Buzzsprout

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Kanał • Programy: 6

Praktyczne wskazówki

Praktyczne wskazówki

Seria ukończona
Praktyczne wskazówki

Praktyczne wskazówki

Uakt. co tydzień
Wiadomości technologiczne

Wiadomości technologiczne

Uakt. co tydzień
Biznes

Biznes

Uakt. co dwa tyg.
Wiadomości technologiczne

Wiadomości technologiczne

Uakt. co tydzień
Praktyczne wskazówki

Praktyczne wskazówki

06.11.2023

SEZON 1, ODCINEK 1

Podcast concept: name, niche, and goals

In Episode 01 of How to Start a Podcast, you'll learn how to pick the right niche for your podcast and how to create the perfect name for your new show. Next Steps: Podcast Name Generator (Tool)How to name your podcast (Video)How to identify your podcast's niche (Video)80 Podcasting Tips to Start a Successful Podcast (Blog) Resources We Mentioned: NameCheckr.com

S1, O1

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23 min
SEZON 1, ODCINEK 2

Podcast format: co-hosts, style, and episode length

In Episode 02 of How to Start a Podcast, you'll learn how to pick the best format for your show, how long your podcast episodes should be, and the qualities to look for in a co-host. Next Steps: How to Write a Podcast Script [8 Free Script Templates] (Blog)How Long Should a Podcast Episode Be? (Blog)Top 5 Podcast Interview Questions (Video)

S1, O2

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21 min
02.04.2024

The Transformative Power of Empathy in Customer Support

Text the show! Empathy isn't just a buzzword within customer support—it's a vital tool that we can use as customer support specialists to connect with your customers. On this episode of Happy to Help, Brian Johnson from the Buzzsprout Support team joins Priscilla to talk about the power that Empathy has when supporting customers. Brian's hospitality background at Chick-fil-A gives him some great insight into how personal connection can build brand loyalty. During this episode, we discuss empathy's critical role in customer interactions and discuss why it's a soft skill that is not only hard to teach but also essential to seek out during the hiring process. We take some time to look at how empathy can help turn a frustrated customer into a happy one and we walk through some practical uses of empathy in our support communication. Plus, we discuss a Support in Real Life story from a listener! We want to hear from you! Share your support stories and questions with us at happytohelp@buzzsprout.com! To learn more about Buzzsprout visit Buzzsprout.com. Thanks for listening!

02.04.2024

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49 min
19 STY

Best Online Courses for Podcasters

Send us a text We cut through information overload and show you how to pick a podcast course that fits your learning style, budget, and goals. We cover everything from free online courses to deeper production training, leaving you with lots of options to choose from. Buzzsprout's How to Start a Podcast Course Buzzsprout's How to Start a Podcast Tom Buck: YouTube ChannelAdobe Audition CC Audio Production Course Basics to ExpertSchool of PodcastingHave a topic or question we should address on a future episode? Text us or email the Buzzsprout Podcaster Success Team at support@buzzsprout.com. Keep podcasting!

19 sty

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10 min
01.10.2024

How to Write Remarkable Emails for Customer Support

Text the show! We're doing a deep dive into the essential skills of writing remarkable customer support emails! Kate Chupp from the Buzzsprout Podcaster Success team joins us to discuss the balance between technical and creative writing, how empathy can be effectively conveyed through written communication, and offer practical, actionable strategies for sharpening your writing skills. If you haven't already listened to them, we recommend going back and listening to our episodes about aligning support goals and tone with your company values: Establishing Communication Goals for Your Support TeamThe Right Tone for Remarkable SupportWhether you’re new to customer support or a seasoned pro, this episode will provide valuable insights to help you enhance your email clarity, build stronger customer relationships, and improve your overall customer experience! We want to hear from you! Share your support stories and questions with us at happytohelp@buzzsprout.com! To learn more about Buzzsprout visit Buzzsprout.com. Thanks for listening!

01.10.2024

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45 min
25.06.2024

Strategies for Working With Angry Customers

Text the show! Megan Nelson from the Buzzsprout Podcaster Success Team joins us to discuss the art of working with angry customers without losing your cool. In this episode, we give you actionable strategies that will not only help you handle tough situations with grace, but also elevate your customer support experience to new heights! Learn how to maintain calm, set boundaries, and resolve issues with empathy and professionalism! We want to hear from you! Share your support stories and questions with us at happytohelp@buzzsprout.com! To learn more about Buzzsprout visit Buzzsprout.com. Thanks for listening!

25.06.2024

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47 min
08.11.2024

The 5 Mistakes That Lose Podcast Listeners

Send a text Are you unknowingly sabotaging your podcast? We’re diving deep into the biggest pitfalls that trip up even the most seasoned podcasters—and how you can avoid them. From stretching episode lengths (when is it too long?) to finding the right balance with ads, we tackle the choices that can make or break a show’s success. Plus, we're thrilled about all the Buzzsprout podcasters announced in the Women in Podcasting Awards, Kevin gets excited about a cognitive study on speed-listening, and we recount our recent meetup in Nashville! Links mentioned: David Hooper - Big PodcastWhy Listeners Enjoy Sped-Up Podcasts2024 Women in Podcasting Award WinnersFive Ways that Podcasters are Their Own Worst Enemy Sound-Off Question: Have you ever experienced a podcasting pitfall? What did you learn from it? Contact Buzzcast Send us a text message Tweet us at @buzzcastpodcast, @albanbrooke, @kfinn, and @JordanPods Thanks for listening and Keep Podcasting!

08.11.2024

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52 min
SEZON 1, ODCINEK 7

Podcast artwork: how to create your artwork

In Episode 07 of How to Start a Podcast, you'll learn how to create stunning podcast artwork that stands out in Apple Podcasts and Spotify. Next Steps: How to Design Stunning Podcast Cover Art (Blog)How to Design Podcast Cover Art (Video)Pro Graphic Designer REACTS to Podcast Artwork!! (Video) Artwork Design Tools: Pexels (Royalty-Free Images)TinyPNGCanva99designs

S1, O7

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22 min
30.04.2024

Establishing Communication Goals for Your Support Team

Text the show! On this episode of Happy to Help, we unpack why your support team should have strategic communication goals and how to set them. Setting pillars (or goals) for your support helps inform the message and ideas you convey with every customer interaction. We'll guide you through the process of identifying realistic goals that align with your company values, and how to communicate those goals with your team. Then we discuss the importance of reviewing work to make sure it aligns with your goals and celebrating when those on your team do work that drives it home! We want to hear from you! Share your support stories and questions with us at happytohelp@buzzsprout.com! To learn more about Buzzsprout visit Buzzsprout.com. Thanks for listening!

30.04.2024

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42 min
SEZON 1, ODCINEK 5

Podcast recording: setup and record your podcast

In Episode 05 of How to Start a Podcast, you'll learn how to set up and record a professional podcast from the comfort of your own home. Next Steps: Can a Samson Q2U sound like a Shure SM7B? MIC BATTLE! (Video)How to Record a Podcast Remotely [The Ultimate Guide] (Video)Acoustic Treatment for Podcasters (Blog)

S1, O5

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21 min

Your one stop shop for all things podcasting! Learn the basics of starting your first podcast, effective marketing strategies, and even how to monetize your podcast as an independent creator.