The MSP Zone

Charles Weaver
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The MSP Zone

Weekly discussion of news, events, and topics of interest to the global managed services professional community. The series will have the latest and most relevant discussions in managed services and cloud computing, featuring special guests and notable figures in the profession.

  1. 12 FEB

    Surviving MSP Litigation

    In this episode, we delve into the significant impact that outlandish claims can have on insurance premiums. Here are the key takeaways: 1. Impact on Premiums: Outlandish claims can lead to a substantial increase in insurance premiums, affecting both carriers and policyholders. 2. Judicial System Costs: The judicial system mandates that all claims be tried, which escalates costs for insurance companies. 3. Legal Defense Expenses: Defending against claims can result in substantial legal expenses for carriers, including lawyer fees and other related costs. 4. Expert Involvement: Complex cases often require the expertise of forensic and IT professionals, adding to the financial burden. 5. Financial Burden: Lawyer fees are a significant contributor to the overall financial burden of handling claims. 6. Carrier Responsibility: Insurance carriers are responsible for defending all claims, regardless of their nature. 7. Premium Increases: The nature and frequency of claims can lead to a rise in insurance premiums. 8. Absurdity of Claims: The conversation highlights the absurdity of some claims and their impact on the industry. 9. Importance of Legal Defense: Effective legal defense is crucial for insurance providers to manage costs and protect their interests. 10. Cost Implications: Understanding the cost implications of claims is essential for the insurance industry to navigate financial challenges effectively.Tune in to gain a deeper understanding of how these factors interplay and shape the landscape of insurance premiums.

    42 min

  2. 29 JAN

    GRC Risks for MSPs

    Join our panel of experts as we explore the complexities of compliance for Managed Service Providers (MSPs) and how Cyber Verify serves as a crucial tool in translating various compliance requirements across different industries, ensuring that MSPs can effectively manage controls for their diverse client base.

    38 min

  3. 16 JAN

    Modernizing Cybersecurity: The Path to Immunity

    The episode focuses on the urgent need for modernizing outdated systems to enhance cybersecurity. Charles Weaver emphasizes the significant role Managed Service Providers (MSPs) will play in this multi-year project, starting this year, to ensure systems are updated and protected against cyber threats.

    41 min

  4. 8 JAN

    The Bright Future of MSPs in 2025

    n this episode, we dive into the current state and future outlook of Managed Service Providers (MSPs). Our discussion highlights the strong optimism for 2025 demand among MSPs, reflecting a positive sentiment across the industry. Despite the typical uncertainties that election years bring, most MSPs reported a successful 2023 and are looking forward to the conclusion of the election cycle. As we move into 2025, challenges are anticipated, but the overall expectation is one of growth. MSPs are determined to maintain their positive momentum, with networking among peers revealing a shared sense of optimism. The resilience and adaptability of the MSP sector are evident, with positive growth trends noted across North America. Collaboration among MSPs is emphasized as a key strategy for navigating future challenges. By working together, MSPs are better positioned to continue their growth and success in the coming years. Tune in to hear more about the strategies and insights that are driving the MSP sector forward!

    45 min

  5. 11/12/2024

    Will CMMC Be Relevant for MSPs in the Future?

    This conversation delves into the Cybersecurity Maturity Model Certification (CMMC) and its implications for Managed Service Providers (MSPs). Charles Weaver and Chris Viau discuss the origins of CMMC, its framework, and how it applies to MSPs and their clients in the Defense Industrial Base (DIB). They explore the different levels of CMMC compliance, the role of the UCS framework tailored for MSPs, and the future of CMMC amidst potential deregulation. The discussion emphasizes the importance of proactive measures for MSPs to enhance their cybersecurity posture and assist clients in navigating compliance requirements. Takeaways CMMC is crucial for protecting sensitive data in the DIB. MSPs play a vital role in helping clients achieve CMMC compliance. Understanding the scope of CUI is essential for MSPs. CMMC compliance is not a one-size-fits-all approach. The UCS framework is designed specifically for MSPs. Future CMMC developments may lead to increased efficiency. MSPs should focus on policy-driven compliance strategies. Deregulation may impact CMMC enforcement and requirements. MSPs need to be proactive in enhancing cybersecurity measures. Collaboration between MSPs and clients is key to successful compliance.

    40 min

  6. 05/12/2024

    The Origins of Managed Services

    Summary In this conversation, Charles and Mike Backers delve into the evolution of the Managed Services Provider (MSP) industry, exploring its origins, challenges, and the establishment of standards that define the profession today. Mike shares his journey from a professional engineer to a key figure in the MSP landscape, discussing the importance of client relationships, the need for ethical practices, and the impact of regulatory pressures. The dialogue highlights the significance of creating a unified certification standard for MSPs, ensuring transparency and reliability in the services provided. As the conversation unfolds, it becomes clear that the MSP model has not only survived but thrived, adapting to the ever-changing technological landscape and the increasing importance of cybersecurity.

    39 min

  7. 21/11/2024

    Political Winds are Changing for MSPs

    Summary In this conversation, Charles discusses the shifting political landscape affecting Managed Service Providers (MSPs) and the evolving cybersecurity environment. He emphasizes the need for cyber immunity legislation to alleviate the risk burden on MSPs and enhance cybersecurity practices. The discussion covers the importance of cyber hygiene, the role of state governments, and the benefits of implementing such legislation for various stakeholders, including businesses and MSPs themselves. Charles calls for MSPs to advocate for this legislative change to protect their interests and improve the overall cybersecurity posture.

    45 min

  8. 05/11/2024

    Why MSPs Must Engage with AI Now

    In this conversation, Charles Weaver and Sam Blowes discuss the implications of artificial intelligence (AI) for Managed Service Providers (MSPs). They explore the necessity of AI usage policies, the impact of AI on employment, data privacy and compliance risks, the accuracy of AI outputs, and the importance of engaging with AI technologies. The discussion emphasizes that while AI presents challenges, it also offers opportunities for MSPs to enhance their services and better serve their clients.

    32 min
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About

Weekly discussion of news, events, and topics of interest to the global managed services professional community. The series will have the latest and most relevant discussions in managed services and cloud computing, featuring special guests and notable figures in the profession.

Information

  • Creator
    Charles Weaver
  • Years Active
    2020 - 2025
  • Episodes
    306
  • Rating
    Clean
  • Copyright
    © Charles Weaver
  • Show Website
    The MSP Zone

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