Why hostels hold the tech lessons hotels need to know

Hotels count rooms, hostels count beds. But as hotel commercial performance and technology consultant Diogo Vaz Ferreira explains, that doesn’t mean hostel revenue management is simpler. Quite the opposite. Where they do differ is their approach to tech. With younger tech-savvy guests expecting instant service, hostels are innovating rapidly and building lighter, faster, more connected tech stacks. Which might just offer a preview of where hospitality tech is heading.

Learn more about the podcast here: https://hubs.ly/Q0350wrf0

#hoteltech #hospitalitypodcast #mews #hotelmanagementsystem #pms #hotelrevenue

0:00 – Introduction to Diogo Vaz Ferreira
2:18 – The difference between hotel and hostel operations
5:31 – Hostel metrics: RevPUB and revenue per square meter
10:14 – Building the perfect tech stack for modern hostels
12:25 – Implementing AI for customer service excellence
17:38 – What hotels can learn from hostel operations
22:38 – Social media strategy and user-generated content
25:37 – What defines an effective tech stack
27:39 – Data integration and management in hospitality
29:38 – Final thoughts


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