ABC Business Daily

The podcast that helps you unpack the latest business and finance news, analysing the stories moving share markets, shaping industries and affecting the Australian economy. Monday to Thursday, ABC Senior Business Correspondent Carrington Clarke examines the biggest business news with ABC's specialist reporters. From finance, to AI technology, and how politics intersects, the team will break down what happened, why it matters, and what it might mean for you and your financial future. On Fridays, trusted Australian financial journalist Alan Kohler hosts an in-depth interview with the decisions-makers, innovators and strategists who are shaping the economy. That’s Business with Alan Kohler , invites well-known CEOs, entrepreneurs, founders and politicians for a deep dive into the tough lessons learned and unspoken rules driving Australian business. Carrington Clarke is a former economist, ABC North America correspondent from Washington DC and East Asia correspondent from Seoul. Previously, he worked as a Sky News journalist and Fairfax Media editor. He has also reported for ABC Investigations’ flagship current affairs television program 7.30 and The Business . Alan Kohler AM is a former editor of The Age , The Australian Financial Review (AFR) , a columnist for The Sydney Morning Herald and a contributor to AFR's Chanticleer . He was also the business editor for ABC Investigations’ flagship current affairs television program 7.30  and the host of Inside Business. This podcast feed is also the home of Fuelcast, which explains the current energy crisis, the situation surrounding the Strait of Hormuz and what it might mean for you and the petrol prices you'll pay. For more sharp insights, clear explanations, and business news coverage you can trust, hit follow or favourite to add new episodes of ABC Business Daily and That's Business with Alan Kohler to your playlist, on ABC listen app, or wherever you get your podcasts.

  1. Should AI answer the phone?

    19 June

    Should AI answer the phone?

    Voice AI is one of the clearest fronts in the fight over what artificial intelligence will actually do to human work. Not in theory, and not eventually - but right now, in one of the most routine, repetitive and heavily staffed parts of the economy: the call centre. Will Bodewes is the Melbourne graduate behind Phonely.ai, a now San Francisco-based startup building voice agents for businesses that want phones answered instantly, cheaply, and at scale. He joins Alan Kohler to talk about what that means for the millions of people who currently do that work, how much of this is really about productivity versus replacement, and why the pitch to business is as blunt as it sounds - lower costs, no wait times, and fewer missed opportunities. But this interview does something extra too. Alan actually talks to the AI itself - testing what it sounds like, how natural it feels, where it stumbles, and what that reveals about both the promise and the limits of the technology. They also get into the bigger questions: whether customers should always be told they are speaking to a machine, how close voice AI is to sounding fully human, the risks of scams and fraud, and whether tools like this are making life easier - or just quietly automating more people out of a job. Will Bodewes, founder of Phonely.ai joins Alan Kohler to unpack it all on That's Business with Alan Kohler. Got a burning business question? Send a short voice recording to the ABC Business Daily team at abcbusinessdaily@abc.net.au

    28 min
4.7
out of 5
54 Ratings

About

The podcast that helps you unpack the latest business and finance news, analysing the stories moving share markets, shaping industries and affecting the Australian economy. Monday to Thursday, ABC Senior Business Correspondent Carrington Clarke examines the biggest business news with ABC's specialist reporters. From finance, to AI technology, and how politics intersects, the team will break down what happened, why it matters, and what it might mean for you and your financial future. On Fridays, trusted Australian financial journalist Alan Kohler hosts an in-depth interview with the decisions-makers, innovators and strategists who are shaping the economy. That’s Business with Alan Kohler , invites well-known CEOs, entrepreneurs, founders and politicians for a deep dive into the tough lessons learned and unspoken rules driving Australian business. Carrington Clarke is a former economist, ABC North America correspondent from Washington DC and East Asia correspondent from Seoul. Previously, he worked as a Sky News journalist and Fairfax Media editor. He has also reported for ABC Investigations’ flagship current affairs television program 7.30 and The Business . Alan Kohler AM is a former editor of The Age , The Australian Financial Review (AFR) , a columnist for The Sydney Morning Herald and a contributor to AFR's Chanticleer . He was also the business editor for ABC Investigations’ flagship current affairs television program 7.30  and the host of Inside Business. This podcast feed is also the home of Fuelcast, which explains the current energy crisis, the situation surrounding the Strait of Hormuz and what it might mean for you and the petrol prices you'll pay. For more sharp insights, clear explanations, and business news coverage you can trust, hit follow or favourite to add new episodes of ABC Business Daily and That's Business with Alan Kohler to your playlist, on ABC listen app, or wherever you get your podcasts.

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