Healthcare Reframed

Judson Howe

Health and the delivery of healthcare are topics of importance around the globe. There is little debate that much of the world, and much of the United States, feels that their healthcare system needs to improve and perhaps even to change dramatically. The US healthcare system is our focus, and it has the dubious distinction of generating worse outcomes at greater cost than any peer nation. Why is that? What can we do about it? Why have we all been talking about this for what seems like forever and not made things better yet? If you share our passion for digging into these topics, gathering ideas and insights into how to change the system, and maybe want to stretch your world view a bit, you have come to the right place. Our Team Judson Howe Host, series creator Micah Buller Creative Director Lindsay Hunt Co-producer Todd Carpenter Co-producer

  1. Medical Mistrust: The Social Determinant of Health We Ignore

    25/11/2025 · VIDEO

    Medical Mistrust: The Social Determinant of Health We Ignore

    What if the biggest driver of poor health isn't just housing, food, or income – but mistrust? In this episode, host Judson Howe sits down with Dr. Katherine Gergen Barnett (KGB) – family physician, health policy leader, and community-based researcher at Boston Medical Center – to unpack medical mistrust as a social determinant of health and what it really takes to rebuild trust in the exam room and beyond. Drawing on two decades in primary care, Dr. Gergen Barnett shares how: • Mistrust quietly shapes who shows up, what they share, and whether they follow medical advice – even when they have insurance. • Primary care and family medicine can act as the "engine" for equity, better outcomes, and lower mortality. • Staying curious ("What matters to you?") changes the dynamic from fixing problems to honoring people's lives. • Community voice, patient advocates, and community-based participatory research can transform clinical trials and policy from the ground up. • Transparent quality data and paying for trust (not just RVUs) could radically reorient our system. Along the way, KGB reflects on her journey from Yale to family medicine, why elite institutions still lack FM residencies, and how financial incentives and policy decisions are either eroding or rebuilding trust every day. If you care about trust, equity, and the future of primary care, this conversation will challenge how you think about "good medicine" – and who gets to define it.   Thank you to www.everydayboston.org for providing footage of Dr. Barnette used in our trailer.

    58 min
  2. Reimagining Primary Care: How Family Medicine Can Fix U.S. Healthcare

    11/11/2025 · VIDEO

    Reimagining Primary Care: How Family Medicine Can Fix U.S. Healthcare

    Why would two elite physicians walk away from millions to fix healthcare's broken heart? In this compelling episode, Judson Howe sits down with Dr. Asaf Bitton and Dr. Bruce Finke of Ariadne Labs – two visionary leaders who chose purpose over profit – to challenge everything we think we know about American healthcare. Drawing on decades of experience at Harvard, the Indian Health Service, and the frontlines of innovation, Dr. Bitton and Dr. Finke reveal how the true currency of healthcare isn't money or technology – it's the relationship between a patient and their doctor. Together, they unmask a system that's become "sick care" instead of health care, where efficiency trumps empathy and primary care is treated as an afterthought. They argue passionately that this neglected doctor-patient trust is actually the key to better outcomes, lower mortality – even addressing burnout among clinicians. From reimagining payment models and flipping the incentives that drive our current hospital-centric system, to learning from global examples (why does tiny Costa Rica outshine the U.S. in health outcomes at a fraction of the cost?), this conversation is an urgent wake-up call and a blueprint for change. Healthcare executives will hear fresh strategies to redistribute resources toward primary care and prevention, while clinicians will recognize a rallying cry to reclaim time and meaning in their practice. But this isn't just about policy and economics – it's deeply personal. Asaf and Bruce open up about the moments that defined them: a childhood spent between cultures, the inspiration of a dedicated schoolteacher mother, living with aging grandparents, and even counting out N95 masks on the eve of the pandemic. They share their darkest moments and brightest hopes, demonstrating the power of authenticity and courage in leadership. In a twist, our guests peel back the professional façades and speak from the heart about why they serve. The result is a richly insightful and heartfelt dialogue that tackles big questions: What if the biggest waste in healthcare is the loss of human connection? What if truly "fixing" healthcare means daring to build an entirely new ship while still sailing the old one? By the end of this episode, you'll understand why reimagining primary care is not only a medical and financial imperative, but a moral one. Prepare to be challenged and inspired in equal measure. This episode will change how you view the healthcare system – and perhaps your own role in healing it – forever. Tune in for an extraordinary conversation that transcends medicine to touch on trust, values, and the very essence of what it means to care.

    1h 27m
  3. D.C. Is Cutting Health Funding — Who Keeps Us Healthy Now?

    28/10/2025 · VIDEO

    D.C. Is Cutting Health Funding — Who Keeps Us Healthy Now?

    Discover the framework reframing U.S. health from "sick care" to well-being. In this feature-length conversation, host Judson Howe sits down with Becky Payne (20 years at CDC; now at The Rippel Foundation) to explore the Vital Conditions for Health & Well-Being, why Belonging & Civic Muscle sits at the center, and how Shared Stewardship helps leaders bridge divides and shift dollars from perpetual emergencies to prosperity. Inside: what went wrong in COVID communications, what communities can do locally, and what happens when 47 federal agencies row in the same direction.   Why Watch • Health ≠ well-being. Expand the playing field beyond hospitals to housing, education, safety, work, nature, and belonging. • From crisis loops to prosperity loops. Stop paying only for urgent services; invest in conditions that prevent the next emergency. • Shared Stewardship 101. Fifteen skills that help leaders bridge, learn, and create—no saviors required. • What hospital leaders can do now. Use CHNAs, community benefit, and convening power to invest where health is produced. • Trust after COVID. Inside the unified command: communication gaps, lessons learned, and why local institutions matter most. • Evidence, not slogans. Modeling suggests a +20-point jump in thriving and +2.6 years when investments shift across all seven Vital Conditions.   Chapters 00:00 – Episode opening and audio issue 02:03 – Becky's upbringing and path to public health 04:32 – Structural injustice, wealth, and well-being 09:51 – Defining health vs. well-being and the seven vital conditions 13:05 – Belonging, civic muscle, and community assets 14:47 – Origin and theory behind the vital conditions and "Thriving Together" 18:47 – Shared stewardship and steward skillsets 21:54 – How stewards act and build bridges across differences 26:46 – Pandemic insights: systems fragility and adopting vital conditions 33:45 – Framework use across agencies and cautions on turfing 39:23 – Hospitals, community leadership, and applying the vital conditions locally 46:33 – Modeling the impact: national and state examples 54:42 – Pandemic experience, trust erosion, and agency challenges 63:43 – Language, equity, and engaging different communities 75:25 – Foundations, systems change, and the urgency to rebuild locally 84:21 – Practical leadership: local convening, secretary priorities, and homework 96:16 – Long-term vision, call to curiosity, and closing ask What You'll Take Away A usable map—the 7 Vital Conditions—to guide place-based investments. How Belonging functions as a public-health strategy. When to fund urgent services vs. when to shift toward prosperity loops. Practical steps for health systems: CHNA reframe, community-benefit alignment, and cross-sector convening. A leader's posture: suspend certainty, get curious, and co-create. Who It's For Health-system CEOs, hospital administrators, public-health officials, community-foundation leaders, city/county leaders, FQHCs, CHNA teams, payers, philanthropies, educators, students—and anyone tired of hearing U.S. healthcare is "too broken" to fix. Press play, take notes, then share this with the colleague who needs the map.

    1h 45m
  4. A Costly Paradox:  More Spending, No Better Health. - Dr. Elliott Fisher

    06/10/2025 · VIDEO

    A Costly Paradox: More Spending, No Better Health. - Dr. Elliott Fisher

    Is more healthcare always better healthcare? Dr. Elliott Fisher has spent decades uncovering why high-spending regions fail to deliver better care or longer lives — and what this means for patients and policymakers. In this episode of Healthcare Reframed, Fisher shares the inside story of how one 1973 paper shook the medical world, why towns with the same people and same hospitals have 10× differences in surgery rates, and what it really takes to align incentives so care becomes safer, kinder, and more affordable. 🧐 You'll learn Why spending more often leads to worse outcomes How the idea of Accountable Care Organizations (ACOs) was born (literally by "stopping the presses") Why the U.S. wastes 20–30% of healthcare dollars on unnecessary care The "balloon problem" of squeezing costs in one area only to see them pop up elsewhere The most important leadership question: "What do you stand for?" Whether you're a policymaker, healthcare worker, or a patient trying to understand why medical bills keep rising, this conversation will change how you see the system. 📖 Chapters 00:00 – Introduction to Healthcare Spending and Outcomes 01:03 – Elliott Fisher's Background and Early Insights 05:28 – Personal Motivations and Family Influence 08:33 – Early Research on Variations in Medical Practice 12:21 – Challenges and Skepticism in the Medical Community 13:22 – Shared Decision-Making and Patient Preferences 16:47 – Physician–Patient Interaction in the Early 1980s 19:01 – Treatment Decisions and Patient Advocacy 21:28 – Choosing Wisely and Understanding Risks 23:05 – The Value of Time in Diagnosis 24:05 – Global Spread and Impact of Variation Research 25:16 – From Research to the Dartmouth Atlas 27:50 – Why the Research Was Unique & National Impact 29:38 – Four Decades of Progress in Healthcare 31:47 – Spending, Outcomes, & Hospital Utilization 37:04 – Policymaker Reactions and Political Context 38:41 – Development of Accountable Care Organizations (ACOs) 44:56 – Effectiveness and Challenges of ACOs 48:47 – Insurance Trends & High-Deductible Plans 52:12 – Reflections & the Need for All-Payer Models 54:31 – Quality Improvements & Remaining Gaps 56:08 – Case Study: Intermountain Healthcare's Success 58:19 – Pathways to Reform & Leadership 60:38 – Barriers to Change in Health Systems 62:40 – Hospital vs. Physician Roles in Care Delivery 63:37 – Medical Pricing & Systemic Reform 69:10 – Regulatory Models & Public Utility Commissions 69:44 – Financialization of Healthcare & Consequences 72:57 – Oversight & Competition in Healthcare Markets 74:12 – Controversies Around Competition & Choice 77:13 – Purpose & Leverage Points for Improvement 81:20 – Empathy, Compassion & the Future 82:14 – Measuring Success in Healthcare Reform

    1h 24m
  5. Mission Drives Margin: A Former CEO's Playbook to Fix Broken Healthcare

    19/09/2025 · VIDEO

    Mission Drives Margin: A Former CEO's Playbook to Fix Broken Healthcare

    Rick Rawson on Healthcare Reframed Production: Healthcare Reframed — Micah Buller | Todd Carpenter | Lindsay Swain Hunt Rick Rawson explains why cutting costs and chasing transactions made hospitals weaker—and how a community-first, mission-driven strategy tripled revenue, rebuilt trust, and grew access across rural towns. What You'll Learn Escape the cut-to-survive trap with "make the hose bigger" growth Why consolidation erodes trust—and how to return power to communities Turning mission into margin (not the other way around) Practical examples: community clinics, CHWs with lived experience, cross-sector coalitions Governance that sustains strategy (purpose → metrics → accountability)   Episode Chapters 00:00 – Trailer and Introduction 02:08 – Early Leadership Challenges and Financial Realities 06:49 – Reframing Healthcare Challenges and Business Models 11:22 – Growing Revenue and Community-Centered Care 13:50 – Metrics, Productivity, and Strategic Growth 17:07 – Consolidation, Community Disconnection, and Systemic Challenges 23:25 – Capital Markets Influence and Nonprofit vs For-Profit Dynamics 28:33 – Leading Large Health Systems with a Community Focus 30:51 – Hospitals as Community Partners Beyond Clinical Care 34:00 – Pressure, Fear, and Leadership Accountability 35:54 – Systemic Power Dynamics and Community Empowerment 41:15 – Community Ownership and Trust in Healthcare Systems 43:30 – Fragility and Optimism in Healthcare Systems 47:08 – California's CalAIM Program and Community-Based Care 51:13 – Leadership Gaps and Strategic Community Partnerships 54:30 – Balancing Government, Community, and Private Sector Roles 57:51 – Innovation at the State and Community Level 61:58 – Profitability Through Value and Integrated Care Models 63:10 – Personal Motivation and Commitment to Healthcare Reform 64:46 – Persistence and Collaboration for System Change 67:36 – Trust, Transparency, and Accountability in Healthcare 69:50 – Innovation, Movements, and Community-Led Change 70:53 – Future Outlook: Innovation and Scaling Change 73:19 – Coaching Leaders to Overcome Burnout Through Purpose 75:39 – Aligning Organizational and Individual Purpose 78:43 – Mission, Margin, and Authentic Leadership 80:36 – Nonprofit Governance and System Mentality Challenges 83:57 – Board Accountability and Courage in Healthcare Governance 86:06 – Case Study: Steward Healthcare Collapse and Lessons Learned 90:31 – Closing Reflections and Future Questions

    1h 32m
  6. From Power Imbalance to Partnership — Dartmouth's Dr. Glyn Elwyn: Meaning & Purpose in the Exam Room

    12/09/2025 · VIDEO

    From Power Imbalance to Partnership — Dartmouth's Dr. Glyn Elwyn: Meaning & Purpose in the Exam Room

    World leader in shared decision-making Dr. Glyn Elwyn (Dartmouth) joins Judson to unpack co-production in healthcare: what it looks like in real visits, why simple tools like Option Grid change choices, and how SDM can protect clinicians from burnout and moral injury while improving outcomes and patient trust. Glyn traces his path from rural Wales—through a lab explosion, an arts degree, and a "back-door" into medicine—to building the field's most used measures (Observer OPTION-5, CollaboRATE) and pushing health systems to become true learning health systems. We also explore ambient listening, elective surgery utilization, primary-care access, and what leaders (and payers) can do tomorrow. What we cover • Power asymmetry in the exam room & how to level it • Option Grid, Observer OPTION-5, CollaboRATE / Integrate / Considerate — what they measure and why they matter • Why informed patients often choose more conservative options • Evidence Glyn cites on reduced elective surgeries with decision aids • SDM's upside for clinicians: relationship depth, reputation, resilience, and reduced burnout • Learning health systems that actually learn (CF, pediatric IBD) • Ambient listening → feedback loops that coach better decisions • Leadership moves for executives, payers, and policymakers About our guest Glyn Elwyn, MD, PhD — Professor at Dartmouth; pioneer of shared decision-making and patient decision aids. Chapters 00:00 — Intro 01:18 — Introducing Dr. Glyn Elwyn and co-production in healthcare 03:00 — Dr. Glyn Elwyn's personal background and early education 10:06 — Impact of arts education on medical practice 12:01 — Entering medical school and early medical career 16:07 — Development of shared decision-making measurement tools 19:39 — Challenges and early reception of shared decision making 22:27 — Philosophy and practicalities of shared decision making 26:41 — Benefits of SDM on outcomes and utilization 28:47 — Career progression and expansion of SDM research 30:13 — Creation and impact of the Option Grid tool 31:51 — Importance of measurement tools: CollaboRATE, Integrate, Considerate 35:36 — Frustrations with adoption of SDM measures 37:18 — Benefits of SDM for clinicians and patients 42:15 — Role of insurers and leadership in implementing SDM 44:29 — Impact of decision aids on costs and utilization 45:10 — Learning health systems: examples and challenges 50:01 — Comparing Welsh and American healthcare perspectives 51:48 — Applying SDM in a multicultural practice 55:17 — Limits of SDM in complex addiction cases 56:13 — Scaling SDM to community and cultural challenges 58:50 — SDM and physician burnout 1:03:46 — Balancing Physician Productivity and Quality Care 1:05:10 — Addressing Demand and Access Issues in Primary Care 1:06:58 — Future Directions and Implementation Challenges 1:08:48 — Policy and System-Level Perspectives on Shared Decision Making 1:10:22 — Reflections on Healthcare Spending and Systemic Issues 1:12:29 — Call for Leadership and Vision in Healthcare Reform 1:14:13 — Closing Thoughts and Legacy of Shared Decision Making Advocacy Support the show If this helped, please like, subscribe, and share with a colleague who cares about better decisions and a sustainable workforce.

    1h 16m
  7. Ex-Health System CEO: "Government Won't Fix Healthcare" — Here's Who Will (and How to Lead It)

    04/09/2025 · BONUS VIDEO

    Ex-Health System CEO: "Government Won't Fix Healthcare" — Here's Who Will (and How to Lead It)

    In this Healthcare Reframed You'll learn why waiting on DC won't transform care, how boards and big balance sheets can drive value (not just volume), what "one foot in Blockbuster, one in Netflix" means for strategy, and the inner work required to lead authentically at $2B+ scale. Essentials are short episodes focused on essential takeaways from past full-length Healthcare Reframed episodes. Watch the full-length episode: https://www.youtube.com/watch?v=nZ-3Q6ThgFM What you'll learn • Why policy alone won't rescue U.S. healthcare—and who actually can • How incentives and payer mix shape everything you build • The "two canoes" strategy: run today's model while building tomorrow's • The $2B leadership test: authenticity, coaching, and governance first • How to keep beneficiaries (not bureaucracy) at the center • Community-driven models and redefining "health" beyond the hospital Chapters 00:00 - Future of American Healthcare and the Role of Innovation 01:58 - Financial Models and Private Sector Influence in Healthcare 02:46 - Balancing Legacy Systems and Innovation: The 'Two Canoes' Analogy 04:35 - Leadership Challenges and Personal Readiness 08:35 - Authenticity and Vulnerability in Healthcare Leadership 10:05 - Navigating Bureaucracy and Staying Focused on Beneficiaries 11:37 - The Importance of Ecosystem Focus in Healthcare Leadership 12:40 - Community-Driven Models and Broadening the Definition of Health 13:33 - Reflections on Legacy and Impact in Healthcare 14:29 - Closing Remarks and Appreciation Follow Healthcare Reframed  Instagram: https://www.instagram.com/healthcarereframed/ LinkedIn: https://www.linkedin.com/company/healthcare-reframed/ Website: https://www.healthcarereframed.org/ Production Micah Buller Todd Carpenter Lindsay Swain Hunt

    15 min
  8. You Can't Buy Health at a Hospital | Healthcare Improvement Expert: One Question Changes Everything

    28/08/2025 · VIDEO

    You Can't Buy Health at a Hospital | Healthcare Improvement Expert: One Question Changes Everything

    The U.S. healthcare system has no shortage of resources, talent, or ambition. Yet for patients and families, it too often delivers fragmentation, frustration, and suffering. Few leaders have both lived that failure personally and reshaped the system globally as Maureen Bisognano. • Former President and CEO of the Institute for Healthcare Improvement (IHI), where she co-led the landmark 100,000 Lives Campaign, saving more than 122,000 patients in 18 months. • Nurse, hospital executive, and global advisor to healthcare leaders in more than 50 countries. • Pioneer of the simple but transformative practice: asking not only "What's the matter?" but "What matters to you?"   In this powerful conversation with host Judson Howe (former rural hospital network president), Bisognano traces her journey from a young nurse caring for her dying brother to leading one of the most influential healthcare improvement movements in the world.   Her message is both deeply personal and strategically urgent: healthcare must shift from treating sickness to co-producing health with patients, families, schools, and communities.   Key themes from the conversation include: • How one doctor's decision to ask "What do you want?" transformed her understanding of care. • Why the 100,000 Lives Campaign succeeded where policy failed—by combining urgency, simplicity, and disciplined spread. • The role of co-production, where patients become active partners in designing and managing their own care. • How "upstream" interventions—healthy food, prevention, workforce well-being—reshape health far more effectively than episodic treatment. • The power of exnovation: removing obsolete practices and processes that waste time, money, and energy. • Why loneliness, belonging, and kindness must be recognized as clinical issues. • Leadership lessons from a career defined by resilience, humor, and relentless pursuit of change against entrenched hierarchy.   Bisognano challenges executives, clinicians, and policymakers alike to broaden their vision. Healthcare is not just hospitals, surgeries, and budgets—it is families, communities, and the choices we make every day about food, connection, and meaning.   1:41   Home, Hope, and Whole-Person Care   5:53   From Bedside to IHI: Purpose to Platform   7:47   "Some Is Not a Number": 100,000 Lives Campaign   10:08  Upstream Health: Prevention Before Admission   18:21  Co-Production in Action: Patient-Led Dialysis   25:49  Recovery Colleges: A New Front Door for Mental Health   27:13  Loneliness as Diagnosis: Belonging Is Medicine   40:40  Will • Ideas • Execution: The IHI Change Formula   43:07  Exnovation: Stop Doing What Adds No Value   50:53  Redesigning Rural Hospitals: Community Health Centers   54:26  First KPI: Workforce and Family Health     Meet the Guest Maureen Bisognano • Former President & CEO, Institute for Healthcare Improvement • Co-architect of the global What Matters to You movement, now in 50+ countries • International advisor on system redesign, patient safety, and culture change • Nurse, mentor, grandmother, and advocate for kindness in healthcare   ⸻   Watch on YouTube | Listen on Spotify | Listen on Apple Podcasts (Links in first comment)   Production: Healthcare Reframed — MicahBuller | Todd Carpenter | Lindsay Swain Hunt

    59 min

About

Health and the delivery of healthcare are topics of importance around the globe. There is little debate that much of the world, and much of the United States, feels that their healthcare system needs to improve and perhaps even to change dramatically. The US healthcare system is our focus, and it has the dubious distinction of generating worse outcomes at greater cost than any peer nation. Why is that? What can we do about it? Why have we all been talking about this for what seems like forever and not made things better yet? If you share our passion for digging into these topics, gathering ideas and insights into how to change the system, and maybe want to stretch your world view a bit, you have come to the right place. Our Team Judson Howe Host, series creator Micah Buller Creative Director Lindsay Hunt Co-producer Todd Carpenter Co-producer