Workday Gold

Keith Bitikofer
  • 5.0 (13)
  • TECHNOLOGY

Join Keith Bitikofer in this insightful podcast as he shares his vast experience in IT, operations, and Workday solutions. With over 30 years of expertise across industries such as Higher Education, Manufacturing, Consulting, and Nonprofits, Keith dives deep into the challenges and opportunities that come with managing and supporting Workday systems. As a former project manager and director at a large global non-profit, Keith led the successful rollout and supported Workday’s HCM, Financials, Extend, and the global rollout with 40+ partners.  Tune in to explore best practices, leadership insights, and career coaching tips for IT professionals and Workday users, and learn how to thrive in an ever-evolving software landscape. Each episode will cover a chapter of his latest book Workday Gold: Software Support Model Edition, in hopes of giving more context and starting a conversation about successfully supporting Workday at your company. Keith is a partner and consultant at EMD. Keith also does business and life coaching, helping individuals navigate their personal growth journey. Contact Keith to schedule a discovery call for one-on-one coaching sessions and unlock your full potential in Workday and beyond! Visit https://keithbitikofer.com/coaching-packages/

  1. 5D AGO

    Will AI Replace ERP Systems? Listen in on my discussion with Christian Delcid

    Send us a text AI models are advancing fast, and it’s an opportunity for Workday professionals to rethink how systems, roles, and skills will evolve. In this episode of Workday Gold, Keith Bitikofer and Christian Delcid break down what’s actually changing, and what isn’t, when it comes to ERP systems and AI. They explore why Workday’s core value goes beyond the UI, how agents are beginning to replace entire workflows, and why pricing models like Flex Credits matter more than many teams realize. A grounded, practical conversation for Workday admins, HR and finance leaders, and anyone thinking about the future of enterprise systems. For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer Connect with Keith and Christian on LinkedIn at:  https://www.linkedin.com/in/keith-bitikofer/ https://www.linkedin.com/in/christiandelcid/ NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

    33 min

  2. JAN 30

    The Hidden Career Paths Inside the Workday Ecosystem with Christian Delcid

    Send us a text Feeling stuck in your Workday career? In this episode of Workday Gold, Keith Bitikofer is joined by Christian Delcid to explore why that feeling is often more about limited visibility than limited opportunity. They unpack the many paths available across the Workday ecosystem, including customers, partners, Workday roles, consulting, sales, and emerging Built on Workday opportunities. The conversation also dives into self-awareness, personality assessments, burnout, life stages, and how AI is becoming a valuable tool for career reflection and learning. A thoughtful, practical discussion for anyone navigating what’s next in their Workday career. For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer Connect with Keith and Christian on LinkedIn at:  https://www.linkedin.com/in/keith-bitikofer/ https://www.linkedin.com/in/christiandelcid/ NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

    26 min

  3. JAN 23

    Turning Workday Ideas Into Visual Reality with Katie Holden

    Send us a text How do you explain a Workday solution to someone who can’t visualize what a new Extend App will actually look like? As a technical designer, it may be clear in your head, but for users and business leaders, it can feel abstract and hard to grasp. In this episode of Workday Gold, Keith Bitikofer sits down with Katie Holden, former Workday platform leader and co-founder of Slider.dev, to explore how visualization and AI are transforming the way teams communicate requirements and solutions. They discuss bridging the gap between business needs and technical design, where AI adds real value, where it doesn’t, and the career lessons that come from navigating ambiguity, startups, and enterprise growth.  This is a practical, experience-driven conversation for Workday professionals, HR and finance leaders, and anyone designing solutions in complex systems. Link to Slider.dev demo:  https://supercut.ai/share/slider/yVqwLFjEJot9JFmb46m-FG Special Offer: If you write to Katie at katie@slider.dev with the code WORKDAYGOLD, she will give you 2 free weeks to try out Slider.dev. The only catch you have to do a call with me at the end to give feedback. What did and didn’t work, so we can keep improving!  For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer Connect with Keith and Katie on LinkedIn.  NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

    36 min

  4. JAN 16

    From HR Assistant to Senior HRIS Analyst, with Stephen Timmons

    Send us a text Most Workday professionals don’t plan their careers; they grow into them. In this episode of Workday Gold, Keith Bitikofer sits down with senior HRIS analyst Stephen Timmons to talk about his journey from HR operations to owning Workday as a solo practitioner. They discuss the realities of being the only Workday person, the pressure to have instant answers, why testing and documentation matter, how community plays a critical role, and how AI is shifting Workday roles from task execution to architectural thinking. If you’ve ever felt overwhelmed, behind, or unsure of your next step, this episode will hit home. For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer Connect with Keith and Stephen on LinkedIn.  NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

    25 min

  5. JAN 9

    Extend, Agents, Sana, Flowise, and Pipedream: with Rick Leunisse

    Send us a text Workday Extend and AI agents are no longer theoretical, they’re already reshaping how customers solve real problems. In this episode of Workday Gold, Keith Bitikofer sits down with Rick Leunisse, co-founder of Incubane, to explore what’s actually working today. They discuss why deep Workday knowledge matters more than ever, how Extend has matured into a strategic capability, and how Workday’s acquisitions, such as Sana, Flowise, and Pipedream, fit together. If you’re trying to understand where the Workday ecosystem is headed and how to prepare your skills and teams, this conversation will help you separate signal from noise. For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer Connect with Keith and Rick on LinkedIn.  Check out Rick's AI Agent Strategy Blueprint. NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

    35 min

  6. 12/19/2025

    Architecture Over Heroics: Rethinking Workday Support with Michael Domingo

    Send us a text Careers in the Workday ecosystem aren’t linear, and that’s often where the real growth happens. In this episode, Keith Bitikofer is joined by Michael Domingo, Senior Manager of HR Technology Engineering at CVS Health, to explore the journey from ticket-solver to architect and the changes that occur when Workday operates at a massive scale. They discuss sustainable support models, the power of community learning, embedded guidance in Workday, and why “privacy debt” is emerging as a critical concern as AI becomes more embedded in HR technology. This conversation is packed with practical insight for Workday professionals, leaders, and anyone thinking about the future of HR systems. For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer Connect with Keith and Michael on LinkedIn.  Check out Michael's new Substack called 'The Department of First Things First.' michaelpdomingo.com NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

    35 min

  7. 12/12/2025

    The AI Agent Layer for Workday: What It Means for Consulting- with Harish Vashisht

    Send us a text Workday customers are demanding faster implementations, smaller consulting and customer support teams, less manual effort, and AI agents may finally make that possible.  In this episode, I talk with PeopleFlow.io founder Harish Vashisht about how AI tools are automating release testing, monitoring integrations, preserving institutional knowledge, and enabling consultants and support teams to do more with less. His team is building an “agent layer” for Workday that proactively detects issues, executes processes, and reduces the load on administrators and SMEs. We also explore how these changes will reshape the consulting industry, impact team structures, and create new career paths for Workday professionals. Harish shares candid insights on the skills that matter most, the mindset shift required, and why experimenting with AI is now a critical part of professional growth.  If you’re curious where Workday is heading and what it means for your work, this conversation offers a compelling look into the future. For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer Connect with Keith and Harish on LinkedIn at:  https://www.linkedin.com/in/keith-bitikofer/ https://www.linkedin.com/in/harish-vashisht-8553539/ NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

    33 min

  8. 12/05/2025

    Building Better Reporting in Workday: Lessons From the Trenches with Christian Delcid

    Send us a text Writing reports in Workday can be frustrating, time-consuming, and counterintuitive, especially for people coming from SQL, Power BI, or other reporting tools. In this episode, Keith and Christian break down why Workday reporting feels different, what new report writers should focus on, and how to accelerate learning by leveraging standard reports, governance frameworks, and smart defaults. Along the way, they share stories from projects where reporting went right and where it went very wrong. The conversation also explores Discovery Boards, Matrix reports, and the shift toward visual analytics that users actually engage with. From tenant hygiene to integration ownership to drillable dashboards, this episode offers practical, real-world guidance for anyone who owns reporting in their organization. Whether you're supporting HR, finance, or operations, you'll find lessons and ideas you can apply immediately. For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer Connect with Keith and Christian on LinkedIn at:  https://www.linkedin.com/in/keith-bitikofer/ https://www.linkedin.com/in/christiandelcid/ NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

    44 min
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5
out of 5
13 Ratings

About

Join Keith Bitikofer in this insightful podcast as he shares his vast experience in IT, operations, and Workday solutions. With over 30 years of expertise across industries such as Higher Education, Manufacturing, Consulting, and Nonprofits, Keith dives deep into the challenges and opportunities that come with managing and supporting Workday systems. As a former project manager and director at a large global non-profit, Keith led the successful rollout and supported Workday’s HCM, Financials, Extend, and the global rollout with 40+ partners.  Tune in to explore best practices, leadership insights, and career coaching tips for IT professionals and Workday users, and learn how to thrive in an ever-evolving software landscape. Each episode will cover a chapter of his latest book Workday Gold: Software Support Model Edition, in hopes of giving more context and starting a conversation about successfully supporting Workday at your company. Keith is a partner and consultant at EMD. Keith also does business and life coaching, helping individuals navigate their personal growth journey. Contact Keith to schedule a discovery call for one-on-one coaching sessions and unlock your full potential in Workday and beyond! Visit https://keithbitikofer.com/coaching-packages/

Information

  • Creator
    Keith Bitikofer
  • Years Active
    2024 - 2026
  • Episodes
    58
  • Rating
    Clean
  • Copyright
    © 2026 Workday Gold
  • Show Website
    Workday Gold