The Josh Bersin Company

Josh Bersin
  • 5.0 (6)
  • Management
  • Updated Weekly

Insights on Corporate Talent, Learning, AI, and HR Technology.

  1. 1d ago

    AI-Native Learning Unleashed: Rita Azevedo, Learning Leader at Sana

    Sana Learning is a revolutionary product in the $400 Billion L&D market. Today I sat down with Rita Azevedo, Director of Client Engagement at Sana, to talk about everything. What is AI-native learning, how does Sana Learning fit into Workday’s strategy, and how do companies like Polestar, Rolls Royce, Travelers, and others revolutionize L&D with Sana. And most of important of all, we get Rita’s perspective on the reinvention of L&D, which we call “Dynamic Enablement for Growth.” As you’ll hear, AI-native learning platforms like Sana can totally transform training teams, turning them into “business enablement” functions working directly in the business. We discuss how Polestar has done this in detail. Rita is an experienced L&D leader (having lead training at Klarna) and has worked at Sana since the company had only 30 employees, so she has a wealth of knowledge and experience in AI transformation in L&D. PS: We are customers of Sana (Galileo Learn is built on Sana, and our new Global HR Excellence Certification is built on Sana), so we can speak to its features in detail if you’re interested. Chapters 00:00 Introduction to the Podcast and Guest 01:44 The Revolution in Learning and Development 03:30 Sana’s Position in the Learning Market 05:53 Understanding Sana Learning’s Unique Features 07:08 The Future of Learning: Proactive vs. Reactive 09:11 Case Study: Polestar’s Learning Approach 12:47 User Experience and Integration in Learning 14:07 The Role of AI Tutors in Learning 16:07 Dynamic Skills Assessment in Learning 18:42 The Shift in L&D Responsibilities 21:35 Empowering Subject Matter Experts 24:25 Managing Content Creation and Quality 27:18 The Future of Learning and Change Management 31:02 Advice for Organizations Exploring Learning Solutions   Additional Information The AI Native Revolution in Corporate Learning (research) Our new Corporate Learning Maturity Model HR 2030: The New Role, Operating Model, and Tech Stack for HR Get Galileo: Experience Sana Yourself! Chapters (00:00:00) - Meet Rita Azevedo from sana(00:02:16) - SANAA's Take on Learning & Development(00:04:26) - Sauna Learning: Workday Learning Powered by Sauna(00:06:34) - Sana Learning's AI-based Learning Platform(00:10:12) - Sales Training: The Future of Learning at Sana(00:13:33) - L&D 2.8: User Experience(00:14:44) - L&D: The Tutor, the Editor and the Admin(00:17:04) - The L&D paradigm shift(00:19:22) - How Skills are Being Rated in the Future(00:22:30) - L&D: The Future of Content Management(00:27:56) - Learning vs. Agents: Can Microsoft Win with Both?(00:30:46) - How to move legacy courses to Scrum(00:31:50) - A New Way to Start with Workday's AI in 2020

    34 min

  2. 3d ago

    Is AI Becoming A Commodity? Or Is It Just A "Normal" Technology?

    As AI vendors hype “recursive self-improvement” and other scary features, we see more and more “mainstreaming” of AI technology in business. In other words, the AI does not solve problems by itself: we as HR and IT leaders need to clearly define our needs and then buy, build, and tune the technologies we buy. Some AI vendors (ie. Paradox, Radancy, Sana, Maki, others) are laser focused on very specific use-cases, and they are delivering solution-first offerings that really add value. The frontier vendors, however, are struggling to do this and much of their revenue still comes from “enabling others” to create solutions. And the new usage-based pricing is forcing this kind of pragmatic thinking. In this podcast I highlight this “commoditization” of core AI features and explain why your “problem identification” work is perhaps the biggest effort in the HR 2030 Agentic HR strategy. (Take our new HR 2030 course or sign up for our new Global HR Excellence Certification.) Additional Information Is AI A “Normal” Technology? The Rise of the Supermanager Our New Book Superpowered, Coming This Fall! New Course: Galileo Is Ready To Teach You What You Need to Know about HR 2030     Chapters (00:00:00) - A Lesson on AI in Software Engineering(00:09:44) - Bill Gates on the Need for People in AI

    16 min

  3. 5d ago

    AI Hype and Anxiety, And A Peek Under The Covers of HR 2030

    We’re now a week past Irresistible 2026 and I want to recap what has been happening in enterprise AI and explain the HR 2030 program. First I discuss how the entire AI industry is over-inflated and what that means to enterprise users. Next I explain why the $1.5 Trillion invested in AI is leading to high prices and more focused projects. And third I explain what our HR 2030 program is all about and how you can join us. Three big messages here: first AI is now a powerful, early-stage, but expensive technology – so taking an architectural, business-case approach is now needed. (No more “playing around” in corporate systems.) Second, the market is exploding with innovation, forcing you to stay educated on the architectural and vendor issues. Third, your ongoing skills and education are critical to your new HR operating model, tools, and process decisions. Culture and leadership are more important than ever. Additional Information HR 2030 Blueprint and Vision (register here for ongoing updates) The New Global HR Excellence Certification by The Josh Bersin Institute Get Galileo: The Everything Superagent for HR (coming soon to MS copilot)   Chapters (00:00:00) - The Future of AI and HR Technology(00:03:43) - The AI Technology Market: Overhyped?(00:10:50) - HR 2030: Your Own Education and Skills

    20 min

  4. Jun 15

    Are OpenAI and Anthropic Missing The Big Enterprise Opportunity?

    As we prepare for these juggernauts to go public, I’m reminded of Yahoo, Excite, and AOL who dominated the first four years of the internet. Despite their lead, Google stole the market away. Could the same thing happen again? The argument is not that these companies aren’t powerful, but rather that they’re so committed to their current path that they may miss the big opportunity in the future. If you look at HR 2030 and what we want to do with enterprise AI, the ability to generate code, graphics, and text may not be what we need. And our new research on Galileo business modeling is starting to pan this out. Now that AI prices are high, we all have to look for bigger use-cases for agents. In this podcast I explain what “Dynamic Enablement for Growth” really means and how LLMs only take us so far, with a new frontier yet to come. As always I welcome opinions and feedback on this thesis. Additional Information To Come…. Get Galileo and see business modeling in action. The New Global HR Excellence Certification – Join the Inaugural Cohort! HR 2030: Time to Reinvent HR Around Agents   Chapters (00:00:00) - AI Hype Has Some Limits(00:00:45) - In the Elevation of Large Language Models(00:03:57) - A Hackers Bought a Hacker's Card(00:05:25) - Beyond the Frontier: The Business Value of AI(00:09:52) - What HR 2030 Agents Need to Do(00:14:41) - What Does This Mean for AI in HR?

    17 min

  5. Jun 12

    Irresistible Wrapup, New Economics of AI, And Why AI is Like Traditional IT

    Here’s my brief recap of the amazing Irresistible 2026 (photos coming), and my discussion with clients about many things, including the new insane costs of AI. I just read a study that Ramp (credit card) did, discovering that the top AI users are spending $7500 per month per employee on AI. (Yikes!) That aside, the conference was spectacular and we all learned a lot. Stay tuned for a more detailed article on the Pacesetters and other major research we unveiled. In the meantime here’s my update on economics and AI maturity (companies are maturing and learning about this stuff quickly), as well as my heartfelt thanks to everyone who participated. Additional Information Announcements: The Josh Bersin Institute, HR 2030, And The Global HR Excellence Certification. HR 2030: Overview and Detailed Blueprint for clients and Galileo Users AI Prices Are Going Up, Up, Up – And What This Means For Enterprise AI Chapters (00:00:00) - Irresistible Conference 2017(00:00:55) - What I Learned at the Conference on AI & the Code(00:01:52) - The role of data in AI HR(00:03:44) - The Token Economics of AI(00:08:03) - Intro to Enterprise AI and HR(00:12:29) - The Future of AI HR(00:15:42) - Happy Summer Solstice!

    16 min

  6. Jun 8

    Irresistible Kickoff: Preparing You For HR 2030 with The Josh Bersin Institute

    Welcome to IRRESISTIBLE 2026 at USC in beautiful Los Angeles! Today we welcome 450 of our closest friends and introduce The Josh Bersin Institute Global HR Excellence Certification (GHRE). This is all focused on preparing you for HR 2030, which we also introduced today. Additional Information Josh Bersin Institute Launch Video HR 2030 Launch Video Details On Launch And New Galileo Capabilities       Chapters (00:00:00) - HRUC2026: The Future of AI Jobs(00:02:47) - Josh Burson Institute Launches Global HR Excellence Program

    6 min

  7. Jun 6

    Why Does HR Exist? AI Redefines Everything, And Here's Why.

    As we prepare to launch the HR 2030 Initiative next week, I pose an important question. What IS the real role of Human Resources in a world of AI, automation, and business acceleration? As you’ll hear, we believe HR is no longer the policy police, recruiting, training, or pay department. In a world of Agents, a new role has emerged: Dynamic Enablement for Growth. Today I discuss the historic role HR has played over the years, why many people distrust or misunderstand HR, and how HR emerges with an even more important role in the future. And in a world where CEOs believe automation will eliminate many of their workers, HR’s job is not to fight the trend, but rather accelerate it. And the result will be business growth, new career opportunities, and plenty of new jobs. This coming week at Irresistible 2026 we launch HR 2030 and also The Josh Bersin Institute, a new education and credentialing business to prepare every HR professional, HR leader, consultant, and HR vendor to learn and thrive in this new world. All the details are coming this week. I welcome your comments on this topic and I look forward to seeing our 450+ attendees at Irresistible on Monday at USC in Los Angeles. Additional Information HR 2030: Program Details (video) HR 2030: Explained Why AI Is A Massive Job-Creation Technology, Despite What You Think The HR-Ification Of The Democratic Party (The Atlantic) Chapters (00:00:00) - Why Does the HR Department Even Exist?(00:05:51) - HR Dynamics: Dynamic Enablement for Growth(00:09:09) - The Future of HR Is Complicated(00:16:15) - The skills needed in AI-related jobs(00:17:38) - A Taste of Irresistible Conference

    18 min

  8. Jun 3

    Addressing High Cost of AI, Frontier Fine Tuning, Edge Computing, Microsoft and NVIDIA

    This week was pretty exciting: Microsoft unveiled its Frontier Fine Tuning along with a new hardware stack and developer tools, while NVIDIA launched its foray into PC powered AI. Two big themes here: first is reducing computing cost as data centers start driving up all our AI cost, and second to make AI ever more personal for you and your company. You’ll also see that we’ve optimized Galileo into the Microsoft Copilot and you can get early access below, with GA coming later this summer. Even if you’re not an AI or PC geek this information is important because the way you focus your attention on AI has to change. We launch HR 2030 and the Josh Bersin Institute next week, stay tuned! Additional Information AI Prices Are Going Up, Up, Up – And What This Means For Enterprise AI Satya Nadella Keynote at Build (go to 1:45 for Frontier Fine Tuning announcement) Jensen Huang DTC Keynote in Taiwan More on Microsoft Frontier Fine Tuning for Copilot     Chapters (00:00:00) - AI Token Maxing and the High Cost of AI(00:05:03) - Microsoft's Edge computing and fine-tuning the(00:09:11) - How Nvidia Went From Graphics to AI

    17 min
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5
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About

Insights on Corporate Talent, Learning, AI, and HR Technology.

Information

  • Creator
    Josh Bersin
  • Years Active
    2020 - 2026
  • Episodes
    373
  • Rating
    Clean
  • Copyright
    © 2024 JOSH BERSIN
  • Show Website
    The Josh Bersin Company

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