Scale My Clinic

Dr. Sachin Patel & Dr. Todd Cameron
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Welcome to the Scale My Clinic Podcast Discover the tools, strategies, and insights to help General Practice owners create thriving, profitable, and high-performing clinics. Hosted by Sachin and Todd, co-founders of Scale My Clinic, this podcast is your go-to resource for actionable advice, inspiring success stories, and expert perspectives tailored to the unique challenges of General Practice. Whether you’re navigating operational hurdles, looking to improve patient care, or ready to take your practice to the next level, we’re here to guide you every step of the way. Tune in and start building a practice that truly makes an impact.

  1. Episode 92: How Two GPs Turned Chaos Into Profit

    3 DAYS AGO

    Episode 92: How Two GPs Turned Chaos Into Profit

    Their corporate clinic decided to close and they had six months to figure out what was next. Michelle and Simon chose the hard option. They built their own Practice next door with no business experience, no playbook, and a lot of trips to Ikea. Three months later, a pandemic hit. Six years on, they've built a Practice with clear ownership structure, aligned leadership, and the financial freedom to pay off mortgages and take real time with family. What you'll get from this episode: How to divide ownership roles so decisions don't turn into committee meetingsThe weekly meeting rhythm that keeps two owners and a PM on the same pageWhy protected business time is the single biggest growth habit for Practice OwnersHow a financial restructure let one owner pay off her mortgage and take a month off to travelWhat Simon would say to any GP wondering if ownership is worth it versus just investing in an ETF Connect with Michelle and Simon: Website: https://www.prestonfamilymedical.com/ Michelle on LinkedIn: https://www.linkedin.com/in/dr-michelle-leadston-b5483b376/ Simon on LinkedIn: https://www.linkedin.com/in/dr-simon-wilson-a99b38123/ Connect with Todd: Website: https://www.scalemyclinic.com.au LinkedIn: https://www.linkedin.com/in/thegeneralpracticeownerbusinesscoachdrtoddcameron/ P.S. Whenever you're ready, here are 4 ways we can help you grow your General Practice without burning out: Ask Us Anything (Free Support): Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who "get it." [Click here]Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. [Click to Register]Get the Blueprint: Watch the free Practice Success Blueprint Training; the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. [Watch Training Now]Explore Working With Us: We partner hands-on with a select group of GP Owners each year. Your free Practice Growth Call is where we'll diagnose your biggest constraint, map next steps, and see if there's a fit to work together. [a

    27 min
  2. Episode 91: How To Buy A General Practice Without Messing It Up - What Every GP Needs To Know

    4 FEB

    Episode 91: How To Buy A General Practice Without Messing It Up - What Every GP Needs To Know

    Buying a General Practice can be one of the most exciting and dangerous moves in your career as a Clinic Owner. In this episode, Dr Sachin Patel and Dr Todd Cameron break down the realities of purchasing a clinic: the opportunities, the traps, and the types of businesses you’ll come across. Todd reveals the five key “practice avatars” you’ll encounter — from post-peak clinics to cultural-chaos turnarounds — and explains how to assess which ones are worth saving and which to walk away from. Together, they unpack what due diligence really looks like, how to avoid overpaying for a dud, and why having the right advisors can literally save you a decade of pain. If you’ve ever thought, “Maybe I should buy a practice,” this episode will make you smarter, safer, and more strategic in that decision. In this episode of the Scale My Clinic Podcast, you’ll learn: 00:30 – Why ownership looks so attractive and the mindset shift every future owner needs before diving in01:00 – The 5 types of clinics you’ll find, each with unique risks and hidden opportunities11:15 – Where to look, how to assess your competitive advantage, and the critical mistake that sets GPs back ten years18:46 – Creating options instead of falling for scarcity25:03 – Real-world pitfalls that turn dream purchases into nightmares (and how to protect yourself with expert advice)33:18 – The fax story and how Todd bought a clinic with a ransom note Resources Episode 40: The Highs, Lows, and Lessons of General Practice: Sachin’s Story Episode 60: Buying the Wrong Practice Will Break You — Here’s How to Spot It Before It’s Too Late Missed the previous Episode? Listen to Episode 90 here: How Values-Driven Leadership Turned This Clinic Into an Employer of Choice P.S. Whenever you're ready, here are 4 ways we can help you grow your General Practice without burning out: Ask Us Anything (Free Support): Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who "get it." [Click here]Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. [Click to Register]Get the Blueprint: Watch the free Practice Success Blueprint Training; the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. [a...

    37 min
  3. Episode 90: How Values-Driven Leadership Turned This Clinic Into an Employer of Choice

    28 JAN

    Episode 90: How Values-Driven Leadership Turned This Clinic Into an Employer of Choice

    If you’re a GP or Practice Owner who’s ambitious (and a bit overwhelmed), this episode is a blueprint for scaling without burning out. Dr Todd sits down with clinic co-owner Kylie Yates and Practice Manager Scott Weaire to unpack how they rebuilt culture from the ground up, aligned every decision to values, and turned “busy” into sustainable growth. You’ll hear how they embedded simple rituals that lifted morale and accountability, used a banking-grade finance lens to transform a loss-making nursing department into a profit centre, and operationalised a visionary–integrator rhythm so ideas turn into outcomes. We also dig into their next strategic bets — Veterans Health and practical AI — plus the candid advice they wish every owner heard sooner. Expect real talk, numbers, and repeatable plays you can action this week. In this episode of the Scale My Clinic Podcast, you’ll learn: 03:27 - How to build culture that scales and use simple rituals to make accountability feel safe14:38 - Turning your nursing team into a profit engine21:09 - Keeping every unit aligned to a clear vivid vision and scoreboards.34:28 - The live-then-tweak rollout method, how to invite “loyal disagreement,” and how celebrating wins sustains buy-in42:08 - Picking growth bets that compound and lightweight AI adoption that removes admin drag Missed the previous Episode? Listen to Episode 89 here: Running 3 Clinics, Raising Kids, Avoiding Burnout: How Lucy Built Her GP Business Without Losing Herself ABOUT SCOTT WEAIRE Scott Weaire Practice Manager Who says you can’t teach an old dog new tricks? After 25 years in banking, Scott decided it was time for a career change – one that involved more people and less paperwork. He joined The Surgery at Jerra in early 2023 after completing his Certificate III in Health Services, eager to gain hands-on experience in patient care. Originally planning to start a Bachelor of Nursing in 2024, Scott quickly realised he loved TSAJ too much to leave. He was promoted to Reception Manager in mid-2024 before stepping up the ladder in 2025. A father of five, Scott is no stranger to multitasking, organisation, and a little bit of chaos—all skills that serve him well in keeping the practice running smoothly. When he’s not supporting the TSAJ team, he’s busy being a dedicated groupie, cheering on his partner as he rocks out on the drums in a pipe band. Scott also loves gardening and discovering new coffee spots, so much so that he and his partner are setting up their own coffee van to run on weekends. Because if you can’t find the perfect brew, why not serve it yourself? CONNECT WITH SCOTT WEAIRE Website: https://tsaj.com.au/team/ ABOUT KYLIE YATES Kylie Yates TSAJ Co-owner As the owner and business manager of The Surgery at Jerra, Kylie is responsible for the bigger picture—strategic planning, financial operations, and making sure the practice runs like a well-oiled machine (or at least as close as possible!). With a strong focus on care, compassion, teamwork, and trust, she’s passionate about building a thriving workplace...

    50 min
  4. Episode 89: Running 3 Clinics, Raising Kids, Avoiding Burnout: How Lucy Built Her GP Business Without Losing Herself

    21 JAN

    Episode 89: Running 3 Clinics, Raising Kids, Avoiding Burnout: How Lucy Built Her GP Business Without Losing Herself

    If you’re a GP or Practice Owner who’s ambitious but exhausted, this episode is just what you need. Dr Lucy Randall shares how she went from UK GP partner to co-owning three Australian clinics without sacrificing her family, her sanity, or her standards. You’ll hear the practical moves that matter: buying existing sites (not shiny fit-outs), standing up a minimum viable clinic quickly, and reinvesting profits with discipline. We unpack the real levers for scaling plus Lucy’s refreshingly honest recruitment playbook that actually works in a tight market. We also go deep on leading through Medicare and policy changes with transparency and collaboration so your doctors feel supported (and stay). Finally, Lucy talks candidly about building with a life partner, creating boundaries that protect home life, and ditching the guilt by outsourcing low-value tasks so you can be present with your kids and present for your team. If you want a bigger clinic and a better life, this is your next right step. In this episode of the Scale My Clinic Podcast, you’ll learn: 04:14 - Launch fast, refine later10:35 - Lead across multiple sites without burning out15:29 - A recruitment engine that actually works21:56 - Navigating Medicare & policy change with confidence31:31 - Buying back your time so you stay effective at work and at home Missed the previous Episode? Listen to Episode 88 here: Scaling in an MMM5 Town: The Real Story Behind Growing From 2.3 to 8.5 FTE GPs P.S. Whenever you're ready, here are 4 ways we can help you grow your General Practice without burning out: Ask Us Anything (Free Support): Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who "get it." [Click here]Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. [Click to Register]Get the Blueprint: Watch the free Practice Success Blueprint Training; the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. [Watch Training Now]Explore Working With Us: We partner hands-on with a select group of GP Owners each year. Your free Practice Growth Call is where we'll diagnose your biggest constraint, map next steps, and see if there's a fit to work together. [Click to Book Your Call]

    41 min
  5. Episode 88: Scaling in an MMM5 Town: The Real Story Behind Growing From 2.3 to 8.5 FTE GPs

    14 JAN

    Episode 88: Scaling in an MMM5 Town: The Real Story Behind Growing From 2.3 to 8.5 FTE GPs

    How do you scale a clinic without burning out or breaking what made it special? In this episode, Dr Todd Cameron sits down with rural GP owner Dr Ben Nally for a deeply honest, practical conversation about what it really takes to scale a General Practice, especially when you’re doing it in a small, regional community with limited workforce, tight margins, and very public accountability. You’ll enjoy a grounded walkthrough of what happens when a clinic starts in the red, runs on goodwill instead of systems, and slowly — deliberately — transforms into a thriving, sustainable business that serves both patients and the people running it. Ben shares the uncomfortable early lessons, the small strategic wins that created momentum, and the leadership mindset shifts that allowed the clinic to grow from 2–3 FTE GPs to a team of 14+, without burning out the owners or losing the soul of the practice. This conversation speaks directly to owners who feel the weight of responsibility — to patients, staff, and community — but don’t want to sacrifice their health, family, or sanity to keep the doors open. It reinforces a core truth: sustainable growth doesn’t come from doing more yourself; it comes from better systems, better people, and clearer leadership. Stop reacting, start leading intentionally, and build a practice that actually supports your life, not consumes it. In this episode of the Scale My Clinic Podcast, you’ll learn: 00:57 - The realities of running a practice in a rural community03:30 - GP Ownership as community leadership, not just business10:31 - Buying into a legacy practice (and knowing what to change and what not to break)13:16 - Mechanics of turning a struggling clinic around and how small wins create momentum16:44 - How intentional investment in people, leadership, and the physical clinic environment unlocks growth from 2.3 FTE GPs to 8.5+ FTE ABOUT BEN NALLY Dr Ben Nally, JCCA, MBBS, FRACGP is a Practice Owner, General Practitioner, Post Graduate Diploma in Anaesthetics WHERE TO FIND BEN NALLY Website: https://cgpmansfield.com.au/doctors-and-staff/#ben Website: https://cgpmansfield.com.au/ Missed the previous Episode? Listen to Episode 87 here: Scaling Clinics Without Losing Lifestyle: How Mary & Sean Did It P.S. Whenever you're ready, here are 4 ways we can help you grow your General Practice without burning out: Ask Us Anything (Free Support): Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who "get it." [Click here]Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. [a href="https://smc.expert/workshop-pcsn"...

    34 min
  6. Episode 87: Scaling Clinics Without Losing Lifestyle: How Mary & Sean Did It

    7 JAN

    Episode 87: Scaling Clinics Without Losing Lifestyle: How Mary & Sean Did It

    What does sustainable growth really look like when you’re building a clinic outside a major metro area with limited workforce supply, rising pressure, and no margin for error? In this episode, Todd sits down with Dr Mary Wyatt and Dr Sean Stevens, owners of two thriving practices in WA, to unpack the unfiltered reality of scaling from a single Greenfield clinic to two high-performing sites, including a respiratory clinic during COVID and rapid expansion to 8.5 FTE GPs. They share what worked, what didn’t, and what most Clinic Owners underestimate when they try to grow. From recruitment bottlenecks and ownership alignment, to why culture beats strategy when things get hard, this conversation is packed with lessons for GP owners who feel stuck at a ceiling or are scared of breaking what they’ve already built. If you’re running a clinic in an MMM town, juggling leadership with clinical work, or wondering whether you’re actually set up to scale, this episode will give you clarity, confidence, and a blueprint grounded in real-world experience. In this episode of the Scale My Clinic Podcast, you’ll learn: 01:03 - The shift from GP to business owner (and why most owners underestimate it)06:42 - How decisive leadership and strong systems accelerate growth under pressure15:40 - The ownership structure that protect the business from internal friction and create stability for managers and staff25:47 - The biggest mistake owners make when opening a second clinic30:39 - How disciplined decision-making protects you from bad expansion deals Missed the previous Episode? Listen to Episode 86 here: From Transactional to Transformational: The GP Standard That No App, Pharmacy or Walk-In Clinic Can Replace ABOUT SEAN STEVENS Dr Sean Stevens has been a GP for over 25 years, with 20 of them as a practice owner. Sean’s previous practice was awarded Australian General Practice of the Year, and Sean has been felicitated with the Australian GP Supervisor of the Year award. A highly respected Cockburn GP, Sean is also known for mentoring over 30 doctors on their path to becoming specialist GPs. He is also the immediate past Chair of the WA Faculty of the Royal Australian College of General Practitioners, the peak body representing 4,000 GPs in WA and 40,000 nationally. Sean has previously served as Deputy Chair of the WA Faculty for four years and as Chair of the RACGP Education Committee for six years. When not at work, Sean loves socialising, spending time with his young family, and travelling. “I love the focus on quality, patient care, fun, and innovation.” WHERE TO FIND SEAN STEVENS Website: grove-medical.com.au Website: iinet.net.au ABOUT MARY WYATT Dr Mary Wyatt, a Cockburn GP, completed her medical degree (MBBS) at the University of Wollongong, NSW, in 2010. Following this, she moved to Perth, where she completed her GP specialist training in 2016. Mary enjoys the many aspects of General Practice, including managing chronic disease and mental health. She has a...

    43 min
  7. Episode 86: From Transactional to Transformational: The GP Standard That No App, Pharmacy or Walk-In Clinic Can Replace

    1 JAN

    Episode 86: From Transactional to Transformational: The GP Standard That No App, Pharmacy or Walk-In Clinic Can Replace

    General Practice is under pressure like never before. Pharmacies, nurse-led clinics, telehealth platforms and government-funded walk-in centres are all positioning themselves as “GP alternatives” - and it’s leaving many Practice Owners anxious, frustrated, and questioning how they stay relevant and sustainable. In this episode, Dr Todd Cameron sits down with Dr Sachin Patel for a candid, at times uncomfortable, but deeply important conversation about standards in General Practice and why the future of GP clinics won’t be won through speed, volume, or transactional medicine. Instead, they unpack what actually makes General Practice indispensable: transformational care, deep relationships, strong professional standards, and leadership at the patient, practice, and community level. This is not just theory. It’s a call to lift the bar — clinically, culturally, and commercially — so your clinic becomes the place patients choose, teams want to work in, and communities trust. If you’re feeling pressure from competition, workforce challenges, or a system that seems stacked against General Practice, this conversation offers something rare: clarity and control. It reminds you that the future of your clinic isn’t decided by politicians or platforms — it’s shaped by the standards you choose to lead by. Listen in, reflect honestly, and ask yourself: Are we building a transactional clinic … or an indispensable one? In this episode of the Scale My Clinic Podcast, you’ll learn: 00:00 - The threat of transactional medicine and why GPs are playing into it02:59 - Why transformational care is something no shortcut provider can replicate or replace12:05 - Professionalism inside the practice and why ownership starts with standards20:58 - Thinking beyond the consulting room and understanding the strategic advantage of genuine community leadership24:06 - Defining a 10/10 GP experience and raising the bar year after year Missed the previous Episode? Listen to Episode 85 here: NFE: The Leadership Rule That Transforms the Owner–PM Relationship Overnight P.S. Whenever you're ready, here are 4 ways we can help you grow your General Practice without burning out: Ask Us Anything (Free Support): Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who "get it." [Click here]Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. [Click to Register]Get the Blueprint: Watch the free Practice Success Blueprint Training; the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. [Watch Training Now]li...

    30 min
  8. Episode 85: NFE: The Leadership Rule That Transforms the Owner–PM Relationship Overnight

    25/12/2025

    Episode 85: NFE: The Leadership Rule That Transforms the Owner–PM Relationship Overnight

    In this episode, Sachin and Todd pull back the curtain on one of the most defining factors in whether a clinic thrives or constantly feels like it’s stuck in Groundhog Day: the relationship between the Practice Owner and the Practice Manager. If you’ve ever felt frustrated by open loops, disappearing tasks, cancelled meetings, “doorstop” decision-making between consults, or that nagging sense of “Am I going mad? Didn’t we already talk about this?” — this conversation will feel like someone finally turned the lights on. Together, Sachin and Todd unpack the root causes of misalignment, reveal the systems high-performing clinics use to stay on track, and share the exact practices Scale My Clinic teaches inside Project X to elevate communication, build trust, and create unstoppable momentum between Owner and Manager. If you’re an ambitious Practice Owner who’s tired of firefighting, overwhelmed by leadership noise, and ready to scale with confidence, this episode is exactly what you need. In this episode of the Scale My Clinic Podcast, you’ll learn: 00:57 - Symptoms of misalignment in an Owner-Manager relationship05:11 - The hidden cost of cancelled meetings, doorstop decisions, and ad-hoc leadership conversations09:57 - The fix: creating a non-negotiable meeting rhythm (and implementing “NFE”)21:20 - The Lencioni framework and how to build real trust and healthy conflict33:44 - The one powerful sentence that elevates the owner–manager relationship to its highest potential Resources The Holiday Reset Kit Missed the previous Episode? Listen to Episode 84 here: The Three December Mistakes That Cost GP Owners the Most P.S. Whenever you're ready, here are 4 ways we can help you grow your General Practice without burning out: Ask Us Anything (Free Support): Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who "get it." [Click here]Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. [Click to Register]Get the Blueprint: Watch the free Practice Success Blueprint Training; the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. [Watch Training Now]Explore Working With Us: We partner hands-on with a select group of GP Owners each year. Your free Practice Growth Call is where we'll diagnose your biggest constraint, map next steps, and see if there's a...

    34 min
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About

Welcome to the Scale My Clinic Podcast Discover the tools, strategies, and insights to help General Practice owners create thriving, profitable, and high-performing clinics. Hosted by Sachin and Todd, co-founders of Scale My Clinic, this podcast is your go-to resource for actionable advice, inspiring success stories, and expert perspectives tailored to the unique challenges of General Practice. Whether you’re navigating operational hurdles, looking to improve patient care, or ready to take your practice to the next level, we’re here to guide you every step of the way. Tune in and start building a practice that truly makes an impact.

Information

  • Creator
    Dr. Sachin Patel & Dr. Todd Cameron
  • Years Active
    2021 - 2026
  • Episodes
    85
  • Rating
    Clean
  • Copyright
    © 2024 Scale My Clinic. All rights reserved.
  • Show Website
    Scale My Clinic

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