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Family Office Exchange
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The issues that come up in a family office or family enterprise are unique to each family and are rarely discussed in a public forum. In this podcast, Family Office Exchange reveals some of these issues in discussions with family office subject matter experts, family members, and trusted advisors. The podcast gives the listener a taste of how having a FOX membership can transform the way families and their trusted advisors approach ideas like philanthropy, governance, investing, and more.

  1. Conducting Operational Due Diligence to Manage Family Office Risks with Maura Harris

    7 HR AGO

    Conducting Operational Due Diligence to Manage Family Office Risks with Maura Harris

    Today, I have the pleasure of speaking with Maura Harris, Founder of Maura Harris & Company, an operational due diligence (ODD) consulting boutique. With over 25 years of experience in alternative asset management, Maura has worked for premier asset managers, fund of funds, RIAs, and family offices. Her core services include Operational Due Diligence (ODD) Readiness, ODD Document Review, ODD Full Reviews, ODD Audit and ODD Verification, as well as add-on specialty due diligence. Prior to working with private clients, Maura was the Head of Due Diligence at Bostwick Capital, a fund of funds, from 2016 to 2024. In addition, she provided consulting and advisory services for a broad range of firms including AITEC, a technology peer group, Centrl Inc., a fintech company digitizing investor questionnaires, Symphonic Leadership Partners, a change management advisory group, and Harness All Possibilities, a nonprofit helping individuals transform their value to meet the future of work. From 2006 to 2015, Maura developed and managed the operational due diligence program at The Permal Group. Permal was a global multi-strategy, multi-manager investing in hedge funds, private equity, and real assets. Prior to Permal, she worked in accounting, operations and due diligence at GAM Investments and Bank of America Alternative Group, as well as the private equity group at Prudential Financial. In this episode, we discus Maura's core area of expertise – operational risk and due diligence (ODD) for family offices. She explains why this discipline is important and what families, family office executives, and family advisors should do to stay focused on in this specialized field of ODD. Maura leads us through the different types of operational risks family offices need to understand and mitigate and outlines the various dimensions of ODD that she covers in her work with family offices. One practical need and challenge for family offices is how to assess managers and vendors for operational risks. Maura talks about this need and how family office leaders should think about and manage these external risks that are affecting their operation. Maura explains how family leaders and family office executives should think about the value of ODD and offers her tips on the best methods and tools to articulate, measure, and mitigate these operational risks. Enjoy this highly instructional conversation with a deep expert in the ODD discipline as applied to family enterprises and family offices.

    29 min
  2. Unleashing Growth and Prosperity Through Scalability With Brad Fisher

    12 MAR

    Unleashing Growth and Prosperity Through Scalability With Brad Fisher

    Today, it is my pleasure to speak with Brad Fisher, founder and Managing Partner of The Scalable Leadership Group, a firm that works with Growth Stage Company leaders to streamline their operations and accelerate their progress. Brad works with business leaders who want to unlock the long-term potential of their companies and their families. He speaks and writes about scalability, leadership, and family business matters. He recently published a book called Family Business Abundance. Brad has devoted most of his career to entrepreneurship in the business-to-business, technology, healthcare, manufacturing, family business, and private equity investment arenas. He has built, acquired, and consulted with companies across a wide range of industries. Brad is a former council member of FOX, and former member of the FOX Advisory Board, and a true friend and frequent collaborator of the FOX team and our broader community. Brad has dedicated much of his advisory work to the pursuit of scalability and helping businesses and families achieve their full potential. He talks about what scalability means, especially in the context of a family enterprise or a family office, and what are the accelerators and impediments to achieving scalability. Brad has formulated the concept of "the second leap". He offers a definition of this concept for our audience and describes its significance in the growth and scalability journey of businesses, families, and family offices. One practical tool Brad has developed is the "Six Scalabilities" framework. He describes the framework and its components, and shares his tips on how family businesses, family leaders, and family offices can use it to engineer their growth and evolution. An important and practical metric Brad talks about is the "Leadership Leverage Ratio". He elaborates on how this KPI is defined and measured, and how leaders in the family or the family office can use it to advance the scalability of their organizations. Do not miss this engaging conversation with a widely recognized long-time practitioner, thought leader, and advisor in the family office and family business space.

    37 min
  3. Designing the Right Private Aviation Program With Chris Bull

    5 MAR

    Designing the Right Private Aviation Program With Chris Bull

    Today, I'm excited to speak with Chris Bull, Chief Executive Officer of Northern Jet, one of the nation's premier private aviation companies delivering personalized travel solutions for entrepreneurs, executives, and families across the United States. With more than two decades of experience in aviation leadership, Chris has guided Northern Jet through a period of significant growth and transformation — most notably leading the 2023 merger of SpeedBird and Northern Jet Management, which established the company as one of the largest independently owned private aviation providers in the country. Under Chris's leadership, Northern Jet continues to set the standard for safety, reliability, and authentic client relationships, offering fractional ownership, jet management, and jet card programs designed to help clients make the most of their most valuable asset — time. Chris and his company, Northern Jet, are valued specialist advisor members of FOX and we are thrilled to have their expertise within our community. There has been a lot of change and developments in the private aviation space, especially in the past few years, so we start with a quick overview of the space. Chris offers his definition of private aviation these days and describes the evergreen benefits that attract UHNW clients to fly private. He also outlines the most notable trends that have been reshaping this niche industry. Chris then outlines the key options UHNW clients face and often must decide between, covering all the "4 lanes" of private aviation, as he defines them. He describes these different avenues and compares their pros and cons. Chris provides a comprehensive overview of the different types of vendors and players who comprise the private aviation space, equipping our listeners with all they need to know about these distinct companies serving the private aviation space. He also outlines how his company's consultative model works in helping clients navigate the choices and decisions they face in this sector. Finally, Chriss provides some practical tips and tools he recommends to families and family offices who are considering or are actively utilizing various private aviation services and operating models. This is a highly instructive conversation with one of the top advisors and service providers in the private aviation industry specializing in solutions for UHNW individuals, enterprise families, and their family offices.

    30 min
  4. Diversifying the Family Portfolio Across Global Jurisdictions With Pascal Köppel

    26 FEB

    Diversifying the Family Portfolio Across Global Jurisdictions With Pascal Köppel

    Today, I am pleased to speak with Pascal Köppel, Managing Director, Head of Investment Management and Chief Investment Officer at Vontobel Swiss Financial Advisers. Pascal and his teams are responsible for the discretionary portfolio management, selection of suitable investment vehicles and development of specific client solutions as well as the investment advisory mandates. He joined UBS in 2004 as Head of Active Advisory in Zurich where he was responsible for the investing of CHF15bn in assets and managed a team of 40 investment specialists providing investment advisory services for clients worldwide. Prior to joining UBS, Pascal worked for a hedge fund company in Switzerland where his focus was on the selection of investment opportunities worldwide as well as structuring of investment vehicles. An increasing number of UHNW individuals and successful families in the US are exploring global diversification strategies. Pascal explains why US wealth owners and their family offices are opting to custody and invest assets in other jurisdictions across the globe. Pascal's firm specializes in investing in Switzerland, but he talks about all the top jurisdictions UHNW families are choosing to invest in nowadays and describes their respective attractions. Pascal helps us explore the practical applications and use cases UHNW investors are pursuing with their global diversification strategies. He describes the key motivations and objectives for wealthy clients who are moving assets to other global jurisdictions. A key practical consideration for families and their family offices is the selection of a foreign broker. Pascal shares his views on what they need to look for in a foreign broker, including what certifications, designations, or other capabilities families need to be aware of and seek when they evaluate foreign brokers. Enjoy this informative conversation with a leading expert in multi-jurisdictional investment advisory services for global UHNW clients. This communication is for informational purposes only to discuss general market activity or industry trends and does not constitute an offer, invitation, or recommendation to invest in any strategy or security.

    37 min
  5. Virtualizing the Family Office Investment Function With Jeffrey Croteau and Kate Dumas

    19 FEB

    Virtualizing the Family Office Investment Function With Jeffrey Croteau and Kate Dumas

    Today, it is my pleasure to speak with Jeffrey Croteau and Kate Dumas of Tide Cycle, a specialized firm that serves as the outsourced chief investment officer for large, ultra-high-net-worth families and individuals, providing customized investment solutions. Jeff is Founder and CIO of Tide Cycle, which he founded after a successful tenure at Prime Buchholz LLC and Mercer Investment Consulting. With a background in mathematics, Jeff's investment journey began as an analyst and evolved into leadership, guiding families and institutions through major market events like the tech bubble, the financial crisis, and the Covid pandemic. He serves as a Board member of the Foundation for Seacoast Health, a member of the Dean's Advisory Council for the College of Science at Northeastern University, and coaches cycling at Portsmouth High School. Kate is Chief of Staff and Deputy CIO at Tide Cycle. She joined the firm following a brief career pause to explore philanthropic pursuits. Kate was previously a Managing Principal and Consultant at Prime Buchholz LLC where she built successful investment programs for a variety of clients. Prior to Prime Buchholz, Kate worked at Deutsche Bank AG in New York and Mellon Trust in Boston. She is a member of the Sustainability Advisory Board at the University of New Hampshire, the Finance Committee at the Southeast Land Trust, and the Boston Economic Club. Kate volunteers with Invest for Better and CFA? (Society) Boston to promote financial literacy. Jeff and Kate, and their firm Tide Cycle, are valued Advisor members of FOX, and we are privileged to have their knowledge and expertise in our membership community. One significant and growing tendency in the family office space is for wealth owners to consider and create virtual family offices. Jeff and Kate give an overview of the family office virtualization trend and describe the latest developments in this space. As part of the virtualization trend, outsourcing the investment function is increasingly common among family offices. Jeff and Kate share their perspective on the evolution of the OCIO function and practice in recent years, explaining how the function is defined and how has it changed. One major practical consideration for family offices is how to envision what to outsource and what to keep in-house. Jeff and Kate offer their tips for wealth owners and family office leaders on how to make this important and consequential decision. Another piece of practical advice Jeff and Kate have for family office principals and executives is to consider the full investment function by analyzing the full value chain of activities and players. They talk about this important consideration and highlight how family office professionals can best accomplish that goal. Do not miss this highly instructive conversation with two of the foremost leaders and practitioners in the OCIO space serving top UHNW families and their family offices.

    31 min
  6. Helping Successful Parents Raise Happy and Fulfilled Children With Verónica Lajud

    12 FEB

    Helping Successful Parents Raise Happy and Fulfilled Children With Verónica Lajud

    Today, I am delighted to welcome Verónica Lajud del Valle, Founder of Stellar Educational Consulting and Creator of the Stellar Insight Method. Verónica works with UHNW families worldwide and helps them create homes and educational environments where their children don't just succeed but they flourish and make a deeper change. Her approach weaves together structure and empathy, strategy and heart. She has trained at the historic Montessori institutes in Bergamo, Perugia, and Rome, diving deep into everything from psychomotor development to Edgar Morin's complex thinking to psychoanalysis. This multidimensional perspective inspired her to create the Stellar Insight Method™, a framework that brings together Montessori wisdom, cutting-edge neuroscience, psychoanalytic understanding, and mindfulness practices. Verónica is a published author, international literary award winner, and certified yoga teacher. Verónica and her firm Stellar Educational Consulting are a Specialist Advisor member of FOX, and we are thankful to have her expertise within our membership community. Verónica's work with children of wealthy families is extensive and innovative, and she tells our audience about the experience and challenges of children growing up in UHNW households. She talks about "the system" that exists for families to raise their children – a system that can either help or hinder families and children – and touches on the choice they face to either stay in or go outside the system. One important practical consideration for parents is to learn to spot the early signs of behavioral issues. Verónica shares some of the "red flags" or behavioral indicators parents need to understand, interpret, and manage. Verónica developed the Stellar Insight Method to equip parents and children with the tools to create an environment of mutual support, personalized learning, and emotional thriving. She describes this method in more detail and highlights other useful tools families can rely on, also providing a comparison between these tools and her method. Enjoy this informative conversation with a true innovator and experienced practitioner in the field of early childhood education, engagement, and support for UHNW families.

    34 min
  7. Living a Fulfilled and Healthy Life Through Spirituality With Natasha Silver Bell

    5 FEB

    Living a Fulfilled and Healthy Life Through Spirituality With Natasha Silver Bell

    Today, it is my pleasure to speak with Natasha Silver Bell, Founder & CEO of SilverBell Global, a concierge provider of case management services, crisis management and intervention for individuals and families with behavioral, mental health, and addiction difficulties. Bringing over a decade of expertise in mental health, Natasha orchestrates multidisciplinary systems and teams across the US, the UK, the UAE, and beyond. A thought leader and keynote speaker, Natasha curates dialogues with leading practitioners around mental health, wellbeing, and spirituality. Recent thought leadership includes the Lord Mayor's Global Family Office Summit at Mansion House, London, and Grace Under Pressure with Sir António Horta-Osório, exploring the evolving relational complexities of generational prosperity in personal and professional realms. Natasha extends her commitment to accessible mental healthcare through her co-founding of Inservice Foundation, which supports underserved populations, and the creation of the Megan Ann Foundation, which serves sober women and survivors of intimate partner violence, prioritizing personal growth. Natasha and her firm, SilverBell Global, are Specialist Advisor members of FOX, and we are thrilled to have her expertise and thought leadership within our membership community. In her professional field, where Natasha helps clients manage and overcome serious challenges, such as mental health issues and addiction, spirituality – one's relationship with and belief in a higher power or a divine entity – is a big and important topic. We start by talking about spirituality in the context of an organized religious institution. Natasha shares her views and experience with institutional spirituality. She highlights the most common rewards and struggles people have when engaging with organized spirituality shares best practices to consider from her years of working with families and individual clients. Being part of a religious institution that is built and run by other people is not the only way to experience and nurture one's spirituality. Natasha discusses the paths people can pursue to have a spiritual life outside of an organized religion. One practical tool Natasha emphasizes in the pursuit of spirituality is story telling. She tells us how and why stories are an important pillar of any spiritual experience – especially those shared by multigenerational families. For nearly everyone, fear is always present in their relationship with a divine entity. Natasha offers her practical suggestions on how to address and overcome the fear in spiritual and religious life – outlining the alternative paths to "fear of God". Do not miss this deeply insightful conversation with one of the leading practitioners and thought leaders in the realm of spirituality and wellbeing serving UHNW families.

    31 min
  8. Designing Engaging and Memorable Family Events with Alicia Fritz

    29 JAN

    Designing Engaging and Memorable Family Events with Alicia Fritz

    Today, it is my pleasure to speak with Alicia Fritz, Founder and Principal Designer of A Day in May Events, an event production firm sought after for mastering the art of entertaining. With a mission to preserve the unique history and life experiences of her clients and their families, Alicia and her team have been entrusted as strategic partners for their private, legacy clients for close to two decades. Since 2007, Alicia has built a dedicated staff of event specialists and creative thinkers who operate with a methodical and intuitive system that prioritizes collaboration with their clients, respectful partnership with their creative teams and an unwavering commitment to a flawless event. Alicia has been recognized as one of the country's top event planners by VOGUE and Martha Stewart Weddings to name a few. From the serene, idyllic coastline of Northern Michigan to the exquisite landscape of the South of France, Alicia and her team rarely create in the same place twice and welcome the challenge of producing these exceptional moments for beloved clients in unchartered territory. Alicia describes the world of events for UHNH families and their family offices, and highlights the occasions, formats, and experiences for which families most commonly turn to a professional, experiential event production specialist. She walks us through some of the unique aspects of events in the family wealth space and talks about the unique challenges, opportunities, and needs that family offices must understand and manage when overseeing such events. Alicia offers her tips for engaging family members – especially the rising gen – during family events and gatherings organized by the family office or the family leadership. Producing elaborate, experiential events takes a village of service providers. Alicia provides practical suggestions for families and their family offices on how to work with the universe of specialized vendors to make their events special and memorable. Enjoy this illuminating conversation with one of the leading professionals in the UHNW events production space.

    38 min
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About

The issues that come up in a family office or family enterprise are unique to each family and are rarely discussed in a public forum. In this podcast, Family Office Exchange reveals some of these issues in discussions with family office subject matter experts, family members, and trusted advisors. The podcast gives the listener a taste of how having a FOX membership can transform the way families and their trusted advisors approach ideas like philanthropy, governance, investing, and more.

Information

  • Creator
    Family Office Exchange
  • Years Active
    2019 - 2026
  • Episodes
    100
  • Rating
    Clean
  • Copyright
    © 2025 FAMILY OFFICE EXCHANGE
  • Show Website
    FOXcast

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