At Your Convenience

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“At Your Convenience” is the official podcast of CSP Daily News and CSP magazine. It explores the hottest trends and news in convenience retailing. Once a week, listeners will hear CSP’s editors discuss topics ranging from mergers and acquisitions and foodservice trends to store design and tobacco regulations with convenience-store retailers and other experts from around the industry. “At Your Convenience” also releases special issues, like content from our C-Store Women’s event and Convenience Retailing University conference.

  1. 6日前

    Weigel's Marketing Director: 'We Need to Treat Marketing Like QSRs Do'

    In this episode of “At Your Convenience,” CSP Editor Diane Adam talks to Nick Triantafellou, director of marketing at Weigel’s. On this podcast, recorded April 15 at the annual Midwest Fuel and Convenience Trade Show, M-PACT, in Indianapolis, the two discussed foodservice and how Powell, Tennessee-based Weigel’s is measuring success beyond sales. They also discussed loyalty and digital engagement and what role personalization plays in the c-store retailer’s loyalty strategy. Key Takeaways: Foodservice is booming: Breakfast and lunch have always been strong at Weigel's, but third-party delivery is now driving dinner sales.Loyalty done right: Weigel's refreshed app interface has increased engagement, especially among Gen Z customers.Personalization isn't the silver bullet: It's a tool, not the end-all-be-all. The key is meeting customers where they are—without being creepy.C-stores can compete with QSRs: With better locations and high-quality food, the industry just needs to treat marketing like the big players do.Data, data, data: From consumer data platforms to retail media networks, Weigel's is building a smarter, more targeted marketing engine.

    18 分鐘

  2. 5月8日

    Intoxicating hemp Beverages find sweet spot in c-stores as category gains momentum

    On CSP's “At Your Convenience” podcast, recorded at the inaugural CSP Cannabis Forum, Scott Estrella from Majors Management, LLC and Blake Patterson from Keef Brands discussed how hemp beverages are successfully launching in the convenience channel, revealing strong consumer demand and strategic merchandising approaches that are reshaping the category. They discuss their partnership model, which focuses on retail fundamentals rather than reinventing strategies. For example, Estrella plans to integrate hemp beverages directly into beer cooler space, believing "it belongs in the beer space" rather than separate coolers, making the category more accessible to mainstream consumers. Both stressed the importance of proper distribution channels and consumer education, particularly as federal regulations threaten the hemp beverage market's future accessibility. Listen to the full conversation on the “At Your Convenience” podcast and subscribe for more insights on cannabis, regulations and the future of convenience retail.

    23 分鐘

  3. 5月5日

    Inside the evolution of c-store mystery shopping

    In this episode of “At Your Convenience,” Rachel Gignac, conference content manager at Informa, talks to Cameron Watt, president and CEO of Intouch Insight. Their conversation explores how the annual Mystery Shop audit, which CSP partners with Intouch Insight for, has evolved over the past two decades, from basic service checks to a more comprehensive focus on cleanliness, food safety and overall customer experience. Watt shares how technology is reshaping service speed and satisfaction and how operators are using these insights to strengthen loyalty and operational performance. He also looks ahead to emerging trends and how convenience retailers can continue raising the bar to meet growing consumer expectations. Check out more from CSP Daily News: https://www.cspdailynews.com/

    24 分鐘

  4. 4月30日

    The Future of Hemp Beverages: Navigating Regulations and Opportunities

    In this episode of “At Your Convenience,” Melissa Vonder Haar, CSP Cannabis Forum Board chair and managing director of TradeWorks for iSee Store Innovations, speaks with Cann Co-founder Jake Bullock and Chris Bambury, president of Bonneau Markets.  The conversation took place at the inaugural CSP Cannabis Forum by Informa, held in March.  They dive into the complex landscape of hemp beverage regulations and what they mean for convenience retailers. Learn about the current state of hemp beverage regulations, why they matter, and how convenience retailers can advocate for responsible policies in this evolving market.

    24 分鐘

  5. 4月28日

    Wearing ‘a lot of hats’ goes with being part of small, family-run c-store chain

    In this episode of “At Your Convenience,” CSP Editor Chuck Ulie talks with Brayton Heinz (left), inside sales director at Coffee Cup Travel Plazas, Sioux Falls, South Dakota.  Heinz talks about being part of a four-store, family-run convenience-store chain—as well as data analysis, negotiating to maximize profitability and keeping up with today’s many trends. On this podcast, Heinz also discusses how Pokemon is back, keeping food waste to a minimum and the quick-service restaurants they have in their stores. Check out more from CSP Daily News: https://www.cspdailynews.com/ Read more from Chuck Ulie: https://www.cspdailynews.com/profile/chuck-ulie

    22 分鐘

  6. 4月21日

    The evolution of cannabis in the c-store industry

    In this episode of “At Your Convenience,” Scott Estrella, senior category manager at Majors Management, speaks with CSP Cannabis Forum Board Chair and Managing Director of TradeWorks for iSee Store Innovations Melissa Vonder Haar, and her father, Joe Vonder Haar, co-founder of iSee Store Innovations. The conversation took place at the inaugural CSP Cannabis Forum by Informa, held in March.  The three talked about how attitudes about cannabis in the convenience-store industry have changed over time, and what opportunities there are in the channel today. Melissa Vonder Haar also shared her journey to advocate for both the cannabis and convenience industries.

    29 分鐘

  7. 4月14日

    What it takes to carry hemp-THC in convenience stores

    In this episode of “At Your Convenience,” CSP Editor Diane Adam talks to Josie Johnson, manager of 36 Lyn Refuel Station in South Minneapolis.  On this podcast, recorded March 25 at the CSP Cannabis Forum in Lombard, Illinois, Johnson, who is a member of CSP's C-Store Cannabis Board, discusses being a c-store retailer who carries hemp-THC products. Minnesota was the first state in the country to legalize products containing hemp-THC. Read more from CSP: https://www.cspdailynews.com/

    12 分鐘

  8. 4月7日

    How global events are shaping U.S. fuel prices: Insights from Dr. Thomas Weinandy

    In this episode of “At Your Convenience,” CSP Executive Editor Hannah Hammond talks to Dr. Thomas Weinandy, principal research economist at Upside. The two discussed the conflict in Iran and how measures like the Jones Act waiver are aiming to help supply chain disruptions in the oil market. Weinandy also shared how events abroad are affecting U.S. fuel prices—and how consumers are responding at convenience stores and gas stations.  “At Your Convenience” brings industry experts and analysts together with CSP editors to discuss the latest in c-store news and trends. From mergers and acquisitions to foodservice and technology, the podcast delivers the story straight to listeners in short-format episodes, perfect for the morning commute or a quick break at the office.

    16 分鐘
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關於

“At Your Convenience” is the official podcast of CSP Daily News and CSP magazine. It explores the hottest trends and news in convenience retailing. Once a week, listeners will hear CSP’s editors discuss topics ranging from mergers and acquisitions and foodservice trends to store design and tobacco regulations with convenience-store retailers and other experts from around the industry. “At Your Convenience” also releases special issues, like content from our C-Store Women’s event and Convenience Retailing University conference.

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