Elevate Care

Elevate Care Podcast delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/

  1. 4 DAYS AGO

    Building Resilience: How Emory Healthcare is Redefining Workforce Optimization

    Summary In this episode of the Elevate Care podcast, host Nishan Sivathasan sits down with Paola Buitrago, Vice President of Workforce Optimization at Emory Healthcare, to explore the future of clinical workforce management. Emory Healthcare is taking a bold approach to retention and operations by placing culture and staff well-being at the center of their strategy. Paola discusses the shift from recruitment to retention, highlighting Emory’s “North Star” of culture and leadership development. She shares insights on co-creating solutions with frontline staff, implementing technology that brings the “human closer to the human,” and the importance of diversifying staffing models to offer clinicians a menu of career options. About Paola Buitrago Paola Buitrago serves as the Vice President of Workforce Optimization at Emory Healthcare, where she oversees workforce contingency strategy, float teams, staffing, and nursing analytics. Her career journey began with unique roles in sickle cell research and global health at the Carter Center while in nursing school, providing her with a broad perspective on healthcare operations. With over 20 years of leadership experience and a PhD in Industrial and Organizational Psychology, Paola is passionate about designing systems that support frontline personnel and improve patient outcomes through operational excellence. Chapters 00:00 – Introduction 01:07 – Paola’s Journey: Research to Leadership 05:07 – Prioritizing Retention and Culture 07:54 – Redesigning Work with Technology 10:34 – Co-Creating with the Frontline 11:50 – Navigating Change through Leadership 17:50 – Workforce Diversification & Upskilling 25:20 – A Human-Centric Approach to AI   Sponsors:  We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.   Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources! Discover how WorkWise is redefining workforce management for healthcare.  Visit workwise.amnhealthcare.com to learn more. About The Show:  Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.   Connect with Our Hosts: Kerry on LinkedIn Nishan on LinkedIn Liz on LinkedIn     Find Us On:Website YouTube Spotify Apple Instagram LinkedIn X Facebook  Powered by AMN Healthcare Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    28 min
  2. 20 JAN

    Leading Through Innovation: Reimagining Nursing at Henry Ford Health

    In this episode of the Elevate Care podcast, Nishan Sivathasan sits down with Eric Wallis, Senior Vice President and System Chief Nursing Officer at Henry Ford Health, to discuss the changes happening in acute care. Henry Ford Health is leading the way by reimagining how care is delivered. Eric dives into the successful implementation of a virtual care model designed to support bedside nurses, reduce burnout, and improve patient outcomes. He shares insights on navigating the change management process, the vital role of listening to frontline staff, and the exciting future of AI in healthcare. About Eric Wallis Eric Wallis, DNP, MSA, RN, NE-BC, FACHE, was appointed Senior Vice President and System Chief Nursing Officer in December 2021, bringing over 20 years of nursing and healthcare leadership experience. His career began as a bedside nurse and progressed through roles of increasing responsibility in both large academic medical centers and community hospitals, including serving as the President of Henry Ford West Bloomfield Hospital. A transformational leader passionate about improving healthcare delivery, Eric holds degrees from Bowling Green State University, Central Michigan University, and Texas Christian University. He is a fellow of the American College of Healthcare Executives, is certified as a Nurse Executive, and serves on the Michigan Hospital Association Legislative Policy Panel and the Oakland University School of Nursing Board of Visitors. Chapters 00:00 – Introduction00:20 – From Bedside to Boardroom03:13 – The Need for a Virtual Care Model06:16 – Designing the Workflow10:22 – Selecting the Right Technology Partner12:11 – Leading Through Change15:07 – Measuring Success18:56 – The Role of AI in HealthcareHenry Ford Health: Henry Ford Health | Henry Ford Health - Detroit, MI AMN Healthcare: amnhealthcare.com Sponsors:  We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.   Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources! Discover how WorkWise is redefining workforce management for healthcare.  Visit workwise.amnhealthcare.com to learn more. About The Show:  Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.   Connect with Our Hosts: Kerry on LinkedIn Nishan on LinkedIn Liz on LinkedIn     Find Us On:Website YouTube Spotify Apple Instagram LinkedIn X Facebook  Powered by AMN Healthcare Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    21 min
  3. 09/12/2025

    Navigating the Future of Candidate Acquisition and Retention

    Episode Summary  In this episode of Elevate Care, hosts Kerry Perez and Liz Cunningham dive deep into the evolving landscape of healthcare candidate acquisition and retention. Leveraging their extensive backgrounds in strategy, marketing, and technology, they explore how regulatory changes and the rise of Generative AI are reshaping how clinicians search for jobs and how organizations must adapt their digital marketing strategies. The conversation uncovers critical insights into the shifting balance between high-tech self-service adoption and the enduring value of high-touch human connection in the hiring process. They also challenge traditional notions of loyalty programs, proposing a "long tail" approach to clinician engagement that prioritizes consistent service and access over points-based rewards. Tune in to discover actionable strategies for optimizing workforce solutions and building lasting relationships with talent in a rapidly changing market. Episode Chapters 00:00 — Introduction: Candidate Acquisition Trends 01:31 — Regulatory Changes and Gen AI in Job Search 04:13 — The Future of Job Boards 05:46 — Balancing Authenticity with AI Automation 08:09 — Adoption of Self-Service Technology 10:12 — Lessons from Locum Tenens Tech 12:26 — Hyper-Personalization via AI 15:03 — Human vs. Digital Brand Loyalty 16:54 — Redefining Loyalty in Healthcare Staffing 21:58 — Digital Transformation in Credentialing and Onboarding 24:12 — Conclusion and Key Takeaways   Sponsors:  We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.   Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources! Discover how WorkWise is redefining workforce management for healthcare.  Visit workwise.amnhealthcare.com to learn more. About The Show:  Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.   Connect with Our Hosts: Kerry on LinkedIn Nishan on LinkedIn Liz on LinkedIn     Find Us On:Website YouTube Spotify Apple Instagram LinkedIn X Facebook  Powered by AMN Healthcare Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    25 min
  4. 11/11/2025

    The Flexibility and Rewards of Travel Nursing with Kendrick Azubuike

    Episode Summary: In this episode of Elevate Care, host Kerry Perez sits down with Kendrick Azubuike, Director of Nursing at AMN Healthcare’s Travel Nursing Division, to explore the opportunities and challenges of travel nursing. Kendrick shares valuable insights into why travel nursing remains a rewarding career path, the importance of flexibility in healthcare staffing, and how the innovative AMN Passport app is reshaping the travel nursing experience. Whether you're a current travel nurse, considering a career move, or a healthcare facility navigating staffing solutions, this episode offers practical advice and thoughtful perspectives. Key Topics: [00:00] Guest Introduction[02:31] Why Travel Nursing?[03:52] Who Thrives in Travel Nursing?[07:17] Practical Advice for New Travelers[10:58] AMN Passport App[15:07] Building Strong Recruiter Relationships[18:58] Recommendations for Experienced TravelersResources: Download the AMN Passport app to manage travel opportunities with ease.Explore travel nursing opportunities at AMN Healthcare. Sponsors:  We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.   Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources! Discover how WorkWise is redefining workforce management for healthcare.  Visit workwise.amnhealthcare.com to learn more. About The Show:  Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.   Connect with Our Hosts: Kerry on LinkedIn Nishan on LinkedIn Liz on LinkedIn     Find Us On:Website YouTube Spotify Apple Instagram LinkedIn X Facebook  Powered by AMN Healthcare Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    29 min
  5. 28/10/2025

    Empowering Nurses Through Advocacy and Innovation with Amy Brown

    In this episode of Elevate Care, Amy Brown shares her extensive journey in nursing, from her experiences as a chief nursing officer during the pandemic to her current role at the Michigan Health and Hospital Association. She discusses the critical issues of workplace violence, improving maternal health quality, and empowering nurses to advocate for policy changes. The conversation also explores the evolving role of technology in nursing and the importance of nurse engagement in advocacy at both local and federal levels. Chapters 00:00 – Amy Brown's Journey in Nursing02:59 – The Role of Keystone Center in Healthcare06:00 – Addressing Workplace Violence in Healthcare09:00 – Quality Initiatives in Maternal Health12:02 – Empowering Nurses to Advocate for Change15:14 – The Future of Nursing and Technology18:10 – Navigating Policy and Advocacy as NursesAbout Amy Brown:  Amy Brown is a seasoned nursing leader with over 20 years of experience in healthcare. As the Chief Nursing Officer for the Michigan Health and Hospital Association (MHA), she focuses on improving patient and caregiver safety, addressing workplace violence, and empowering nurses to advocate for policy changes.   Amy’s career spans roles as a bedside nurse, educator, manager, and director, culminating in her leadership as a chief nursing officer during the global pandemic. At MHA, she collaborates with healthcare leaders to drive quality improvement initiatives, particularly in maternal health, and champions the integration of technology to enhance care delivery.   Passionate about nurse empowerment and advocacy, Amy is dedicated to creating a safer, more equitable healthcare system for patients and providers alike. Sponsors:  We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.   Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources! Discover how WorkWise is redefining workforce management for healthcare.  Visit workwise.amnhealthcare.com to learn more. About The Show:  Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.   Connect with Our Hosts: Kerry on LinkedIn Nishan on LinkedIn Liz on LinkedIn     Find Us On:Website YouTube Spotify Apple Instagram LinkedIn X Facebook  Powered by AMN Healthcare Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    23 min
  6. 14/10/2025

    Roundtable Discussion: Rethinking Healthcare Staffing Models

    In this episode of Elevate Care, hosts Kerry Perez, Nishan Sivathasan, and Liz Cunningham engage in a roundtable discussion about the evolving landscape of healthcare staffing models. They explore the relevance of traditional 13-week assignments, the demand for flexibility among clinicians, and the integration of virtual nursing and AI technologies. The conversation highlights the importance of adapting to workforce preferences and the potential for innovative care teams that leverage technology to enhance patient care and clinician satisfaction.  Chapters 00:00 – Rethinking Staffing Models03:09 – The Future of Flexible Assignments05:55 – Virtual Nursing and AI Integration09:05 – Innovative Care Teams and Technology11:59 – Adoption of New Technologies in Healthcare Sponsors:  We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.   Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources! Discover how WorkWise is redefining workforce management for healthcare.  Visit workwise.amnhealthcare.com to learn more. About The Show:  Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.   Connect with Our Hosts: Kerry on LinkedIn Nishan on LinkedIn Liz on LinkedIn     Find Us On:Website YouTube Spotify Apple Instagram LinkedIn X Facebook  Powered by AMN Healthcare Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    17 min
  7. 30/09/2025

    The Five Pillars of Leadership That Every Healthcare Leader Needs with Cory Geffre

    In this episode of Elevate Care, host Kerry Perez dives into the dynamic world of healthcare leadership with Cory Geffre, MSMSL BSN, RN, Executive Vice President of Hospital Operations and Chief Nursing Officer at Altru Health. Cory takes us on his inspiring journey from bedside nursing to the executive suite, sharing hard-earned lessons and actionable insights along the way. Discover the five essential pillars of leadership—developing people, managing performance, building teams, improving operations, and achieving results—and how they can transform not just your leadership style but your entire organization. Cory also opens up about the power of self-awareness, the importance of empathy, and why continuous learning is the secret sauce for staying ahead in the ever-evolving healthcare industry. Whether you're a seasoned leader or just starting your journey, this episode is packed with wisdom, real-world strategies, and a refreshing dose of honesty about the challenges and opportunities in healthcare leadership.   Chapters: 00:00 Introduction to Healthcare Leadership03:00 From Bedside to Boardroom: Cory’s Leadership Journey05:58 The Five Pillars of Leadership Excellence08:59 Developing People: The Heart of Leadership11:54 Building Resilient Teams That Thrive15:04 Fixing Broken Systems: Improving Healthcare Operations18:05 Driving Results Through Accountability21:55 Soft Skills That Make Hard Impacts25:00 Leading with Empathy: Why It Matters28:01 Lifelong Learning: The Key to Staying Ahead30:54 Wrapping Up: Key Takeaways for Healthcare LeadersAbout Cory Geffre Cory Geffre, MSMSL BSN, RN, is the executive vice president of hospital operations and chief nursing officer at Altru, providing executive leadership for the organization and oversight of nursing practices, clinical services, and evidence-based patient care services. Geffre’s passion is building dynamic, diverse and engaged teams that deliver consistent high-quality healthcare to patients. Geffre has over 22 years of experience in healthcare leadership, business development and operational efficiency. Sponsors:  We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.   Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources! Discover how WorkWise is redefining workforce management for healthcare.  Visit workwise.amnhealthcare.com to learn more. About The Show:  Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.   Connect with Our Hosts: Kerry on LinkedIn Nishan on LinkedIn Liz on LinkedIn     Find Us On:Website YouTube Spotify Apple Instagram LinkedIn X Facebook  Powered by AMN Healthcare Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    35 min
  8. 16/09/2025

    Shaping the Future Workforce with International Talent with Beckie Daniel and Sinead Carbery

    In this episode of Elevate Care, Kerry dives into the critical role of international nursing in shaping integrated solutions and workforce strategies for the future. Joined by industry experts Beckie Daniel and Sinead Carbery, the discussion unpacks the challenges and opportunities in international nursing, from the pandemic’s impact on staffing needs to navigating visa retrogression. The conversation highlights the ROI of international nursing, the importance of partnerships, and how domestic and international staffing can work hand-in-hand. Becky and Sinead also share insights on what makes a successful international nurse and how healthcare systems can better integrate and support these professionals. Whether you’re a healthcare leader or simply curious about the future of nursing, this episode is packed with actionable insights and inspiration. Chapters 00:00 – Introduction to International Nursing and Workforce Strategy02:58 – The Impact of the Pandemic on Staffing Needs06:10 – Understanding Visa Retrogression and Its Challenges08:44 – Integrating International Nurses into Workforce Strategy12:05 – The ROI of International Nursing in Healthcare15:00 – Domestic vs. International Staffing: A Complementary Approach18:00 – Qualities of a Successful International Nurse20:52 – The Importance of Partnership in International Staffing24:03 – Final Thoughts and Key TakeawaysEpisode Resources: International Recruitment WebinarNavigating the Visa Process for International NursesMyths About Visa Retrogression and Hiring International NursesThe Vital Role of International Nurses Sponsors:  We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.   Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources! Discover how WorkWise is redefining workforce management for healthcare.  Visit workwise.amnhealthcare.com to learn more. About The Show:  Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.   Connect with Our Hosts: Kerry on LinkedIn Nishan on LinkedIn Liz on LinkedIn     Find Us On:Website YouTube Spotify Apple Instagram LinkedIn X Facebook  Powered by AMN Healthcare Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    28 min

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Elevate Care Podcast delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/

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