68 episodes

In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.

OPERATORS OPERATORS

    • Business

In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.

    E066: Special guest episode with the founder & CEO of Flexport Ryan Petersen

    E066: Special guest episode with the founder & CEO of Flexport Ryan Petersen

    00:00 Introduction

    03:18 Overview of Flexport and its Services

    08:09 Differences between Flexport and Shopify in Fulfillment

    10:04 Utilizing Real-Time Data for Supply Chain Planning

    14:47 The Importance of Visibility and Communication in Logistics

    17:56 Challenges in the Freight Forwarding Industry

    18:25 Choosing the Hardest Businesses and the Value of Simplifying to Amplify

    23:33 Expanding into Omni-Channel Fulfillment and B2B Distribution

    28:12 The Complexity of Wholesale Orders and Physical Retail Partnerships

    31:06 The Importance of Integration and Communication in Supply Chains

    34:50 Building a Robust System for Handling Demand

    38:38 The Importance of Holistic Service and Avoiding Fragmentation

    39:04 Improving Delivery and Unloading Processes

    49:57 The Rise of E-commerce and its Impact on Air Cargo

    53:45 Challenges and Non-compliance in Customs Clearance

    58:59 The Transition from Operator to Investor

    01:02:19 Capital Allocation and Return on Invested Capital



    Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA



    Powered By:

    Fulfil.io.https://bit.ly/3pAp2vu

    The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.



    Northbeam.https://www.northbeam.io/



    Postscript.https://postscript.io/



    Subscribe to The Marketing Operators Podcast here:https://www.youtube.com/@MarketingOperators Subscribe to The Marketing Operators Podcast here: / @marketingoperators



    Sign up to our weekly newsletter here: https://www.9operators.com/

    • 1 hr 8 min
    E065: Capital, Investment & Politics

    E065: Capital, Investment & Politics

    00:00 Introduction

    03:12 Weekend Recap and Discussion on Aging

    06:26 Transitioning from Fluid Intelligence to Wisdom

    09:20 The Political Landscape and the Biden Presidency

    13:41 The Importance of Privacy and Anonymity on Social Media

    15:30 The Influence of Generational Shifts on Institutions

    18:12 The Role of Swing Voters in Elections

    20:53 The Need for Competent and Moderate Leadership

    22:22 The Value of Wisdom and Experience

    25:37 The JP Morgan Founders Forum and Insights from Jack Ma

    30:19 The Importance of Financing a Business Through Internal Cash Flow

    31:18 The Challenges of Transitioning to Generating Free Cash Flow

    34:39 Establishing a Strong Culture Early On

    36:05 Challenges in the Private Equity Market for M&A

    37:03 The Rise of AI and Its Impact on Investment

    37:32 Understanding the Chinese Economy and Geopolitical Risks

    43:45 The Need for Contingency Plans in Manufacturing

    45:19 The Importance of Immigration in Building a Strong Manufacturing Ecosystem

    56:09 The Movement of Millionaires out of the UK

    57:04 The Decline in Foreign Investment in China

    01:04:33 Assessing the Growth Story of China



    Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA



    Powered By:

    Fulfil.io.https://bit.ly/3pAp2vu

    The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.



    Northbeam.https://www.northbeam.io/



    Postscript.https://postscript.io/



    Subscribe to The Marketing Operators Podcast here:https://www.youtube.com/@MarketingOperators Subscribe to The Marketing Operators Podcast here: / @marketingoperators



    Sign up to our weekly newsletter here: https://www.9operators.com/

    • 1 hr 8 min
    E064: Manage your time like a 9-figure CEO

    E064: Manage your time like a 9-figure CEO

    00:00 Introduction

    03:09 The Role of an Executive Assistant

    06:06 Finding and Trusting an EA

    08:49 When to Hire an EA

    10:15 Different Perspectives on Having an EA

    20:21 Balancing Personal and Work Tasks

    23:12 Avoiding Lifestyle Creep

    26:34 The Lumpy Nature of Needing an EA

    30:21 Finding Time as a CEO

    43:28 Aligning Personal and Business Finances

    48:31 Optimizing Processes and Priorities



    Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA



    Powered By:

    Fulfil.io.

    https://bit.ly/3pAp2vu

    The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.



    Northbeam.

    https://www.northbeam.io/



    Postscript.

    https://postscript.io/



    Subscribe to The Marketing Operators Podcast here:



    https://www.youtube.com/@MarketingOperators



    Subscribe to The Marketing Operators Podcast here:

    @marketingoperators



    Sign up to our newsletter here: https://www.9operators.com/

    • 55 min
    E063: Part 2: How to build resiliency into your business

    E063: Part 2: How to build resiliency into your business

    00:00 Introduction

    00:31 Understanding the Challenges of Inventory Management and Fulfillment

    06:32 Building a Resilient Business through Channel and Market Diversity

    10:39 The Importance of Sustainable Competitive Advantages and Modes

    13:50 Productive Paranoia and Risk Mitigation for Long-Term Success

    23:40 The Strategy of Sharing Information and Fortifying the Business

    26:28 Building in Public

    28:17 Accountability and Learning

    29:44 Finding a Community

    38:12 Recognition and Resilience

    47:29 Leading Through Challenges





    Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA


    Powered By:
    Fulfil.io.
    https://bit.ly/3pAp2vu
    The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.


    Northbeam.
    https://www.northbeam.io/


    Postscript.
    https://postscript.io/


    Subscribe to The Marketing Operators Podcast here:https://www.youtube.com/@MarketingOperators Subscribe to The Marketing Operators Podcast here: / @marketingoperators


    Visit Our Website: https://www.9operators.com/

    • 51 min
    E062: Special Guest Episode: Growth Marketing Ft. Sarah Carusona

    E062: Special Guest Episode: Growth Marketing Ft. Sarah Carusona

    00:00 Introduction

    08:09 Navigating the Agency Landscape and the Role of ERPs in E-commerce

    14:51 Segmenting Advertising Strategies for New and Returning Customers

    24:21 Challenges in Measuring Customer Acquisition Costs

    27:08 Utilizing Data Warehouses and Technologies for Customer Analysis

    31:51 Tracking and Attributing Customer Data

    41:18 The Power Law Distribution of Customer Behavior

    49:26 TV and Influencer Marketing as Awareness Plays

    54:31 Understanding the Media Mix and Targeting the Core Group of Customers



    Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA


    Powered By:
    Fulfil.io.
    https://bit.ly/3pAp2vu
    The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.


    Northbeam.
    https://www.northbeam.io/


    Sendlane.
    https://learn.sendlane.com/operators


    Subscribe to The Marketing Operators Podcast here:https://www.youtube.com/@MarketingOperators Subscribe to The Marketing Operators Podcast here: / @marketingoperators


    Visit Our Website: https://www.9operators.com/

    • 1 hr 2 min
    E061: Part 1: How to build resiliency into your business

    E061: Part 1: How to build resiliency into your business

    00:00 Introduction
    03:18 Building Resilience: Lessons from the Meta Summit
    08:59 Diversification: Mitigating Risks in a Platform-Driven World
    24:10 The Evolving Role of AI in Marketing
    27:30 Investing in Resilience: Strategies for Long-Term Success
    28:57 The Challenges of the E-commerce Ecosystem
    29:55 The Risks of Relying on Algorithms
    31:19 Transitioning from the Marketplace to 1P
    34:35 The Importance of Understanding Your Numbers
    45:38 The Global Competition in E-commerce
    53:06 Building Resilience in the E-commerce IndustryOperators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIAPowered By:Fulfil.io.https://bit.ly/3pAp2vuThe Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.Northbeam.https://www.northbeam.io/Sendlane.https://learn.sendlane.com/operatorsSubscribe to The Marketing Operators Podcast here:https://www.youtube.com/@MarketingOperators Subscribe to The Marketing Operators Podcast here: / @marketingoperators Visit Our Website: https://www.9operators.com/

    • 57 min

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