127 episodes

Your Basket Is Empty is a Digital Commerce Agency. We help consumer brands navigating £5m - £50m in revenue make better commercial decisions. We do this by evaluating people, process, technology and customer experience to produce a digital roadmap which is delivered and managed by us. Our podcast and newsletter aim to inform, inspire and entertain the modern commerce community. We do this by highlighting the most interesting industry news and sharing the stories and practical advice of agencies, brands and original digital thinkers.

Your Basket Is Empty Tim Richardson

    • Technology
    • 5.0 • 4 Ratings

Your Basket Is Empty is a Digital Commerce Agency. We help consumer brands navigating £5m - £50m in revenue make better commercial decisions. We do this by evaluating people, process, technology and customer experience to produce a digital roadmap which is delivered and managed by us. Our podcast and newsletter aim to inform, inspire and entertain the modern commerce community. We do this by highlighting the most interesting industry news and sharing the stories and practical advice of agencies, brands and original digital thinkers.

    Ep 123: Crafting the ideal tech stack, with Lucy Reid, Co-founder at Your Basket Is Empty

    Ep 123: Crafting the ideal tech stack, with Lucy Reid, Co-founder at Your Basket Is Empty

    We discuss the skill set solutions people need, the ideal tech stack evaluation process, what tech companies can do to help their chances during a discovery process, the power of flex in a project, how brands can best prepare for a discovery and why perfection should not be the enemy of good.

    ………….

    📧 Your Basket Is Empty newsletter here

    💻 Your Basket Is Empty consulting here

    ⚡️ Checkout our sponsor, Centra, here

    Enjoy ✌️

    • 31 min
    Ep 122: Defining eCommerce OS with Cian Wright, VP of Partnerships at Swap

    Ep 122: Defining eCommerce OS with Cian Wright, VP of Partnerships at Swap

    We discuss why post purchases experiences are generally poor, the impact Amazon has had on consumer expectation, what it’s like to build a modern B2B SaaS roadmap, why eCommerce operating systems are important, taking incumbents like Global E and the power of a cool B2B brand.

    ………….

    📧 Your Basket Is Empty newsletter here

    💻 Your Basket Is Empty consulting here

    ⚡️ Checkout our sponsor, Swap, here

    Enjoy ✌️

    • 32 min
    Ep 121: Balancing D2C and B2B with Katy Cottam, Founder and CEO of Luna Daily

    Ep 121: Balancing D2C and B2B with Katy Cottam, Founder and CEO of Luna Daily

    We discuss why Luna Daily started as an omnichannel brand, the advantages and realities of working with retail partners like Sephora, the playbook for successful retail partner selection, the key ingredients and people one needs to scale a B2B operation, and why why more brands should embrace Amazon.

    ………….

    📧 Your Basket Is Empty newsletter here

    💻 Your Basket Is Empty consulting here

    ⚡️ Checkout our sponsor, SparkLayer, here.

    Enjoy ✌️

    • 31 min
    Ep 120: The B2B eCommerce Master Plan with Chloe Thomas eCommerce Consultant & Podcaster

    Ep 120: The B2B eCommerce Master Plan with Chloe Thomas eCommerce Consultant & Podcaster

    We discuss the complex nature of modern B2B and why it’s hard to define, the similarities and differences of B2B strategy circa 2017 and now, Chloe’s top B2B guests on her podcast and what others can learn from them and what’s exciting and what’s scary about B2B in 2024.

    ………….

    📧 Your Basket Is Empty newsletter here

    💻 Your Basket Is Empty consulting here

    ⚡️ Checkout our sponsor, SparkLayer, here.

    Enjoy ✌️

    • 33 min
    Ep 119: B2B at scale with Peter Gough, Chief Operating Officer at ROKA London

    Ep 119: B2B at scale with Peter Gough, Chief Operating Officer at ROKA London

    We discuss the advantages and challenges of independent retailers, what it’s like to work with distributors, why international expansion is an good B2B strategy - albeit harder than most think, balancing D2C and B2B and why the brand world trumps agency land.

    ………….

    📧 Your Basket Is Empty newsletter here

    💻 Your Basket Is Empty consulting here

    ⚡️ Checkout our sponsor, SparkLayer, here.

    Enjoy ✌️

    • 29 min
    Ep 118: Is B2B the biggest growth opportunity in commerce right now? With Jason Greenwood, B2B eCommerce Specialist & Consultant

    Ep 118: Is B2B the biggest growth opportunity in commerce right now? With Jason Greenwood, B2B eCommerce Specialist & Consultant

    We discuss where the biggest B2B opportunity are (B2B2C or B2C2B), whether modern D2C playbooks are informing modern B2B playbooks, the B2B and broader market opportunities in LATAM - where Jason currently lives, and what market places are winning and losing in 2024.

    • 26 min

Customer Reviews

5.0 out of 5
4 Ratings

4 Ratings

podcastlover73 ,

One of my favorite podcasts

Tim does an excellent job of selecting/inviting guests from interesting brands, agencies, etc. Not only is this podcast educational but it’s super entertaining. Love it!

hanabello ,

Uplifting and valuable!

Whether you are only interested or currently dabbling in entrepreneurship, you will gain great insight and knowledge by listening to this podcast. Tim and his interesting guests are amazing at telling their stories of horror and success with their online business. Casual yet educational, you will leave with surely a lot more than you expect when you listen to this podcast!

siobhanricho ,

Empty basket leaves brain full!

Great insights into not only retail platforms but an array of consumer topics with super smart, interesting guests and an inquisitive and engaging host!

Top Podcasts In Technology

Acquired
Ben Gilbert and David Rosenthal
All-In with Chamath, Jason, Sacks & Friedberg
All-In Podcast, LLC
Search Engine
PJ Vogt, Audacy, Jigsaw
Lex Fridman Podcast
Lex Fridman
Hard Fork
The New York Times
TED Radio Hour
NPR

You Might Also Like

Breakit Podcast
Breakit
Digitalpodden
Dagens industri
Framtidens E-Handel
Björn Påhlman Spenger
How To Fail With Elizabeth Day
Elizabeth Day and Sony Music Entertainment
The Prof G Pod with Scott Galloway
Vox Media Podcast Network
Leading
Goalhanger Podcasts