Within the Trenches

Code 7 Podcast Network

A podcast based on the experience of being a 9-1-1 dispatcher.

  1. Within the Trenches Ep 659

    Jun 16

    Within the Trenches Ep 659

    Episode 659 features Donna, a 911 professional out of Texas. In this episode, we have a candid conversation on suicide in 911 dispatch. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – The unseen trauma and emotional burdens shouldered by dispatchers Why dispatcher suicides remain under-recognized and rarely discussed What "struggle" actually looks like in the life of a dispatcher The barriers and stigma around seeking help in this field Practical tools, peer support, and what really works to cope and heal If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    1h 13m
  2. Within the Trenches Ep 658

    Jun 10

    Within the Trenches Ep 658

    Episode 658 is a solo episode where I discuss the top three things that I had to explain to friends, family, and callers about 911. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – The truth about tracing 911 calls and caller location technology Why dispatchers ask so many questions during emergencies The realities of putting callers on hold and response times The misconception that dispatchers "just sit and answer phones" Staffing shortages, burnout, and what really goes on behind the scenes If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    47 min
  3. Within the Trenches Ep 657

    Jun 5

    Within the Trenches Ep 657

    Episode 657 features Cheyenne, a 911 professional out of Kansas. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Transitioning from firefighter to dispatcher and early career hurdles The evolution of public safety technology and dispatch procedures Navigating gender barriers and proving oneself in a male-dominated field Memorable and unusual 911 calls, including tips for effective communication Launching a book series based on true stories from the front lines If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    45 min
  4. Within the Trenches Ep 656

    May 27

    Within the Trenches Ep 656

    Episode 656 features an Open Mic LIVE solo episode. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Highlights and behind-the-scenes from the recent Michigan Public Safety Telecommunications Conference The origin and growth of the Within the Trenches podcast and the #IAM911 Movement Using games and creative engagement in conference vendor halls The significance of peer support, mental health, and communication in the dispatch community The ongoing fight for recognition, reclassification, and positive culture change in 911 centers If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    1h 27m
  5. Within the Trenches Ep 655

    May 24

    Within the Trenches Ep 655

    Episode 655 features Mel, a 911 professional out of a regional agency in Missouri. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – The significance and traditions of National Public Safety Telecommunicator Week Memorable moments and challenges in dispatcher training and early career experiences Handling emotionally impactful calls and the importance of support and mental health Evolution of 911 technology over the past 23 years and its real-world impacts Insights on work-life balance, boundaries, and advice for new and seasoned dispatchers If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    1h 1m
  6. Within the Trenches Ep 654

    May 12

    Within the Trenches Ep 654

    Episode 654 features a candid discussion on the question, "have you ever gotten so used to the chaos that silence feels uncomfortable?" with my guest, Keely. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – The struggle to find comfort in silence after years of constant noise How triggers and overstimulation from dispatch can follow you into daily life The importance of finding new coping mechanisms and routines post-dispatch Managing feelings of isolation, anxiety, and secondary trauma The ongoing need for conversation, support, and mental health awareness in public safety If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    1h 19m
  7. Within the Trenches Ep 653

    May 6

    Within the Trenches Ep 653

    Episode 653 features Nadine, a 911 professional with Seabrook PD, in Texas. Episode topics – How Nadine accidentally started her public safety career after moving from New York to Texas Surprises and challenges faced on the first days as a dispatcher The realities of dispatcher training, including tough early calls and adapting to new environments The impact of critical incidents, coping with tough calls, and the value of taking time to process trauma Why mentorship and sharing experiences matter in building strong dispatcher teams If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    57 min
  8. Within the Trenches Ep 652

    Apr 29

    Within the Trenches Ep 652

    Episode 652 features a Series Finale of the Most Important Seconds broadcast. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Recap of the season and connection to Allegheny General Hospital in Pittsburgh The challenges and realities of technology outages in emergency departments and dispatch Bridging the gap: importance of analog skills and cross-generational teamwork Candid discussions about mental health and self-care for first responders and medical staff Reflections on integrated safety networks and the future of emergency communication systems If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

    1h 5m
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Trailer

4
out of 5
8 Ratings

About

A podcast based on the experience of being a 9-1-1 dispatcher.

Information

  • Creator
    Code 7 Podcast Network
  • Years Active
    2013 - 2026
  • Episodes
    660
  • Rating
    Explicit
  • Copyright
    © 2026 Within the Trenches Media
  • Show Website
    Within the Trenches

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