Wrench Turners Podcast Mr Joshua Taylor

"I rather have my hands on the machine than having someone explain the machine to me"



This week on Wrench Turners Podcast

Young Mechanic at Germain Motor Company

Michael Townsend



With a passion for taking things apart and understanding how they work, which naturally led him into this profession, Michael shares his transition from a previous job to a more fulfilling career as a mechanic. Emphasizing the importance of practical, hands-on experience and learning from mistakes in the field, the episode highlights the crucial role of community and mentorship within the trade. This episode offers advice to shop newcomers on the importance of humility and continual learning.



Let’s get into it.



J.

—-

I’m Joshua Taylor, hit my DMs if you're a Mechanic who wants to lead.



You can find Wrench Turners Merch here:

https://lnkd.in/g9tR8ZcF



Get into Riverside.fm for FREE (my recording software)

https://lnkd.in/g6c9wKk2



Wrench Turners Website/Newsletter

https://www.wrenchturners.online



Are you a Mechanic that wants to lead, or would like to level up from Foreman to Service Manager?

Click here: https://calendly.com/wrenchturners/discovery

"The grass may look greener, but it could also be spray-painted green"



This week on Wrench Turners Podcast

Mechanic Derek Scherer



Key Takeaways:

1️⃣ A supportive team can change your life

2️⃣ Knowing your non-negotiables will reframe your job hunt

3️⃣ Quality vs Quickly



Let’s get into it.



J.

—

I’m Joshua Taylor and at Wrench Turners, we're developing Technicians into High-Value Leaders. Click my name + follow + 🔔 to get daily automotive service content.



You can find Wrench Turners Merch here:

https://lnkd.in/g9tR8ZcF



Website: www.wrenchturners.online



Get into Riverside.fm for FREE (my recording software)

https://lnkd.in/g6c9wKk2



Chapters

00:00 Introduction to Riverside and its Features

02:03 Derek's Journey into the Automotive Industry

18:57 The Importance of a Positive Team in the Workplace

25:49 The Challenges of Managing a Shop and Finding the Right Fit

31:59 Navigating the Complexity of Working on Different Car Brands

42:49 Knowing Your Non-Negotiables and Boundaries in the Workplace

44:25 The Enjoyment of Tearing into Engines and Doing Alignments

49:56 The Importance of Patience and Taking Things Day by Day

53:24 Doing the Job Properly vs. Doing it Quickly

54:58 Collaborating for a Better Future



Summary

In this episode of the Wrench Turners podcast, host Joshua Taylor interviews guest Derek Sharer about his journey into the automotive industry. Derek shares how his father's involvement in the automotive field sparked his interest, and how he started working on cars at a young age. He initially pursued a career in the restaurant industry but stumbled into the automotive industry by accident. Derek talks about his experience working at different dealerships and the importance of finding a positive and supportive team environment. He emphasizes the need for technicians to take accountability and make positive changes in their own work environment. In this conversation, Joshua and Derek discuss various aspects of being an automotive technician. They touch on topics such as technician pay, the complexity of working on different car brands, their favorite and least favorite tasks, and the importance of patience and doing the job properly. Derek shares his experience and advice for technicians to be happier, wealthier, and more productive.

"If you don't set your own goals, somebody else will."



This week on Wrench Turners Podcast

Technician and Content Creator

Rob Buttrick aka "TheVWMechanic



Rob shares his early memories of his grandfather working on cars, his first job at a taxi firm, and the challenges he faced in his early years. We discussed his transition to working as a Volkswagen specialist, climbing the ranks, becoming a master technician, and his content creation journey.



Let’s get into it.



J.

—-

I’m Joshua Taylor and at Wrench Turners, we're developing Technicians into High-Value Leaders. Click my name + follow + 🔔 to get daily automotive service content.



You can find Wrench Turners Merch here:

https://lnkd.in/g9tR8ZcF



Get into Riverside.fm for FREE (my recording software)

https://lnkd.in/g6c9wKk2



Wrench Turners Website/Newsletter

www.wrenchturners.online



Chapters

00:00 Introduction

00:56 Early Interest in Cars

06:29 Getting Into the Trade

09:05 First Job at a Taxi Firm

09:44 Challenges in the First Year

15:20 Moving to a Volkswagen Specialist

20:51 Starting Content Creation

27:42 Challenges of Being a Mechanic

29:54 Advice for Mechanics

31:50 Upcoming Content

35:21 Conclusion

Fireman? ...No, Foreman.



"It was kind of an accident if I'm being honest." -Clinton



This week on Wrench Turners Podcast

Mechanic, Foreman, and Leader

Sonic Automotive Group

Clinton Cruz



Key Takeaways:

1️⃣ Unexpected events can lead to discovering a passion

2️⃣ Technicians need to take ownership of their training

3️⃣ Managing different personalities within the shop is challenging



J.

—-

I’m Joshua Taylor and at Wrench Turners, we're developing Technicians into High-Value Leaders. Click my name + follow + 🔔 to get daily automotive service content.



You can find Wrench Turners Merch here:

https://lnkd.in/g9tR8ZcF



Get into Riverside.fm, Freemium Edition (my recording software)

https://lnkd.in/g6c9wKk2



Wrench Turners Website

https://wrenchturners.online



Episode Summary

Clinton Cruz shares his journey into the automotive trade, starting with a car repair accident that led him to discover his passion for fixing cars. He worked at a gas station repair facility before moving to a Dodge dealership and eventually transitioning to a Toyota dealership. Clinton emphasizes the importance of following instructions and learning from mentors in order to become a good leader. He also discusses his love for working on Supras and reflects on the changes in the automotive industry over the years. In this conversation, Clinton Cruz and Joshua Taylor discuss the challenges of being a leader in a shop and the importance of communication and training in the automotive industry. Clinton emphasizes the need for technicians to take ownership of their training and to surround themselves with good people who can inspire and mentor them. They also discuss the importance of separating personal and professional feedback and the value of building relationships with other technicians. The conversation ends with Joshua sharing his plans for future podcast episodes.



Chapters

00:00 Introduction and Background

00:29 Getting Into the Trade

05:15 Transition to a Dodge Dealer

07:36 Transition to a Toyota Dealer

11:35 Working at Toyota

24:10 The New Supra

24:36 Discussion on the high price of sports cars

27:12 Clinton's progression in the automotive industry

28:21 Challenges of being a leader in the shop

32:05 The importance of separating personal and professional

36:59 Clinton's advice for technicians

49:01 The value of surrounding yourself with good people

50:05 Closing remarks and upcoming episodes



Keywords

automotive trade, car repair, gas station, Dodge dealership, Toyota dealership, following instructions, mentors, leadership, Supra, automotive industry, automotive industry, leadership, communication, training, personal development, relationships

"Be true to you and let them talk." - Wendy



This week on Wrench Turners Podcast

BDC Specialist and Trainer

Serial Student in Automotive and people

Podcast Host of The Human Side of AI

BDC Angels LLC owner, 😇🚐☎️ Wendy Reeves



Wendy Reeves shares her journey in the automotive industry, starting as a title clerk and eventually running a successful BDC business that just hired 40 new agents to support the business growth.



Key Takeaways:

1️⃣ Building a supportive community is crucial for personal and professional growth.



2️⃣ Accountability and work ethic are important qualities for both sales and service professionals.



3️⃣ Open communication and feedback within the dealership are essential for improvement.



You can find Wendy on Linkedin:

https://www.linkedin.com/in/wendy-reeves/



Or check her BDC Angels Website directly

https://bdcangels.com/



Let’s get into it.



J.

—-

I’m Joshua Taylor and at Wrench Turners, we're developing Technicians into High-Value Leaders. Click my name + follow + 🔔 to get daily automotive service content.



You can find Wrench Turners Merch here:

https://lnkd.in/g9tR8ZcF



Get into Riverside.fm for FREE (my recording software)

https://lnkd.in/g6c9wKk2



Summary

In this episode of the Wrench Turners podcast, Joshua Taylor interviews Wendy Reeves, the founder of BDC Angels, a company focused on improving communication between guests and dealerships. Wendy shares her journey in the automotive industry, starting as a title clerk and eventually running a successful business. She discusses the importance of building a supportive community and the impact of COVID-19 on personal interactions. Wendy also highlights the growth of the SDL (Service Drive Live) community and the positive changes in the automotive industry. The conversation with BDC Wendy focused on the challenges and differences between building BDCs in the past and present. One of the biggest challenges today is the gap between sales and BDC, as well as the presence of too many hands in the BDC. Communication between departments, such as sales, BDC, and service, is crucial for success. The conversation also touched on the importance of accountability, work ethic, and effective communication in both sales and service. BDC Wendy advised mechanics to be true to themselves and not compromise their values, while also emphasizing the need for open communication and feedback within the dealership.



Chapters

00:00 Introduction and Mama Shark

03:00 The Power of Community

04:55 Early Automotive Career

08:51 First Year as a Title Clerk

13:14 Transition to BDC Angels

20:01 Challenges of Building a Service BDC

20:55 Evolution of BDCs and Challenges

22:07 Communication Gap between Sales and BDC

22:52 Too Many Hands in the BDC

23:23 Broken Culture in BDCs

24:03 The Importance of Communication

25:23 The Role of Technicians in the BDC

26:19 Different Sales Approaches in BDC

27:16 The Importance of Empathy in BDC

27:39 Selling Appointments, Not Cars

28:23 The Impact of Communication on Customer Experience

29:19 The Need for Improved Communication

30:22 The Role of High-Value Leaders in Improving Communication

31:12 The Challenges of Communication in the Automotive Industry

32:16 The Importance of Accountability and Communication in the Shop

34:07 The Impact of Communication on Work Ethic

35:29 The Power of Conversation and Communication

36:36 The Importance of Sharing Information and Feedback

37:46 The Consequences of Dirty Data and Poor Communication

39:06 The Importance of Accountability and Coaching

41:21 Being True to Yourself and Letting Others Talk

44:18 Taking Care of Yourself and Minding Your Own Business

"I'm not a desk person. There's no way I could sit at a desk and sit there all day and do nothing." - Madison



This week on Wrench Turners Podcast

RSE Mechanic

Madison Wheeler



Key Takeaways:

1️⃣ Stable routines lead to success.

2️⃣ Old vs New; not the same diagnostic steps.

3️⃣ Having faith in yourself can change outcomes.



Let’s get into it.



J.

—-

I’m Joshua Taylor and at Wrench Turners, we're developing Technicians into High-Value Leaders. Click my name + follow + 🔔 to get daily automotive service content.



You can find Wrench Turners Merch here:

https://lnkd.in/g9tR8ZcF



Get into Riverside.fm for FREE (my recording software)

https://lnkd.in/g6c9wKk2



Summary

In this conversation, Joshua Taylor interviews Madison Wheeler, a female mechanic, about her journey into the automotive industry. Madison shares how her interest in trucks and a desire for a more stable routine led her to pursue a career as a mechanic. She started in heavy-duty vehicles and then transitioned to working at a Toyota dealership before moving to a Nissan dealership. Madison discusses the differences between working on Toyota and Nissan vehicles, highlighting the engineering and manufacturing variances. She also mentions the challenges of diagnosing and repairing custom and classic cars at an independent shop. In this conversation, Madison discusses the challenges of transitioning from working on old cars to new cars within the same day. She also shares her experiences working at a Toyota dealership, Nissan dealership, and an independent shop. Madison highlights the importance of leadership and how it can impact a mechanic's happiness and productivity. She advises mechanics to have faith in themselves, work smarter not harder, and appreciate the support and guidance of their leaders.



00:00 Introduction and Technical Difficulties

01:32 Getting Into the Automotive Industry

06:03 First Year as a Mechanic

08:43 Transition to Nissan and Meeting Richard Mueller

11:19 Difference Between Toyota and Nissan

12:40 Different Car Brands and Models

13:16 Simplicity in Manufacturing

14:08 Working on German Cars

14:53 Challenging Repairs and Diagnostics

16:28 Switching Between Old and New Cars

17:04 Advancements in Diagnostic Tools

18:01 Working on Different Car Models

19:00 Importance of Leadership in the Workplace

20:00 Advice for Mechanics

21:42 Appreciating Good Leadership

24:55 Overcoming Challenges as a Female Mechanic

31:03 Importance of Appreciation and Respect