Franchise Marketer

Joel Kleber

The Franchise Marketer Podcast breaks down how to grow, market, and scale franchise brands. Hosted by Joel Kleber, CMO of Jim’s Group, the largest franchise system in the Southern Hemisphere with 5,700 franchisees, Joel shares insights from building one of the most recognised franchise brands. With experience across content, recruitment, and marketing strategy, plus interviews with industry experts, this podcast is your playbook for attracting franchisees, building stronger brands, and using content the right way.

  1. 12/11/2025

    How Jim’s Group Grew 2,000+ Franchises Using Video Marketing – Joel Kleber on The Franchise Everything Podcast

    In this crossover episode, I join Glenn Walford on The Franchise Everything Podcast to unpack how Jim’s Group built one of Australia’s biggest franchise networks fuelled almost entirely by video marketing. I share how he started with one videographer and turned Jim’s Group into a daily content machine. He explains the mechanics behind founder branding, long-form storytelling, and how YouTube became the “trust engine” that drives franchise recruitment. They dig into:• Building credibility with consistent content• Why “testimonial videos” are dead• How to turn negative comments into marketing gold• What franchisors can learn from influencer culture• The future of personal branding in franchising This one’s packed with real examples, a few hard truths, and plenty of ideas you can steal. Timestamps 00:00 – Introduction: The Franchise Everything Podcast crossover02:00 – The origins of Jim’s Group video strategy05:00 – Scaling content across 50 divisions07:30 – When the results started to show09:00 – Founder branding: bringing Jim Penman to life online12:00 – Why Australians struggle with self-promotion13:30 – How to make it easy for busy founders to show up on camera15:00 – The “post more” rule: eight times a day and why it works17:30 – Turning criticism into creative fuel20:00 – The problem with testimonials (and what works better)22:00 – How content qualifies the right franchise leads24:00 – YouTube as the franchise world’s “trust engine”25:00 – Final takeaways for franchisors

    25 min

About

The Franchise Marketer Podcast breaks down how to grow, market, and scale franchise brands. Hosted by Joel Kleber, CMO of Jim’s Group, the largest franchise system in the Southern Hemisphere with 5,700 franchisees, Joel shares insights from building one of the most recognised franchise brands. With experience across content, recruitment, and marketing strategy, plus interviews with industry experts, this podcast is your playbook for attracting franchisees, building stronger brands, and using content the right way.