The Gap

Shannon Edwards
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Most hard-working Americans are not saving enough for retirement and will come up short. Even with all of the focus over the past decades, most Americans don't have access to an employer sponsored retirement plan, or aren't adequately saving in their existing plan. This equates to a sizable GAP in American's retirement savings. Get ready for a dose of insightful conversations with Shannon Edwards and her expert guests as they explore innovative strategies to bridge the retirement savings gap. Whether you're an employer, benefits manager, or a financial advisor looking to excel in the retirement plan arena, listening in will help you unlock the secrets to closing The GAP and stay ahead of the future!

  1. Closing the Gap with Lisa Gomez

    1 DAY AGO

    Closing the Gap with Lisa Gomez

    Episode Introduction - The Gap with Lisa Gomez  A retirement plan can look like a line item on a pay stub until you’re the person without one. That’s where this conversation starts, and why it gets so real so fast. I’m joined by Lisa Gomez, a nationally recognized employee benefits leader and the former head of the Employee Benefits Security Administration at the U.S. Department of Labor, the agency responsible for protecting the workplace benefits of more than 150 million Americans. Episode Description Lisa takes us through her journey from a working-class upbringing with limited access to employer benefits to nearly three decades as an ERISA and employee benefits attorney. We talk about what she learned advising plan sponsors across every kind of industry, and why that on-the-ground experience matters when regulators write retirement policy that has to work in the real world. If you care about retirement security, 401(k) access, fiduciary responsibility, and what it actually takes to help workers retire with dignity, her perspective is hard to beat. We also get into the moment she stepped into EBSA leadership during a period of major retirement policy evolution. Secure 2.0, ESG debates, lifetime income questions, and a constant drumbeat of stakeholder pressure all collided at once. Lisa explains how she thinks about collaboration versus enforcement, why “good actors” need support as much as bad actors need consequences, and what she’s most proud of that most people never notice. One of the biggest practical takeaways is communication: disclosures only matter if people can read them, understand them, and use them. We discuss why clearer disclosures can improve participant outcomes, strengthen accountability, and help close the retirement savings gap and retirement coverage gap over time. If Part 1 sparks questions for you, share it with a colleague and tell me what you want answered in Part 2. Subscribe, leave a review, and send this episode to someone who needs a clearer path to retirement security. Guest Bio: Lisa is the founding member of LMG Collaborative Consulting Solutions, a firm providing comprehensive public policy and other consulting services in all aspects of employee benefits, including compliance, plan administration, plan design, advocacy, communications, government agency engagement, and strategic planning. In this new chapter, Lisa seeks to partner with employers and other plan sponsors and administrators, labor organizations, service providers, and worker advocates and use her experience and voice to help them successfully achieve their goals. Lisa can also serve as a professional trustee or independent fiduciary, expert witness, arbitrator, or mediator.  Lisa was nominated by President Joseph R. Biden as Assistant Secretary of Labor for Employee Benefits Security for the U.S. Department of Labor in July 2021 and was confirmed by the U.S. Senate in September 2022. She was sworn in by Secretary of Labor Martin J. Walsh on October 11, 2022, and served in that position until January 20, 2025. Previously, Lisa was a long-standing partner with the law firm Cohen, Weiss and Simon LLP, representing labor organizations and employee benefit plan sponsors and administrators, and the chair of the firm’s management committee.  Contact Lisa M. Gomez: LMG Collaborative Consulting Solutions https://lmg-ccs.com lisamgomez@lmg-ccs.com 917-757-5100 LinkedIN: https://www.linkedin.com/in/gomezlisam/

    53 min
  2. Raising Confidence, Closing Retirement Gaps

    2 MAR

    Raising Confidence, Closing Retirement Gaps

    Episode Introduction - The Gap with Toni Whaley Today's episode of The Gap is one I've been really excited to record. If you listen to this podcast regularly, you know that while we spend a lot of time talking about the retirement savings gap and the coverage gap in America, we also make a point to recognize something that doesn't get enough attention. The private retirement system works and it has made a meaningful difference in millions of American lives. American workers are far more likely to save for retirement when they have access to a workplace plan and when education, confidence, and guidance are layered on top of that access, the impact can be life-changing. That's why I am thrilled to welcome today's guest, Toni Whaley. Toni is the co-founder and CEO of Paladin Advisor Group , a plan member financial center serving more than 3,500 clients across the greater Baltimore and Washington, D.C. area. With more than 20 years as a financial professional, Tony has dedicated her career to helping people, especially those who serve others, gain confidence, clarity, and peace of mind around their financial futures.  Episode Description We trace Toni’s path from early uncertainty to leadership, uncovering the moments that reshaped her philosophy—like the day a client reframed “mad money” as real retirement money. That mindset shift powers Paladin’s education-first approach across educators, federal employees, nonprofits, and small businesses. Toni explains why adults learn best through relevant stories, bite-size concepts, and visible progress, and how that approach outperforms generic content and market noise. The takeaway: confidence and clarity are as valuable as any fund lineup. We also dive into Raise Her, a bold five-year movement to empower one million women with practical tools and a clear plan for every stage: early learning, informed decisions, consistent saving, and smart retirement spending. Toni shares how Raise Her removes barriers—student debt stress, time scarcity, fear of asking—and invites action through social settings and ready-to-use materials.  Guest Bio: Toni Whaley 2024 NTSA President and 2024 Marquis Who's Who Honoree, Toni E. Whaley is Co-Founder and CEO of Paladin Advisor Group, A PlanMember Financial Center. She has been a financial planner for over 20 years. Together with her husband Mike, she has grown Paladin Advisor Group to nine associate financial professionals, servicing several counties in the greater Baltimore and Washington DC area. Paladin services over 3,500 clients and manages over $290 million in client assets. Toni currently holds series 6, 65, 63 and life and health licenses; and a CRES – Certified Retired Education Specialist designation.  As a financial professional, Toni focuses on helping those who make it their mission to serve others. Her clients include education professionals and their spouses, Federal employees, and employees of for-profit and non-profit organizations as well as Small Business.  Helping people discover who they are, who they want to become and plan for their future is a major focus for Toni.  Toni belongs to the Howard County Chamber of Commerce, the National Association of Professional Women, the Financial Services Institute, and the Howard County Estate Planning Council. Paladin Advisor Group is listed as an A+ accredited company with the Better Business Bureau. Contact Toni: Here is the link for Rai$e Her: https://www.ntsa-net.org/education/rai$e-her/ Toni Whaley: twhaley@planmembersec.com

    54 min
  3. Bonnie's Journey in Retirement Plans

    3 FEB

    Bonnie's Journey in Retirement Plans

    Episode Introduction - The Gap with Bonnie Treichel Today on The Gap, I'm excited to welcome Bonnie Treichel, a true leader and innovator in the retirement plan industry. Bonnie is the founder and chief solutions officer of Endeavor Retirement, where she focuses on simplifying retirement plan governance so advisors and plan sponsors can spend less time navigating complexity and more time helping participants save successfully for retirement. She is also a partner at Endeavor Law and brings a unique perspective as an ERISA attorney, former advisor, and plan sponsor. Bonnie is widely recognized for her thoughtful leadership on fiduciary responsibility and retirement plan governance.  Episode Description Governance isn’t glamorous, but it’s the difference between a plan that hums and a plan that hijacks your week. We sit down with Bonnie Treichel —ERISA attorney, former advisor, and founder of Endeavor Retirement—to translate fiduciary responsibility into a simple, repeatable system you can actually run. From future‑proofing your investment policy statement to building a one‑page map of duties, Bonnie shows how clear roles, documentation, and cadence stop finger pointing and free up time to help participants save more. We dig into the risk spectrum behind real-world corrections, where legal black and white meets the gray of business judgment. You’ll hear how to right‑size best practices for a five‑person plan versus a 5,000‑person plan, what truly belongs in a committee charter, and why actionable education beats dense white papers. We also tackle today’s biggest pressure points—cybersecurity, privacy, missing participants, fee confusion—and outline practical steps for data mapping, vendor oversight, and secure workflows that meet DOL expectations without overwhelming your team.  Training advisors to train sponsors scales good governance and raises outcomes across the system. With steady process in place, you can shift attention to participant engagement—re‑enrollment, smart defaults, timely nudges—and keep people invested through market noise. Bonnie also shares optimism about bipartisan momentum on coverage and the growing pipeline of next‑gen talent, plus a preview of her new book, Your Retirement Sketchbook, designed to make planning approachable and fun. Guest Bio Bonnie Treichel: Bonnie Treichel is the Founder and Chief Solutions Officer of Endeavor Retirement, a consulting firm dedicated to solving problems for plan sponsors, advisors and service providers in the retirement plan industry. Her unique experience as an ERISA attorney and advisor helps her bring governance solutions for day-to-day issues that are an inevitable part of running a successful retirement plan. Bonnie is also a Partner at Endeavor Law, a firm dedicated to supporting the ecosystem of financial services with their retirement plan-related decisions, documentation, compliance, regulation and litigation. As a thought leader on retirement plan governance issues, Bonnie has been quoted in publications such as The Wall Street Journal, InvestmentNews, 401(k) Specialist, Ignites, PlanAdviser, NAPA Net Daily, and Journal of Pension Benefits. She is an active member of the American Retirement Association and has served in various leadership roles as well as the American Bar Association’s Tax Division where she is on the Lifetime Income Committee.  When she isn’t working on retirement plan issues, Bonnie enjoys traveling, spending time with her golden retrievers, Sadie and Sunny, running, riding her bike and volunteering for Make a Wish. Contact Bonnie: bonnie.treichel@endeavor-retirement.com https://endeavor-retirement.com 816-284-2180 @btreichelesq

    45 min
  4. Sunny Days are Here Again!

    5 JAN

    Sunny Days are Here Again!

    Episode Introduction - The Gap with Rachel Fox Today’s conversation is one I am really excited about, because it goes straight to the heart of what The Gap is all about—not just saving for retirement someday, but helping working Americans stay financially stable today so they can actually get there. I’m thrilled to welcome Rachel Fox to the podcast. Rachel is a seasoned leader in the employee benefits space with more than 23 years of experience helping employers support their workforce in meaningful, practical ways. For the past four years, she has led sales and partnerships at Sunny Day Fund, an out-of-plan Emergency Savings Account—or ESA—provider that helps employers turn financial wellness from a concept into something employees can actually use when life happens. Before joining Sunny Day Fund, Rachel spent nearly two decades running her own Aflac agency, where she consistently ranked among the top five district sales coordinators nationally—an achievement that speaks volumes about her leadership, her ability to build strong teams, and her deep understanding of what employees really need from their benefits. She also worked as a health broker, guiding employers through an increasingly complex benefits landscape and helping them make smart, people-focused decisions. What I love about Rachel—and what you’ll hear loud and clear today—is her passion. She truly believes that emergency savings are a missing link in closing both the financial stress gap and the retirement savings gap. Because when employees don’t have a cushion for unexpected expenses, retirement savings is often the first thing to suffer. Episode Description A stronger retirement starts with steadier today money. That’s the core of our conversation with Rachel Fox, a veteran benefits leader who’s helping employers turn “financial wellness” into a real system: automated emergency savings that keep workers from raiding their 401(k)s when life hits. We dig into the data behind out-of-plan ESAs, why they reduce loans and hardships, and how smart design—balance-based incentives, payroll automation, and clear, inclusive communication—builds a durable first line of defense. Rachel traces the human stories behind the metrics: employees one event away from catastrophe, HR teams overwhelmed by loan requests, and the relief that comes when a car repair or deposit is covered without penalties or taxes. She explains why ESAs act as an on-ramp to retirement, increasing participation and contributions by making long-term saving feel possible. We also unpack the limits of PLESAs under SECURE 2.0 and why employers prefer out-of-plan flexibility that avoids ERISA complexity and allows meaningful employer contributions. Beyond the ledger, we connect financial stress to safety, focus, and retention. Rachel highlights a study of short-haul truckers showing an 87% drop in citations among ESA participants and shares how employers repurpose bonuses and underused budgets into savings multipliers. The takeaway is practical and hopeful: lead with systems, not lectures; make saving effortless; and let people save for both emergencies and aspirations so behavior sticks. If you care about reducing 401(k) leakage, improving benefits ROI, and helping workers move from survival to stability to growth, this conversation maps the path. Subscribe, share with a colleague who owns benefits strategy, and leave a review with one change you’d make to your company’s savings design. Guest Bio: Rachel Fox Rachel Fox is a leader in the employee benefits space with 23 years of experience. For the past four years, she has led sales and partnerships at Sunny Day Fund, an out-of-plan Emergency Savings Account (ESA) provider that operationalizes financial wellness initiatives for workforces. Before joining Sunny Day Fund, Rachel spent nearly two decades running her own Aflac agency, where she consistently r

    58 min
  5. Nathan Helms: Building a People First Retirement Plan That Works

    03/12/2025

    Nathan Helms: Building a People First Retirement Plan That Works

    What if the secret to building a truly successful retirement plan wasn’t about plan features at all—but about culture, intention, and the belief that employees deserve more than the bare minimum? In this episode of The Gap, host Shannon Edwards sits down with Nathan Helms, Controller at Balon Corporation, to explore what happens when a company decides that taking care of people is non-negotiable. With over sixty years of employee-first leadership behind them, Balon has created a retirement plan that has grown from 165 participants to more than 1,100—and Nathan shares firsthand how that transformation was built from the inside out. Whether you're an employer, advisor, or benefits manager, this conversation gives you an inspiring, practical look at what it means to create real retirement readiness for real people. You’ll hear how intentional design, thoughtful communication, and a deep respect for a diverse workforce can change not only participation rates, but lives. This episode will challenge you, motivate you, and remind you exactly why your role in closing the retirement savings gap matters more than ever. Tune in—because this is what it looks like when an employer gets it right.  In this episode, Shannon and Nathan Helms discuss:  Strategic plan design decisions that drive long-term employee retirement readinessApproaches employers use to boost participation and keep employees engagedCommunication challenges in supporting diverse and multilingual workforcesPolicy and compliance barriers that impact employers’ ability to strengthen retirement benefits Key Takeaways: Implementing automatic enrollment alongside consistent, in-person education sessions significantly increases participation and helps employees understand how to build long-term financial security.Designing a plan that combines open-architecture investments, a supportive match structure, and thoughtful guardrails reduces leakage, encourages higher contribution rates, and protects employees from self-sabotage.Providing multilingual materials and trusted, in-house translators ensures employees from diverse backgrounds fully understand the plan, leading to stronger engagement and remarkable individual success stories.Simplifying compliance correction processes and increasing safe harbor match flexibility would empower more employers to offer meaningful retirement benefits without being overwhelmed by regulatory complexity.  "Do right by the employee, and they’ll do right by you. You’ll see a lot of success." — Nathan Helms Connect with Nathan Helms:   Website: https://www.balo

    23 min
  6. Marjorie Mann: Simplifying Compliance and Empowering Participation in Retirement Plans

    05/11/2025

    Marjorie Mann: Simplifying Compliance and Empowering Participation in Retirement Plans

    What if helping your employees achieve true retirement security came down to communication, clarity, and the courage to simplify? In this episode of The Gap, Shannon Edwards sits down with Marjorie Mann, Senior Counsel at NextEra Energy and current President of the American Retirement Association, for a candid conversation about what’s really working—and what still needs fixing—in America’s private retirement system. With decades of hands-on experience guiding one of the nation’s largest employers through complex plan design, compliance, and fiduciary oversight, Marjorie brings a unique, sponsor-side perspective that every advisor, benefits manager, and business owner can learn from. If you’ve ever wondered how leading employers are navigating SECURE 2.0, boosting participation, and keeping employees engaged in their financial future, this episode will give you a front-row view. You’ll walk away with a deeper understanding of how policy meets practice—and what steps you can take to help your organization close the retirement savings gap once and for all. Because when employers lead with clarity and purpose, everyone wins. In this episode, Shannon and Marjorie Mann discuss:  Evolving responsibilities of employers in strengthening retirement readinessCommunication challenges in engaging diverse employee populationsLegislative and regulatory changes shaping plan design and administrationCollaboration across the retirement industry to drive education and innovation Key Takeaways: Implementing automatic enrollment and simplified investment options, such as target-date funds, can significantly increase participation and improve long-term retirement outcomes for employees.Clear, consistent, and targeted communication across different employee demographics helps build trust, increase plan engagement, and prevent confusion about benefits.Reducing legislative and regulatory complexity is essential to encourage more small and midsize employers to adopt and maintain retirement plans.Collaboration between plan sponsors, advisors, and industry associations fosters shared learning, stronger advocacy, and better tools to close both the coverage and savings gaps.  "Communication is what’s really important; if you become a trusted voice with employees, that goes a long way toward helping them recognize the opportunities that they have." — Marjorie Mann Connect with Marjorie Mann:   LinkedIn: https://www.linkedin.com/in/marjorie-mann-26803b1/ Connect with Sh

    53 min
  7. Beyond the Numbers: How Actuaries Strengthen Retirement Security Through Education, Communication, and Leadership

    08/10/2025

    Beyond the Numbers: How Actuaries Strengthen Retirement Security Through Education, Communication, and Leadership

    When most people think of actuaries, they picture spreadsheets and formulas—but behind the math are people who help businesses protect promises made to their employees. In this episode of The Gap, Shannon Edwards sits down with two leaders shaping the future of retirement plan design and administration: Lynn Young, Partner at Pinnacle Plan Design, and Erin Russell, Co-President of Actuaries Unlimited, Inc. Both are seasoned actuaries who specialize in single-employer defined benefit and cash balance plans—and both are passionate about making these plans work better for employers, advisors, and participants alike. Lynn and Erin pull back the curtain on what really drives success in complex retirement plan design: clear communication, proactive education, and collaboration between actuaries, advisors, and plan sponsors. They share how their firms have built strong internal cultures that value mentorship, work-life balance, and “homegrown” expertise—because the more educated and supported your team is, the better they can support clients. Whether you’re an advisor helping your clients evaluate the right retirement strategy or a plan sponsor seeking to strengthen your company’s retirement offering, this episode offers real-world insights you can use immediately to build stronger, more sustainable plans. In this episode, Shannon, Lynn, and Erin explore: Why strong advisor–actuary communication can make or break plan successHow early, proactive education prevents costly surprises years down the roadWhat “homegrown actuaries” can teach every firm about developing confident expertsWhy balance, flexibility, and mentorship are essential to long-term success in our industry Key Takeaways for Plan Sponsors & Advisors: ✅ Clarity matters. The best-designed plan can still fail if clients and advisors don’t fully understand how contributions and funding rules work from day one. ✅ Partnership is powerful. Actuaries, TPAs, and advisors each bring unique perspectives—when they collaborate, everyone wins, especially participants. ✅

    56 min
  8. Apryl Pope, CFP: Closing Retirement Gaps Through Education and Empowerment

    04/09/2025

    Apryl Pope, CFP: Closing Retirement Gaps Through Education and Empowerment

    What if your money weren’t a source of stress, but instead a tool that gave you clarity and confidence about the future? This episode invites you to rethink how you approach financial planning—not as a rigid checklist of savings and investments, but as a way to design the life you want. You’ll hear how simple shifts in perspective can help you uncover overlooked resources, make smarter decisions, and finally take the weight of financial chaos off your shoulders. If you’ve ever felt like you’re juggling too much and falling behind on preparing for the future, this conversation will give you practical ways to get back in control. Our guest, Apryl Pope, is a CERTIFIED FINANCIAL PLANNER™ who serves as a personal CFO for high-achieving women. With over a decade of experience, she helps clients organize, automate, and simplify their financial lives so they can stop spinning their wheels and start building toward their goals. Her path into financial services was shaped by her own experience of financial disorganization, which gave her a deep empathy for the struggles many people face. Beyond her client work, Apryl has taught financial literacy in schools, served in the Peace Corps in South Africa, and held leadership roles in nonprofits and professional organizations. Her passion is not only about helping individuals secure their futures but also about creating a ripple effect of financial wellness that strengthens families, workplaces, and communities. In this episode, Shannon and Apryl Pope discuss:  The importance of financial planning and literacy for individuals and familiesChallenges and gaps in retirement savings and access to financial resourcesThe role of service, education, and mentorship in empowering communitiesStrategies for creating financial security and designing a meaningful life  Key Takeaways: Getting organized financially—by securing insurance, estate documents, and a debt payoff plan—before a crisis hits can mean the difference between peace of mind and devastation when life throws unexpected challenges.Regularly reviewing overlooked assets like stock options or employee benefits can unlock life-changing opportunities, such as eliminating debt and freeing up income to build long-term financial security.Broadening your perspective on money through service, cultural exposure, or volunteering can reshape how you view wealth, teaching you to reduce stress by focusing on meaningful living instead of chasing arbitrary financial milestones.Rather than fixating on hitting a retirement number or age, you can design your next chapter around the lifestyle you want—then align your finances to make that vision possible, whether it means starting a business, traveling, or simply reducing expenses.  "What I don’t want to do is send you home wit

    54 min
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About

Most hard-working Americans are not saving enough for retirement and will come up short. Even with all of the focus over the past decades, most Americans don't have access to an employer sponsored retirement plan, or aren't adequately saving in their existing plan. This equates to a sizable GAP in American's retirement savings. Get ready for a dose of insightful conversations with Shannon Edwards and her expert guests as they explore innovative strategies to bridge the retirement savings gap. Whether you're an employer, benefits manager, or a financial advisor looking to excel in the retirement plan arena, listening in will help you unlock the secrets to closing The GAP and stay ahead of the future!

Information

  • Creator
    Shannon Edwards
  • Years Active
    2024 - 2026
  • Episodes
    14
  • Rating
    Clean
  • Copyright
    © 2026 The Gap
  • Show Website
    The Gap