Keep The Change

Bart Nollenberger

You can transform your dealership from the inside out, and Bart Nollenberger will show you how. “Keep The Change” is your go-to podcast for leadership growth in the automotive world—and there’s a reason leaders across the country swear by Bart’s coaching. His hands-on, proven approach has helped managers and owners just like you create lasting, meaningful change in their dealerships, and in every episode, he’s sharing his personal breakthroughs, field-tested strategies, and inspiring success stories, so you can do the same. If you’re new here, you’re exactly where you need to be. Each episode of “Keep The Change” will empower you to develop stronger leadership skills, build a winning culture, and stay ahead in a fiercely competitive market. Ready to go beyond sales training and actually transform how your dealership operates? Join Bart and keep the change you’ve worked so hard to create. 

  1. 21 ago

    The Skill That Got You Promoted Won't Keep You There

    Every month, in thousands of businesses, the same thing happens: the top producer gets promoted to run the department. Ninety days later she's exhausted, working more hours than anyone, and the department is no better than it was before she got there — because everything that made her great at the old job is the wrong instinct for the new one. And nobody told her. In this episode, Bart Nollenberger pulls two books together that don't look like they belong on the same shelf — Jack Welch's Winning and Gallup's It's the Manager — and shows how they answer the same question from opposite ends: what actually makes a team perform. In this episode: Why "I'm not in it for the numbers, I'm in it for the people" is a false choice — and what a struggling business always protects lastThe leadership transition nobody warns you about: before you're a leader it's all about me; after, it's all about weWelch's leadership rules, including "always be coaching" and why leaders celebrate far too littleWhy candor is the biggest dirty little secret in business — and the three things it costs you when it's missing: ideas, speed, and moneyThe meeting after the meeting: why the parking lot conversation isn't a communication issue, it's a you issueThe three tickets to entry you can't coach — integrity, intelligence, maturity — plus Welch's Four E's and a P (energy, energize, edge, execute, passion), run against a real top producerGallup's numbers: only ~15% of workers are engaged, and roughly 70% of that variation traces back to one person — the managerMoving from boss to coach: weekly 15-minute sessions, the "advice monster," and the coaching questions that actually work — What's on your mind? And what else? What's the real challenge for you?Why Bart calls it "activating" instead of coaching — your people aren't confused, they're stuck, and information doesn't fix stuckThe question to take with you: when was the last time somebody who works for you told you that you were wrong? If you can't remember, that's your starting point. Mentioned in this episode: The Culture Scorecard — an anonymous, ten-attribute assessment of your team's culture that shows the gap between what leadership believes and what the floor actually experiences, and returns the top three fixes for the next six months ranked by impact. Link in the show notes. Bonus for listeners: The first ten people to email Bart get an emotional intelligence assessment plus a half-hour coaching session on the results — automotive-centric, or customized to your industry. Reach out at bart@bartnollenberger.com. Take care of your people. Let's go win.

  2. 7 ago

    Why the Best Leaders Ask Questions Instead of Giving Answers | Chris Saraceno

    Chris Saraceno is back on Keep the Change. As VP and Partner of Kelly Automotive Group (12 franchises, 7 locations, ~500 team members), Chris knows what it takes to build and sustain culture at scale. In this conversation, Bart and Chris go deep on why culture is really about behaviors, how great leaders adapt their communication style to each individual, and why being questioned by your team is a sign of a healthy organization. Chris shares lessons from his mentor Eustace Wolfington — including "think like a customer" and "don't play God, present options" — and how those principles still shape his leadership 40+ years into the automotive industry. They cover the Theory of 5 framework (spiritual, partner, family, business/finance, health/fitness), Chris's upcoming children's book The Magic Stone, the power of catching people doing something right, and why candor paired with compassion is what separates good leaders from great ones. Find Chris at TheoryOf5 and on LinkedIn and Facebook. CONNECT WITH CHRIS SARACENO:  Website: TheoryOf5.com  LinkedIn: Chris Saraceno  Facebook: Chris Saraceno Books mentioned: The Theory of 5 Book by Chris Saraceno | Winning by Jack Welch | The Next Conversation by Jefferson Fisher | The Self-Aware Leader by John Maxwell | Crucial Conversations | It's the Manager (Gallup) Subscribe to Keep the Change for weekly conversations on leadership, growth, and the automotive industry.

Descrizione

You can transform your dealership from the inside out, and Bart Nollenberger will show you how. “Keep The Change” is your go-to podcast for leadership growth in the automotive world—and there’s a reason leaders across the country swear by Bart’s coaching. His hands-on, proven approach has helped managers and owners just like you create lasting, meaningful change in their dealerships, and in every episode, he’s sharing his personal breakthroughs, field-tested strategies, and inspiring success stories, so you can do the same. If you’re new here, you’re exactly where you need to be. Each episode of “Keep The Change” will empower you to develop stronger leadership skills, build a winning culture, and stay ahead in a fiercely competitive market. Ready to go beyond sales training and actually transform how your dealership operates? Join Bart and keep the change you’ve worked so hard to create. 

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