The Principal Podcast

GHA Marketing

The Principal Podcast is where founders, Managing Partners, and CEOs of professional services firms share how they build, grow, and lead businesses that last. Each episode goes deep on the real strategies behind firm growth, from winning clients and building trust, to scaling teams and staying ahead in a competitive market. Hosted by a team of seasoned professionals with backgrounds across consulting, marketing, and business growth, The Principal Podcast brings diverse perspectives to every conversation. Guests come from across the professional services world: management consulting, financial services, investment banking, IT services, marketing, PR, staffing, and accounting. If you run or lead a professional services firm and you're serious about growth, this is your show.

  1. 1 hr ago

    How to Build More Trusted Leaders and Stronger Client Relationships With Mary Olson-Menzel

    Want to solve Branding and Lead-Gen for good for your B2B Business? Download our Completed Playbook for FREE: https://ghapodcast.com/b2b-podcasting-secrets-lv/ ********************************************************** Mary Olson-Menzel is the Founder and CEO of MVP Executive Development, executive coach, leadership advisor, speaker, and USA Today bestselling author of What Lights You Up? In this episode of The Principal Podcast, we explore how professional services leaders can build firms rooted in trust, alignment, and long-term relationships. Mary shares insights from years of coaching executives, founders, and leadership teams through growth, career transitions, organizational change, and leadership development, while building a consulting business powered by relationships, reputation, and human connection. ********************************************************** Links: StreamYard (for guest): https://streamyard.com/miyn4rf9w9 YouTube (for sharing): https://www.youtube.com/watch?v=U7rIfwzAyzU Apply to be a guest: https://ghapodcast.com/application-to-be-a-guest-on-consulting-leaders/ ********************************************************** Mary's Bio: Mary Olson-Menzel is the Founder and CEO of MVP Executive Development, a leadership development and executive coaching firm specializing in executive coaching, leadership development, career coaching, and organizational transformation. She is an executive coach, speaker, facilitator, and the USA Today bestselling author of What Lights You Up? Illuminate Your Path and Take the Next Big Step in Your Career. Mary has worked with executives and leadership teams across communications, healthcare, media, consumer products, private equity, non-profits, and other professional services sectors. Mary is also affiliated with Marshall Goldsmith’s 100 Coaches Agency and regularly lectures on leadership and career development at NYU. Her work focuses on helping leaders and organizations create stronger cultures, more aligned leadership teams, and sustainable long-term growth. ********************************************************** Show Notes: Mary Olson-Menzel has spent more than a decade advising executives, founders, and leadership teams on how to grow stronger organizations and more effective leaders. Through MVP Executive Development, she works with firms across industries including consulting, communications, healthcare, media, private equity, and professional services. Her work sits at the intersection of leadership, career development, and organizational growth. Rather than approaching leadership as a purely operational challenge, Mary focuses on helping leaders create alignment between purpose, performance, and long-term business success, something increasingly important for firms competing in fast-changing markets. In this conversation, we discuss how professional services firms can build trust-based client relationships, how leadership consulting businesses scale through credibility and thought leadership, and why humane leadership is becoming a differentiator for firms that want to attract both clients and top talent. ********************************************************** Proposed Interview Structure: 1. What originally pulled you into executive coaching and leadership development, and how did that evolve into building MVP Executive Development? 2. What specific problem are you helping leaders and organizations solve today, and why does solving that problem matter so personally to you? 3. Who are your ideal clients today, and who usually makes the decision to bring you in for leadership consulting or executive coaching? 4. You’ve built a strong brand through relationships, speaking, LinkedIn, and thought leadership. What has worked best for you when it comes to attracting new clients and building credibility in the professional services space? Current Acquisition Channels: Referral, Content, Webinars, Speaking engagements Sub Question: What role do you think podcasting can play for consultants, coaches, and professional services firms trying to build authority and trust in their market? 5. Executive coaching is a relationship-driven business with long trust cycles. How do you typically build enough trust to move from an initial conversation into a long-term client engagement? 6. How do you retain clients over time and continue creating value so organizations keep coming back and deepening the relationship with you? 7. Where do you find yourself most stuck right now as a leadership consultant and business owner, if at all? 8. Looking ahead, where do you see the biggest opportunity for executive coaching and leadership development over the next few years?

    26 min
  2. How to Build More Trusted Leaders and Stronger Client Relationships With Mary Olson-Menzel

    23 hr ago

    How to Build More Trusted Leaders and Stronger Client Relationships With Mary Olson-Menzel

    Look into the "3 Ways to Generate Leads With Your Podcast" E-book for free here on our website! (https://ghapodcast.com) Want to solve Branding and Lead-Gen for good for your B2B Business? Download our Completed Playbook for FREE: https://ghapodcast.com/b2b-podcasting-secrets-pod ********************************************************************** Mary Olson-Menzel has spent more than a decade advising executives, founders, and leadership teams on how to grow stronger organizations and more effective leaders. Through MVP Executive Development, she works with firms across industries including consulting, communications, healthcare, media, private equity, and professional services. Her work sits at the intersection of leadership, career development, and organizational growth. Rather than approaching leadership as a purely operational challenge, Mary focuses on helping leaders create alignment between purpose, performance, and long-term business success, something increasingly important for firms competing in fast-changing markets. In this conversation, we discuss how professional services firms can build trust-based client relationships, how leadership consulting businesses scale through credibility and thought leadership, and why humane leadership is becoming a differentiator for firms that want to attract both clients and top talent. Proposed Interview Structure: 1. What originally pulled you into executive coaching and leadership development, and how did that evolve into building MVP Executive Development? 2. What specific problem are you helping leaders and organizations solve today, and why does solving that problem matter so personally to you? 3. Who are your ideal clients today, and who usually makes the decision to bring you in for leadership consulting or executive coaching? 4. You’ve built a strong brand through relationships, speaking, LinkedIn, and thought leadership. What has worked best for you when it comes to attracting new clients and building credibility in the professional services space? Current Acquisition Channels: Referral, Content, Webinars, Speaking engagements Sub Question: What role do you think podcasting can play for consultants, coaches, and professional services firms trying to build authority and trust in their market? 5. Executive coaching is a relationship-driven business with long trust cycles. How do you typically build enough trust to move from an initial conversation into a long-term client engagement? 6. How do you retain clients over time and continue creating value so organizations keep coming back and deepening the relationship with you? 7. Where do you find yourself most stuck right now as a leadership consultant and business owner, if at all? 8. Looking ahead, where do you see the biggest opportunity for executive coaching and leadership development over the next few years? ********************************************************************* Know more about Mary Olson-Menzel Website Link: https://mvpexec.com/ Connect with Mary Olson-Menzel on LinkedIn LinkedIn link: https://www.linkedin.com/in/mary-olson-menzel-mvpexec/ Apply to be a guest on The Principal Podcast: https://ghapodcast.com/application-to-be-a-guest-on-consulting-leaders/

    20 min
  3. How to Scale a Professional Services Firm Through Better People With Kendra Prospero

    23 hr ago

    How to Scale a Professional Services Firm Through Better People With Kendra Prospero

    Look into the "3 Ways to Generate Leads With Your Podcast" E-book for free here on our website! (https://ghapodcast.com) Want to solve Branding and Lead-Gen for good for your B2B Business? Download our Completed Playbook for FREE: https://ghapodcast.com/b2b-podcasting-secrets-pod ********************************************************************** Many founders invest heavily in business development, delivery, and operations, but struggle when growth begins to outpace their people systems. Hiring becomes inconsistent, managers are stretched thin, and turnover starts creating hidden costs that slow momentum. Kendra Prospero has spent more than fifteen years helping growing companies solve exactly those problems. As Founder and CEO of Turning the Corner HR, she pioneered a fractional HR model that gives small and mid-sized businesses access to experienced HR leadership, recruiting expertise, and leadership development without the cost of a full executive team. In this conversation, Kendra shares what she's learned about building scalable organizations, retaining top talent, developing stronger leaders, and helping founders move from reactive people management to strategic growth. For professional services leaders, it's a practical discussion about one of the most important assets in any firm: people. Proposed Interview Structure: 1. What got you into consulting, and what inspired you to build Turning the Corner HR back in 2011 when the fractional HR model was still relatively uncommon? 2. What specific problem are you helping clients solve, and why does solving that problem matter so much to you personally? 3. Who are your ideal clients today, and who typically holds the decision to bring you in or hire your team? 4. How do clients typically find Turning the Corner HR, and what's worked best for attracting new business that other professional services firm owners could learn from? Current Acquisition Channels: Referral, Content, Podcast (hosting), Speaking engagements Sub Question: You've built a strong personal brand through speaking and thought leadership. What role do you think podcasting can play as a marketing tool for professional services firms? 5. Professional services often involve long sales cycles and trust-based buying decisions. What's your approach to turning conversations into long-term client engagements? 6. Once a client starts working with you, how do you make sure they keep coming back? What systems or practices have helped you build long-term client relationships and strong retention? 7. As the founder of a growing HR and leadership consulting firm, where do you find yourself most stuck right now, if at all? 8. Looking ahead, where do you see the biggest opportunity for HR consulting, recruiting, and leadership development over the next few years? ********************************************************************* Know more about Kendra Prospero Website Link: http://www.turningthecornerhr.com Connect with Kendra Prospero on LinkedIn LinkedIn link: https://www.linkedin.com/in/kendraprospero/ Apply to be a guest on The Principal Podcast: https://ghapodcast.com/application-to-be-a-guest-on-consulting-leaders/

    31 min
  4. How to Reduce Burnout & Create High-Performance Organizations Through Flow With Kate Visconti

    1 day ago

    How to Reduce Burnout & Create High-Performance Organizations Through Flow With Kate Visconti

    Look into the "3 Ways to Generate Leads With Your Podcast" E-book for free here on our website! (https://ghapodcast.com) Want to solve Branding and Lead-Gen for good for your B2B Business? Download our Completed Playbook for FREE: https://ghapodcast.com/b2b-podcasting-secrets-pod ********************************************************************** Kate Visconti has spent more than 25 years helping organizations navigate growth, transformation, and change. Her experience spans leadership roles across consulting, technology, financial services, higher education, nonprofits, and government, including serving as a Principal at PwC. After experiencing burnout despite achieving significant career success, Kate began questioning many of the assumptions that drive professional services firms. That experience ultimately led her to found Five to Flow, a consulting firm focused on helping organizations improve performance by addressing the underlying systems that influence how people work. Today, Kate helps leaders create healthier, more productive organizations through a framework built around five core elements: People, Culture, Process, Technology, and Analytics. Her work combines consulting, executive coaching, neuroscience, and organizational transformation to help businesses improve employee experience, client outcomes, and sustainable growth. Proposed Interview Structure: 1. What got you into consulting, and how did that journey eventually lead you to founding Five to Flow? 2. What specific problem are you helping clients solve today, and why does solving that problem matter so much to you personally? 3. Who are your ideal clients today, and who typically holds the decision to bring you in and hire your team? 4. How do clients typically find Five to Flow, and what's worked best for attracting new business that other professional services firm leaders could learn from? Current Acquisition Channels: Referral, Webinars, Speaking engagements Sub Question: You've invested heavily in thought leadership and content. What role do you think podcasting can play as a business development tool for consultants, coaches, and professional services firms? 5. Professional services often involve long sales cycles and multiple stakeholders. How do you typically build trust and move opportunities from an initial conversation to a signed engagement? 6. Once a client starts working with you, how do you ensure they keep coming back, continue seeing value, and develop into long-term client relationships? 7. As the founder of Five to Flow, where do you find yourself most stuck right now, if anywhere? 8. Looking ahead, where do you see the biggest opportunity for helping organizations create healthier, higher-performing workplaces over the next few years? ********************************************************************* Know more about Kate Visconti Website Link: https://fivetoflow.com/ Connect with Kate Visconti on LinkedIn LinkedIn link: https://www.linkedin.com/in/katevisconti-servant-leader-thought-leader-creator-five-to-flow/ Apply to be a guest on The Principal Podcast: https://ghapodcast.com/application-to-be-a-guest-on-consulting-leaders/

    33 min
  5. How to Build a Category-Leading Firm Through Deep Industry Expertise With Stephane Budel

    5 days ago

    How to Build a Category-Leading Firm Through Deep Industry Expertise With Stephane Budel

    Look into the "3 Ways to Generate Leads With Your Podcast" E-book for free here on our website! (https://ghapodcast.com) Want to solve Branding and Lead-Gen for good for your B2B Business? Download our Completed Playbook for FREE: https://ghapodcast.com/b2b-podcasting-secrets-pod ********************************************************************** Stephane Budel is the Founding Partner of DeciBio, a leading strategy consulting and market intelligence firm serving the life sciences, diagnostics, and precision medicine industries. Since founding the firm in 2009, he has advised organizations ranging from disruptive startups to Fortune 500 companies on growth strategy, portfolio planning, market expansion, and transactions. What makes Stephane's journey particularly relevant for professional services leaders is how he built DeciBio into a recognized authority within a highly technical niche. Through deep expertise, proprietary market intelligence, and consistent thought leadership, DeciBio has earned the trust of senior executives across one of the most complex industries in the world. In this conversation, we explore how specialized firms can differentiate themselves, build long-term client relationships, create sustainable growth, and position themselves as indispensable advisors in their markets. Proposed Interview Structure: 1. What led you from scientific research into consulting, and what ultimately convinced you to build DeciBio? 2. What is the core problem DeciBio helps clients solve at the intersection of science, strategy, and patient impact? And why does that matter to you personally? 3. Who are your ideal clients today, and who usually holds the decision to bring DeciBio in and hire your team? 4. DeciBio has become one of the most respected firms in a highly specialized market. How have you built authority, trust, and visibility over the years?Current Acquisition Channels: Referral, Content, Speaking engagements, Relationships?What role do you think podcasts can play as a business development and authority-building tool for professional services firms operating in technical industries? 5. When you're selling high-value advisory work to senior executives, what does your sales process typically look like from first conversation to signed engagement? 6. Many professional services firms struggle to turn projects into long-term relationships. How do you retain clients, keep them coming back, and build trusted advisor relationships over time? 7. What is the hardest part of scaling a specialized professional services firm without diluting the expertise, judgment, and culture that made it successful? And what is your biggest challenge right now, if at all? 8. Looking ahead, what do you see as the biggest growth opportunity for DeciBio, and how are you planning to capitalize on it? ********************************************************************* Know more about Stephane Budel Website Link: http://www.decibio.com/ Connect with Stephane Budel on LinkedIn LinkedIn link: https://www.linkedin.com/in/budel/ Apply to be a guest on The Principal Podcast: https://ghapodcast.com/application-to-be-a-guest-on-consulting-leaders/

    33 min
  6. How to Build a Firm Clients Trust to Execute, Not Just Advise With Donald Jacobson

    6 days ago

    How to Build a Firm Clients Trust to Execute, Not Just Advise With Donald Jacobson

    Look into the "3 Ways to Generate Leads With Your Podcast" E-book for free here on our website! (https://ghapodcast.com) Want to solve Branding and Lead-Gen for good for your B2B Business? Download our Completed Playbook for FREE: https://ghapodcast.com/b2b-podcasting-secrets-pod ********************************************************************** Donald Jacobson is the Founder and CEO of Knight Eagle Consulting Services (KECS), an execution-led strategic advisory firm serving organizations facing growth challenges, operational complexity, governance issues, and market expansion. Unlike many advisory firms that stop at recommendations, KECS stays engaged through implementation, helping leadership teams build systems that continue to perform long after the engagement ends. Drawing on a background that spans military service, healthcare operations, veteran advocacy, workforce development, and executive leadership, Donald has built a firm around a simple principle: execution creates trust. His team works directly with CEOs, founders, boards, nonprofits, and public-sector organizations navigating complex decisions where mistakes can be costly. In this conversation, Donald shares lessons from building a professional services firm in a crowded market, developing long-term client relationships, expanding service offerings, and positioning a firm around measurable outcomes rather than deliverables. Proposed Interview Structure: 1. What got you into consulting and advisory work, and what ultimately led you to launch Knight Eagle Consulting Services? 2. What specific problem are you helping clients solve today, and why is solving that problem personally important to you? 3. Who are your ideal clients today, and who usually makes the decision to bring your firm into an engagement? 4. You've built a strong reputation around execution, trust, and operational leadership. How do clients typically find you, and what's worked best for generating opportunities?Current Acquisition Channels: Referral, Content, Podcast (guesting), Cold outreach, Network within Global ChamberSub Question: What role do you think podcasts can play as a business development and credibility-building tool for professional services firms? 5. Your engagements often involve CEOs, founders, and boards facing complex decisions. How do you earn trust and navigate the journey from first conversation to signed engagement? 6. How do you build long-term client relationships, retain clients over time, and create the kind of trust that keeps them coming back when new challenges arise? 7. Where do you find yourself most stuck right now as a professional services firm owner, if at all? 8. Looking ahead, where do you see the biggest opportunity for Knight Eagle Consulting Services and the type of execution-led advisory work you do over the next few years? ********************************************************************* Know more about Donald Jacobson Website Link: https://knighteagleconsulting.com/ Connect with Donald Jacobson on LinkedIn LinkedIn link: https://www.linkedin.com/in/djacobsonjr/ Apply to be a guest on The Principal Podcast: https://ghapodcast.com/application-to-be-a-guest-on-consulting-leaders/

    38 min
  7. How to Build a Leadership Advisory Firm That Wins Long-Term Clients With Regan Bach

    6 days ago

    How to Build a Leadership Advisory Firm That Wins Long-Term Clients With Regan Bach

    Look into the "3 Ways to Generate Leads With Your Podcast" E-book for free here on our website! (https://ghapodcast.com) Want to solve Branding and Lead-Gen for good for your B2B Business? Download our Completed Playbook for FREE: https://ghapodcast.com/b2b-podcasting-secrets-pod ********************************************************************** Regan Bach has spent nearly twenty years helping leaders, teams, and organizations perform at a higher level. Through Better Faster Further and Irontree Consulting, he works with founders, executives, and leadership teams to improve organizational effectiveness, leadership capability, culture, and performance. What makes Regan's approach unique is his belief that business performance and human performance cannot be separated. While many advisors focus exclusively on strategy or execution, Regan works at the intersection of leadership, organizational development, executive coaching, and personal effectiveness to help clients create lasting change. In this conversation, we explore how Regan built multiple advisory businesses, developed relationships with some of the world's most recognized organizations, retained clients over the long term, and continues to evolve his services as leadership challenges become increasingly complex. Proposed Interview Structure: 1. What originally got you into consulting and advisory work, and how did that evolve into building firms like Better Faster Further and Irontree Consulting? 2. What specific problem are you helping clients solve today, and why does solving that problem matter so much to you personally? 3. Who are your ideal clients today, and who typically makes the decision to bring you in or hire your firm? 4. You've built relationships with some of the most recognized companies in the world. How do clients typically find you today, and what has been the most effective growth channel for your business? Current Acquisition Channels: Referral, Content, Podcast (guesting), Podcast (hosting), Speaking engagements Sub Question: Many professional services firms are exploring podcasting as a growth strategy. What role do you think podcasts can play in building authority, trust, and client relationships? 5. Professional services sales often involve multiple conversations and stakeholders before an engagement begins. What does your sales process look like, and how do you build enough trust to win the work? 6. A lot of firms can win a client once, but far fewer can keep them for years. How have you built long-term client relationships, and what do you do to make sure clients continue coming back? 7. As someone who has built multiple advisory businesses, where do you find yourself most challenged or stuck right now as a business owner, if at all? 8. Looking ahead, where do you see the biggest opportunity for leadership development, executive coaching, and organizational consulting over the next few years? ********************************************************************* Know more about Regan Bach Website Link: https://www.betterfasterfurther.com/ Connect with Regan Bach on LinkedIn LinkedIn link: https://www.linkedin.com/in/reganbach/ Apply to be a guest on The Principal Podcast: https://ghapodcast.com/application-to-be-a-guest-on-consulting-leaders/

    40 min
  8. How to Build Leadership Alignment That Turns Strategy Into Results With Javier Castillo Gil

    1 Jul

    How to Build Leadership Alignment That Turns Strategy Into Results With Javier Castillo Gil

    Look into the "3 Ways to Generate Leads With Your Podcast" E-book for free here on our website! (https://ghapodcast.com) Want to solve Branding and Lead-Gen for good for your B2B Business? Download our Completed Playbook for FREE: https://ghapodcast.com/b2b-podcasting-secrets-pod ********************************************************************** Many leaders assume execution problems stem from strategy, talent, or structure. Javier Castillo Gil has spent his career proving otherwise. As Co-Founder and Managing Partner USA at The Morphing Group, Javier works with CEOs and executive teams to identify the hidden leadership and alignment issues that prevent organizations from achieving consistent results. His diagnostic-first approach helps leadership teams uncover the root causes behind slow decisions, accountability gaps, and organizational friction. In this conversation, we discuss how professional services leaders can improve execution, build stronger leadership teams, create sustainable growth, and avoid the common mistakes that cause firms to plateau. We also explore Javier's journey from corporate leadership roles into consulting, including his time at Korn Ferry, Hay Group, and ultimately building The Morphing Group. Proposed Interview Structure: 1. What got you into consulting, and how did your experience inside large organizations shape the way you work with CEOs and leadership teams today? 2. What specific problem are you helping clients solve, and why has that problem become so important for you to dedicate your career to solving? 3. Who are your ideal clients today, and who typically holds the decision to bring you and your team into an organization? 4. How do clients typically discover The Morphing Group, and what has worked best for attracting and building trust with senior executive buyers? Current Acquisition Channels: Referral Sub Question: Many professional services firms are investing in podcasting and thought leadership. What role do you think podcasts can play in building authority and attracting clients? 5. Your buyers are often CEOs and executive teams facing complex organizational challenges. How do you typically move from an initial conversation to a consulting engagement? 6. A lot of consulting firms focus heavily on winning clients but less on keeping them. How do you build long-term relationships and create the kind of client experience that keeps organizations coming back? 7. You've built and led consulting businesses for many years. Where do you find yourself most challenged or stuck right now as a firm owner, if at all? 8. Looking ahead, where do you see the biggest opportunity for leadership alignment and organizational effectiveness consulting over the next few years? ********************************************************************* Know more about Javier Castillo Gil Website Link: https://morphing.guru/ Connect with Javier Castillo Gil on LinkedIn LinkedIn link: https://www.linkedin.com/in/javier-castillo-gil-mngmnt-consultant/ Apply to be a guest on The Principal Podcast: https://ghapodcast.com/application-to-be-a-guest-on-consulting-leader

    26 min

About

The Principal Podcast is where founders, Managing Partners, and CEOs of professional services firms share how they build, grow, and lead businesses that last. Each episode goes deep on the real strategies behind firm growth, from winning clients and building trust, to scaling teams and staying ahead in a competitive market. Hosted by a team of seasoned professionals with backgrounds across consulting, marketing, and business growth, The Principal Podcast brings diverse perspectives to every conversation. Guests come from across the professional services world: management consulting, financial services, investment banking, IT services, marketing, PR, staffing, and accounting. If you run or lead a professional services firm and you're serious about growth, this is your show.