Omni Talk Retail

Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

  1. 4 DAYS AGO

    David’s Bridal Is Turning 300 Wedding Tasks Into One Click | eTail West 2026

    Omni Talk Retail is live from eTail West 2026 with coverage powered by NetElixir. In this interview, Anne Mezzenga speaks with Kelly Cook, CEO of Davids Bridal, fresh off the stage to discuss the company’s bold “Aisle to Algorithm” strategy and what she calls the bridal tech revolution. David’s Bridal is expanding beyond a $4B bridal TAM into the broader $70B wedding ecosystem, building what Kelly describes as an AI and asset light approach to retail and media within the wedding industry. Key themes from the conversation: The “tech sandwich” model: high tech before and after the in store bridal appointmentVirtual try on, AR wedding visualization, and agentic AI guiding brides through 300 planning tasksA vision for one click wedding planning powered by immersive augmented realityHow partnerships and retail media are unlocking value beyond the dressWhy large scale transformation requires fearless talent and cultural clarity Kelly also shares three leadership lessons for retail executives navigating transformation, including her now famous advice: be somebody’s shot of whiskey, not everybody’s cup of tea. Thank you to NetElixir for supporting our eTail West 2026 coverage. #eTailWest #RetailTransformation #AIinRetail #Weddings #RetailInnovation #DigitalTransformation This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

    9 min
  2. 4 DAYS AGO

    Solving Furniture Decision Fatigue Through AI and Retail Partnerships at Furniture.com | eTail West 2026

    Omni Talk Retail is live from eTail West 2026 with continued coverage powered by NetElixir. In this interview, recorded on site at eTail West, Anne Mezzenga speaks with Alex Seaman, Senior Vice President of Furniture.com, about the company’s recent relaunch and its vision for the future of furniture shopping. Furniture.com is building a unified, AI driven platform designed to simplify one of retail’s most complex and considered purchases. By partnering with trusted national furniture retailers, the platform enables shoppers to browse, compare, and check out across multiple merchants in one seamless experience, while retailers retain ownership of fulfillment and first party customer relationships. Alex explains how Furniture.com is leveraging standardized product data, conversational search, and its in house AI agent Dottie to reduce decision fatigue and bring joy back to home design. The conversation also explores why brand trust and strong retail partnerships will matter even more as AI powered discovery reshapes how consumers shop. Key Topics Covered: The recent Furniture.com relaunch and AI powered foundationAgentic checkout and multi merchant cart functionalityStandardizing and enriching product data across 75 plus retailersWhy trust and brand strength matter in an AI driven search landscapeBalancing B2B retailer partnerships with a shopper first experienceSolving decision fatigue in high consideration purchases like furniture Stay tuned for more interviews from eTail West 2026. #eTailWest #RetailInnovation #Ecommerce #AIinRetail #FurnitureRetail #OmniChannel #DigitalCommerce #RetailLeadership This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

    18 min

About

Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

More From Omni Talk Retail

You Might Also Like