Primer by Create/Change

Create/Change

Are you interested in how technology can transform health, education and the public sector? Three institutions form the backbone of everyday life in a democracy: the school, the hospital, and the state. All three were designed for a world that is disappearing fast. All three are under simultaneous pressure from the same forces: rising expectations, shrinking budgets, and technology that moves faster than governance can follow. Primer from Create/Change is not about whether technology can fix these institutions. It is about who is doing the rewiring, how they're doing it, and what gets lost - and gained - in the process. Hosted on Acast. See acast.com/privacy for more information.

Episodes

  1. Asking better questions about AI in education with Punya Mishra

    15 Jun

    Asking better questions about AI in education with Punya Mishra

    The AI in education conversation has been captured by one idea - how do we stop students cheating? It's the wrong question Dr Punya Mishra is a learning scientist at Arizona State University and co-creator of TPACK — the most-cited framework for technology integration in teaching. What sets Punya apart is that he's not just a commentator — he's building learning experiences at an innovative university with an agile culture that rewards risk. And in his practice he's asking much better questions: How can educators treat AI as a creative partner rather than a threat to manage?How to turn what he calls a “smart, drunk, sycophantic intern” into an experience that challenges students rather than feeds them slopAnd what parts of learning should stay deliberately hard – where do students need to struggle? To find out more about Punya's work, visit his website at https://punyamishra.com/ 00:00 Intro 01:21 What's most exciting about the use of generative AI in education and what makes you most nervous? 07:27 AI-driven learning design in action: the Unit Circle Demo 13:04 How can AI become a useful thinking partner for students? 20:19 The Novice's Dilemma 26:42 The need for cognitive struggle 31:37 Punya's advice on how to start designing learning experiences with AI 37:55 How Arizona State encourages innovation For more about Create/Change visit www.createchange.io Hosted on Acast. See acast.com/privacy for more information.

    44 min
  2. Mark Stanley: Trust, Users, Delivery

    15/05/2023

    Mark Stanley: Trust, Users, Delivery

    Mark is a Deputy Director at the UK Government’s Ministry of Justice, where he leads Probation Digital. Mark studied law and became a barrister, drawn to the humanity exposed in criminal cases. However, he found it difficult to make a living in this field and moved into commercial law, where he “lost my passion”. He found a new calling in government and joined the MoJ in 2010. Since then, he’s been given the brief of operationalising GDS as its first Head of Agile, launched DfE’s flagship Apprenticeships Service and now leads the delivery of the digital Probation portfolio at MoJ. Our co-founder met Mark at the Government Digital Service in 2013 and he's been privileged to work with him and learn from him at several government departments since then. They had a slogan at the Government Digital Service - Trust, Users, Delivery - and in this episode they talk about how these three concepts are at the heart of Mark’s approach to developing government services and and how bringing policy, delivery and operations together can be a game-changer. 0:00 Intro 0:50 Mark’s backstory 3:37 Climbing on the AlphaGov bandwagon 6:17 How trust can be given, rather than earned 8:05 Why empowerment is essential for agile ways-of-working 10:40 Why government struggles to focus on end users 12:39 Leading the digital Apprenticeships service 14:35 Being in the hot seat on a priority government delivery 18:30 How digital helps deliver MoJ’s probation strategy 23:25 Digital is the business 24:00 What’s next for Probation Digital 26:20 Inspirational leaders 28:45 Lesson learned for new leaders in digital roles Follow Mark Stanley on Twitter at @moonkin Twitter ➡️ createchangeGOV LinkedIn ➡️ Create/Change Website ➡️ https://createchange.io For original insights and digital government inspiration, sign up for our newsletter here 👉 https://createchange.io/newsletter-signup/ For more about Create/Change visit www.createchange.io Hosted on Acast. See acast.com/privacy for more information.

    31 min
  3. Is there such a thing as Good Bureaucracy? - Mark Schwartz

    03/02/2023

    Is there such a thing as Good Bureaucracy? - Mark Schwartz

    As CIO of US Citizenship and Immigration Services from 2010 - 17, Mark Schwartz provoked the federal government into adopting Agile and DevOps practices, overcoming an established planet-sized policy for overseeing the delivery of technology systems. In this Primer interview, you’ll discover some of the experiences that Mark went through while helping executives from large organizations overcome obstacles to digital transformation, as well as analysing and thinking about what makes a good bureaucracy and what tools are needed to succeed. Listen to the podcast for some great advice on digitally transforming bureaucracies. 00:00 Introduction 01:07 Mark's backstory 04:40 The US Citizenship and Immigration bureaucracy 09:56 A bad example of a bad bureaucracy 11:56 Management Directive 102 15:42 30 ideas for working with a bureaucracy  17:09 What did MarkS do with Citizenship and Immigration bureaucracy? 25:11 Benefits of Agile 27:23 Patterns/plays to make when working with bureaucracies  34:14 Similarities between the private and public sectors when it comes to bureaucracy and digital transformation 36:58 Mark Schwartz's next book 40:06 Top advice for bureaucrats and large organisations working with digital delivery teams 42:04 Words of hope for digital delivery team’s starting up in big bureaucracies Follow Mark Schwartz on Twitter at @schwartz_cio Twitter ➡️ createchangeGOV LinkedIn ➡️ Create/Change Website ➡️ https://createchange.io For original insights and digital government inspiration, sign up for our newsletter here 👉 https://createchange.io/newsletter-signup/ For more about Create/Change visit www.createchange.io Hosted on Acast. See acast.com/privacy for more information.

    43 min
  4. Upgrading the state with James Plunkett

    18/07/2022

    Upgrading the state with James Plunkett

    Our first interview is with James Plunkett, author of End State (one of the Guardian’s political books of the year). In his book James explores nine big social problems and nine radical ways to put things right but what he says he’s really interested in are the projects these ideas are a part of: how do we upgrade the state so it’s capable of governing a 21st Century economy? SHOW NOTES 00:00 Intro 00:46 The meeting with Gordon Brown and Tim Berners-Lee that inspired the book 02:35 Industrial Revolution vs the Digital revolution 07:53 Why policymaking needs to become more agile 10:20 Why the politics of 2050 are rooted in ideas that are with us now 13:10 Is UBI a crazy idea that's destined to become common sense? 17:59 Did government become more agile in response to the pandemic? 19:01 Is a crisis a terrible thing to waste? 21:15 Why the most radical new ideas are neither ‘left’ nor ‘right’ 25:42 How do public servants take advantage of flux and uncertainty? 34:11 How Citizen’s Advice designs for compassion Follow James on Twitter at @jamestplunkett Read his blog at https://endstate.substack.com/ Buy End State: https://www.hachette.co.uk/titles/james-plunkett/end-state/9781398702202/ Twitter➡️ createchangeGOV LinkedIn➡️ Create/Change Website➡️ https://createchange.io For original insights and digital government inspiration, sign up to our newsletter here 👉 https://createchange.io/newsletter-signup/ For more about Create/Change visit www.createchange.io Hosted on Acast. See acast.com/privacy for more information.

    43 min

About

Are you interested in how technology can transform health, education and the public sector? Three institutions form the backbone of everyday life in a democracy: the school, the hospital, and the state. All three were designed for a world that is disappearing fast. All three are under simultaneous pressure from the same forces: rising expectations, shrinking budgets, and technology that moves faster than governance can follow. Primer from Create/Change is not about whether technology can fix these institutions. It is about who is doing the rewiring, how they're doing it, and what gets lost - and gained - in the process. Hosted on Acast. See acast.com/privacy for more information.