Blue Collar Nation

Eric and Larry
  • 4.9 (53)
  • 创业
  • 一月一更

Eric and Larry of Super Tech University, supertechu.com, have years of blue collar service business ownership. They know, all too well, that running a blue collar business is not for the faint of heart. For that reason, the Blue Collar Nation Podcast is dedicated to making the lives blue collar service business better. With humor and an unfailing optimism, Larry and Eric invite guests from all areas to the blue collar world to share ideas and help owners run their businesses more effectively.

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  1. 第 291 集

    Getting Paid for What You're Worth

    It is a never ending struggle in the restoration industry to get paid what we are worth, for all the work we have done, and in a timely manner. This week Eric and Larry sit down with Becca Dopher of SFY, Service For You, to talk about what contractors can do to help them get paid in full for the work they have performed. SFY is a leading estimate and supplement solution, offering quick and accurate Xactimate estimates and claims management for restoration and roofing contractors in water mitigation, fire, flood and storm damage. Their mission is to optimize your profits and save you time, and handle the administrative processes for your claims and estimates, getting results quickly and efficiently. We hope you enjoy our discussion with Becca. www.sfyoffice.com Email: info@sfyoffice.com TITLE SPONSOR: Super Tech University Dramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info. Click here for a discount: https://supertechu.com/register/podcastoffer/. Here is an entrepreneur's story you will relate to. SPONSOR: C&R Magazine C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    TITLE SPONSOR: Super Tech University Dramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info. Click here for a discount: https://supertechu.com/register/podcastoffer/. Here is an entrepreneur's story you will relate to. SPONSOR: C&R Magazine C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.

    54 分钟

  2. 第 292 集

    Gaining Wisdom In Entrepreneurship

    In this weeks episode, Larry and Eric sit down to discuss the positives and negatives that come with running a business at a certain age and how to stay on the cutting edge of new business practices. TITLE SPONSOR: Super Tech University Dramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info. Click here for a discount: https://supertechu.com/register/podcastoffer/. Here is an entrepreneur's story you will relate to. SPONSOR: C&R Magazine C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    TITLE SPONSOR: Super Tech University Dramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info. Click here for a discount: https://supertechu.com/register/podcastoffer/. Here is an entrepreneur's story you will relate to. SPONSOR: C&R Magazine C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.

    35 分钟

  3. 第 293 集

    Knowing Your Business Data with Mandy Rewis of JOC Analytics

    In this episode, we sit down with Mandy Rewis, Director of Business Development and Strategy at JOC Analytics, to explore how business intelligence tools are revolutionizing the restoration and trades industries. Mandy shares how JOC Analytics pulls data from CRMs and job management software to create real-time, customizable dashboards that eliminate manual reporting and provide actionable insights on KPIs, financials, and production metrics. We discuss why small and mid-sized businesses need to leverage data-driven decision-making to compete with larger, private equity-backed firms, and why tracking business metrics from day one is essential for growth. Mandy also walks us through JOC’s key features, data sources, and how their tool integrates seamlessly with platforms like DASH, Service Titan, and QuickBooks. Key Takeaways: ✅ Real-time data insights without manual report generation ✅ Custom dashboards to track job performance, revenue, and inefficiencies ✅ Data-driven decisions to help businesses scale and compete ✅ Compatibility with major CRMs, job management, and accounting software ✅ Scalable pricing to fit businesses of different sizes Next Steps: 📌 Request a demo at www.jocanalytics.com 📌 Contact Mandy at mandy@jocanalytics.com If you're spending too much time on manual reporting or feel like you're flying blind without data, this episode is for you! 🎧🚀 TITLE SPONSOR: Super Tech University Dramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info. Click here for a discount: https://supertechu.com/register/podcastoffer/. Here is an entrepreneur's story you will relate to. SPONSOR: C&R Magazine C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader e TITLE SPONSOR: Super Tech University Dramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info. Click here for a discount: https://supertechu.com/register/podcastoffer/. Here is an entrepreneur's story you will relate to. SPONSOR: C&R Magazine C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.

    58 分钟

  4. 第 294 集

    Thriving in HVAC for the Next Decade with Service Nation founder Matt Michel

    Matt Michel joins Eric and Larry to talk about the future of the HVAC industry for the next 10 years. We tackle topics such as how tariffs will affect HVAC sales, the importance of soft skills to grow a great service company, and how the smaller companies can effectively compete with the big players in their markets. This is an episode that should not be missed, regardless of which vertical you are in for home services. Check out Matt's book, Contractor Stories: Inspirational Lessons for Contractors with a Burning Desire to Succeed! TITLE SPONSOR: Super Tech University Dramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info. Click here for a discount: https://supertechu.com/register/podcastoffer/. Here is an entrepreneur's story you will relate to. SPONSOR: C&R Magazine C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    TITLE SPONSOR: Super Tech University Dramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info. Click here for a discount: https://supertechu.com/register/podcastoffer/. Here is an entrepreneur's story you will relate to. SPONSOR: C&R Magazine C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.

    1 小时 12 分钟

  5. 第 295 集

    What Does It Feel Like to Work for You

    Most service company owners spend an inordinate amount of time working on and worrying about client experience....as they should. However, do they put the same amount of effort into creating an amazing work experience for their team? Larry and Eric discuss this topic on today's podcast. TITLE SPONSOR: Super Tech University Dramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info. Click here for a discount: https://supertechu.com/register/podcastoffer/. Here is an entrepreneur's story you will relate to. SPONSOR: C&R Magazine C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    TITLE SPONSOR: Super Tech University Dramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info. Click here for a discount: https://supertechu.com/register/podcastoffer/. Here is an entrepreneur's story you will relate to. SPONSOR: C&R Magazine C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.

    23 分钟

  6. 第 296 集

    Winning Every Call: Mastering Soft Skills to Thrive in a Tight Economy

    Join this insightful conversation with Eric and Larry as they discuss how home service businesses can maximize each service call's effectiveness by prioritizing technician training and soft skills, especially during a tightening economy. Key Takeaways: Every Call Counts: Each service call is your opportunity to secure a lifetime client, not just a one-time job.Soft Skills are Critical: Connection, clarity, and confidence determine the outcome of your service calls.Consistent Training Pays Off: Ongoing practice of soft skills directly improves technician performance, client satisfaction, and business profitability.True Cost of a Lost Call: Missing a call impacts more than just immediate revenue—it affects future business, referrals, and reviews.Episode Highlights: Economic Context and Its Impact: How the slowing economy mirrors the 2008-2009 recession.Why maintaining value and pricing integrity outweighs the short-term gain from discounting.The Three C's of a Profitable Call: Connection: Establishing immediate trust and rapport.Clarity: Clear communication about the issue and solution.Confidence: Technicians must confidently project competence to secure client trust.Anatomy of a Winning Call: Pre-arrival tips: Call ahead, offer small courtesies.Arrival etiquette: Professional presentation and respect for client property.On-site best practices: Active listening, clear explanations, and cleanliness.Post-service follow-through: Thorough walkthroughs, gratitude expressions, and proactive review encouragement.Technician Training & Investment: Importance of structured and consistent soft skills training.Using role-playing and regular practice scenarios.Celebrating and incentivizing wins related to soft skills and client satisfaction.Real Cost of Lost Calls: Understanding that lost opportunities extend beyond immediate revenue.How losing a call affects long-term client relationships, referrals, reviews, and overall market reputation.Action Steps to Implement Immediately: Schedule regular soft skills training sessions.Standardize client interaction protocols.Regularly review customer feedback for continuous improvement.Evaluate external structured training options like SuperTech University if internal resources are limited.Shift your mindset from running calls to winning calls to enhance profitability and client experience.TITLE SPONSOR: Super Tech University Dramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info. Click here for a discount: https://supertechu.com/register/podcastoffer/. Here is an entrepreneur's story you will relate to. SPONSOR: C&R Magazine C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.

    35 分钟

  7. 第 297 集

    The Perfect Service Call

    We are always on the quest of trying to get our techs to perform "the perfect service call" so we get all the repeat business, referrals, and those coveted Google reviews.  In this episode, Eric and Larry go step by step through the actions and habits that create the perfect service call. TITLE SPONSOR: Super Tech University Dramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info. Click here for a discount: https://supertechu.com/register/podcastoffer/. Here is an entrepreneur's story you will relate to. SPONSOR: C&R Magazine C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.

    53 分钟

  8. 第 298 集

    Inspect to Impress: In-Home Inspections That Close New Sales

    In this episode, Larry and Eric break down the art of the in-home inspection—not just to diagnose problems, but to educate the client, build trust, and lead them naturally to a confident buying decision. If you’re in the home services industry, this one’s for you. We’ll explore how to turn your inspection process into a structured, trust-building experience that eliminates sales pressure and increases your close rate. Learn how to ask the right questions, use simple language, and visually involve the client every step of the way. TITLE SPONSOR: Super Tech University Dramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info. Click here for a discount: https://supertechu.com/register/podcastoffer/. Here is an entrepreneur's story you will relate to. SPONSOR: C&R Magazine C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.

    38 分钟
查看第 7 季所有单集 (17)

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关于

Eric and Larry of Super Tech University, supertechu.com, have years of blue collar service business ownership. They know, all too well, that running a blue collar business is not for the faint of heart. For that reason, the Blue Collar Nation Podcast is dedicated to making the lives blue collar service business better. With humor and an unfailing optimism, Larry and Eric invite guests from all areas to the blue collar world to share ideas and help owners run their businesses more effectively.

信息

  • 创作者
    Eric and Larry
  • 单集
    308
  • 季
    7
  • 分级
    儿童不宜
  • 版权
    © 2025 Blue Collar Nation
  • 节目网站
    Blue Collar Nation

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