52 episodes

A podcast where top designers, strategists, thought leaders and business people discuss what’s coming next.
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Think Retail Shikatani Lacroix Design

    • Arts
    • 5.0 • 3 Ratings

A podcast where top designers, strategists, thought leaders and business people discuss what’s coming next.
See acast.com/privacy for privacy and opt-out information.

    The Future of Distributing Regulated Products is Already Here

    The Future of Distributing Regulated Products is Already Here

    In a world where distribution channels are becoming more and more tailored to specific locations, consumers and products, technology is enabling innovation that would have been impossible only a few years ago. Today we’re speaking to Corey Yantha, CEO of Dispension Inc. about a very unique way to sell a specific kind of product and the potential application to a wide range of scenarios.
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    • 23 min
    Lessons in How to Modernize Your Legacy Brand

    Lessons in How to Modernize Your Legacy Brand

    Here is a little trivia for you: what is the oldest and longest-surviving company in North America? Think the fur trade, striped, colourful blankets, and a coat of arms that features one fox, two elk and four beavers. Give up? It’s Hudson’s Bay, of course!
    Founded in 1670 with their first department store opening in 1881, The Bay now operates close to 100 locations across Canada along with a huge online store that ships across the country. From fashion apparel to home goods, whatever you want – The Bay probably has. But how can such an iconic brand stay relevant as local shops and direct to consumer brands eat away at market share?
    In this episode of Think Retail, we speak with Ryan Booth, Director of Design at Hudson’s Bay about the very exciting (and daunting) challenge he has taken on.

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    • 20 min
    Trends in Online Social Engagement

    Trends in Online Social Engagement

    At SLD, part of what we do is trends analysis. And since clients are always asking for our perspective on various emerging innovations and ideas, we thought we would make this part of what we share with you on the podcast. Today I’m joined by podcast producer and Digital Marketing Strategist, Sebastian Maynard - you may recognize his voice. And we’re focusing today on emerging trends in the realm of social engagement online. 
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    • 18 min
    How to Make Retail Jobs Fun Again

    How to Make Retail Jobs Fun Again

    People are what make your company culture. Who are your people? This is the question I’m exploring today with retail HR specialist, Suzanne Sears. From emerging job descriptions and COVID shortages, to service excellence at the frontlines, in this episode we talk about how retail brands can become more future-focused by finding the right people for the right position.
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    • 24 min
    Training Your Staff To Become Better Leaders

    Training Your Staff To Become Better Leaders

    It has been quite telling over the years working with retail brands, whenever you bring up the subject of employee engagement, it’s usually not a top priority. Everybody is so focused on e-commerce and social media that employees are often treated as an afterthought. And while digital is, of course, critical for any brand in bricks and mortar retail, people are the power behind real success. So why aren’t retail leaders more focused on leadership? 
    April Sabral has had a long career in retail leadership with companies such as Banana Republic, Starbucks, and Apple. She’s the brains behind retailu, an online learning platform designed especially for retail leaders. In this episode, we talk about retail leadership and her new book, The Positive Effect. 

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    • 29 min
    Bringing Optimism to Your Marketing and Communications

    Bringing Optimism to Your Marketing and Communications

    A big buzzword for 2021 is optimism. Politicians, marketers, and even celebrities are cheering the world on as vaccination efforts roll out. And while the end of the pandemic may still be further away than we’d like, at least an end is in view. How does this relate to the retail experience? As we all know, shopping hasn’t exactly been a fun experience lately. It’s felt more like a military operation at times. That being said, wherever brands can bring a little bit of joy into their messaging and store experience, it will be most welcome. 
     
    In this episode, we speak to Paul Goldsmith, who has years of experience managing retail brands, not just in Canada, but internationally. Most recently, he was leading design services for Walmart Canada, and that encompassed a broad portfolio, from private label, to in-store, to next-generation store design. In Canada, he also worked for Shoppers Drug Mart and Loblaws in product and marketing leadership roles. He describes himself as an optimistic person. And today we’re going to discuss why the world needs a good dose of happy thoughts, now more than ever. 

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    • 35 min

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