61 episodes

It only takes one idea or one story to change the whole trajectory of your life, career, and work. In each episode of The Journey, we talk to entrepreneurs of all stripes, so you can prime yourself with the knowledge and mindset you need for your own journey.

The Journey Mission

    • Business News

It only takes one idea or one story to change the whole trajectory of your life, career, and work. In each episode of The Journey, we talk to entrepreneurs of all stripes, so you can prime yourself with the knowledge and mindset you need for your own journey.

    Putting the Consumer in Consumer Business with Tara-Nicholle Nelson

    Putting the Consumer in Consumer Business with Tara-Nicholle Nelson

    Serendipity is defined as “the occurrence and development of events by chance in a happy or beneficial way.”
    Many of our greatest moments are these moments of serendipity – meeting your partner, discovering your passion, having that ‘aha’ moment while building a business. These are the kind of moments that in a lot of ways define what it means to be human.
    And if there’s one thing you can definitely find in every success story, it’s serendipity.
    “I wrote a 400-page book, and I joke, ‘I sold 10 copies of that book.’ But one of those copies was to a gentleman who was one of the founders of HGTV, who called me up and said, ‘Hey, I've got your book and we'd like to license it.’”
    For Tara-Nicholle Nelson, now founder of SoulTour and of Transformational Consumer Insights, the journey to success started after her lightly-circulated, self-published book found its way into the right hands.
    It was that moment of serendipity that transformed Tara’s life and career. And it’s that type of pivotal moment that can change not just your life, but also change the lives of your customers.
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    Learn more about The Journey at mission.org/thejourney.
    The Journey is sponsored by our friends at Salesforce Essentials. We use Salesforce Essentials every day and it’s part of our own business journey. Essentials combines sales and service tools in a single app to help small businesses win customers and keep them happy. See how Salesforce Essentials can help you be your best business at salesforce.com/thejourney.

    • 17 min
    Finding the First Real Customer with Eugenio Pace

    Finding the First Real Customer with Eugenio Pace

    Of all the milestone wins in the early stages of building a company, one of the most rewarding (and most scary) is the win of getting that first customer.
    “There's nothing like doing. Before jumping into an adventure, there's fear. You go around asking questions, but there's nothing like selling to the first customer. That's the ultimate validation.”
    Eugenio Pace is the founder and CEO of Auth0. For Eugenio, it was never a question of if his product was needed – he knew it was. Rather it was a question of if the right customer would be willing to pay for it.
    And finding that ‘perfect first customer’ isn’t just an important part of Eugenio’s story, it’s a crucial step for any new business owner.
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    Learn more about The Journey at mission.org/thejourney.
    The Journey is sponsored by our friends at Salesforce Essentials. We use Salesforce Essentials every day and it’s part of our own business journey. Essentials combines sales and service tools in a single app to help small businesses win customers and keep them happy. See how Salesforce Essentials can help you be your best business at salesforce.com/thejourney.

    • 15 min
    Why You Need a Mission with Michelle Zatlyn

    Why You Need a Mission with Michelle Zatlyn

    Have you ever worked for a company where something was just… out of sync?
    The goals of the sales department didn’t quite match the goals over in marketing. The hiring and firing process seemed to change a little every time. The values that the managers encouraged in their teams didn’t really align with the ones they held themselves. No matter the department, the team, or the process, everything seemed to operate apart from each other instead of in unison.
    It wasn’t a sales problem. It wasn’t a product problem. It wasn’t a YOU problem… It was a mission problem.
    “One piece of advice that someone shared with us early on that we really took to heart is if you're going to build a company, have a mission… Humans, especially today, want to be part of something.”
    That’s Michelle Zatlyn, co-founder and COO of Cloudflare. In just nine years, Michelle has helped build the company from user number one to user number 2 million. But it’s not something she or her two co-founders could have ever done without a mission to bind them, their customers, and their growing staff together.
    Everybody wants to be part of something bigger - in life or in business. We all want to understand our role in the greater machine. And as an entrepreneur or business owner, you are in a unique position to provide that understanding for your team - not just so your business thrives, but so that your people can thrive with it.
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    Learn more about The Journey at mission.org/thejourney.
    The Journey is sponsored by our friends at Salesforce Essentials. We use Salesforce Essentials every day and it’s part of our own business journey. Essentials combines sales and service tools in a single app to help small businesses win customers and keep them happy. See how Salesforce Essentials can help you be your best business at salesforce.com/thejourney

    • 12 min
    Following Through with Joel MacIntosh

    Following Through with Joel MacIntosh

    We’ve all had that moment.
    Maybe it was at your wedding, or during the birth of your first child, or when you happened upon that ‘revolutionary’ business idea.
    It’s that moment when your mind and heart fall into sync and something just clicks - you know without a doubt what you need to do and who you need to be.
    It’s this spectacular moment of clarity… that leaves you completely unprepared to face reality.
    Marriage is hard, parenting even harder, and building a business is a struggle every step of the way.
    It’s easy to be excited about the start of something new. But as Joel MacIntosh will tell you, there’s a BIG difference between starting something and following through.
    “When we hire new people, I still take them through the training and ask them, ‘Hey, have you ever lived paycheck? Because this business at one point lived payroll to payroll.’”
    Joel is the founder and CEO of WolfNet. He’s ridden the rollercoaster of entrepreneurship and knows that while there are countless paths to success, all of them are built on passion, focus, and a fierce drive to follow through.
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    Learn more about The Journey at mission.org/thejourney.
    The Journey is sponsored by our friends at Salesforce Essentials. We use Salesforce Essentials every day and it’s part of our own business journey. Essentials combines sales and service tools in a single app to help small businesses win customers and keep them happy. See how Salesforce Essentials can help you be your best business at salesforce.com/thejourney

    • 14 min
    Being an Underdog with Laurel Taylor

    Being an Underdog with Laurel Taylor

    Underdog stories are everywhere — in film, TV, the news, and all manner of books. They are classic heroic tales about the ones no one bet on (and many bet against) coming out on top.
    And while they may be cliche, admit it… we all love a good underdog story.
    “I weighed 85 pounds in high school, and no one ever saw me coming. It used to really annoy me, and then I began to realize that that was kind of a superpower being consistently under underestimated.”
    Laurel Taylor is the Founder and CEO of FutureFuel.io. She learned to embrace being underestimated and treated that rejection as a catalyst for something more.
    And that’s the difference between an underdog-soon-to-be-top-dog and everyone else; they take the pain in life, the rejection of the critics, the questioning of those close to you… and turn it into a fuel that’s unstoppable.
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    Learn more about The Journey at mission.org/thejourney.
    The Journey is sponsored by our friends at Salesforce Essentials. We use Salesforce Essentials every day and it’s part of our own business journey. Essentials combines sales and service tools in a single app to help small businesses win customers and keep them happy. See how Salesforce Essentials can help you be your best business at salesforce.com/thejourney

    • 19 min
    Year One with Gregarious Narain

    Year One with Gregarious Narain

    Year one is the hardest for a startup. From managing cash flow, to building a team, to creating a culture, to designing and iterating your business model… it’s a process most people never have to face and one that a handful go through just once.
    But for Gregarious Narain, year one is something he is all too familiar with….
    “The way I usually describe myself when people ask me my role is I'm an ideal year one guy. I love that first year when everything is in flux and we're really trying to coordinate all of these moving forces to try and bottle the wind. And that's what I love the most about a startup.”
    Take a peek at Greg’s LinkedIn profile and you will see him listed as the founder or co-founder of more than ten businesses… That’s ten startups, ten new ideas, ten different teams, and ten year ones.
    And if there’s one thing he’s learned, it’s that the experience is different... Every. Single. Time.

    • 14 min

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