In this episode of It Starts With YOU, Vic O'Farrell is joined by Fee Stevenson, an ambulant wheelchair user, for a powerful and eye-opening conversation around disability, assumptions, and what true accessibility really looks like in everyday life. Together, they unpack the subtle and not so subtle behaviours that shape how wheelchair users are treated, often without people even realising it. Fee shares honest, personal experiences, from strangers moving her wheelchair without consent to the very real challenges of navigating emergency situations, highlighting how environments and attitudes can unintentionally exclude. It's a conversation that challenges listeners to rethink what they think they know, and to recognise that no two people's needs are ever the same. Alongside these stories, Fee offers practical, real world advice for businesses, venues, and event organisers on how small changes can make a huge difference, from flooring choices to door access, and why inclusivity isn't just the right thing to do, but a smart one too. This episode is an invitation to shift from assumption to awareness, from hesitation to confidence, helping you better understand when to step in, when to ask, and how to create spaces where everyone feels considered. . "It Starts with You" podcast is available everywhere on Wednesdays every fortnight. If you enjoyed this episode, please leave a rating and review! Thank you, Vic. Let's Connect! Follow Vic O'Farrell via the Queen of Behaviours Instagram - @vicofarrell LinkedIn - https://www.linkedin.com/in/victoriaofarrell/ Email – hello@queenofbehaviours.com Website - www.queenofbehaviours.com Work with Vicky Showreel: https://www.youtube.com/watch?v=vTWViLzyLkU Programmes: https://queenofbehaviours.com/wp-content/uploads/2024/12/Programmes-2024-new-copy.pdf Speaker Pack: https://queenofbehaviours.com/speaker/ FREE RESOURCES Newsletter: https://mymailers.biz/qob/?fbclid=IwAR3CWpPKNLH0Qy7_9fDBYrCK0o6PdDXfHD08phcq8_okFfJM9UT6cAvIFOo Understand Different Personalities: https://form.jotform.com/250735619744363 Quick Guide to Disc: https://queenofbehaviours.com/wp-content/uploads/2024/11/Quick-Guide-to-DISC.pdf DISC for Team Success: https://queenofbehaviours.com/wp-content/uploads/2024/11/Using-DISC-.pdf For updates on new episodes and everything podcast related Watch the podcast on YouTube: www.youtube.com/@queenofbehaviours Instagram - @itstartswithyoupodcastqob Facebook - https://www.facebook.com/queenofbehaviours TikTok: https://www.tiktok.com/@itstartswithyoupodcast LinkedIn Page - https://www.linkedin.com/company/queenofbehaviours/ Website - www.queenofbehaviours.com/podcast About the Guest I'm Fee Stevenson, a disability advocate and speaker with a mission to help businesses see inclusion not as a compliance exercise, but as a commercial superpower. With the Purple Pound — the collective spending power of disabled people and their families — valued at £274 billion in the UK, I shine a spotlight on how accessibility and inclusion drive innovation, loyalty, and profitability. Whether I'm addressing senior executives, HR teams, or entire conference halls, my goal is simple: to turn awareness into action and inclusion into advantage.💡 Inclusion isn't charity — it's strategy. Contact me fionasinspirational@gmail.com Mobile 07479 855667 https://www.youtube.com/results?search_query=feefee232 https://www.youtube.com/@fionastevenson4582 https://www.linkedin.com/in/fiona-fee-stevenson-3563b029/