot.com/joyce-odidison ◼️Get email updates: https://interpersonalwellness.com/newsletter/ ◼️Follow Joyce: https://www.joyceodidison.com/links ◼️Purchase Joyce’s books here: https://www.joyceodidison.com/books Sponsors: Interpersonal Wellness Services Inc - https://interpersonalwellness.com/ WISⓇRQ Resilience Intelligence Platform - https://interpersonalwellness.com/free-resilience-index/ The Conflict Clarity Course: Get up to 40% off Joyce’s Conflict Clarity Course https://wisresilience.interpersonalwellness.com/courses/conflict-clarity-course Support the show

    38 min
  3. Episode#140 - Building good relationships in small businesses | Joyce Odidison & Joe Rockey

    Jun 16

    Episode#140 - Building good relationships in small businesses | Joyce Odidison & Joe Rockey

    send mail "People don't leave jobs, they leave leaders." Leading business strategist JOE ROCKEY reveals the science of building elite work relationships, why the "Golden Rule" is failing your management style, and how to identify "Rust Out" before it destroys your team's productivity. Joe Rockey has built 29 businesses and is an expert in HR and leadership dynamics. He specializes in fixing the "engagement problem" by teaching leaders how to move beyond individual quotas to collective team success. In this episode of What's Happening at Work, Joe joins host Joyce Odidison (MCC) to discuss the shift from solopreneur to effective leader. They explain: ◼️ Why "treating people the way you want to be treated" is a management myth. ◼️ The "Rust Out" phenomenon: How to handle employees who have become disillusioned and toxic. ◼️ How to separate your personal identity from the business's relationship with its staff. ◼️ The secret to getting employees to "run through walls" for your vision. ◼️ Why the "F-words" (Family, Fears, Future) are essential to workplace communication. Timestamps: 00:00 Intro: Do People Leave Jobs or Leaders? 02:27 Meet Joe Rockey: The Man Who Built 29 Businesses 03:43 The Two Most Important Relationships in Any Business 05:34 Learning from the "Ugly Side": Joe’s Story with Bad Bosses 07:25 The Kindergarten Lie: Why the Golden Rule Doesn’t Work at Work 09:47 How to "Translate" Your Communication for Different Employees 11:00 Ending Individual Competition with Team-Based Incentives 12:52 The Solopreneur’s Trap: Moving from a "Job" to a Business 15:30 Why 75% of Employees Don't Feel Valued (And How to Fix It) 17:03 Tactical Tips: Using Virtual Backgrounds to Change the Conversation 19:55 The Remote Leadership Struggle: Connecting with a Global Team 20:07 Burned Out vs. Rusted Out: Identifying the Silent Team Killer 21:46 Paycheck vs. Purpose: What Really Motivates Your Staff? 25:14 Personal vs. Professional: Understanding the Business Identity 27:40 Corporate Stewardship: Being a Good Manager of Time and Money 29:22 Elite Business Cruises: Aligning Teams for Success Learn more about Joe Rockey: LinkedIn: https://www.linkedin.com/in/joerockey/ Website - https://www.EliteBusinessCruises.com The Currency of Resilience: ◼️Be the first to hear about Joyce’s new book - https://www.joyceodidison.com/cracking-the-code-on-your-resilience ◼️Book Joyce’s Compelling Keynote: https://www.joyceodidison.com/ ◼️Get coached by Joyce: https://meetings-na3.hubspot.com/joyce-odidison ◼️Get email updates: https://interpersonalwellness.com/newsletter/ ◼️Follow Joyce: https://www.joyceodidison.com/links ◼️Purchase Joyce’s books here: https://www.joyceodidison.com/books Sponsors: Interpersonal Wellness Services Inc - https://interpersonalwellness.com/WISⓇRQ Resilience Intelligence Platform - https://interpersonalwellness.com/free-resilience-index/The Conflict Clarity Course: Get up to 40% off Joyce’s Conflict Clarity Course https://wisresilience.interpersonalwellness.com/courses/conflict-clarity-course Support the show

    32 min
  4. Episode#138 - It's Lonely at the Top: A Guide for Overwhelmed Executives with Corinne Gavlinski

    Jan 27

    Episode#138 - It's Lonely at the Top: A Guide for Overwhelmed Executives with Corinne Gavlinski

    send mail As you ascend in your career, finding a trusted, objective confidant becomes nearly impossible. You're constantly navigating political landscapes, managing difficult peers, and making critical decisions in a state of executive function all day long, and it's leading to burnout. My guest, Corinne Gavlinski, has been in your shoes. As a former executive turned private talk partner for senior leaders, she understands this lonely reality. In this episode, she provides a strategic guide for navigating the C-suite. We discuss perspective-building, managing your team when you're stretched thin, and the crucial importance of having a thinking partner. This is an essential conversation for any senior leader who feels the weight of their role and is looking for practical strategies to lead with resilience. This strategic conversation covers: ► How to gain perspective when you're too "in it" and emotional. ► The danger of homogenizing your team members when you're stressed. ► Why your recovery from a mistake is more important than the mistake itself. ► The single most important job of a leader (Hint: It's not just about hitting targets). Connect with Corinne Gavlinski:  LinkedIn: https://www.linkedin.com/in/corinnegavlinski/Website URL: http://thegavgroup.com#ExecutiveBurnout #LeadershipDevelopment #CSuite #ThinkingPartner #Resilience #WhatIsHappeningAtWork Support the show

    46 min
  5. Episode#137 - A Systems Approach to Leadership Resilience | with Tyler Clapp

    Jan 20

    Episode#137 - A Systems Approach to Leadership Resilience | with Tyler Clapp

    send mail Effective leadership isn't a personal attribute; it's a system's failure or success. In this thought-provoking conversation, systems thinker and leadership coach Tyler Clapp joins me to explore the deeper structures that enable or hinder a leader's success. We discuss how a leader's discernment operating system, the way they recognize signals and form conclusions, is a system that can be upgraded. We connect this to my work on Resilience Anchors (self-esteem, purpose, values), and how these internal systems form the foundation of a leader's ability to pivot and adapt with confidence. If you're ready to move beyond surface-level leadership tips and understand the underlying mechanics of what makes a leader truly resilient and effective, this is the episode for you. Discover: ► The difference between a "personal failure" and a "systems failure" in leadership. ► How to build the "resilience anchors" needed to navigate ambiguity. ► The "put your oxygen mask on first" principle for leaders. ► A powerful story about how a simple change from a CEO shifted an entire company culture. ► The crucial link between a leader's internal resilience and their team's performance. Connect with Tyler Clapp: https://www.divedeepdevelopment.com 👇 Question for you: What is the ONE non-negotiable "Resilience Anchor" you use to keep your cool when everything else is shifting? Share your go-to practice in the comments! #SystemsThinking #Resilience #LeadershipMindset #EmotionalRegulation #OrganizationalCulture Support the show

    32 min
  6. Jan 6

    Episode#135 - Is Your Team Headed for Conflict in Q1? Here's How to Fix It.

    send mail As we enter 2026, are you already anticipating the same team conflicts, communication breakdowns, and performance dips? If you're tired of feeling like you're babysitting instead of leading, this episode is your strategic guide for Q1. In this episode of "What's Happening at Work," I introduce The 30-Day Resilience Sprint—a high-touch program designed specifically for leaders who need to address team issues head-on and protect their quarterly goals. We use our proprietary, science-backed diagnostic platform to turn your team's daily activities into measurable resilience data, uncovering the hidden stressors that lead to conflict and burnout. Stop guessing what's wrong with your team and start using data to build a foundation of resilience. This is your chance to get ahead of the problems before they derail your year. This sprint will help you: ► Get an anonymized, high-level overview of your team's specific resilience gaps. ► Learn how to have the right conversations to address issues like bullying and harassment. ► Equip your team with "resilience anchors" to handle pressure and collaborate effectively. ► Protect performance and ensure you meet your Q1 objectives. We only have 10 spots available for this intensive program. Apply for your team now: https://www.interpersonalwellness.com #Leadership #TeamManagement #HR #ConflictResolution #Q1Goals #EmployeePerformance Support the show

    17 min

About

What’s Happening at Work is a podcast for the professionals shaping today’s workplace from the inside. Hosted by Joyce Odidison, President of Interpersonal Wellness Services Inc. and a trusted workplace resilience expert with 29 years of experience, the show is moving to bringing together HR leaders, safety officers, senior leaders, training and development practitioners, people and culture professionals, DEI leaders, and workplace experts to talk about the real issues affecting work today. Each episode explores what these professionals are seeing inside organizations and how they are responding to burnout, conflict, workforce change, communication breakdowns, leadership pressure, psychological safety challenges, and the ongoing mental health strain affecting teams and workplaces. Joyce is known for creating conversations that help guests shine. With deep expertise in workplace resilience, conflict, leadership, and behavior change, she draws out the practical wisdom, real-world insight, and valuable nuggets her guests bring, making each episode relevant for both established leaders and those rising into greater influence. This is not a generic business podcast. It is a practical, insight-rich conversation space for the people helping organizations function better, support people better, and lead more effectively through change. If you care about what is really happening at work and what it takes to build healthier, stronger, more resilient workplaces, this podcast is for you.  #WorkplaceWellness #ResilienceTraining #LeadershipDevelopment #ConflictResolution #BurnoutRecovery #TeamResilience #WomenInLeadership #LeadersOfColor #HighAchievers #WorkplaceCulture #ResilientLeadership #EmotionalIntelligence #MentalHealthAtWork #StressManagement #ThrivingAtWork #PersonalGrowth #ProfessionalDevelopment #LifeReset #MarriageReset