The Business of Joy

Lisa W. Miller
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Consumer researcher Lisa W. Miller is an expert at telling the story behind the data. The Business of Joy is a business podcast where C-suite leaders and change-makers share real stories and strategies on how joy✨, purpose, and human connection fuel the top line and bottom line.

  1. Brett Schulman on Building CAVA: Heart, Health, and Humanity at Scale

    HACE 6 DÍAS

    Brett Schulman on Building CAVA: Heart, Health, and Humanity at Scale

    Joy, soul, and hospitality aren’t soft words… they're a growth strategy! That’s the message from Brett Schulman, CEO & Co-Founder of CAVA, who joined me on The Business of Joy podcast this week. Before leading one of the fastest-growing restaurant brands in America, his early jobs of washing cars and chopping firewood built his work ethic: discipline, pride, and the power of showing up! A few gems in this episode: 🌱 Manual work builds character, while human connection builds culture. His early jobs taught him attention to detail, perseverance, and the pride of finishing well. 🧡 Small wins build big discipline. Making your bed. Showing up. Doing the small things consistently… that’s how momentum and resilience are built. 🔥 Hospitality is a competitive edge. As technology removes friction, people crave warmth. The dining room isn’t dead - bad experiences are. 📈 Lead for decades, not quarters. Show up on the bad days. Invest through headwinds. Build for the long game. Brett is a testament that when leaders choose humanity over fear, the brand doesn’t just survive… it thrives.

    39 min
  2. John Blakey on Trust, Leadership, and the “Thrival Kit” for CEOs

    30 SEP

    John Blakey on Trust, Leadership, and the “Thrival Kit” for CEOs

    🎙️ We’re Baaaack! The Business of Joy Podcast 🔥 What if the biggest myth in leadership is the idea of the superhero CEO? My guest, John Blakey, is one of the UK’s leading CEO executive coaches and the author of four books. He’s worked with FTSE 100 CEOs, entrepreneurs, and even coached gold-medal Team GB rowing squads. But what struck me most in our talk wasn’t his client list, it was his humanity. John shared how a paper round at 12 taught him reliability and appreciation, how moving and changing schools often built his “resilience superpower,” and why mentors matter more than we think. We dug into how even CEO’s have imposter syndrome and his Up, In & Out model, a practical way to align purpose, inner resilience, and follower engagement. And then came his newest idea: the Thrival Kit. Not just a survival kit for leaders, but 19 real-world tools to help you thrive - a first-aid kit for purpose-driven leadership. Leadership isn’t about being flawless. It’s about being human and equipping yourself to shine and help others shine.

    44 min
  3. Why “I Don’t Know” Can Be a Superpower: Joe Davis on Leading People, Not Just Processes

    2 SEP

    Why “I Don’t Know” Can Be a Superpower: Joe Davis on Leading People, Not Just Processes

    At 13 years old, Joe Davis wrote a list of life goals. Fast forward decades later… it turned out to be the blueprint for his life! For this episode of the Business of Joy, I had the pleasure of interviewing Joe Davis, Former Head of BCG North America and author of The Generous Leader! We talked about the kind of leadership that actually moves people (and the needle): humble, curious, and human. Some of the highlights from this episode: 📰 How a 6-year paper route taught accountability at 6am (and why showing up matters) 🔑 Why saying “I don’t know” can unlock creativity instead of stalling it 💞 What the pandemic taught him about empathy, perspective, and leadership at scale 👂 How properly listening to feedback from employees and teammates can help shape decisions and shift both morale and performance If you lead teams (or aspire to) you’ll love this one. 📘 Joe’s book: The Generous Leader AMAZON: https://a.co/d/95KT4xF AUDIBLE: https://www.audible.com/pd/The-Generous-Leader-Audiobook/B0D6WM3FJ5?source_code=ASSGB149080119000H&share_location=pdp #BusinessOfJoy #Leadership #GenerousLeadership #EmpathyInAction #HumanConnection

    44 min
  4. From Jukebox Quarters to 166 Diners: Bruce Dean on Building Black Bear Diner

    26 AGO

    From Jukebox Quarters to 166 Diners: Bruce Dean on Building Black Bear Diner

    Imagine working 16 hours a day… and paying yourself in quarters from a jukebox! That’s how Bruce Dean’s journey began. In this episode, Bruce, co-founder of Black Bear Diner, shares stories (and leadership lessons) I’ll never forget: 🍳 Why staying true to who you are matters more than ever 🥓 How double-smoked bacon became a signature of quality 🐻 The roadside woodcarver who helped shape Black Bear’s identity ⭐ Why “good” is actually the enemy of “great” 💡 And how taking a chance on someone can change the course of their life What stuck with me most? Hospitality isn’t just about feeding stomachs. It’s about feeding our souls.

    46 min
  5. Winning Stories, Not Just Games: Lessons from 15-Time Emmy Winner Newy Scruggs

    19 AGO

    Winning Stories, Not Just Games: Lessons from 15-Time Emmy Winner Newy Scruggs

    There’s a difference between reporting sports... and sharing the stories of sports. That’s what makes Newy Scruggs, the 15-time Emmy-winning Sports Director at NBC DFW, stand out. For over 30 years, he hasn’t just covered games, he uncovers the human lessons inside them. Lessons we can carry into work, leadership, and life. From sit-downs with former TCU head coach Gary Patterson and UT Athletic Director Chris Del Conte to everyday athletes, Newy gets to the heart of it. If you’re in Dallas, Newy is a household name. If you’re not, trust me, you’re missing out. In our Business of Joy conversation, Newy shared: 💡 Why vulnerability isn’t weakness, it’s the bridge to real connection ⛰️ The Mount Everest principle of success and how complacency kills momentum 🌱 How cutting lawns at 11 on military bases taught him work ethic, grit, and perspective 🎤 A 5th-grade mock newscast that revealed his calling in broadcasting 🙏 How faith, perspective, and a daily choice for joy keep him grounded The game ends. The highlights fade. The headlines change. But the lessons and stories Newy shares will stick with you. Newy's Interview with Chris del Conte: https://www.nbcdfw.com/news/sports/meet-chris-del-conte-ut-longhorns-athletics/3764827/ Newy's Website: newyscruggs.com #BusinessOfJoy #NewyScruggs #Storytelling #Leadership #NBCDFW

    1 h y 2 min
  6. The Power of Generous Laughter: How Chris Hoyle Builds Brand Loyalty and Culture at Simple Modern

    29 JUL

    The Power of Generous Laughter: How Chris Hoyle Builds Brand Loyalty and Culture at Simple Modern

    While most brands are chasing tomorrow’s sales, Chris Hoyle, Chief Marketing Officer of Simple Modern, focuses on driving brand connections and loyalty through generosity. If you don’t know this brand, you should: >Their purpose in the crowded drink-ware and consumer goods space is clear: “We exist to give generously.” >On their website it even says “generous prices” - meaning affordability >Chris even shares a story about “generous laughter” – LOVE IT, never heard those two words together before In this episode, we cover the difference between growing the brand and growing the business. 💥 What a 40oz tumbler taught Chris about agility, timing, trends, and trust 🧠 Why “users” and “ROAS” don’t tell the whole story 👏 The power of giving credit and recognition to employees 🎯 Why in a tie, you win on brand

    41 min
  7. Ask the Right Questions: Michael Lukianoff on AI, Data, and the Future of Restaurants

    22 JUL

    Ask the Right Questions: Michael Lukianoff on AI, Data, and the Future of Restaurants

    “Everyone wants to just ‘let the data speak.’ But data without a question is just noise.” Right? AI seems to be taking over a lot of our “mind share” these days. So I decided to sit down with an expert, Mike Lukianoff, CEO of Signal Flare AI, to get down to the brass tacts. I could have talked with Mike for hours about this stuff! Here are just a few of my favorite quotables from this episode: 📊 “Letting the data ‘tell you’ is like asking a calculator to write your business plan.” 🧠 “Nobody knows you’re doing your job until you’re not.” (Describing his offensive lineman mindset and leadership behind the scenes.) 💡 “I got the right answer to the wrong question. That’s a type three error in statistics, and it’s happening everywhere with AI.” From offensive lineman to entrepreneur, Mike shares what it means to do the work no one sees and why asking better questions might just be the most human thing we can do.

    43 min
  8. Nina McLemore on Timeless Fashion, Fearless Women, and Leveling the Playing Field

    15 JUL

    Nina McLemore on Timeless Fashion, Fearless Women, and Leveling the Playing Field

    What if the right jacket didn’t just fit, but helped you own your seat at the table? In this week’s episode of The Business of Joy, I sat down IN PERSON 🎥 in New York City with fashion icon and entrepreneur Nina McLemore, founder of the brand worn by senators, CEOs, and powerhouse women across America. Her mission?
 To design clothing for professional women that commands respect, radiates confidence, and helps level the playing field, without sacrificing color, comfort, or quality. We talked about:
 ✔️ Growing up in Mississippi with a legacy of strong Southern women
 ✔️ Taking the leap from department store buyer to founder
 ✔️ Building a brand for women who belong at the table
 ✔️ Why color isn’t just aesthetic, it’s power
 And before you ask, YES, I’m proudly wearing one of her jackets in this episode 💙 Plus, I have many, many more that I wear ALL THE TIME! Check out her site here: ninamclemore.com #BusinessOfJoy #NinaMcLemore #WomenInBusiness #Entrepreneurship #ApparelIndustry #Leadership #LevelThePlayingField

    42 min
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Consumer researcher Lisa W. Miller is an expert at telling the story behind the data. The Business of Joy is a business podcast where C-suite leaders and change-makers share real stories and strategies on how joy✨, purpose, and human connection fuel the top line and bottom line.

Información

  • Creador
    Lisa W. Miller
  • Años de actividad
    2024 - 2025
  • Episodios
    59
  • Clasificación
    Apto
  • Copyright
    © Lisa W. Miller 2024
  • Mostrar sitio web
    The Business of Joy