In this episode, we speak with Leroy Roberts about preventing supply chain failures through accountability, leadership under pressure, and the role of AI, clarity, and collaboration in resilient decision-making. Download the episode transcript ===== This week, we talked with Leroy Roberts about leadership under pressure, supply chain disruption, and preventing failure through clear accountability. We discussed psychological safety, the balance between firm control and burnout, the value of AI in risk management, and why future supply chains depend on collaboration, partnership, and better decision-making. ===== Guest 1: : Leroy Roberts, British Army veteran, Non-Executive Director, and Executive Adviser, Team-Worth Solutions Leroy Roberts is a British Army veteran, Non-Executive Director, and Executive Adviser specialising in culture and conduct risk in high-pressure, regulated environments. He works with executive risk owners, including CEOs, CROs, COOs, CPOs, and CHROs, to strengthen decision-making, accountability, and truth-telling under pressure. Leroy helps organisations reduce culture and conduct risk signals within 90 days through practical, diagnostic-led interventions that restore operational grip and produce measurable, auditable improvement. Drawing on leadership experience from the British Army and the Jamaica Constabulary Force, alongside board-level governance experience, he brings a grounded perspective on how leadership behaviour under pressure either amplifies or contains organisational risk. He is the author of The Risk Owner’s Reset and a contributing author to the international best-selling series Stand on the Shoulders of Giants. Host 1: Richard Howells, SAP Richard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability. ===== Show Links: Link to the book: amazon.com/dp/B0GMS2G361 The Culture and conduct scorecard: https://pro.speakerhub.com/speaker-feedback/?qr=e9a16245-4ab1-4c63-81e7-ce225d9e5372 Supply Chain Management: SAP Supply Chain Management SAP Insights: Supply Chain Follow Us on Social Media : Richard Howells: LinkedIn, SAP Digital Supply Chain: LinkedIn Please give us a like, share, and subscribe to stay up-to-date on future episodes! ===== Chapters: 00:00:00: Intro 00:01:00: Guest’s Introductions 00:01:59: Staying in control during disruption without micromanaging 00:04:07: Accountability gaps and early warning signs 00:07:40: Building a safe environment for constructive challenge 00:11:08: Using AI for risk management with human judgment 00:13:26: Accountability without burnout in volatile conditions 00:19:20: Leadership under pressure during COVID logistics 00:22:56: ''The Risk Owners Reset'' book 00:25:55: What is the Future of Supply Chain? 00:27:12: Outro