The High Performing Dental Team

Dayna Johnson

Hey there, I’m Dayna Johnson . . . dental practice management expert, certified Dentrix trainer and founder of Novonee, revolutionizing the dental industry through innovation and strategic leadership. It wasn’t long ago that I lived in your shoes navigating the daily challenges of managing a dental practice with the hopes and dreams of having a productive schedule, money in the bank, and getting home on time to my sweet daughter. After 25 years working in the dental practice and 17 years as a certified Dentrix trainer, I found my life’s work helping dental teams 1:1 optimizing their systems and software. If you are looking to create the thriving dental practice you have always dreamed of and empower your high performing dental team, you are in the right place. Let’s get started!

  1. 2 days ago

    #229 (Replay) Updating Fees in Dentrix

    Updating your Dentrix fee schedules? Don't forget your treatment plans! Just because you increase your office fees doesn't mean your existing treatment plan estimates automatically update. In this episode of the High Performing Dental Team Podcast, Dayna Johnson walks you through how to update Dentrix fee schedules, treatment plan fees, and insurance allowed amounts without creating unnecessary work for your dental team. Whether you're preparing for year-end fee adjustments, updating insurance contracted fees, or trying to keep patient treatment estimates accurate, this quick Dentrix training will help you understand what changes automatically, what doesn't, and which steps you should never overlook. ✅ Key Takeaways When to update your dental practice fees: Why Dayna recommends smaller, incremental fee increases every 12 to 18 months instead of waiting years and making large adjustments. How much to increase fees: Dayna shares her approach of considering 2–3% increases for hygiene and preventive services and 5–8% for restorative procedures. Where to update fee schedules in Dentrix: Learn how to access Fee Schedule Maintenance through the Dentrix Office Manager. How to update fees by procedure category: Increase preventive, restorative, or implant fees using percentage adjustments instead of manually editing every procedure. How to update existing treatment plan fees: Learn why changing your master fee schedule does not automatically update fees already stored in the Treatment Planner. How to use the Update Treatment Plan Fees feature: Apply fee changes across treatment plans while using available filters to protect certain estimates. How to update individual patient treatment plans: Use the Update Treatment Plan Fees tool instead of deleting and rebuilding treatment plans. How to update insurance fee schedules: Understand why contracted insurance fees may need to be entered individually. The important Allowed Amount Method reminder: Updating an insurance fee schedule does not automatically update the corresponding Dentrix allowed amount table. Why accurate fee schedules matter: Better fee management supports treatment estimates, financial conversations, and more consistent dental practice management workflows. ❓ Frequently Asked Questions How do I increase fees in Dentrix? Open the Dentrix Office Manager and navigate to Fee Schedules through Maintenance Practice Setup or Reference. Select the fee schedule you want to update, then edit individual procedure fees or apply percentage increases to selected procedure code ranges. Do Dentrix treatment plan fees update automatically when I change my office fee schedule? No. Existing treatment plan fees do not automatically change when you update your master fee schedule. Use the Update Treatment Plan Fees feature in Fee Schedule Maintenance for broader updates, or update fees directly from an individual patient's Treatment Planner. Do Dentrix allowed amount tables update automatically when insurance fee schedules change? No. If your practice uses the Allowed Amount Method and you update an insurance fee schedule, the corresponding allowed amount table must also be updated. Dayna explains why this additional step is important for keeping insurance estimates accurate. 📲 Need Help With Your Dentrix Fee Schedules? If you're preparing to update your fees or want help optimizing your Dentrix treatment planning, insurance estimating, fee schedules, or financial workflows, Dayna can help. 👉 Book a discovery call with Dayna: https://calendly.com/dayna-johnson/discovery-call 🌐 Explore Novonee Dentrix training and resources: https://www.novonee.com 👍 Subscribe to the High Performing Dental Team YouTube channel for practical Dentrix training, dental practice management strategies, treatment planning tips, insurance estimating guidance, and workflow improvements. Have a question about updating Dentrix fees? Leave a comment below! We'd love to hear from you.

    #229 (Replay) Updating Fees in Dentrix

  2. 19 Oct

    #228 How Clinical Documentation Helps the Admin Team

    Watch the video on YouTube for an easy-to-follow guide to the procedure: https://youtu.be/djbiCfN5rZQ Your clinical notes aren't just for the clinical team. They can make or break your front office workflows, treatment presentations, and dental insurance claims! In this episode of the High Performing Dental Team Podcast, Dayna Johnson shares three simple ways to improve Dentrix clinical documentation so your entire dental team can work more efficiently. From organizing treatment plans to documenting next visits and improving insurance claim attachments, these small changes can make a big difference in your daily operations. If your treatment coordinator is constantly asking why a patient needs a crown, your scheduling team doesn't know what appointment to book next, or your insurance coordinator is struggling to find documentation for claims, this episode is for you! ✅ Key Takeaways Organize your Dentrix treatment plans: Rename treatment plan cases so your team can quickly identify treatment priorities, alternative options, and upcoming visits. Use Dentrix Procedure Notes: Document the clinical diagnosis and reason for recommended treatment so your treatment coordinator can confidently answer patient questions and improve case acceptance. Create better nonverbal handoffs: Give your administrative team the information they need without constantly interrupting doctors, hygienists, or dental assistants. Document the patient's next visit: Use NVH (Next Visit Hygiene) and NVD (Next Visit Doctor) in your clinical notes to clearly communicate what should be scheduled. Include important appointment details: Specify prophy versus periodontal maintenance, X-rays, fluoride, treatment procedures, and appointment time requirements. Improve dental insurance claim documentation: Attach detailed clinical notes to electronic insurance claims instead of relying solely on limited narrative fields. Use SOAP clinical notes: Include diagnosis, prognosis, and supporting clinical information to help insurance coordinators submit better-documented claims. Strengthen your Dentrix workflows: Improve communication between the clinical and administrative teams while reducing unnecessary interruptions. 💡 Better Documentation Creates Better Team Communication One of the easiest ways to improve your dental practice management systems is to create consistent documentation standards. When your clinical team organizes treatment plans, documents the reasons for treatment, and clearly identifies the next visit, your administrative team can schedule appointments more accurately, communicate confidently with patients, and submit better-supported insurance claims. Your clinical documentation should work for your entire dental team, not just the person entering the note! 📲 Want Help Optimizing Your Dentrix Workflows? If you're looking to improve your Dentrix clinical charting, treatment planning, scheduling systems, case acceptance, or dental insurance workflows, Dayna can help. 👉 Book a discovery call with Dayna: https://calendly.com/dayna-johnson/discovery-call 🌐 Explore Novonee Dentrix training and resources: https://www.novonee.com 👍 Subscribe to the High Performing Dental Team YouTube channel for practical Dentrix training, dental practice management strategies, workflow improvements, and actionable tips to help your team become more efficient. Have a question about where to document something in Dentrix? Leave a comment below! We'd love to hear from you.

    #228 How Clinical Documentation Helps the Admin Team

  3. 5 Oct

    #227 Dentrix Month End Task Scheduler: Best Practices & Must-Do Tasks

    Watch the video on YouTube for an easy-to-follow guide to the procedure: https://youtu.be/lD5jLMRado0 What if Dentrix could handle some of your most important daily and monthly tasks automatically, without adding another software subscription? Many dental practices overlook the Dentrix Task Scheduler, but setting it up correctly can help protect your data, improve accuracy, and keep important practice management workflows from falling through the cracks. In this episode of the High Performing Dental Team Podcast, Dayna Johnson walks you through the Dentrix Task Scheduler, including four critical month-end tasks every practice should review. She also shares optional automations for billing statements, payment agreements, Future Due Payment Plans, database cleanup, unscheduled appointments, and more. The best part? These automated tasks are already built into Dentrix, so you may be able to improve your dental practice workflows without purchasing another tool. ✅ Key Takeaways - How to find and use the Dentrix Task Scheduler - Why you should check the Task Scheduler log at least monthly to make sure automated tasks are completing successfully - The four critical month-end tasks Dayna recommends reviewing: - Close Transactions - Move Perio Exams to History - Move Clinical Notes to History - Reset Insurance Benefits - Why Close Transactions is so important for locking previous ledger activity and properly aging accounts receivable - How falling behind on Dentrix month-end can cause your traditional A/R aging reports to become inaccurate - Why moving clinical notes into history helps preserve documentation and requires future corrections to be handled through an addendum - How Reset Insurance Benefits helps keep patient annual maximum information current when dental plans renew - How to build a reasonable grace period into your month-end process - Which optional Dentrix tasks may be worth automating based on your practice workflows - How Future Due Payment Plans and payment agreements can streamline orthodontic billing and recurring payments - How automated purging can help keep your Unscheduled List and Dentrix database cleaner - Why the workstation running these tasks needs to remain on when the automation is scheduled to process ⚙️ Dentrix Tasks You May Be Able to Automate Beyond the four essential month-end processes, Dayna walks through additional Task Scheduler options, including billing statements, finance charges, late charges, Future Due Payment Plans, payment agreements, day sheets, appointment purging, claim attachment cleanup, exported file cleanup, unscheduled appointment cleanup, recalculating totals, and archiving new patient records. Not every dental practice needs every automation. The goal is to identify repetitive daily, weekly, and monthly Dentrix workflows that make sense to automate while still monitoring them for errors. 📲 Want Help Optimizing Your Dentrix Systems? If you're wondering what else in your dental practice could be simplified, automated, or cleaned up, Dayna can help you evaluate your Dentrix workflows, practice management systems, and daily operations. 👉 Book a discovery call with Dayna: https://calendly.com/dayna-johnson/discovery-call 🌐 Learn more about Novonee: https://www.novonee.com 👍 Subscribe to the High Performing Dental Team YouTube channel for more Dentrix training, dental practice management strategies, workflow automation, A/R management, scheduling tips, and practical systems for building a high-performing dental team.

    #227 Dentrix Month End Task Scheduler: Best Practices & Must-Do Tasks

  4. 28 Sept

    #226 Mapping Out Your Schedule for Optimized Workflow

    Your dental schedule should do more than fill appointment times. It should help patients find you, make online booking easier, support your production goals, and keep your day running on time. In this episode of the High Performing Dental Team Podcast, Dayna Johnson takes one of her favorite practice management software features from her recent AADOM presentation and applies it specifically to the Dentrix community: Perfect Day Scheduling. She explains how thoughtfully mapping your Dentrix schedule can support online booking, improve patient access, simplify team workflows, and create a more productive day. Pasted text With patients increasingly using AI tools to search for dental practices, convenient access and online scheduling are becoming even more important. Dayna shares how Dentrix Perfect Day Scheduling can help practices prepare for this shift while still maintaining control over where patients can book. ✅ Key Takeaways - Why Dentrix Perfect Day Scheduling is becoming even more important as online booking and AI-powered search evolve. - How patients may use conversational AI tools to search for a dentist based on insurance, family needs, location, and appointment availability. - Why reducing barriers between finding your practice and booking an appointment online can improve the patient experience. - How to use Dentrix Perfect Day blocks to control which appointment times are available for online scheduling. - Why new patient blocks should be strategically positioned alongside procedures where the doctor is less captive. - How mapping your schedule horizontally can help your clinical team work more efficiently. Pasted text - How Perfect Day Scheduling can help new team members understand where specific procedures belong. - Why schedule blocks can support your daily dental production goals and create more consistency across the team. - How strategic scheduling can help protect lunch breaks and keep your team from routinely running late at the end of the day. - Why a well-designed Dentrix schedule can improve both practice productivity and the patient experience. 👥 Who This Episode Is For This episode is especially helpful for: - Dentrix users - Dental office managers - Dentists and practice owners - Scheduling coordinators - Front office teams - Practices implementing online booking - Teams struggling to reach daily production goals - Practices onboarding new dental team members - Dental teams looking to improve scheduling workflows and patient access ❓ Frequently Asked Questions What is Dentrix Perfect Day Scheduling? Perfect Day Scheduling allows you to map out specific blocks within the Dentrix Appointment Book for different types of procedures. This helps guide your team toward a more intentional schedule instead of simply filling whatever appointment time happens to be available. 📅 Is It Time to Map Out Your Perfect Day? Perfect Day Scheduling isn't just about making the Appointment Book look organized. It's about creating a dental scheduling system that supports your production goals, makes onboarding easier, improves online booking, protects your team's time, and creates a better experience for your patients. Dayna can help you map out your Dentrix schedule and build workflows that make sense for your practice. 👉 Book a discovery call with Dayna: https://calendly.com/dayna-johnson/discovery-call 🌐 Learn more about Novonee and Dentrix training: https://www.novonee.com 👍 Subscribe to the High Performing Dental Team YouTube channel for more Dentrix training, dental practice management strategies, scheduling tips, workflow improvements, and practical systems for building a high-performing dental team.

    #226 Mapping Out Your Schedule for Optimized Workflow

  5. 21 Sept

    #225 Dentrix Membership Plan Setup (Replay): 3 Ways to Manage and Track Your In-Office Membership Plan

    Your dental membership plan should make life easier for your team, not create inaccurate reports, unnecessary claims, or confusing Dentrix workflows. In this episode of the High Performing Dental Team Podcast, Dayna Johnson breaks down her best practices for managing an in-office dental membership plan in Dentrix. Instead of giving every practice the same setup, Dayna explains three different levels, from a simple baseline approach to a fully optimized Dentrix membership plan workflow that tracks revenue, payments, renewals, and reporting. Whether you manage your membership plan internally or use a third-party membership company, this episode will help you decide how much information you want to track and how to build a Dentrix system that supports your dental practice management goals. ✅ Key Takeaways Why there isn't one perfect Dentrix membership plan setup for every dental practice. How to create a simple membership plan adjustment for hygiene procedures included in the plan. When Dayna recommends creating a separate fee schedule for membership plan patients who receive discounts on restorative treatment. Why Dayna does not recommend setting up your dental membership plan as an insurance plan in Dentrix. How treating a membership plan like insurance can inflate your insured patient count and cause Dentrix to try to generate insurance claims. How to create membership plan procedure codes when you want to track membership production and payments. Why membership revenue may be posted to an owner doctor or company provider ID to keep it separate from doctor and hygiene production. How a billing type can help identify membership plan patients and filter Dentrix reports. How to use Continuing Care to help track annual membership renewals. How to account for third-party membership management and processing fees when more detailed reporting is needed. How Future Due Payment Plans can support monthly membership payments and recurring credit card charges in Dentrix. 🦷 Three Levels of Dentrix Membership Plan Management Option 1: Baseline Setup Keep the workflow simple. Post the patient's hygiene procedures as usual, then use a membership plan adjustment for services included in the plan. If your membership includes a restorative discount, consider attaching a membership-specific fee schedule. Option 2: Mid-Level Tracking Add membership plan procedure codes so you can track membership production and payments inside Dentrix while continuing to post and adjust included hygiene services appropriately. Option 3: Optimized Tracking For practices that want more detailed reporting, add tools such as a billing type and Continuing Care renewal tracking. This can allow you to track membership plan patients, revenue, payments, adjustments, and renewals inside Dentrix. 📥 Download the FREE Dentrix Membership Plan Tip Sheet Want the setup instructions in an easy-to-follow resource? Dayna created a free Dentrix Membership Plan Tip Sheet to accompany this episode. 👉 Download the free tip sheet: https://novoneecommunity.mykajabi.com/Membership-plans-setup-dentrix 📲 Want Help Setting Up Your Dentrix Membership Plan? If you're not sure which setup is right for your practice, or you want help creating better Dentrix systems, workflows, reporting, and membership plan processes, schedule a discovery call with Dayna. 👉 Book a discovery call: https://calendly.com/dayna-johnson/discovery-call? 🌐 Learn more about Novonee: www.novonee.com 👍 Subscribe to the High Performing Dental Team YouTube channel for more Dentrix training, dental practice management strategies, workflow improvements, and practical systems you can implement immediately.

    #225 Dentrix Membership Plan Setup (Replay): 3 Ways to Manage and Track Your In-Office Membership Plan

  6. 14 Sept

    #224 End of Year Benfits

    Use It or Lose It: How to Find Unscheduled Treatment in Dentrix Before Year-End September is the time to start mining for gold in Dentrix, because your patients may have unused dental benefits and unscheduled treatment sitting right in front of you. In this episode of the High Performing Dental Team Podcast, Dayna Johnson shares a practical year-end strategy for finding patients with unscheduled dental treatment and remaining insurance benefits. She explains how your entire dental team can create appropriate urgency around treatment, while your admin team uses the Dentrix Treatment Manager and Office Journal to build a consistent follow-up workflow. The goal isn't just to fill the schedule. It's to help patients maximize the benefits they've already paid for, improve case acceptance, and help your dental practice finish the year strong. ✅ Key Takeaways Why September is the ideal time to begin year-end dental insurance benefit conversations. How hygienists can review outstanding treatment during continuing care visits and educate patients about benefits that may expire. How dental assistants can reinforce treatment recommendations with existing and new patients. Why Dayna calls the Dentrix Treatment Manager "mining for gold." How to use Treatment Manager to identify recently diagnosed, unscheduled treatment that is still fresh in the patient's mind. How to filter Treatment Manager by remaining dental insurance benefits, including patients with a specific amount of benefits remaining. Why Dayna recommends focusing administrative follow-up on treatment diagnosed roughly two weeks to five months ago. How exporting Treatment Manager data to Excel may support additional email or text outreach workflows. How third-party patient communication software may help you create a year-end benefits campaign. Why the Dentrix Office Journal should be the centralized hub for documenting treatment follow-up. How Office Journal reminders can create a daily follow-up list for treatment coordinators and other admin team members. ❓ Frequently Asked Questions How do I find patients with unscheduled treatment in Dentrix? Dayna recommends using the Dentrix Treatment Manager to identify patients with recently diagnosed treatment who left without scheduling. For treatment follow-up, she typically focuses on cases diagnosed approximately two weeks to five months ago. Can Dentrix identify patients who still have insurance benefits remaining? Yes. Treatment Manager can be filtered by remaining benefits. For example, your team could look for patients with at least $500 in benefits remaining who also have unscheduled treatment. Where should we document treatment follow-up in Dentrix? Use the Office Journal as your centralized location for treatment follow-up notes. You can also create Office Journal reminders for future calls or texts, helping your team maintain a consistent follow-up workflow. 📅 Don't Wait Until December Year-end dental insurance campaigns work better when you give patients enough time to actually get scheduled. Bring this topic into your next morning huddle and get the entire team involved. Your hygienists, dental assistants, treatment coordinators, and front office team can all help patients understand their treatment needs and make informed decisions before the end-of-year rush. 📲 Want to Optimize Your Dentrix Systems? If you want help improving your Dentrix workflows, treatment follow-up systems, case acceptance, or dental practice management protocols, schedule a free discovery call with Dayna. 👉 Book a discovery call with Dayna: https://calendly.com/dayna-johnson/discovery-call 🌐 Learn more about Novonee and Dentrix training: https://www.novonee.com 👍 Subscribe to the High Performing Dental Team YouTube channel for more Dentrix tips, dental practice management strategies, workflow improvements, and practical systems you can implement with your team.

    #224 End of Year Benfits

  7. 7 Sept

    #223 Scheduling Lists Best Practices

    If your Dentrix Unscheduled List or Continuing Care List is so cluttered that your team has stopped using it, patients may already be falling through the cracks. In this episode of the High Performing Dental Team Podcast, Dayna Johnson shares what she has been seeing repeatedly during Dentrix practice assessments: messy scheduling lists, outdated appointments, unnecessary customized lists, and inaccurate Continuing Care data. She walks through practical ways to clean up your Dentrix Unscheduled List and Continuing Care List so your team can fill openings, improve patient retention, and create more reliable scheduling workflows. Your Dentrix practice management software should be your team's central source of accurate, current patient information. When the data is clean, these lists become powerful tools for keeping your schedule full and preventing patients from getting lost in the system. ✅ Key Takeaways Understand exactly what belongs on the Dentrix Unscheduled List, including broken, no-show, canceled, and Wait/Will Call appointments. Document the reason for a broken appointment in the Office Journal so the next team member has the full story. Avoid letting appointments sit on the Unscheduled List indefinitely. Dayna recommends approximately three months for most appointments, with reasonable exceptions. Clean up old customized scheduling lists created by former team members or providers. Simplify your workflow by using the main Unscheduled List and filtering by provider instead of maintaining numerous separate lists. Create useful Continuing Care Lists for overdue hygiene patients, rather than relying on Dentrix default lists for patients who are not yet overdue. Focus your Continuing Care workflow on prophy and periodontal maintenance patients who need to be reactivated. Remove broken or canceled appointments from the Appointment Book so Dentrix and your automated patient communication system don't mistakenly think the patient is still scheduled. Watch for patients incorrectly assigned to both prophy and periodontal maintenance Continuing Care types. Learn what the plus sign in the Continuing Care appointment column can tell you about a patient's existing appointment. Keep your Dentrix data clean so third-party patient engagement and reporting tools are also working from accurate information. 👥 Who This Episode Is For This episode is especially helpful for dental office managers, scheduling coordinators, hygiene coordinators, front office teams, Dentrix users, practice owners, and dental teams struggling with overdue patients, broken appointments, hygiene reactivation, patient retention, or schedule openings. ❓ Frequently Asked Questions What is the Dentrix Unscheduled List used for? The Unscheduled List acts as a holding place for patients who had a broken or canceled appointment or who need an appointment but are not ready to schedule yet. Used correctly, it becomes an important tool for filling openings and preventing appointments from falling through the cracks. How long should an appointment stay on the Dentrix Unscheduled List? Dayna recommends keeping most appointments on the list for no more than about three months. After several documented follow-up attempts, the team can remove the appointment rather than allowing the list to become unmanageable. 👉 Book a discovery call with Dayna: https://calendly.com/dayna-johnson/discovery-call 🌐 Learn more about Novonee and Dentrix training: https://www.novonee.com If this episode was helpful, subscribe to the High Performing Dental Team YouTube channel and share it with your office manager, scheduling coordinator, or dental team. A cleaner Dentrix database can lead to better workflows, better follow-up, and fewer patients falling through the cracks.

    #223 Scheduling Lists Best Practices

  8. 31 Aug

    #222 Dental Insurance EFTs & ERAs: Get Paid Faster and Save Hours | Interview with Colleen Huff

    Dental insurance payments don’t have to be confusing, time-consuming, or difficult to reconcile. If your dental practice is still relying heavily on paper checks and EOBs, understanding EFTs and ERAs could dramatically streamline your insurance workflow and improve cash flow. In this episode of the High Performing Dental Team Podcast, Dayna Johnson sits down with dental insurance expert Colleen Huff to break down EFTs (Electronic Funds Transfers), ERAs (Electronic Remittance Advice), insurance payment reconciliation, and Dentrix insurance workflows. Colleen explains why dental practices are moving toward electronic insurance payments, how to create checks and balances, and how tools like Dentrix Insurance Eligibility Pro can improve efficiency. They also discuss why dental insurance isn't just an administrative responsibility. From accurate clinical notes and diagnostic images to treatment estimates and collections, every member of the dental team plays a role in helping the practice get paid correctly. ✅ Key Takeaways Understand the difference between an EFT and ERA and why your practice may want both. Learn how ERAs can flow directly into Dentrix and reduce manual insurance payment posting. Discover why Colleen recommends a separate bank account for dental insurance EFT deposits to make reconciliation easier. Create a checks-and-balances process so your team verifies that EFT deposits actually reached the bank before posting payments. Learn why ERAs and EFTs can save significant administrative time and help improve dental practice cash flow. Understand how electronic EOB information can be stored within the patient's Dentrix Document Center. Learn why accurate insurance breakdowns directly affect treatment estimates, patient portions, collections, and patient trust. Hear Colleen's experience using Dentrix Insurance Eligibility Pro to sync insurance information and reduce manual data entry. Discover why your entire dental team, including the clinical team, has a role in successful insurance claims and reimbursement. Learn why dental practices need to continually update their insurance workflows as payer requirements and technology change. 👥 Who This Episode Is For This episode is especially valuable for dental practice owners, office managers, insurance coordinators, financial coordinators, dental billers, front office teams, Dentrix users, and anyone responsible for dental insurance payments, claims, EOBs, EFT reconciliation, accounts receivable, or insurance verification. 🎓 Learn More From Colleen Huff Colleen offers training and resources to help dental teams understand EFTs, ERAs, insurance workflows, and the rapidly changing dental insurance environment. 👉 Learn more about Colleen's training: https://colleenhuff.com/ 📲 Ready to Improve Your Dental Practice Systems? If inefficient insurance processes, Dentrix workflows, or outdated systems are costing your team time and money, Dayna can help identify the gaps and create more efficient workflows. 👉 Book a discovery call with Dayna: https://calendly.com/dayna-johnson/discovery-call 🌐 Learn more about Novonee: www.novonee.com 👍 Subscribe to the High Performing Dental Team channel for practical strategies on Dentrix, dental practice management, insurance workflows, accounts receivable, treatment planning, and building a more efficient dental team.

    #222 Dental Insurance EFTs & ERAs: Get Paid Faster and Save Hours | Interview with Colleen Huff
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About

Hey there, I’m Dayna Johnson . . . dental practice management expert, certified Dentrix trainer and founder of Novonee, revolutionizing the dental industry through innovation and strategic leadership. It wasn’t long ago that I lived in your shoes navigating the daily challenges of managing a dental practice with the hopes and dreams of having a productive schedule, money in the bank, and getting home on time to my sweet daughter. After 25 years working in the dental practice and 17 years as a certified Dentrix trainer, I found my life’s work helping dental teams 1:1 optimizing their systems and software. If you are looking to create the thriving dental practice you have always dreamed of and empower your high performing dental team, you are in the right place. Let’s get started!

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