218 épisodes

On the Inside Intercom podcast you will hear the team from Intercom interview makers and do-ers from the worlds of product management, design, startups and marketing.

Inside Intercom Podcast Intercom

    • Technologies

On the Inside Intercom podcast you will hear the team from Intercom interview makers and do-ers from the worlds of product management, design, startups and marketing.

    The SaaS response - how our peers are responding to COVID-19

    The SaaS response - how our peers are responding to COVID-19

    A look at the wider SaaS community to see how everyone is coping with the current global situation.

    • 23 min
    Working together while apart - a remote roundtable

    Working together while apart - a remote roundtable

    A panel discussion about the highs and lows of remote working - recorded remotely of course.

    • 34 min
    Bailey Richardson on fostering community creatively in a crisis

    Bailey Richardson on fostering community creatively in a crisis

    Dee Reddy chats to Bailey Richardson about why online communities are now more important than ever.

    • 34 min
    Shep Hyken on fostering the cult of the customer

    Shep Hyken on fostering the cult of the customer

    Customer service expert Shep Hyken chats to Intercom's Senior Director of Product Marketing Ali Biggs

    • 33 min
    The remote rundown: Tips from the experts

    The remote rundown: Tips from the experts

    In this very special bonus episode we bring you some of the best remote working insights shared by our guests over the years.

    • 20 min
    Jasmine Friedl on design, diversity and choosing a different path

    Jasmine Friedl on design, diversity and choosing a different path

    Dee Reddy interviews Jasmine Friedl, Intercom’s Director of Product Design.

    • 40 min

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