Grow Your Clinic

The Clinic Mastery Team
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Want to know how to Grow Your Clinic? In this podcast, the Clinic Mastery team share the stories and strategies of successful clinic owners so that you can confidently grow your clinic too. Check out clinicmastery.com to access the growth resources mentioned in the podcast.  

  1. Running a Clinic With Your Spouse: Mistakes, Headaches, and Breakthroughs | GYC Podcast 345

    12 HRS AGO

    Running a Clinic With Your Spouse: Mistakes, Headaches, and Breakthroughs | GYC Podcast 345

    Running your clinic with your partner - but feeling out of sync, stuck talking about work nonstop, or quietly building resentment?  In this episode of the Grow Your Clinic podcast, we unpack what actually makes working with your spouse work. We dive into the power of regular check-ins, clear roles, and intentional boundaries that protect both the business and the relationship. You’ll hear real lessons on avoiding misalignment, structuring productive conversations, setting KPIs, and separating work from personal time - without letting important issues fester. We also explore how to handle money conversations with transparency, create accountability without tension, and why external support can be a game-changer.  If you’re building a clinic with your partner and want alignment, clarity, and a relationship that thrives alongside the business, this episode lays out the framework. Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/  In This Episode You'll Learn:  🗣️ The importance of regular check-ins and communication 📊 Strategies for defining roles and responsibilities 📝 Tips for creating position descriptions and KPIs 🌴 The value of scheduling time away from work to strengthen your relationship 💬 How to have open conversations about finances and challenges 🤝 The benefits of involving a third party for objective insights Visit us:  ► http://www.clinicmastery.com  ► https://www.instagram.com/clinicmastery/  ► http://facebook.com/clinicmastery If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on: iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

    55 min
  2. From New Grad to Profitable Practitioner - Fix Your Onboarding | GYC Podcast 344

    FEB 8

    From New Grad to Profitable Practitioner - Fix Your Onboarding | GYC Podcast 344

    Hiring new graduates but finding they lack confidence or struggle with accountability? In this episode of the Grow Your Clinic podcast, we break down how to set clear, elevated expectations for new graduates from day one - without burning them out. We unpack what “success” should look like early in onboarding, how to raise the bar while still providing structured support, and why avoiding hard expectations is costing clinics time, energy, and performance. You’ll learn how to use clear benchmarks, open communication, regular feedback, and simple mentoring frameworks to fast-track confidence, clinical competence, and ownership in your early-career team. If you want new grads who step up sooner, think like professionals, and integrate faster into your clinic culture, this episode shows you how to do it properly - from week one. Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/  In This Episode You'll Learn:  🌱 Effective onboarding strategies 🗣️ How to foster open communication and support 📊 Key metrics for measuring success in early career onboarding 💪 Techniques to prevent burnout and promote resilience 🎥 The power of video reflections for skill development Visit us:  ► http://www.clinicmastery.com  ► https://www.instagram.com/clinicmastery/  ► http://facebook.com/clinicmastery If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on: iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

    58 min
  3. How To Find More Money And Time To Build Your Dream Clinic | GYC Podcast 343

    FEB 1

    How To Find More Money And Time To Build Your Dream Clinic | GYC Podcast 343

    Struggling to find momentum after the holiday break - and wondering where to focus first in your clinic? In this episode of the GYC podcast, we break down how to create real momentum in the early new year by mastering your time, money, and priorities. We unpack practical strategies for cleaning up your calendar, structuring admin time, and creating financial clarity with simple budgeting and bank account systems. You’ll learn how to lay strong foundations through better planning, mentoring your team, reactivating past patients with automated campaigns, and strengthening referral relationships that drive sustainable growth. If you want to move from reactive to intentional and set your clinic up for a strong first quarter (and beyond), this episode gives you a clear, practical roadmap to start now - and keep momentum building. Need to systemise your clinic? Start your free trial of Allie!  https://www.allieclinics.com/  Resources & References GYC Podcast E271 - Shawn Goldberg: Preventing Burnout  https://www.clinicmastery.com/shawn-goldberg-preventing-burnout-at-work-employee-assistance-program-and-more/  In This Episode You'll Learn:  ☕ How to create momentum in the early new year 💰 Effective time and money management strategies 🤝 The value of strong referral partnerships 📅 Tips for reactivating patients and maintaining client relationships 📈 Insights on mentoring new graduates for success 🎉 The importance of team days for boosting morale and energy Visit us:  ► http://www.clinicmastery.com  ► https://www.instagram.com/clinicmastery/  ► http://facebook.com/clinicmastery If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on: iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

    55 min
  4. Clinic Location: The Growth Lever We Underestimated | GYC Podcast 342

    JAN 25

    Clinic Location: The Growth Lever We Underestimated | GYC Podcast 342

    Thinking about moving or expanding your clinic - but unsure if the location, timing, or cost will really pay off?  In this episode of the Grow Your Clinic podcast, Ben sits down with Bec Claire to break down what actually goes into a successful clinic relocation and new location launch. Drawing from Bec’s recent move from a home-based clinic to a high-traffic shopping centre, they unpack why location and accessibility matter more than most clinic owners realise, how to use foot traffic to build brand trust, and what it takes to fill your books fast in a new market. You’ll hear practical insights on launch marketing, financial planning, project management, clinic design, and training your client care team to turn walk-bys into long-term patients.  If you’re considering a clinic move or second location - and want to avoid costly mistakes while setting yourself up for rapid growth - this episode gives you a real-world roadmap. Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/  In This Episode You'll Learn:  🌟 How to successfully launch a new clinic location 📊 Key criteria for selecting the ideal site 🚀 Strategies for filling your appointment book from day one 📅 The importance of an 8-week marketing plan 🏗️ Insights on clinic design and creating an inviting atmosphere 💰 Financial tips for managing costs during a move 🤝 The role of community engagement in clinic success 📈 Lessons learned from expanding into new markets Resources & References GYC Podcast E288 - Articulate Design Co: The Power of Space and Clinic Design in Team Culture and Patient ExperienceArchitect - SMFA  Visit us:  ► http://www.clinicmastery.com  ► https://www.instagram.com/clinicmastery/  ► http://facebook.com/clinicmastery If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on: iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

    59 min
  5. Every Clinic Has an Onboarding Gap... And It’s Personal! | GYC Podcast 341

    JAN 18

    Every Clinic Has an Onboarding Gap... And It’s Personal! | GYC Podcast 341

    Struggling to turn new hires into fully engaged team members? In this episode of the Grow Your Clinic podcast, Ben and Jack O’Brien unpack why onboarding in clinics is less about processes and more about personal connection. They explore how intentional first impressions, the right questions, and a coaching-led approach can shape team culture, trust, and long-term retention. You’ll learn practical ways to uncover a new team member’s values and goals, move beyond basic training, and create an onboarding experience that actually sticks. If you want to build a stronger, more connected clinic culture and set new team members up for long-term success - not just day-one competence - this episode shows you how. Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/  In This Episode You'll Learn:  🤝 Why personal connection is the missing link in clinic onboarding 🏥 How to create a welcoming onboarding experience in healthcare teams 💬 The right questions to build trust with new team members 🎯 How values, goals, and desire statements shape long-term retention 🧠 Why coaching beats training for building strong team culture 📊 How to measure success beyond checklists and compliance Visit us:  ► http://www.clinicmastery.com  ► https://www.instagram.com/clinicmastery/  ► http://facebook.com/clinicmastery If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on: iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

    1 hr
  6. When You’re ‘Working on the Business’, Focus on These 3 Outcomes | GYC Podcast 340

    JAN 11

    When You’re ‘Working on the Business’, Focus on These 3 Outcomes | GYC Podcast 340

    Trying to grow your clinic but feeling stretched, stuck, or unsure where to focus next? In our first episode back for 2026, we break down the three areas that drive real clinic growth: your team, your cash flow, and how you fill your books. We unpack why growing your team should be your number one priority, how mentoring and co-consulting directly improve retention, confidence, and revenue, and why better clinicians create better business outcomes. We also dive into practical cash flow strategies, including scheduled fee updates and tightening payment systems, so your numbers actually support your growth. Finally, we cut through the noise on marketing and show you how to focus on specific, measurable actions that consistently fill your schedule. If you want a clinic that grows without chaos, burnout, or guesswork, this episode lays out what to focus on - and what actually moves the needle. Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/  In This Episode You'll Learn:  🌟 The top three focuses for clinic owners 🤖 How AI can help benchmark your fee schedule against industry standards 💬 The importance of nurturing relationships with past and potential team members 📅 Effective time management strategies for business development 👥 Innovative mentoring techniques like co-consulting to enhance team skills 💰 Key actions to boost cash flow and improve payment processes Visit us:  ► http://www.clinicmastery.com  ► https://www.instagram.com/clinicmastery/  ► http://facebook.com/clinicmastery If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on: iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

    56 min
  7. Reflecting on 2025: Surprises, Changes, and Lessons from the CM Team | GYC Podcast 339

    2025-12-28

    Reflecting on 2025: Surprises, Changes, and Lessons from the CM Team | GYC Podcast 339

    What actually worked in your clinic this year - and what didn’t move the needle at all? In our final episode of the Grow Your Clinic podcast for 2025, Ben, Hannah and Jack O’Brien sit down for a candid year-in-review inside the Clinic Mastery team. They unpack the changes that delivered unexpected wins, the ideas that sounded good but fell flat, and the biggest lessons that shaped how they lead and supported clinic owners. From evolving team roles and communication to intentional learning moments and early thinking around redefining core values, this episode offers an honest look behind the scenes. If you’re reflecting on your own year and want practical insights to carry forward into the infinite game of clinic ownership, this episode will help you decide what’s worth doubling down on, and what to leave behind. Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/  In This Episode You'll Learn:  📊 Insights on recruitment strategies and team dynamics 🌟 The impact of changing team leadership roles 🤔 What didn't work and lessons learned for the future 💡 Changes in fee structures and awards programs based on team feedback 🏢 The importance of in-person connections and events 📈 The shift towards organic marketing and brand building strategies Visit us:  ► http://www.clinicmastery.com  ► https://www.instagram.com/clinicmastery/  ► http://facebook.com/clinicmastery If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on: iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

    1h 1m
  8. Onboarding New Graduates: Success Strategies in Their First 100 Days | GYC Podcast 338

    2025-12-25

    Onboarding New Graduates: Success Strategies in Their First 100 Days | GYC Podcast 338

    Starting a new graduate and hoping they’ll “figure it out” as they go? In this episode of the Grow Your Clinic podcast, we break down how to onboard new grads in a way that builds confidence fast and sets them up for long-term success. We unpack why early familiarity matters, how purposeful shadowing and getting reps in early accelerates competence, and how clear expectations and clinic culture reduce overwhelm. We introduce the three-stream onboarding framework—personal, professional and practice—and share practical ways to use early involvement, feedback and flipped learning to create smoother transitions and stronger clinicians. If you want new graduates to feel confident, capable and connected from day one (not six months in), this episode gives you a clear, practical onboarding playbook. Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/  In This Episode You'll Learn:  🌟 The essentials of onboarding new graduates in your clinic 👩‍⚕️ How to help new grads build confidence and capability 📅 The significance of the first 100 days for new team members 📚 Effective strategies for shadowing and co-consulting 🎉 Celebrating milestones to boost morale and engagement 💬 The role of personal connection in team culture 📝 Tips for documenting training to streamline future onboarding 🤖 Leveraging AI for feedback and self-reflection Visit us:  ► http://www.clinicmastery.com  ► https://www.instagram.com/clinicmastery/  ► http://facebook.com/clinicmastery If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on: iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

    55 min
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About

Want to know how to Grow Your Clinic? In this podcast, the Clinic Mastery team share the stories and strategies of successful clinic owners so that you can confidently grow your clinic too. Check out clinicmastery.com to access the growth resources mentioned in the podcast.  

Information

  • Creator
    The Clinic Mastery Team
  • Years Active
    2018 - 2026
  • Episodes
    345
  • Rating
    Clean
  • Copyright
    © 2026 Grow Your Clinic
  • Show Website
    Grow Your Clinic

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