Work For Humans

Dart Lindsley

Too often business leaders are forced to choose between the needs of their company and the needs of their employees. It’s a lose/lose scenario leaving managers burned out and workers seeking other opportunities. At Work for Humans, we believe work can be designed differently. When you design work like products people love, your company wins. Work becomes irresistible, employees passionately buy into their roles every day, and your company takes measurable strides towards your vision.

  1. 4일 전

    What Does It Mean to Be Rational at Work? | Barry Schwartz

    Rational choice theory has become so familiar that it can feel like common sense. We talk about trade-offs, optimization, ROI, and risk as if they capture what it means to think clearly. But many of the decisions that matter most do not work that way. They are shaped by context, values, relationships, and the larger story of a life. In this episode, Barry Schwartz returns to discuss how rational choice theory became the default way we think, how it shapes work and decision-making, and what a more human approach to being rational might look like. Barry Schwartz is a psychologist and professor emeritus at Swarthmore College. He studies decision-making, motivation, and the role of meaning in work and life. In this episode, Dart and Barry discuss: - Why we treat decisions like math - What gets lost when everything becomes a number - Why some choices cannot be compared - The difference between risk and uncertainty - How framing shapes every decision - Why metrics can crowd out judgment - The danger of maximizing everything - Why good enough can be wiser - How choices fit into a larger life story - Why counting is not the same as thinking - And other topics… Barry Schwartz is the Dorwin P. Cartwright Professor Emeritus of Social Theory and Social Action in the Psychology Department at Swarthmore College, and Visiting Professor of Management at the Haas School of Business at UC Berkeley. His work focuses on decision-making, motivation, moral judgment, and meaning in work and life. He is the author of The Battle for Human Nature, The Costs of Living, The Paradox of Choice, and Why We Work. He is also the co-author of Practical Wisdom (with Kenneth Sharpe) and Choose Wisely (with Richard Schuldenfrei). Resources Mentioned: Barry’s Book, Choose Wisely: Rationality, Ethics, and the Art of Decision-Making: https://www.amazon.com/Choose-Wisely-Rationality-Ethics-Decision-Making/dp/0300283997 Barry’s Book, The Paradox of Choice: Why More Is Less: https://www.amazon.com/Paradox-Choice-Why-More-Less/dp/0060005688 Barry’s Book, Why We Work: https://www.amazon.com/Why-We-Work-TED-Books/dp/1476784868  Work with Dart: Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.

    1시간 4분
  2. 4월 14일

    The Future of Work Starts Now: What You Do Today Shapes Tomorrow | Reanna Browne, Revisited

    In many organizations, some people are focused on keeping the lights on. Others are pushing for change. But what if the future isn’t something out there waiting for us at all? What if it’s shaped by what we do—and don’t do—right now? For Reanna Browne, that shift starts with how we think. Change how we think about the future, and we change how we act in the present. In this revisited episode, Dart and Reanna discuss how the way we think about the future shapes what we do today. Reanna Browne is a futurist and founder of Work Futures, a strategic foresight consultancy. She works with organizations to rethink the future and translate foresight into action in the present. In this episode, Dart and Reanna discuss: - Why the future does not exist as a fixed endpoint - How thinking about the future changes how we act today - The difference between futures studies and strategic foresight - Why prediction is less useful than action - How action and inaction both shape the future - Keeping the lights on vs. making change - What “small bets” look like in everyday decisions - Why young people are rethinking the meaning of work - How language reveals deeper shifts in work and culture - Why there is no single future - And other topics… Reanna Browne is the founder of Work Futures, a consultancy specializing in strategic foresight. She has over a decade of experience working with public and private organizations on workforce strategy and change. She holds a Master’s degree in Strategic Foresight from Swinburne University. Her work focuses on helping organizations understand change and act with intention in the present. Resources Mentioned: Why Greatness Cannot Be Planned, by Kenneth O. Stanley: https://www.amazon.com/Why-Greatness-Cannot-Planned-Objective/dp/3319155237 “The Bitter Lesson,” by Rich Sutton: http://www.incompleteideas.net/IncIdeas/BitterLesson.html Enlightenment Now, by Steven Pinker: https://www.amazon.com/Enlightenment-Now-Science-Humanism-Progress/dp/0525427570 Connect with Reanna: Work Futures: https://workfutures.com.au/ LinkedIn: https://www.linkedin.com/in/reannabrowne Work with Dart: Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.

    1시간 9분
  3. 4월 7일

    Still Working at 80: When Retirement Isn’t an Option | Noah Sheidlower

    An 81-year-old woman shows up for work at Home Depot while managing serious health issues. She isn’t there because she loves retail. She’s there because stopping isn’t really an option. That story is one of many Noah Sheidlower encountered while reporting on Americans working into their 80s and 90s. Together, they point to something that's changing about retirement: for many people, it doesn’t arrive as a clear finish line, but as something delayed, reshaped, or out of reach. In this episode, Dart and Noah discuss what these stories reveal about work, aging, responsibility, and how people navigate a retirement that doesn’t go as planned. Noah Sheidlower is a senior economy reporter at Business Insider. He covers retirement, aging, and labor, and leads the 80 Over 80 series. In this episode, Dart and Noah discuss: - The real lives behind retirement statistics - Working out of necessity, not choice - What it actually looks like to work in your 80s - An 81-year-old working through serious health issues - How financial shocks reshape retirement - Divorce and long-term financial consequences - Aging without a partner or safety net - The role of health in limiting choices later in life - How systems and policies shape who can retire - And other topics… Noah Sheidlower is a senior economy reporter at Business Insider covering retirement, aging, and labor. He leads the 80 Over 80 series, which explores how Americans continue working into their 80s and 90s. His reporting focuses on individual stories to show how health, family, financial shocks, and broader economic forces shape people’s ability to stop working. Connect with Noah: Business Insider author page: https://www.businessinsider.com/author/noah-sheidlower LinkedIn: https://www.linkedin.com/in/noah-sheidlower-64a789190/ Twitter: https://x.com/NSheidlower   Work with Dart: Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.

    1시간 12분
  4. 3월 31일

    Designing Transformation: How Experience Changes People | Claus Raasted and Paul Bulencea, Revisited

    Most organizations approach change as something to manage. A new strategy, a new structure, a new set of goals. But what if real transformation doesn’t come from plans or policies, but from experiences that change how people see themselves and each other? Claus Raasted and Paul Bulencea design those kinds of experiences. Through the College of Extraordinary Experiences, they bring together people from very different worlds and immerse them in something unfamiliar, often uncomfortable, and deeply human. The goal isn’t just learning. It’s transformation. In this episode, Dart, Claus, and Paul discuss what it means to design for transformation, why difficulty is often a necessary part of growth, and how leaders can create the conditions for meaningful change inside organizations. Claus Raasted is an experience designer and entrepreneur known for his work in live-action role-play and organizational transformation. Paul Bulencea is an experience designer, author, and educator focused on creating co-creative, transformational experiences. In this episode, Dart, Claus, and Paul discuss: - What makes an experience truly transformative - Why discomfort is often required for real growth - How immersive design changes how people think and behave - Why traditional learning often fails to create lasting change - What leaders get wrong about driving transformation - How environment and context shape human behavior - The difference between entertainment and transformation - How to design experiences people carry back into work - Why transformation can’t be forced - And other topics… Claus Raasted is a Danish entrepreneur, speaker, and experience designer. He is a pioneer in live-action role-play and has authored more than 40 books. His work focuses on mindset change, leadership, and designing experiences that drive behavioral transformation. Paul Bulencea is an experience designer, author, and educator working at the intersection of innovation and transformation. He has collaborated with organizations including IKEA and Google to design co-creative experiences, and is co-founder of the College of Extraordinary Experiences. He holds a master’s degree in Innovation in Tourism from Salzburg University of Applied Sciences. Together, Claus and Paul co-founded the College of Extraordinary Experiences, a five-day immersive program that brings together people from around the world to explore transformation through lived experience. Resources Mentioned: World Experience Organization: https://worldxo.org/ London Experience Week: https://londonexperienceweek.com/ College of Extraordinary Experiences: https://www.extraordinary.college/ Connect with Claus and Paul: https://www.clausraasted.com/ https://de.linkedin.com/in/paulbulencea https://dk.linkedin.com/in/clausraasted Work with Dart: Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.

    52분
  5. 3월 24일

    From “Me” to “We”: What Leadership Is Really About | Josh Block

    Josh Block became president of his family’s medical imaging company at 29, just months after layoffs had shaken trust across the business. People were asking whether he was ready. His answer was simple: not fully. But he knew what he didn’t know. That humility became the starting point for how he chose to lead. Instead of protecting his position or pushing for performance at any cost, Josh shifted from what he calls the “Me Cycle” to the “We Cycle.” In this episode, Dart and Josh discuss whether leadership alone can shape culture, whether performance is the goal or the byproduct, and what it really means to believe that people matter at work. Josh Block is Executive Advisor and former President at Block Imaging, where he led the company through significant growth and cultural change. He is the founder of Cube Mobile Imaging and author of People Matter at Work. In this episode, Dart and Josh discuss: - Work as a reflection of leadership beliefs - The shift from “Me” to “We” leadership - Why humility builds trust - Performance as a byproduct, not a goal - What it means to feel safe at work - How transparency changes behavior - Why culture shows up in daily decisions - The role of leaders in shaping experience - When growth follows people, not pressure - What it means to believe people matter - And other topics… Josh Block is Executive Advisor at Block Imaging, where he previously served as President from 2011 to 2025, helping grow the company into a global provider of refurbished medical imaging equipment. He is also the founder of Cube Mobile Imaging and the author of People Matter at Work, which explores how leadership shapes culture and performance. Resources Mentioned: Josh’s Book, People Matter at Work: https://www.amazon.com/People-Matter-Work-Fostering-Everyone/dp/1637635044 Connect with Josh: https://www.blockimaging.com/blog/author/josh-block https://www.linkedin.com/in/joshblock1/ Work with Dart: Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.

    1시간 5분
  6. 3월 17일

    Building a Customer Movement: How Companies Create Experiences That Work | Alain Thys, Revisited

    Many companies treat experience as the final layer of the business: a nicer interface, a friendlier script, a smoother customer interaction. But the real experience of a company comes from something deeper. It grows out of the systems, incentives, and environments that shape how people behave. If those foundations are wrong, no amount of design can fix it.  Experience architect, Alain Thys, has spent years helping organizations rethink those foundations so the experience customers and employees feel is actually built into the way the company works. In this episode, Dart and Alain discuss how organizations turn vision into lived experience, how leaders create environments where people naturally do the right thing, and why choosing the right customers and employees may be the most important design decision a company makes. In this episode, Dart and Alain discuss: - Why experience must be architected - Turning vision into lived experience - Why you cannot design a smile - Creating environments where people do the right thing - Listening to employees like customers - Emotional and rational space in leadership - Choosing the right customers for your business - Hiring for fit before skills - Why some customers drain the organization - Designing for future customer expectations - And other topics… Alain Thys is the founder of Alain Thys & Co., where he helps organizations design and implement customer and employee experiences that drive business performance. He previously served as Managing Partner of Futurelab and has worked with global brands including Adidas, Audi, Mercedes, Reebok, Toyota, and ING. His work focuses on experience architecture, customer transformation, and aligning organizations around meaningful experiences. He is the author of So You Want To Be Customer-Centric? Resources Mentioned: Alain’s Book, So You Want To Be Customer-Centric?: 8 Steps To Profitable Customer Relations: https://www.amazon.com/You-Want-Customer-Centric-Profitable-Relations/dp/1463785143 Connect with Alain: Website: https://www.alainthys.com LinkedIn: https://www.linkedin.com/in/alainthys/ Work with Dart: Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.

    1시간 16분
  7. 3월 10일

    The Hidden Cost of Certainty at Work | Margaret Heffernan

    In a world that feels increasingly uncertain, making confident business decisions is hard. So we grasp for certainty. Numbers feel certain, but they often give us the false comfort of measuring the wrong things. In her book Embracing Uncertainty, Margaret Heffernan explores a different approach. Looking at artists, writers, and musicians, she asks what we can learn from people who produce extraordinary work in conditions where the future simply can’t be known. In this episode, Dart and Margaret discuss the hidden costs of certainty, why systems built around prediction can undermine human agency, and how artistic ways of working offer a different relationship to risk, failure, and learning. Margaret Heffernan is an author, playwright, and former CEO who has run multiple businesses in the U.S. and U.K. Her TED Talks have been viewed more than fifteen million times. In this episode, Dart and Margaret discuss: - The pressure to be certain - Why uncertainty is treated as a problem - How prediction slides into control - Why systems reduce human agency - Why total certainty would strip away human choice - How technology trains us to comply rather than think - What artists do when the future can’t be known - How power disrupts independent thinking - The courage required to let go as a leader - And other topics… As Chief Executive of InfoMation Corporation, ZineZone Corporation, and then iCast Corporation, Margaret Heffernan was named one of the “Top 25” by Streaming Media magazine and one of the “Top 100 Media Executives” by The Hollywood Reporter. Her books include A Bigger Prize, Beyond Measure, Uncharted, and Willful Blindness, which was named one of the most important business books of the decade by the Financial Times. Her TED Talks have been viewed more than fifteen million times. She is Professor of Practice at the University of Bath and, through Merryck & Co., mentors CEOs and senior executives of major global organizations. In 2023 she was inducted into the Thinkers50 Hall of Fame for her lasting contribution to management thinking. Resources Mentioned: Margaret’s books: Embracing Uncertainty: How Writers, Musicians, and Artists Thrive in an Unpredictable World:  https://www.amazon.com/Embracing-Uncertainty-writers-musicians-unpredictable/dp/1447372670 Uncharted: How to Navigate the Future: https://www.amazon.com/Uncharted-Navigate-Future-Margaret-Heffernan/dp/198211262X Willful Blindness: Why We Ignore the Obvious at Our Peril: https://www.amazon.com/Willful-Blindness-Ignore-Obvious-Peril/dp/0802777961 Connect with Margaret Heffernan: Website: https://www.mheffernan.com/ LinkedIn: https://www.linkedin.com/in/margaret-heffernan-ab5205/ Work with Dart: Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.

    58분
  8. 3월 3일

    The Cost of Managing From Above | William Hurst, Revisited

    William Hurst is all too familiar with the disasters that have resulted from tops-down governance. Through years of fieldwork in China and Indonesia, William has seen what happens when decision-makers are cut off from life on the ground. In this revisited episode, Dart and William explore how companies experience similar problems when they try and optimize complex systems for narrow outcomes. William Hurst is a political scientist who studies power, institutions, and labor. His work focuses on China and Indonesia, with lessons that extend far beyond politics. In this episode, Dart and William discuss: - Why rules fail people doing real work - Seeing like a state—and like a company - What James C. Scott gets right about power - How simplification distorts complex systems - When efficiency destroys what it measures - Why coercion is built into governance - How good intentions caused mass starvation - What fake compliance looks like at work - Why local knowledge keeps getting ignored - What makes work feel meaningful - And other topics… William Hurst is the Chong Hua Professor of Chinese Development at the University of Cambridge. He is a political scientist whose research focuses on labor politics, political economy, and the politics of law and institutions in China and Indonesia. Prior to Cambridge, he served as a professor at Northwestern University and held academic positions at Oxford, the University of Texas, and the University of Toronto. He is the author of Ruling Before the Law: The Politics of Legal Regimes in China and Indonesia and The Chinese Worker After Socialism. Resources Mentioned: Seeing Like a State: How Certain Schemes to Improve the Human Condition Have Failed, by James C. Scott: https://www.amazon.com/Seeing-Like-State-Schemes-Condition/dp/0300078153 Ruling Before the Law: The Politics of Legal Regimes in China and Indonesia, by William Hurst: ​​https://www.amazon.com/Ruling-before-Law-Indonesia-Cambridge/dp/1108427200 The Chinese Worker After Socialism, by William Hurst: https://www.amazon.com/Chinese-Worker-after-Socialism/dp/0521898870 Connect with William: LinkedIn: https://www.linkedin.com/in/william-hurst-05597723/  Work with Dart: Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.

    1시간 16분
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Too often business leaders are forced to choose between the needs of their company and the needs of their employees. It’s a lose/lose scenario leaving managers burned out and workers seeking other opportunities. At Work for Humans, we believe work can be designed differently. When you design work like products people love, your company wins. Work becomes irresistible, employees passionately buy into their roles every day, and your company takes measurable strides towards your vision.

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