The Quality Hub

Core Business Solutions
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The Quality Hub podcast is where we chat with ISO experts about “all things Quality.” Our goal is to share the knowledge we’ve gained by working with Quality Management Systems, ISO standards, and other business best practices with our podcast listeners. We want you to be encouraged by our education and experiences.

  1. vor 6 Tagen

    Episode 21 - S4 - Cybersecurity for Beginners-Where Small Businesses Should Start - Part 2

    In Part 2 of Cybersecurity for Beginners, The Quality Hub host Xavier Francis continues the conversation with Brian Reich, Director of Technology at Core Business Solutions, about practical cybersecurity steps small businesses can take to protect themselves from ransomware and other disruptive attacks. Brian explains why ransomware can be a serious threat for organizations of any size and emphasizes that survival often depends on preparation before an incident happens. The discussion covers the importance of tested off-site backups, and much more. This episode reinforces that small businesses do not need to be cybersecurity experts to reduce risk; they just need to consistently apply the basics, use tools they may already have and consider support from a trusted managed service provider when needed.   Helpful Resources: Cyber Attacks Explained: https://www.thecoresolution.com/cyber-attacks-explained Cybersecurity Checklist: https://www.thecoresolution.com/cybersecurity-checklist Cyber Hygiene: https://www.thecoresolution.com/cybersecurity-checklist Cybersecurity Explained: https://www.thecoresolution.com/cybersecurity-explained Contact us at 866.354.0300 or email us at info@thecoresolution.com Articles: https://www.thecoresolution.com/free-learning-resources

    15 Min.

  2. 17. Juni

    Episode 21 - S4 - Cybersecurity for Beginners - Where Small Businesses Should Start - Part 1

    In this episode of The Quality Hub, host Xavier Francis is joined by Brian Reich, Director of Technology at Core Business Solutions, for part one of a practical conversation on cybersecurity for small businesses. Brian breaks down where small businesses should start, focusing on the most common and realistic threats: phishing, business email compromise, and more. Rather than overwhelming listeners with complex tools or enterprise-level solutions, the discussion highlights simple, high-impact steps any small business can take, including verifying financial requests by phone, treating email like a financial instrument, and more. This beginner-friendly episode offers clear, practical guidance for business owners who want to protect their money, accounts, and operations without overcomplicating cybersecurity.   Helpful Resources: Cyber Attacks Explained: https://www.thecoresolution.com/cyber-attacks-explained Cybersecurity Checklist: https://www.thecoresolution.com/cybersecurity-checklist Cyber Hygiene: https://www.thecoresolution.com/cybersecurity-checklist Cybersecurity Explained: https://www.thecoresolution.com/cybersecurity-explained Contact us at 866.354.0300 or email us at info@thecoresolution.com Articles: https://www.thecoresolution.com/free-learning-resources

    20 Min.

  3. 10. Juni

    Episode 20 - S4 - Does ISO 9001 Apply to You

    In this episode of The Quality Hub, Chatting with ISO Experts, host Xavier Francis sits down with Suzanne Strausser, VP of Consulting and Development at Core Business Solutions, to answer a common question: “Does ISO 9001 apply to me?” Together, they break down why ISO 9001 is not just for large manufacturers, but can benefit organizations of any size or industry, from small businesses and service providers to nonprofits, schools, healthcare organizations, and government agencies. The conversation explores how ISO 9001 can help create consistency, improve processes, reduce errors, support growth, and provide structure without overcomplicating operations. They also discuss the difference between using ISO 9001 as an internal improvement framework versus pursuing certification, emphasizing that the real value comes from building a quality management system that fits the organization’s needs.   Helpful Resources: How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at info@thecoresolution.com A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

    15 Min.

  4. 3. Juni

    Episode 19 - S4 -World Environmental Day! - ISO 14001 – How Going Green can be a Competitive Advantage

    In this World Environment Day episode of The Quality Hub, host Xavier Francis is joined by ISO consultant Norm Verbeck to discuss how ISO 14001 can help organizations turn environmental responsibility into a competitive advantage. They explore how a certified environmental management system supports waste reduction, energy efficiency improved market positioning and more. The conversation also highlights why customers, investors, and procurement teams increasingly value sustainability, and how companies can use ISO 14001 not just as a certification, but as a long-term business improvement tool that strengthens credibility, reduces risk, and supports continual improvement. Helpful Resources: ISO 14001:  https://www.thecoresolution.com/iso-14001 For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at info@thecoresolution.com ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1 Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

    17 Min.

  5. 27. Mai

    Episode 18 - S4 - What is AS9100 Steps to Certification

    In this episode of The Quality Hub: Chatting with ISO Experts, host Xavier Francis welcomes Bruce Newman, consultant at CORE, to break down AS9100 certification and why it matters for aerospace-related organizations. Bruce explains how AS9100 builds on ISO 9001 with stricter requirements for safety, traceability, risk management, supplier, leadership involvement and more. The conversation also covers which businesses typically need AS9100, AS9110, or AS9120 certification, common certification challenges, and what companies can expect during the certification process. Whether you manufacture, repair, distribute, or supply products for the aerospace industry, this episode offers a practical overview of what it takes to get certified and why the investment can open doors to high-value opportunities.   Helpful Resources:   AS9100:  https://www.thecoresolution.com/as9100 AS9120:  https://www.thecoresolution.com/as9120-certification-consulting AS9100 Biggest Challenges:  https://www.thecoresolution.com/as9100-biggest-challenges-for-certification AS9100 Biggest Risks:  https://www.thecoresolution.com/as9100-biggest-risks AS9100 Requirements:  https://www.thecoresolution.com/as91002016-requirements Contact us at 866.354.0300 or email us at info@thecoresolution.com   Articles: https://www.thecoresolution.com/free-learning-resources

    22 Min.

  6. 20. Mai

    Episode 17 - S4 - ISO 9001 Certification Requirements

    In this episode of The Quality Hub: Chatting with ISO Experts, host Xavier Francis is joined by CORE consultant Kate Behr to break down the core requirements of ISO 9001 certification and what organizations need to understand when building or maintaining a quality management system. Kate explains the seven actionable clauses of the standard—and shows how each one helps businesses create a stronger foundation, align leadership with quality goals, support employees, measure performance, and drive continual improvement. The conversation emphasizes that ISO 9001 is not just about passing an audit, but about creating a practical system that helps organizations operate more consistently, improve over time, and deliver greater value to customers every day.   Helpful Resources: How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at info@thecoresolution.com A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

    17 Min.

  7. 13. Mai

    Episode 16 - S4 - ISO 14001 - 2026 Update

    In this episode of The Quality Hub: Chatting with ISO Experts, host Xavier Francis sits down with CORE consultant Norm Verbeck to discuss the ISO 14001:2026 update and what currently certified organizations should expect. They break down the most important changes, including stronger emphasis on environmental context, climate-related risks, biodiversity, resource constraints, and more. Norm explains that the update is not a complete overhaul, but rather an evolution that requires organizations to show clearer awareness, better decision-making, and stronger alignment between environmental management and business strategy as they prepare for the typical three-year transition period.   Helpful Resources: ISO 14001:  https://www.thecoresolution.com/iso-14001 For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at info@thecoresolution.com ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1 Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

    20 Min.

  8. 6. Mai

    Episode 15 - S4 - Document Control in ISO 9001

    In this episode of The Quality Hub: Chatting with ISO Experts, Xavier Francis sits down with Core consultant Matthew Pilley to break down document control in ISO 9001 and why it plays such a critical role in an effective quality management system. Together, they explore the key requirements for controlling documents and documented information, common mistakes organizations make when implementing document control, how to ensure employees always use the most current revisions, and the difference between controlled documents and controlled records. The conversation also highlights how modern document management systems can streamline compliance, improve efficiency, and reduce risk, while offering practical advice for companies preparing for their first ISO 9001 certification audit.   Helpful Resources: How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at info@thecoresolution.com A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

    24 Min.
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The Quality Hub podcast is where we chat with ISO experts about “all things Quality.” Our goal is to share the knowledge we’ve gained by working with Quality Management Systems, ISO standards, and other business best practices with our podcast listeners. We want you to be encouraged by our education and experiences.

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    Core Business Solutions
  • Jahre aktiv
    2023 - 2026
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