Eat Sleep Work Repeat brucedaisley.com
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Conversations about workplace culture, psychology and life with millions and millions of listens
As we wrestle with a world of hybrid working hosts Bruce Daisley and guests bring inspiration and imagination.
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Getting real with Employee Experience
How should most of us think about the differences between Employee Experience and Employee Engagement.
I first spoke to Emma Bridger, who is the author of a well respected book on this topic and the founder of the EX Space, a learning community focussed on raising the bar in the Employee Experience field.
Then I picked the brains of Melanie Wheeler who leads People Communications at Sutherland, a firm widely recommended to me as outstanding in Employee Experience.
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Better conversations, better relationships
Charles Duhigg’s bestseller The Power of Habit was the definitive guide to building and sustaining successful habits.
His new book, Supercommunicators, grapples with the knotty topic of creating successful interactions with others.
It’s a thorough and dazzling read that has many applications for the way we work (and how we live our lives).
We talked about:
the single biggest thing that builds psychological safetywhy moving conversation out of small talk into deep discussion proves more satisfying than we expecthow teams should use 'who are we' conversationshow we should think about three different types of conversation (are they looking to be helped, hugged or heard?
Read an extract of Charles' book here
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Do bonuses actually make us work harder?
Many of us have worked in environments that provided bonuses or rewards for success. Maybe they took the form of team rewards or individual incentives, or end of year profit-share schemes. But do these rewards achieve what they are designed to?
Professor Uri Gneezy is the world's foremost expert on the science of incentives - and he comes with a huge warning about what such schemes actually achieve.
Eat Sleep Work Repeat is today hosted by Bruce Daisley, Ellen Scott and Matthew Cook.
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Workchat: workplace culture has never been more complicated
This week's Eat Sleep Work Repeat is hosted by Bruce Daisley, Ellen C Scott and Matthew Cook.
Roll up roll up as this week we talk the major trends in work and workplace culture and the big stories of the last month.
Including:
Wellness programs don’t work - in TikTok form, or in Matt’s post on LinkedIn Research from Oxford University looking at the (in)effectiveness of workplace wellbeing interventions at an individual levelChronoworking GymclassgateEllen on Gen Z workersFewer and fewer of us want to go out in the evenings or weekendsThe dystopian prospect of AI interviews Become a member at https://plus.acast.com/s/eatsleepworkrepeat.
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Can better culture improve the results of an NHS Trust?
I was flattered to be invited to visit the NHS trust of Barking, Havering and Redbridge last year. I spent an afternoon meeting the team and seeing the place in action.
It was an inspiring question that CEO Matthew Trainer was asking: 'can we improve the results by making it a better culture?'
What does that look like? And how is going for them?
Matthew Trainer's CEO note at the end of 2023
Video: Inside the Trust
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Building Trust at Work: Trends for 2024
We often overlook the fact that trust is the basis for all good culture. I called out some of the remarkable data on this in the Work In 2024 deck.
In Slack’s August 2023 survey of over 10,000 global office workers, trust was the top determinant of employees’ productivity scores. Employees who felt trusted were 2X as productive as those who didn’t. They were 30% more likely to put in extra effort at their jobs. If we don’t feel trusted we’re twice as likely to say we’re looking for
a new job.
But what role does trust play in the modern company? And how can we build it?
Mark McGinn is a senior leader at the communications agency Edelman, he talks to me about their research into trust and how we should seek to build it.
Has our organisation replaced government? Increasingly our company is the biggest thing that we believe we can have an impact on.
Mark explains that Trust in our organisation is based on four things:
Organisational abilityDependabilityIntegrityPurpose
You'll strongly enjoy downloading Edelman's Trust Barometer and also Edelman's special Trust at Work report.
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