Why Do Pets Matter? Hosted by Debra Hamilton, Esq.

Debra Hamilton, Esq.
  • 4.7 (14)
  • PETS & ANIMALS
  • UPDATED BIWEEKLY
Why Do Pets Matter? Hosted by Debra Hamilton, Esq. Podcast

Pet custody, pet drama, pet problems and pet solutions will be featured with fabulous guests on Why Do Pets Matter?, a podcast dedicated to pets hosted by pet-focused attorney Debra Hamilton, Esq.

  1. 1 DAY AGO

    Understanding Neurodiversity in Veterinary Practices With Ron Sosa

    In this episode of Why Do Pets Matter, I sit down with Ron Sosa, founder and CEO of Synaptic Neuro-Inclusive Leadership and Executive Director at Uncharted Veterinary Conferences. We talk about the importance of neurodiversity in veterinary practices and how understanding different perspectives can improve communication and teamwork. Ron shares his insights on how veterinarians and staff can create a more inclusive environment for both colleagues and clients. We also dive into the unique responsibility of advocating for our pets and the challenges it presents in veterinary care. Whether you're a pet owner, veterinary professional, or just curious about neurodiversity, this episode is packed with valuable lessons on empathy, active listening, and building bridges in the workplace.   Guest Links: https://www.linkedin.com/in/ronald-sosa-cvpm-53453797/ https://ronsosa84.wixsite.com/synaptic-leadership https://unchartedvet.com/   Show Links: https://hamiltonlawandmediation.com/ https://www.facebook.com/HLawMediation Debra's Book: "Nipped in the Bud, Not in the Butt: How to Use Mediation To Resolve Conflicts Over Animals," https://www.amazon.com/Nipped-Bud-Not-Butt-Mediation/dp/151502024X/ref=sr_1_1 SUBSCRIBE: https://www.youtube.com/@HLawMediation

    40 min

  2. AUG 16

    Rhonda Bell and Debbie Boone on Elevating Veterinary Receptionists with NAAVR

    In this episode of Why Do Pets Matter?, I’m excited to welcome two incredible guests, Rhonda Bell and Debbie Boone, as we dive into the creation of the North American Association of Veterinary Receptionists (NAAVR). Rhonda and Debbie share their passion for supporting the front desk heroes of veterinary practices—the client service representatives (CSRs). We discuss the vital role CSRs play in shaping client experiences and ensuring the smooth operation of veterinary clinics. Together, we explore the inspiration behind NAAVR, the challenges faced in its creation, and the overwhelming response from the veterinary community. Whether you're a CSR, a veterinary professional, or simply interested in the veterinary industry, this episode offers valuable insights into the importance of communication, client care, and the future of veterinary receptionists. Tune in, learn more about NAAVR, and discover how this new association is set to elevate the standards of veterinary client service. Don't miss out on this engaging and informative conversation!   Guest Links: https://naavr.org https://www.linkedin.com/in/rhondabellcvpm/ https://www.linkedin.com/company/dogdaysconsulting/ https://dogdaysconsulting.com/ Website: https://debbieboonecvpm.com/ FB: https://www.facebook.com/debbieboonecvpm IG: https://www.instagram.com/debbieboonecvpm/ LI: https://www.linkedin.com/in/debbiebooneveterinaryconsultant/ Podcast: https://thebendpodcast.podbean.com/ YT: https://www.youtube.com/channel/UCVU41sDEnXV_OSVllDpswMA Debbie’s Book: https://www.amazon.com/Hospitality-Healthcare-Debbie-Boone/dp/1953315305 Patreon Link: https://www.patreon.com/debbiebooneveterinaryconsultant   Show Links: https://hamiltonlawandmediation.com/ https://www.facebook.com/HLawMediation Debra's Book: "Nipped in the Bud, Not in the Butt: How to Use Mediation To Resolve Conflicts Over Animals," https://www.amazon.com/Nipped-Bud-Not-Butt-Mediation/dp/151502024X/ref=sr_1_1 SUBSCRIBE: https://www.youtube.com/@UCJ9wbi1hpSKYaYaftXpoNAA

    49 min

  3. AUG 14

    Unpacking Veterinary Success with Debbie Boone: Communication, Collaboration, and a New Era for Veterinary Receptionists

    In this episode of Why Do Pets Matter?, I’m thrilled to sit down with my dear friend, Debbie Boone, founder of Debbie Boone Consulting and author of Hospitality in Health Care. Debbie, who was also the president of the Vet Partners Group, brings her wealth of experience to our conversation as we dive into improving communication, collaboration, and transparency within veterinary practices. We chat about the vital role of client service representatives (CSRs) and how creating a positive work environment can lead to better experiences for clients and pets alike. Plus, Debbie shares some exciting news about her latest project—the North American Association of Veterinary Receptionists (NAAVR)—a new initiative focused on empowering and supporting veterinary receptionists.   Guest Links: https://naavr.org/ Website: https://debbieboonecvpm.com/ FB: https://www.facebook.com/debbieboonecvpm IG: https://www.instagram.com/debbieboonecvpm/ LI: https://www.linkedin.com/in/debbiebooneveterinaryconsultant/ Podcast: https://thebendpodcast.podbean.com/ YT: https://www.youtube.com/channel/UCVU41sDEnXV_OSVllDpswMA Debbie’s Book: https://www.amazon.com/Hospitality-Healthcare-Debbie-Boone/dp/1953315305 Patreon Link: https://www.patreon.com/debbiebooneveterinaryconsultant   Show Links: https://hamiltonlawandmediation.com/ https://www.facebook.com/HLawMediation Debra's Book: "Nipped in the Bud, Not in the Butt: How to Use Mediation To Resolve Conflicts Over Animals," https://www.amazon.com/Nipped-Bud-Not-Butt-Mediation/dp/151502024X/ref=sr_1_1 SUBSCRIBE: https://www.youtube.com/@UCJ9wbi1hpSKYaYaftXpoNAA

    38 min

  4. AUG 13

    Enhancing Veterinary Success: Branding, Communication, and the Launch of NAAVR with Rhonda Bell

    In this episode of the Why Do Pets Matter podcast, I had the pleasure of interviewing Rhonda Bell of Dog Days Consulting. Rhonda shared her insights on how she helps pet-related businesses refine their brand and better connect with clients. We delved into the importance of aligning veterinary practice culture with effective digital marketing and communication strategies to enhance client relationships and improve patient outcomes. Rhonda also revealed the exciting launch of the North American Association of Veterinary Receptionists (NAAVR), an initiative dedicated to elevating the role of veterinary receptionists through education and professional development. We discussed the importance of transparency, relationship-building, and the unique value each team member brings to a practice.   Guest Links: https://www.linkedin.com/in/rhondabellcvpm/ https://www.linkedin.com/company/dogdaysconsulting/ https://dogdaysconsulting.com/ https://naavr.org/   Show Links: https://hamiltonlawandmediation.com/ https://www.facebook.com/HLawMediation Debra's Book: "Nipped in the Bud, Not in the Butt: How to Use Mediation To Resolve Conflicts Over Animals," https://www.amazon.com/Nipped-Bud-Not-Butt-Mediation/dp/151502024X/ref=sr_1_1 SUBSCRIBE: https://www.youtube.com/@UCJ9wbi1hpSKYaYaftXpoNAA

    38 min

  5. AUG 8

    Fostering Positive Veterinary Culture with Josh Vaisman

    In this episode of Why Do Pets Matter?, I'm excited to chat with my good friend, Josh Vaisman, Co-Founder of Flourish Veterinary Consulting and author of "Lead to Thrive: The Science of Crafting a Positive Veterinary Culture." Josh shares his journey from veterinary practice to starting his own consulting firm, focusing on translating social science research into practical strategies for workplace well-being. We delve into the deep connection between humans and pets, the importance of fostering positive work environments, and how effective leadership can transform veterinary care. Josh also discusses his new venture into conflict management and positive communication practices. Join us as we explore the significance of pets in our lives and how we can create thriving, compassionate veterinary practices.   Guest Links: https://www.linkedin.com/in/josh-vaisman-mappcp-pgd-8371877/ https://www.flourish.vet/ https://www.aaha.org/   Show Links: https://hamiltonlawandmediation.com/ https://www.facebook.com/HLawMediation Debra's Book: "Nipped in the Bud, Not in the Butt: How to Use Mediation To Resolve Conflicts Over Animals," https://www.amazon.com/Nipped-Bud-Not-Butt-Mediation/dp/151502024X/ref=sr_1_1 SUBSCRIBE: https://www.youtube.com/@HLawMediation

    31 min

  6. JUN 21

    Creating Safe and Harmonious Homes for Babies and Dogs With Jen Shryock

    This week on Why Do Pets Matter?, we welcome Jen Shryock, the founder of Family Paws Parent Education! Jen specializes in guiding families through the process of integrating dogs and new babies into a cohesive household. With her background in special education, Jen shares essential tips on preparing your dog for a new family member, understanding canine behavior, and ensuring the safety and comfort of both pets and children. Tune in as we discuss Jen’s thoughtful approach and practical advice for creating a loving and secure environment for the entire family.   Guest Links: https://www.linkedin.com/in/jshryock/ https://www.familypaws.com/   Show Links: https://hamiltonlawandmediation.com/ https://www.facebook.com/HLawMediation Debra's Book: "Nipped in the Bud, Not in the Butt: How to Use Mediation To Resolve Conflicts Over Animals," https://www.amazon.com/Nipped-Bud-Not-Butt-Mediation/dp/151502024X/ref=sr_1_1SUBSCRIBE: https://www.youtube.com/@HLawMediation

    36 min

  7. MAY 23

    Exploring the Emotional Bonds, Challenges, and Triumphs in Veterinary Care with Kelly Baltzell

    In this episode, I welcome Kelly Baltzell, CEO of Beyond Indigo Pets, for an in-depth conversation on the critical role pets play in our lives and the challenges and triumphs in the veterinary industry. We discuss the emotional toll of euthanasia on both veterinarians and pet owners, the importance of transparent communication, and how marketing can enhance veterinary practices. Kelly also shares insights from her podcast, Unfiltered Vet Discussions, emphasizing the need for honest, holistic conversations in the veterinary field. Tune in to explore how meaningful dialogue can strengthen the human-animal bond and improve the veterinary care experience for all.   Guest Links: https://www.beyondindigopets.com/ https://www.unfilteredvetdiscussions.com/ https://www.linkedin.com/in/kellybaltzell/   Show Links: https://hamiltonlawandmediation.com/ https://www.facebook.com/HLawMediation Debra's Book: "Nipped in the Bud, Not in the Butt: How to Use Mediation To Resolve Conflicts Over Animals," https://www.amazon.com/Nipped-Bud-Not-Butt-Mediation/dp/151502024X/ref=sr_1_1SUBSCRIBE: https://www.youtube.com/@HLawMediation

    43 min

  8. MAY 9

    Bridging the Divide: The Lifesaving Power of Human-Animal Bonds with Janet Hoy-Gerlach

    I had the pleasure of speaking with Janet Hoy-Gerlach, the visionary behind One Health People-Animal Wellness. As a former tenured professor at the University of Toledo and now an adjunct faculty member at Case Western Reserve University, Janet brings a wealth of knowledge to the discussion. We delved into the profound significance of human-animal relationships in mental health and social work, uncovering how animals can serve as crucial lifelines for individuals contemplating suicide. Drawing from her experiences, Janet passionately advocates for policies and practices that prioritize the well-being of both people and their beloved pets. Through initiatives like Open Door Veterinary Collective, she works tirelessly to reduce barriers to veterinary care and ensure access to essential resources for both humans and animals.   Guest Links: pethelpfinder.org https://opendoorconsults.org/social-work-hub/ https://www.linkedin.com/in/emotionalsupportanimal/ Her Books: https://www.amazon.com/stores/Janet-Hoy-Gerlach/author/B07DHC525T?ref=ap_rdr&isDramIntegrated=true&shoppingPortalEnabled=true   Show Links: https://hamiltonlawandmediation.com/ https://www.facebook.com/HLawMediation Debra's Book: "Nipped in the Bud, Not in the Butt: How to Use Mediation To Resolve Conflicts Over Animals," https://www.amazon.com/Nipped-Bud-Not-Butt-Mediation/dp/151502024X/ref=sr_1_1SUBSCRIBE: https://www.youtube.com/@HLawMediation

    38 min
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4.7
out of 5
14 Ratings

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Pet custody, pet drama, pet problems and pet solutions will be featured with fabulous guests on Why Do Pets Matter?, a podcast dedicated to pets hosted by pet-focused attorney Debra Hamilton, Esq.

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