Referrals Done Right

Scott Grates

The Secret to Creating Infinite Opportunities to Grow Your Small Business. Hosted by Scott Grates.

  1. 1 day ago

    #154 - Leading a 120-Year Legacy • Gina Thorsen

    In this episode of Referrals Done Right, Scott sits down with Gina Thorsen, CEO of Jacquart Fabric Products and the Stormy Kromer brand, to talk about leadership, legacy and the power of building relationships that stand the test of time. As the first woman to lead the company in its 120 year history, Gina shares how she is honoring a beloved American brand while finding new ways to grow through partnerships, innovation and a commitment to American manufacturing. Throughout the conversation, Gina explains why relationships have always been the foundation of the company's success. From decades long supplier partnerships to exceptional customer service, she shares how trust and consistency have created opportunities that no marketing campaign could replace. This episode is filled with practical lessons on leadership, brand building and why staying true to your values can become your greatest competitive advantage. You Will Learn: • How strong relationships create long term business success and lasting customer loyalty • Why protecting your values can become a powerful competitive advantage • How strategic partnerships help brands reach new audiences without losing their identity • What it takes to lead a family business while honoring its legacy and embracing change • Why doing the basics well still sets great companies apart in today's marketplace --- Gina Thorsen's Links: Website - https://www.jacquarts.com Stormy Kromer - https://www.stormykromer.com Instagram - https://www.instagram.com/kromergal --- Scott Grates' Links: Referrals Done Right - https://www.referralsdoneright.org Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Scott Grates Website - https://www.scottgrates.com Love Living Local  - https://www.instagram.com/lovelivinglocal315 Scott's FB - https://www.facebook.com/scott.grates.1 Scott's - https://www.instagram.com/scottgrates TikTok - https://www.tiktok.com/@scott.grates

    #154 - Leading a 120-Year Legacy • Gina Thorsen
  2. 5 days ago

    #153 - Golden Opportunities

    In this solo episode of Referrals Done Right, Scott explores a challenge that many business owners never expect to face. It is not a lack of opportunities. It is having too many good ones. As businesses grow and relationships expand, the hardest decisions often become choosing between several promising paths instead of choosing between right and wrong. Scott shares how this shift has changed his own perspective on leadership, success and intentional decision making. Throughout the episode, Scott explains why every opportunity comes with a hidden cost in time, energy and focus. He challenges listeners to stop chasing every open door and instead evaluate each opportunity against the person they want to become. This episode is a reminder that clarity is often found through subtraction and that saying no to good opportunities can create space for the ones that matter most. You Will Learn: • Why having too many opportunities can create more stress than having too few • How every commitment carries a hidden cost beyond money • Why the best leadership decisions are often between two good options • A simple question to help evaluate your current commitments and priorities • How saying no creates the focus needed to build a more intentional business and life --- Scott Grates' Links: The Magnetic Niche - https://mailchi.mp/wonderlabstrategy/findyourniche Referrals Done Right - https://www.referralsdoneright.org Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Scott Grates Website - https://www.scottgrates.com Love Living Local  - https://www.instagram.com/lovelivinglocal315 Scott's FB - https://www.facebook.com/scott.grates.1 Scott's - https://www.instagram.com/scottgrates TikTok - https://www.tiktok.com/@scott.grates

    #153 - Golden Opportunities
  3. 20 Jul

    #152 - Time Well Spent • Anna Dearmon Kornick

    In this episode of Referrals Done Right, Scott sits down with time management coach, keynote speaker, and It's About Time host Anna Dearmon Kornick for a conversation that goes far beyond productivity hacks. Anna shares why overwhelm has become so common and explains that the solution is not doing more. It starts with creating awareness, getting clear on what matters most and making intentional decisions about how you spend your time. Together, they explore why many people chase new tools before identifying the real source of their stress. Throughout the conversation, Anna introduces practical strategies for creating space, protecting boundaries, and eliminating time leaks that quietly steal focus throughout the day. She also shares the personal experiences that shaped her perspective on time, including her work as a congressional scheduler and growing up in a funeral home family. This episode is filled with actionable ideas that will help you stop reacting to your calendar and start building a life with fewer regrets and greater purpose. You Will Learn: • Why awareness is the first step to overcoming overwhelm • How clear priorities make it easier to protect your time and your boundaries • Why transition moments often become your biggest source of lost time • The value of creating a personal board of directors that includes mentors and coaches • How making intentional decisions with your time leads to greater fulfillment and fewer regrets --- Anna Dearmon Kornick's Links: Website - https://annadkornick.com Book - https://annadkornick.com/book Linkedin - https://www.linkedin.com/in/annadearmonkornick Instagram - https://www.instagram.com/annadkornick YouTube - https://www.youtube.com/channel/UCaN48hIUyxrV5hHMlq2aCow --- Scott Grates' Links: Referrals Done Right - https://www.referralsdoneright.org Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Scott Grates Website - https://www.scottgrates.com Love Living Local  - https://www.instagram.com/lovelivinglocal315 Scott's FB - https://www.facebook.com/scott.grates.1 Scott's - https://www.instagram.com/scottgrates TikTok - https://www.tiktok.com/@scott.grates

    #152 - Time Well Spent • Anna Dearmon Kornick
  4. 16 Jul

    #151 - Stay Curious Longer

    In this solo episode of Referrals Done Right, Scott shares one simple idea that has the potential to transform the way we build relationships. Stay curious longer. Inspired by a conversation with relationship strategist Stacy Harris, Scott challenges the tendency to judge people too quickly based on a job title or first impression. Instead, he encourages listeners to slow down, ask better questions and discover the opportunities that only reveal themselves through genuine conversation. Throughout the episode, Scott explains why the best referral partners often come from unexpected places and why meaningful relationships cannot be rushed. He shares stories of professionals who first saw each other as competitors but later became valuable referral partners through curiosity and trust. This episode is a reminder that great relationships are not built by collecting contacts. They are built by taking the time to truly know the person sitting across from you. You Will Learn: • Why staying curious creates stronger relationships and better referrals • How first impressions can prevent valuable opportunities from developing • Why the best referral partners are often the ones you least expect • The difference between collecting contacts and becoming a true connector • How asking one more question can lead to lasting relationships and unexpected opportunities --- Scott Grates' Links: The Magnetic Niche - https://mailchi.mp/wonderlabstrategy/findyourniche Referrals Done Right - https://www.referralsdoneright.org Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Scott Grates Website - https://www.scottgrates.com Love Living Local  - https://www.instagram.com/lovelivinglocal315 Scott's FB - https://www.facebook.com/scott.grates.1 Scott's - https://www.instagram.com/scottgrates TikTok - https://www.tiktok.com/@scott.grates

    #151 - Stay Curious Longer
  5. 13 Jul

    #150 - Your Best Leads Already Know You • Stacy Harris

    In this episode of Referrals Done Right, Scott sits down with Stacy Harris, strategic relationship advisor and founder of Stacy Harris Consulting, for a conversation about building stronger relationships that lead to consistent business growth. Stacy explains why networking has earned a bad reputation and why most people approach it without a clear strategy. Together, they discuss why relationships are becoming even more valuable in a world shaped by AI, digital communication and constant distractions. They also explore how trust, consistency, and genuine human connection create opportunities that traditional marketing often cannot. Throughout the conversation, Stacy shares practical systems that help professionals stay connected with the people already in their network. She explains why follow up should be intentional, why referral partners deserve as much attention as clients and why networking is really about serving others before asking for anything in return. This episode is filled with practical advice for anyone who wants to replace random networking with meaningful relationships that produce long term results. You Will Learn: • Why strategic relationships create more opportunities than random networking • How consistent follow up strengthens trust and keeps you top of mind • Why your existing network may be your greatest source of future business • Practical habits that make networking feel natural instead of uncomfortable • How serving others first leads to stronger referrals and lasting business growth --- Stacy Harris' Links: Website - https://stacyharrisconsulting.com Linkedin - https://www.linkedin.com/in/stacy-harris-b94b209 Instagram - https://www.instagram.com/stacyharrisconsulting Facebook - https://www.facebook.com/StacyHarrisConsulting --- Scott Grates' Links: Referrals Done Right - https://www.referralsdoneright.org Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Scott Grates Website - https://www.scottgrates.com Love Living Local  - https://www.instagram.com/lovelivinglocal315 Scott's FB - https://www.facebook.com/scott.grates.1 Scott's - https://www.instagram.com/scottgrates TikTok - https://www.tiktok.com/@scott.grates

    #150 - Your Best Leads Already Know You • Stacy Harris
  6. 9 Jul

    #149 - Whose Bags Are You Carrying?

    In this solo episode of Referrals Done Right, Scott continues his personal journey through a season of transition by asking one simple but powerful question. How much of what you are carrying actually belongs to you? As he works through one of the biggest decisions of his career, Scott reflects on the expectations, definitions of success, and pressures that quietly shape our lives. He challenges listeners to consider whether they are pursuing a path they intentionally chose or one they inherited from other people. Throughout the episode, Scott shares a practical exercise designed to help listeners identify the weight they may have been carrying for years without realizing it. He explores how comparison, culture, ambition, and ego can slowly influence our priorities until they no longer reflect our true values. This episode is a thoughtful reminder that freedom does not always come from adding more to your life. Sometimes it begins by letting go of what was never yours to carry. You Will Learn: • Why many definitions of success are inherited instead of intentionally chosen • How comparison and outside expectations can quietly shape your identity • A simple exercise to identify the burdens that no longer belong to you • Why redefining success starts with asking better questions • How letting go of unnecessary weight creates more freedom, clarity, and purpose --- Scott Grates' Links: The Magnetic Niche - https://mailchi.mp/wonderlabstrategy/findyourniche Referrals Done Right - https://www.referralsdoneright.org Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Scott Grates Website - https://www.scottgrates.com Love Living Local  - https://www.instagram.com/lovelivinglocal315 Scott's FB - https://www.facebook.com/scott.grates.1 Scott's - https://www.instagram.com/scottgrates TikTok - https://www.tiktok.com/@scott.grates

    #149 - Whose Bags Are You Carrying?
  7. 6 Jul

    #148 - Your Business Is Not Your Identity • Adam Roach

    In this episode of Referrals Done Right, Scott sits down with entrepreneur, coach, and I Love Coaching founder Adam Roach for a conversation about purpose, identity, and building a business that creates lasting impact. Adam shares his journey from teaching tennis in California to building and exiting multiple successful companies. Along the way, he explains how each season of success eventually led him to a deeper calling. Rather than chasing bigger businesses, he discovered the importance of pursuing significance and helping others step into their own purpose. Throughout the conversation, Adam and Scott discuss the challenges that keep entrepreneurs from making meaningful transitions. They explore imposter syndrome, identity, community, and the value of surrounding yourself with trusted mentors. Adam also shares the framework behind I Love Coaching and explains why great coaches focus on transformation instead of themselves. This episode is filled with practical wisdom for anyone who feels called to build something bigger than a business. You Will Learn: • Why success without significance often leaves entrepreneurs feeling unfulfilled • How identity and purpose shape every stage of business growth • Why surrounding yourself with mentors and community accelerates transformation • The difference between being the hero and becoming the guide for others • How clarity around your calling can help you build a business with lasting impact --- Adam Roach's Links: Website - https://ilovecoachingco.com/ Instagram - https://www.instagram.com/adamrroach --- Scott Grates' Links: Referrals Done Right - https://www.referralsdoneright.org Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Scott Grates Website - https://www.scottgrates.com Love Living Local  - https://www.instagram.com/lovelivinglocal315 Scott's FB - https://www.facebook.com/scott.grates.1 Scott's - https://www.instagram.com/scottgrates TikTok - https://www.tiktok.com/@scott.grates

    #148 - Your Business Is Not Your Identity • Adam Roach
  8. 3 Jul

    #147 - Your Magnetic Niche

    In this solo episode of Referrals Done Right, Scott shares one of the biggest insights he has uncovered during his recent season of reflection. After interviewing Emily Armstrong, he completed her Magnetic Niche exercise and realized he did not have a credibility problem. He had a clarity problem. That realization sparked a deeper conversation about why so many business owners struggle to explain exactly who they help and the specific problems they solve. Scott explains how greater clarity can transform your messaging, strengthen your relationships and attract the right opportunities. Throughout the episode, Scott walks listeners through the questions that challenged his own thinking and encouraged him to narrow his focus. Rather than trying to help everyone, he explains why the greatest impact comes from deeply understanding a specific group of people and the challenges they face. This episode is a practical reminder that the more clearly you define your purpose, the easier it becomes for others to understand your value and confidently introduce you to the people who need you most. You Will Learn: • Why clarity is often a bigger challenge than credibility • How defining a specific niche creates stronger relationships and better referrals • Why broad messaging makes it harder for people to understand your value • The questions that can help you identify who you are uniquely equipped to serve • How greater clarity leads to better conversations, stronger confidence, and more meaningful business growth --- Scott Grates' Links: The Magnetic Niche - https://mailchi.mp/wonderlabstrategy/findyourniche Referrals Done Right - https://www.referralsdoneright.org Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Scott Grates Website - https://www.scottgrates.com Love Living Local  - https://www.instagram.com/lovelivinglocal315 Scott's FB - https://www.facebook.com/scott.grates.1 Scott's - https://www.instagram.com/scottgrates TikTok - https://www.tiktok.com/@scott.grates

    #147 - Your Magnetic Niche

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The Secret to Creating Infinite Opportunities to Grow Your Small Business. Hosted by Scott Grates.

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