173 episodes

We spend each month focusing in on one marketing method - maybe Email or SEO or Google Ads or Facebook Ads.

In our weekly episodes, we go deep into a different area of the marketing method we’re focused on, with a guest selected because they are an expert in their field AND because they have a specific tactic or approach you NEED to know about.

That means for the whole month you’re getting ideas about ONE THING, and you can focus your optimisation time along with us on that one marketing method.

- This month = Pre Peak updates
- Next month = Organic Social media

Previous topics you can listen to right now: SEO, Email marketing, Black Friday, Facebook Ads, Marketing Foundations, Content Marketing, Organic Social Media, Google Ads, TikTok, & Improving Conversion Rates

You can hear a new episode for free every Wednesday.
Each episode lasts about 30-45 minutes and is audio only.

AND at the end of each month we also have a Live Q&A webinar where you get to ask your questions of our guests.
>> Sign up for the next one here: https://keepoptimising.com/webinar/

I look forward to helping you keep optimising your marketing very soon!

Chloe Thomas, host of the show

About our host:
Chloe Thomas has been in marketing for over 15 years, she's the author of multiple best selling books on eCommerce and marketing, and the host of the award-winning UK top 5 marketing podcast, eCommerce MasterPlan.

Join our email list: https://keepoptimising.com/

Keep Optimising eCommerce Podcast Network

    • Business
    • 5.0 • 24 Ratings

We spend each month focusing in on one marketing method - maybe Email or SEO or Google Ads or Facebook Ads.

In our weekly episodes, we go deep into a different area of the marketing method we’re focused on, with a guest selected because they are an expert in their field AND because they have a specific tactic or approach you NEED to know about.

That means for the whole month you’re getting ideas about ONE THING, and you can focus your optimisation time along with us on that one marketing method.

- This month = Pre Peak updates
- Next month = Organic Social media

Previous topics you can listen to right now: SEO, Email marketing, Black Friday, Facebook Ads, Marketing Foundations, Content Marketing, Organic Social Media, Google Ads, TikTok, & Improving Conversion Rates

You can hear a new episode for free every Wednesday.
Each episode lasts about 30-45 minutes and is audio only.

AND at the end of each month we also have a Live Q&A webinar where you get to ask your questions of our guests.
>> Sign up for the next one here: https://keepoptimising.com/webinar/

I look forward to helping you keep optimising your marketing very soon!

Chloe Thomas, host of the show

About our host:
Chloe Thomas has been in marketing for over 15 years, she's the author of multiple best selling books on eCommerce and marketing, and the host of the award-winning UK top 5 marketing podcast, eCommerce MasterPlan.

Join our email list: https://keepoptimising.com/

    Peak Season: How to use Generative AI to create better content with Jon Ricketts, Writerly and EKOM

    Peak Season: How to use Generative AI to create better content with Jon Ricketts, Writerly and EKOM

    Jon Ricketts is a serial SaaS founder with a focus in the field of artificial intelligence and business innovation, which led him to co-found Writerly – a generative AI SaaS platform you can use across your business to create content that’s on brand every time. And Writerly is the home of the brilliant eCommerce content AI system EKOM. 
     In this episode we discuss:
    How to use AI to create website copy effectively every timeHow to easily protect your brand from the errors of AIHow to win in an AI content tsunamiHow to identify legitimate information vs. misinformation in the field of AIHow can this help optimise customer acquisition channels? How to use this technology to improve peak performance
    [07:15] Exciting future for generative AI despite challenges.
    [10:31] Accelerating brands embrace automation, optimisation, and productivity.
    [15:24] Cohort targeting and cross-selling.
    [17:27] Hyper targeted content with granular messaging. 
    [26:15] Advice for hesitant listeners to adopt AI.
    [29:46] An AI content tool that automates team efficiency.
    Learn about Herdify >> https://keepopt.com/herdify

    Find your next eCommerce tool >> https://keepopt.com/tech

    Get all the links and resources we mention & join our email list at https://keepopt.com
    Love the show? Chloe would love your feedback - leave a review here: https://keepopt.com/review or reply to the episode Q&A on Spotify.
    Interested in being a Sponsor? go here: https://keepopt.com/sponsor

    • 36 min
    Peak Season: From Discounts to Bundles – Profitable Promotions 101 with Rosie Bailey, Nibble

    Peak Season: From Discounts to Bundles – Profitable Promotions 101 with Rosie Bailey, Nibble

    Rosie Bailey is the CEO at Nibble, THE award-winning eCommerce AI negotiation bot. Which means she’s ALL about helping eCommerce brands and retailers to increase conversion at the same time as saving margin – thus ultimately increasing profits!
     In this episode we discuss:
    How do different customers engage with products through different channels?How to preserve brand values on DTC websitesTips for companies preparing for Black Friday promotionsHow can bundles be effectively used in promotions?Incorporating mystery boxes into promotions: the potential benefits and drawbacks 
    [05:15] Academic research shows negotiation costs: time, face.
    [08:43] Customer lifetime value key to profit.
    [10:56] Different customers require different channels of sales.
    [17:35] Marketing message: big percentage vs. discounting
    [27:02] Optimise by looking at competitors and tools.
    [30:12] Ways to improve promotions and increase profitability.
    Learn about Herdify >> https://keepopt.com/herdify

    Find your next eCommerce tool >> https://keepopt.com/tech

    Get all the links and resources we mention & join our email list at https://keepopt.com
    Love the show? Chloe would love your feedback - leave a review here: https://keepopt.com/review or reply to the episode Q&A on Spotify.
    Interested in being a Sponsor? go here: https://keepopt.com/sponsor

    • 36 min
    Peak Season: Time to set your Analytics Strategy with Manuel Montanari, Mapp Digital

    Peak Season: Time to set your Analytics Strategy with Manuel Montanari, Mapp Digital

    Manuel Montanari has over 23 years experience managing digital analytics projects for publishers, broadcasters and eCommerce brands, and has been Senior Digital Analytics Consultant at Mapp Digital for the last 3 years. 
     In this episode we discuss:
    Why do you need an Analytics Strategy?What is an Analytics Strategy?How does GA4 impact all this?Alternatives to GA4Why spending more time analysing data improves business performanceWhat is the difference between collected data and actionable insights?The key considerations in choosing the right analytics tool
    [05:57] Analytics strategy vital for making informed decisions.
    [09:15] Clear strategy simplifies workload and frees time.
    [12:22] The right analytics tool enables actionable insights.
    [20:03] Data analysis requires time, understanding, and action.
    [24:40] Data-driven insights improve performance.
    [32:07] How does AI fit into all this?
    Learn about Herdify >> https://keepopt.com/herdify

    Find your next eCommerce tool >> https://keepopt.com/tech

    Get all the links and resources we mention & join our email list at https://keepopt.com
    Love the show? Chloe would love your feedback - leave a review here: https://keepopt.com/review or reply to the episode Q&A on Spotify.
    Interested in being a Sponsor? go here: https://keepopt.com/sponsor

    • 39 min
    Digital Advertising: Create a Competition-Beating Ad Strategy with Rob Harrison-Plastow

    Digital Advertising: Create a Competition-Beating Ad Strategy with Rob Harrison-Plastow

    Rob is CEO at Source Nine, home to The Empathy Blueprint… which you may remember from a previous episode.
    Rob and the team at Source Nine help you take the guesswork out of your ad strategies and create a highly effective campaign that deeply resonates with your target audience.
     In this episode we discuss:
    The steps to create a competition beating ad strategyWhy it's crucial to start with customer researchThe importance of using both Qualitative AND Quantitative research methodsKey factors in creating successful brand strategiesTips for capturing the customer's voice to improve messaging
    [05:45] Directly engage with customers for advantage.
    [09:50] Quantitative data helps with segmentation.
    [13:36] Clear objectives, solve problems, and focused participants.
    [23:15] Quickly complete projects.
    [29:57] Change your thinking.
    [32:29] Gain customer insight for effective marketing strategy.
    Digital Gearbox - grab one of 10 free one to one consultations here >> keepopt.com/digitalgearbox
    Find your next eCommerce tool >> https://keepopt.com/tech

    Get all the links and resources we mention & join our email list at https://keepopt.com
    Love the show? Chloe would love your feedback - leave a review here: https://keepopt.com/review or reply to the episode Q&A on Spotify.
    Interested in being a Sponsor? go here: https://keepopt.com/sponsor

    • 39 min
    Digital Advertising: Reddit Advertising 101 with Izzy Morris from Vodafone

    Digital Advertising: Reddit Advertising 101 with Izzy Morris from Vodafone

    Izzy Morris has been running paid social for a wide range of consumer facing brands for nearly a decade, both in house and agency side. She’s now Head of Paid Social at Vodafone.
     In this episode we discuss:
    What is Reddit and why is it so unique?The different types of ads: from takeovers to self-serviceUsing Reddit to target specific subreddits and niche audiencesIs Reddit for everyone?Agency versus in-house work
    [03:26] How an accidental London agency experience led to passion.
    [09:39] Various ad types: takeovers, self-service, niche.
    [14:42] See results for any budget, but consider product value.
    [18:02] Lead time determines if it's too late for Black Friday.
    [24:23] Getting organised with Notion
    [26:08] Using Meta Blueprint as a free resource.
    Digital Gearbox - grab one of 10 free one to one consultations here >> keepopt.com/digitalgearbox
    Find your next eCommerce tool >> https://keepopt.com/tech

    Get all the links and resources we mention & join our email list at https://keepopt.com
    Love the show? Chloe would love your feedback - leave a review here: https://keepopt.com/review or reply to the episode Q&A on Spotify.
    Interested in being a Sponsor? go here: https://keepopt.com/sponsor

    • 36 min
    Digital Advertising: Boost Sales with Pinterest Ads with Helen Johnson, Remix Marketing

    Digital Advertising: Boost Sales with Pinterest Ads with Helen Johnson, Remix Marketing

    Helen Johnson is a digital advertising expert from Remix Marketing.
    We'll be diving into the realm of Pinterest ads and discussing the benefits of integrating both organic and paid content to maximise your results.
    As little bonus... we'll also explore how to leverage organic content alongside paid advertising to generate free sales. 
     In this episode we discuss:
    How to use Pinterest for SEOWho does Pinterest work best for?What is working right now?What is a safe budget to learn fromWhy it is very different to Facebook Ads
    Digital Gearbox - grab one of 10 free one to one consultations here >> keepopt.com/digitalgearbox
    Find your next eCommerce tool >> https://keepopt.com/tech

    Get all the links and resources we mention & join our email list at https://keepopt.com
    Love the show? Chloe would love your feedback - leave a review here: https://keepopt.com/review or reply to the episode Q&A on Spotify.
    Interested in being a Sponsor? go here: https://keepopt.com/sponsor

    • 35 min

Customer Reviews

5.0 out of 5
24 Ratings

24 Ratings

Rosie Bailey ,

Actionable real world advice

Chloe’s skills is in breaking down complexity and creating actionable advice, what you have year is the podcast encyclopaedia of how to grow your e-commerce :-)

Laura (Pink Leopard) ,

Excellent host

I really enjoyed being a guest on this podcast. Chloe is friendly, warm & just lovely to chat about marketing with! She’s very knowledgeable and the podcast is really insightful for gaining easy to understand tips & ideas for your e-commerce business.

JessieJJJJJJ8 ,

Amazing podcast with great practical tips

This podcast is the real deal. The host is super organised and ensures the episodes pack a valuable punch every single time.
On my must-listen list every week!

Top Podcasts In Business

DOAC
Goalhanger Podcasts
BBC Radio 5 Live
BBC Radio 4
BBC Radio 5 Live
Adyen UK

You Might Also Like

Chloë Thomas
Tier 11
Andrew Youderian | e-Commerce Entrepreneur
The Hammersley Brothers
Nik Sharma & Moiz Ali
Michael Stelzner, Social Media Examiner