Hospitality.FM

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Channel • 17 Shows

Entrepreneurship

Entrepreneurship

Updated weekly
Management

Management

Updated weekly
Investing

Investing

Updated weekly
Places & Travel

Places & Travel

Updated weekly
Management

Management

Updated weekly
Entrepreneurship

Entrepreneurship

Updated weekly
Business

Business

Updated daily

8 JAN

The Top AI Trends that Will Shape Hospitality in 2026

On this episode of Suite Success, host Katie Cline welcomes back Chris Sanderson, co-founder of The Future Laboratory, to discuss the transformative role of AI in luxury hospitality in 2026. The conversation reveals key insights from a new report- New Codes of Luxury: Elevating the Hospitality Guest Experience with AI, produced in partnership with Together Group. Chris explains how AI can close the innovation gap in luxury hospitality, providing a competitive advantage and redefining service excellence. They explore how AI can elevate the guest experience by enabling curated discovery, seamless journeys, and personalization at scale. Chris emphasizes AI's potential to act as a leveler, allowing mid-range hotels to offer five-star service, and predicts a broader transformation across the luxury sector. The episode concludes with actionable takeaways to help industry leaders embrace AI-driven innovation, highlighting the importance of removing friction from the travel experience and anticipating guests' needs. Tune in for an eye-opening look at the future of hospitality and how brands can stay ahead in the rapidly evolving AI landscape. Connect with Chris: Chris's LinkedIn: https://www.linkedin.com/in/christopher-sanderson-99b583/ Be sure to check out Chris Sanderson’s previous episode: https://podcasts.apple.com/us/podcast/the-5-trends-that-will-define-2025-according-to/id1771523488?i=1000682381749 Links: Apple Podcasts - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Spotify - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Suite Success Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with Katie⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

8 Jan

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49 min
29/03/2022

Zack Bush - Ball & Chain Co-Owner

In this episode, Steve is joined by Zack Bush. Zack is the co-owner of Ball & Chain, a historic live-music venue on Miami’s famed street Calle Ocho, in Little Havana. Zack and his team renovated and restored the historical gem, famous for hosting 20th century jazz greats, and brought it back to life as a successful music venue today. Zack is also the co-owner of Mad Room Hospitality, Taquerias El Mexicano, and Los Altos. Throughout this conversation Zack talks about his career journey, the experience of renovating Ball & Chain, and what his advice is for other professionals in the hospitality industry. This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory. The web-based application allows for creative upselling of overnight and daytime visitors with add-ons and pre-planned packages. Hotel guests and non-guests can reserve cabanas, pool chairs, activities, amenities, excursions, events, day passes, and much more. To learn more check them out here! Mentioned in this episode: Real Time Res Ad This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory. The web-based application allows for creative upselling of overnight and daytime visitors with add-ons and pre-planned packages. Hotel guests and non-guests can reserve cabanas, pool chairs, activities, amenities, excursions, events, day passes, and much more. To learn more check them out here! Real Time Res Link Learn more about your ad choices. Visit megaphone.fm/adchoices

29/03/2022

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40 min
30/08/2022

Hospitality Marketing Comes From Within with Scott Eddy

Do you feel drawn towards hospitality? Many of us that have found ourselves in the hospitality, travel, and tourism industries did not anticipate this would be our career, but there was something deep inside of us that pulled us to it. Scott Eddy's story is no different. After 10 years in investment banking, Scott Eddy moved overseas and lived in Europe and Asia for 17 years where he started the first digital agency in Southeast Asia. Since selling the agency, Scott has built his personal brand and now travels full-time while consulting and building brand strategies for those in the world of tourism and hospitality. In this episode, Scott talks about how he works with travel and hotel brands, shifts he has seen in hospitality marketing, changes he has seen in the industry as a traveler, how he sees travel being redefined, advice for travelers, and so much more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Scott Eddy LinkedIn

30/08/2022

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34 min
08/11/2022

Why Staying Energized is Important for Travel with John Pinelli of Punch'd Energy

How do you stay energized while traveling? Whether it's multiple coffee stops throughout the day or a quick stop at the convenient store for an energy drink, there are so many drinkable energy-boosting options. Until now... meet your new travel partner Punch'd! Punch'd Energy is the first caffeine gummy on the market. The CEO and Founder of Punch'd, John Pinelli, joins me today to talk all about how consuming clean, chewable energy can elevate your travels. During this episode, John and I talk about how energy impacts the travel experience. He shares what Punch'd products are, why it is healthier and cleaner than other caffeine products in the market, how Punch'd can help maintain energy no matter how busy you are while traveling, why clean caffeine options are important to have for travelers in airports and hotels, and more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with John LinkedIn Punch'd Website - Use Code SARAH15 for 15% off!

08/11/2022

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29 min
16/08/2022

Cashless Tipping Solutions for Today's Traveler with Robert Petteruti - eTip

How often do you find yourself wanting to give someone a tip, but don't have any cash on hand? Meet the new fintech company shaking up the hospitality industry, eTip.io. Through eTip, cashless tipping, rating, and reviewing workers in the hospitality and service industries has never been easier. Not only does eTip providing a seamless, secure and instant digital payment solution for customers to show their generosity, but they also understand the correlation between financially empowered employees and employee retention. In this episode, Sarah is joined by Robert Petteruti, the co-founder of eTip. Robert talks all about the market pain points eTip provides solutions for, the power of ratings and reviews, what he see from a birds eye view look into the hospitality industry, how travel is being redefined, and so much more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Robert Petteruti LinkedIn

16/08/2022

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30 min
09/08/2022

Inspired Employees Create Stories with Rajesh Radke

Rajesh Radke believes he was born to be in hospitality, and when you hear his stories you will understand why. As Managing Director of the Daxton Hotel in Birmingham, Michigan, him and his team's focus on providing guests the best experience is apparent even in the smallest details. Throughout this episode, Rajesh shares stories of how he gives great service to everyone, why he treats everyone like a VIP, what the Daxton Hotel property is like, how to engage in the personality of the property location, what high tech and high touch in hospitality is, how travel has been redefined, and so much more. Connect with Sarah: Follow Sarah Dandashy on Instagram Check out Sarah's #1 Amazon Best Selling book - Hospitality From Within Connect on LinkedIn Website Connect with Rajesh Radke LinkedIn

09/08/2022

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37 min
12/10/2023

Scaling Your Business With Remote Staff

Don’t let your personal bandwidth hold you back from scaling your business and finding the success you’re looking for. This week Ari Eryorulmaz, founder and CEO of global hospitality staffing solution Extenteam, shares his insights on scaling your short-term rental business by utilizing remote staff. He discusses the types of positions that make sense to use remote staff for, tips for choosing the right team members, and how to increase the odds of a succcessful long-term working relationship. Special Offer From Extenteam: 50% off the onboarding fee when you mention the show or STR HUB. Connect with Extenteam www.extenteam.com Connect with Ari Eryorulmaz https://www.linkedin.com/in/arieryorulmaz/ Connect with Christianne on Facebook, Instagram, and LinkedIn https://www.facebook.com/christianne.crump https://www.instagram.com/christiannecrump/ https://www.linkedin.com/in/christianne-crump Connect with STR HUB on Facebook, Instagram, and Linkedin https://www.facebook.com/the.STRHub/ https://www.instagram.com/thestrhub/ https://www.linkedin.com/company/str-hub/ Thank you for tuning into our podcast! If you’d like to suggest a show topic or provide feedback please fill out our show feedback form and we’ll be in touch! For guest suggestions, please fill out our guest suggestion form. Short-Term Rental Solutions is a Hospitality.FM production and you can find more of their shows at Hospitality.FM or anywhere else you listen to your podcasts!

12/10/2023

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35 min
05/12/2023

Scott & Kim Holstein | Twisted Alchemy Founders on Elevating Mixology

Twisted Alchemy provides high-quality cold-pressed juice for the craft cocktail industry. Their cold pressed juice technology has created the opportunity to deliver even better quality than on-premise juicing, since they manage Brix levels to ensure your cocktails hit the sweetness levels that they need. Scott and Kim, founders of Twisted Alchemy, don't hold back when sharing the low points of their journey as entrepreneurs. From soft pretzels to spirits, these two have an inspiring story of leadership, bouncing back from failure, innovation, mentorship, and so much more. Let's Connect! Instagram: https://www.instagram.com/chrisadams_... LinkedIn: https://www.linkedin.com/in/chris-ada... Ellis Adams Group Website: https://www.ellisadamsgroup.com/ Check out Twisted Alchemy: Website: https://www.twistedalchemy.com/

05/12/2023

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1h 3m
11/07/2023

Riah Greathouse | Law, Leadership, & Living by Your Company Culture

Riah Greathouse is a Managing Trial Attorney at Greathouse Trial Law, his company that he launched 8 years ago. Riah has been counsel of record in over 3000+ criminal and civil matters since being admitted to practice law in the State of Georgia. He is a natural born leader and has first-hand experience creating a thriving team culture in business. Throughout this conversation, Riah shares how his journey into law, following your purpose, social media, shifts he is seeing in the Atlanta market, what he is focusing on for his future, how his mindset around business has changed since he launched 8 years ago, company culture, and so much more. Let's Connect! Instagram LinkedIn Ellis Adams Group Website Connect with Riah LinkedIn

11/07/2023

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48 min
31/08/2023

Getting More Bookings For Your Short-Term Rental With Channel Management

This week Lennart Kok, from Nextpax, educates us on how hosts and property managers can get more bookings and a competitive edge by expanding their listings’ distribution across multiple platforms. He also discusses how channel managers can help boost operational efficiency for short-term rental professionals. Bonus Youtube Content: Lennart gives viewers a behind the scenes tour of the Nextpax Platform. Youtube Link Connect with Nextpax https://nextpax.com/ https://www.linkedin.com/company/nextpax-com-bv/ Connect with Lennart Kok https://www.linkedin.com/in/lennartkok/ Connect with Christianne on Facebook, Instagram, and LinkedIn https://www.facebook.com/christianne.crump https://www.instagram.com/christiannecrump/ https://www.linkedin.com/in/christianne-crump Connect with STR HUB on Facebook, Instagram, and Linkedin https://www.facebook.com/the.STRHub/ https://www.instagram.com/thestrhub/ https://www.linkedin.com/company/str-hub/ Thank you for tuning into our podcast! If you’d like to suggest a show topic or provide feedback, please fill out our show feedback form, and we’ll be in touch! For guest suggestions, please fill out our guest suggestion form. Short-Term Rental Solutions is a Hospitality.FM production, and you can find more of their shows at Hospitality.FM or anywhere else you listen to your podcasts!

31/08/2023

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33 min

Hospitality.FM is the leading podcast network for the hospitality industry featuring podcasts from Food & Beverage, Guest Experience, Diversity & Inclusion, Tech, Operations, Hotels, Vacation Rentals, and so much more. Hospitality.FM is passionate about giving the industry a prominent voice to reach more listeners by “Going All-In On Audio.”

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