On Your Behalf

BBC Radio Ulster

Anna Curran champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls - contact the show with your consumer and benefits queries: Write to: OYB BBC Ormeau Avenue BELFAST BT2 8HQ

  1. Episode 1 - Spain

    27/04/2023

    Episode 1 - Spain

    Every week On Your Behalf hears about problems people in Northern Ireland are having with broadband, travel, scams, banks, shopping and more. Everything from getting a refund for a cancelled flight, to making a complaint about a product or a service you're not happy with, or being kept on hold for hours. Most of the issues we hear about relate to companies in the UK and many of them are fixable - particularly when On Your Behalf gets involved. But, we want to know - Is it just us? Is it just us being kept on hold or unable to get broadband in rural areas? Is it just us losing bank branches in small towns or being bombarded by scam texts and emails? Presenter Linda McAuley is having conversations with consumer experts from around the world to find out how consumers are treated where they are. In this episode we’re heading to Spain to find out what issues and topics people there are struggling with, and what support is available when something goes wrong? Welcome to On Your Behalf - Is It Just Us? – Spain Presenter: Linda McAuley Producers: Daniel Lynch & Rhiannon Mulligan Assistant Editor: Séamus Boyd

    20 min
  2. Episode 2 - Germany

    27/04/2023

    Episode 2 - Germany

    Every week On Your Behalf hears about problems people in Northern Ireland are having with broadband, travel, scams, banks, shopping and more. Everything from getting a refund for a cancelled flight, to making a complaint about a product or a service you're not happy with, or being kept on hold for hours. Most of the issues we hear about relate to companies in the UK, and many of them, we're happy to say, are fixable - particularly when On Your Behalf gets involved. But, here's something we want to know - Is it just us? Is it just us being kept on hold, or unable to get broadband in rural areas? Is it just us losing bank branches in small towns or being bombarded by scam texts and emails? Presenter Linda McAuley is having conversations with consumer experts from around the world to find out how consumers are treated where they are. In this episode we're heading to Germany to find out what issues and topics people there are struggling with, and what support is available when something goes wrong? Welcome to On Your Behalf - Is It Just Us? - Germany Presenter: Linda McAuley Producers: Daniel Lynch & Rhiannon Mulligan Assistant Editor: Séamus Boyd

    24 min
  3. Episode 3 - Canada

    27/04/2023

    Episode 3 - Canada

    Every week On Your Behalf hears about problems people in Northern Ireland are having with broadband, travel, scams, banks, shopping and more. Everything from getting a refund for a cancelled flight, to making a complaint about a product or a service you're not happy with, or being kept on hold for hours. Most of the issues we hear about relate to companies in the UK, and many of them, we're happy to say, are fixable - particularly when On Your Behalf gets involved. But, here's something we want to know - Is it just us? Is it just us being kept on hold, or unable to get broadband in rural areas? Is it just us losing bank branches in small towns or being bombarded by scam texts and emails? Presenter Linda McAuley is having conversations with consumer experts from around the world to find out how consumers are treated where they are. In this episode we're heading to Canada to find out what issues and topics people there are struggling with, and what support is available when something goes wrong? Welcome to On Your Behalf - Is It Just Us? - Canada Presenter: Linda McAuley Producers: Daniel Lynch & Rhiannon Mulligan Assistant Editor: Séamus Boyd

    28 min
  4. Episode 4 - South Africa

    27/04/2023

    Episode 4 - South Africa

    Every week On Your Behalf hears about problems people in Northern Ireland are having with broadband, travel, scams, banks, shopping and more. Everything from getting a refund for a cancelled flight, to making a complaint about a product or a service you're not happy with, or being kept on hold for hours. Most of the issues we hear about relate to companies in the UK, and many of them, we're happy to say, are fixable - particularly when On Your Behalf gets involved. But, here's something we want to know - Is it just us? Is it just us being kept on hold, or unable to get broadband in rural areas? Is it just us losing bank branches in small towns or being bombarded by scam texts and emails? Presenter Linda McAuley is having conversations with consumer experts from around the world to find out how consumers are treated where they are. In this episode we're heading to South Africa to find out what issues and topics people there are struggling with, and what support is available when something goes wrong? Welcome to On Your Behalf - Is It Just Us? - South Africa Presenter: Linda McAuley Producers: Daniel Lynch & Rhiannon Mulligan Assistant Editor: Séamus Boyd

    25 min
  5. Episode 5 - Sweden

    27/04/2023

    Episode 5 - Sweden

    Every week On Your Behalf hears about problems people in Northern Ireland are having with broadband, travel, scams, banks, shopping and more. Everything from getting a refund for a cancelled flight, to making a complaint about a product or a service you're not happy with, or being kept on hold for hours. Most of the issues we hear about relate to companies in the UK, and many of them, we're happy to say, are fixable - particularly when On Your Behalf gets involved. But, here's something we want to know - Is it just us? Is it just us being kept on hold, or unable to get broadband in rural areas? Is it just us losing bank branches in small towns or being bombarded by scam texts and emails? Presenter Linda McAuley is having conversations with consumer experts from around the world to find out how consumers are treated where they are. In this episode we're heading to Sweden to find out what issues and topics people there are struggling with, and what support is available when something goes wrong? Welcome to On Your Behalf - Is It Just Us? - Sweden Presenter: Linda McAuley Producers: Daniel Lynch & Rhiannon Mulligan Assistant Editor: Séamus Boyd

    20 min
See All (6)

About

Anna Curran champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls - contact the show with your consumer and benefits queries: Write to: OYB BBC Ormeau Avenue BELFAST BT2 8HQ

Information

  • Creator
    BBC Radio Ulster
  • Years Active
    2009 - 2023
  • Episodes
    6
  • Rating
    Clean
  • Copyright
    © (C) BBC 2023
  • Show Website
    On Your Behalf

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