143 episodes

Cold Call distills Harvard Business School's legendary case studies into podcast form. Hosted by Brian Kenny, the podcast airs every two weeks and features Harvard Business School faculty discussing cases they've written and the lessons they impart.

Cold Cal‪l‬ Harvard Business School

    • Management
    • 5.0 • 1 Rating

Cold Call distills Harvard Business School's legendary case studies into podcast form. Hosted by Brian Kenny, the podcast airs every two weeks and features Harvard Business School faculty discussing cases they've written and the lessons they impart.

    Examining Race and Mass Incarceration in the United States

    Examining Race and Mass Incarceration in the United States

    The late 20th century saw dramatic growth in incarceration rates in the United States. Of the more than 2.3 million people in U.S. prisons, jails, and detention centers in 2020, 60 percent were Black or Latinx. Harvard Business School assistant professor Reshmaan Hussam probes the assumptions underlying the current prison system, with its huge racial disparities, and considers what could be done to address the crisis of the American criminal justice system.

    • 26 min
    Fostering Authenticity and Employee Engagement at John Deere

    Fostering Authenticity and Employee Engagement at John Deere

    As the first Black female factory manager to lead a John Deere plant, Rosalind Fox must figure out how to build relationships with her staff, who are mostly white men. Harvard Business School senior lecturer Tony Mayo discusses the pressure on Fox to assimilate into the dominant culture, her decision to lean into her authentic self, and the deep connection between employee engagement and authenticity.

    • 26 min
    Developing Resilience on the Path to Becoming a CEO

    Developing Resilience on the Path to Becoming a CEO

    As a Black female CEO, Shellye Archambeau is no stranger to adversity. Now she faces her most critical leadership decision. The software company she leads, MetricStream, is losing customers, hemorrhaging cash, and struggling to make payroll. Harvard Business School professor Tsedal Neeley discusses Archambeau’s leadership style and the importance of developing resilience, particularly when managing through a crisis.

    • 29 min
    Using Empathy and Curiosity to Overcome Differences

    Using Empathy and Curiosity to Overcome Differences

    Bill Riddick, an African-American community leader and counselor, must find a way to bridge the divide between Black and white community leaders, who are on opposing sides of school integration in Durham, North Carolina, in 1971. Harvard Business School professors Francesca Gino and Jeffrey Huizinga discuss how empathy and curiosity can foster understanding in divisive situations.

    • 27 min
    Engaging Community to Create Proactive, Equitable Public Safety

    Engaging Community to Create Proactive, Equitable Public Safety

    Melvin Carter, the mayor of Saint Paul, Minnesota, swept into office in 2018, promising to improve equity. In his campaign, he had spoken from experience about what it felt like to be pulled over by police as a Black man. He wanted to create a new public safety framework that would be rooted in community. But then the COVID-19 pandemic wiped out much of the city’s budget and the May 2020 killing of George Floyd by a police officer in neighboring Minneapolis sparked calls to defund the police. How would Mayor Carter make these changes happen?

    • 23 min
    Using Behavioral Science to Improve Well-Being for Social Workers

    Using Behavioral Science to Improve Well-Being for Social Workers

    For family social workers, coping with the hardships of children and parents is part of the job. But that can cause a lot of stress. Is it possible to use non-cash rewards and recognition to improve social workers’ well-being? Ashley Whillans describes the experience of Chief Executive Michael Sanders’ experience at the What Works Centre for Children’s Social Care.

    • 25 min

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