Access Amplified

Access Amplified

Access Amplified shares the real stories and strategies shaping the future of care with digital health. We shine a light on how digital health is transforming access to care and advancing health equity. Each episode features candid conversations with healthcare leaders from around the world who are reimagining care delivery through technology. From virtual care to AI and beyond, hear what’s working, what’s next, and how it’s impacting real lives, one innovation at a time. Access Amplified is brought to you by TytoCare.

  1. From Hospitals to Hallways: Building Virtual Care That Works in Rural Communities, with Dr. Bradley Anderson and Jared Droze of OSU

    5 DAYS AGO

    From Hospitals to Hallways: Building Virtual Care That Works in Rural Communities, with Dr. Bradley Anderson and Jared Droze of OSU

    When most people think about virtual care, they picture video visits replacing in-person appointments. But at Oklahoma State University, virtual care is something much bigger — a distributed ecosystem designed to keep care local in a largely rural state.  In this conversation, Jared Droze and Dr. Brad Anderson share how OSU built a virtual hospitalist program that supports rural and critical access hospitals with real-time clinical expertise. By combining direct virtual patient evaluations with consultative support, OSU has helped hospitals reduce unnecessary transfers, increase clinical confidence, and keep patients closer to their families, all while strengthening hospital sustainability. The episode also explores how OSU has extended virtual care beyond hospital walls. From urgent care clinics that use virtual clinicians to improve patient flow, to school-based virtual care programs that help kids get treated without leaving school, OSU is rethinking where and how care can happen. Across every model, the goal remains the same: meet patients where they are, reduce friction, and design virtual care that works in the real world.  Meet our speakers Dr. Bradley Anderson Bradley Anderson is a board-certified Internal Medicine physician with a background deeply rooted in rural Missouri. He earned his Bachelor's degree in Health Science, specializing in Radiology, from Missouri Southern State University. Following that, he pursued his medical education at Campbell University School of Osteopathic Medicine in North Carolina, followed by a residency in Internal Medicine at Oklahoma State University. His career journey led him to join the faculty at Oklahoma State University, where he now serves as a Clinical Assistant Professor of Internal Medicine and hold multiple administrative roles including Medical Director of Virtual Care, Vice Chair of the OSUMC Internal Medicine Department, and Medical Director of the Hospitalist at Cleveland Area Hospital. His commitment lies in bridging the healthcare gap in underserved communities, particularly through the innovative avenue of Virtual Care, ensuring that specialized medical expertise reaches those who need it most. Jared Droze With over 15 years of progressive leadership experience in healthcare operations, Jared has successfully driven innovation and growth across hospital, outpatient, academic, and virtual care settings. Skilled in strategic operations, physician alignment, and performance management, he has consistently improved financial performance, patient outcomes, and team cohesion in both non-profit and for-profit environments. Currently serving as the Director of Virtual Care at OSU Medicine, Jared is passionate about leveraging technology and collaborative strategies to enhance healthcare accessibility and delivery. Jared holds a Master's in Healthcare Administration from Oklahoma State University – Center for Health Sciences and is a member of the American College of Healthcare Executives.

    34 min
  2. Nurse-Led Innovation Isn’t Optional, It’s the Future, with Dr. Bonnie Clipper

    20 JAN

    Nurse-Led Innovation Isn’t Optional, It’s the Future, with Dr. Bonnie Clipper

    Bonnie Clipper is a nationally recognized innovation strategist, nurse leader, and founder of Innovation Advantage. In this episode, she shares why nurses are the key to meaningful digital transformation — and how healthcare systems can empower them to drive it. From breaking down organizational silos to building cultures of innovation that actually stick, Bonnie’s perspective is sharp, practical, and rooted in real-world change. Digital health is here to stay, but that doesn’t mean it’s working. In this episode, Dr. Bonnie Clipper pulls back the curtain on what actually makes innovation succeed or fail in healthcare settings. Drawing from her experience inside and outside of health systems, she challenges the idea that digital health is a standalone concept. "This is just health now," she says, and that means we need to teach it, design it, and support it differently. Dr. Clipper argues that nurses, often sidelined in tech decisions, are essential to solving access and equity challenges. They’re closest to patients. They know the problems. And, as she puts it, they already have the solutions if systems would only listen. She shares how shared governance, protected time, and human-centered design can all be practical levers for surfacing nurse-led ideas and making them stick. She also unpacks the biggest roadblocks: tech tools implemented without purpose, poor change management, and a reluctance to empower frontline staff. But Dr. Clipper is hopeful. Across the U.S. and internationally, she’s seeing nurse innovators take the lead, and she’s here to help more of them do it. Meet Bonnie Clipper Bonnie founded Innovation Advantage after more than 20 years as a Chief Nurse Executive when she had the opportunity to commit to innovation during her RWJF Executive Nurse Fellowship and then jumped at the chance to become an ASU/AONL Executive Fellow in Innovative Health Leadership.  Her one-of-a-kind skill-set brings decades of operational experience, bundled with her expertise in nursing innovation and experience in academics.  She is a trailblazer and was the first Vice President of Innovation at the American Nurses Association, where she created an innovation strategy to bring over 4M nurses into the innovation space. She enjoys pushing the limits and relentlessly questions paradigms, which is often on full display in her work as a top healthcare influencer. As an internationally recognized nurse futurist, she was a co-author on the seminal work, The Innovation Roadmap: A Nurse Leader’s Guide and was the lead author of the International Best-Selling book, The Nurse’s Guide to Innovation.  She publishes and blogs regularly on technologies impacting nursing.  Dr. Clipper is the sole nurse member of the HIMSS Innovation Board of Advisors and is a start-up coach for MATTER international health tech accelerator.  Her unique understanding of operations, strategy, workforce, and technology make her the perfect bridge-builder to create new workflows and processes to ensure that technology improves care and experiences for everyone.

    25 min
  3. From Alone on the Night Shift to Always Connected: How Telehealth Transforms Rural Care, with Sheila Freed of Avel eCare

    6 JAN

    From Alone on the Night Shift to Always Connected: How Telehealth Transforms Rural Care, with Sheila Freed of Avel eCare

    Sheila Freed has been a nurse for over forty years, from big-city hospitals to tiny rural clinics where she sometimes worked the night shift completely alone. Today, as Clinical Operations Director for School Health and Senior Care at Avel eCare, she’s helping make sure no clinician has to face those moments without backup. In this episode, Sheila shares her journey through the evolution of digital health, how virtual care is changing life in rural communities, and why supporting the people who deliver care matters just as much as caring for patients themselves. When Sheila Freed started her nursing career, she went from a 700-bed Chicago hospital to a 20-bed facility in a South Dakota town of 800 people — where she was the only nurse on night shift. That experience shaped her understanding of what true rural care looks like: resource-strained, deeply personal, and often lonely. Years later, as telemedicine began to take hold, she saw firsthand how virtual connections could fill those gaps. She remembers a time when she had to intubate a friend’s mother alone on Christmas Day. Now, she watches rural clinicians perform the same procedure with an Avel eCare physician guiding them in real time — a change that still moves her to tears. Through Avel eCare’s school and senior-care programs, Sheila helps bring that same safety net to teachers, aides, and rural nurses who once felt isolated in their roles. A single button press now connects them instantly to a remote nurse who can assess symptoms, calm a crisis, or simply talk them through what just happened. But the power of telehealth isn’t just clinical. It’s emotional. Sheila’s team follows up after emergencies to check on staff, debrief, and connect them to behavioral-health support when needed — because, as she says, “the technology saves lives, but the support saves careers.” For many in rural America, that’s the difference between burning out and staying in the work they love.  Meet Sheila Freed Sheila Freed, BSN, RN, NCSN serves as the Clinical Operations Director for School Health and Senior Care at Avel eCare; which provides school nursing and behavior health services via live audio/visual technology to over 135 schools in 12 states.  She has been a building nurse, a School Health Supervisor and then the Director of Nurses/School Health Liaison for a public health unit. A strong advocate for children’s health she believes leveraging technology can solve access issues to rural as well as urban schools and provide every student with the opportunity to be healthy and safe at school, regardless of location. She is a 2015 Johnson and Johnson School Health Leadership Fellow and a Nationally Certified School Nurse. She received her BSN from the University of Wyoming.

    22 min
  4. Frontier Care, Modern Tools: Bringing Access Home Across Rural South Dakota, with Lacey Finkbeiner of Horizon Health

    16/12/2025

    Frontier Care, Modern Tools: Bringing Access Home Across Rural South Dakota, with Lacey Finkbeiner of Horizon Health

    Lacey Finkbeiner, Clinical Informatics Specialist at Horizon Health, joins Joanna Braunold to share how her team is redefining access across South Dakota’s rural and tribal communities. From broadband breakthroughs to telehealth-enabled school clinics, Lacey explains how digital innovation and community partnerships are helping families get care closer to home. Across 28,000 square miles of South Dakota, Horizon Health is often the only provider for miles. Lacey Finkbeiner explains how her team uses telemedicine to close gaps for patients who might otherwise drive hours for care. Clinics like Horizon’s site in Bison rely on nurses and digital tools to connect patients with remote providers, allowing them to stay local while still receiving high-quality primary, behavioral, and dental care. Contrary to expectations, some of South Dakota’s tribal reservations have better fiber connectivity than nearby cities, thanks to targeted funding and partnerships with local telcos. Lacey shares how Horizon has leveraged those relationships and federal grants to strengthen broadband access, and how they support patients and staff through outreach, annual training, and simple digital literacy programs. Word-of-mouth has become their most effective tool for driving adoption and trust.  From tele-behavioral health to school-based clinics, Horizon’s hybrid approach keeps care close to home. School programs connect students to providers via telehealth for same-day testing and treatment, helping children stay in class while getting care. For Lacey, these programs are personal, rooted in her lifelong commitment to rural health and her belief that technology can sustain small communities by keeping people healthy, connected, and cared for where they live.  Meet Lacey Finkbeiner Lacey Finkbeiner is currently employed at Horizon Health Care as a Clinical Informatics Specialist.  Lacey has worked in the FQHC world for over 14 years, beginning her career at Prairie Community Health in Isabel, SD in 2009.  In 2016, Prairie Community Health and Horizon Health Care merged forces in which she has continued her employment path.  Lacey worked closely with Prairie Health IT Network’s training program from 2016-2018.  As the grant concluded Lacey became a full time member of Horizon’s Health Informatics’ team and currently at Horizon Lacey works closely with our electronic health record and telemedicine programs.  In 2019 Lacey worked with a team of providers to launch Horizon’s TytoCare program in 22 clinic locations.  This program is largely utilized to date to provide access to patients in these rural community settings to primary care and specialty providers. Lacey was born and raised in Isabel, SD.  After high school she completed college at the University of Mary in Bismarck, ND graduating with a Bachelor’s of Science and minor in Management Information Systems in 2007 and Master’s in Business Administration in 2009.  Lacey enjoys camping, travelling, volunteering in community activities, and spending time with her family.

    27 min
  5. Designing Belonging: How Radical Health Is Building a More Human System, with Ivelyse Andino of Radical Health

    02/12/2025

    Designing Belonging: How Radical Health Is Building a More Human System, with Ivelyse Andino of Radical Health

    In this episode of Access Amplified, Ivelyse Andino shares how Radical Health is transforming care by blending tech with humanity. As the first Latina-owned public benefit corporation in New York, Radical Health isn't just designing apps, it's designing belonging. From rethinking how people navigate care, to creating trusted spaces for community-led conversations, Ivelyse unpacks how Radical Health is reaching people too often overlooked by traditional systems. Whether it’s shifting from a native app to a more accessible web-based experience, or paying community members to co-design solutions, her approach is reshaping what digital equity really means. Meet Ivelyse Andino Ivelyse Andino dares to imagine and create the future of health for the people. Ivelyse Andino is a visionary healthcare abolitionist and health equity strategist building community at the intersection of health, equity, and tech. Ivelyse is using her platform to advocate for comprehensive healthcare fluency: an original concept created to bridge the gap between systemically marginalized communities and the medical system as we know it today. Ivelyse’s mission is to engage, equip, and empower all people to understand and advocate for their health. She plays an imperative role as the founder and CEO of Radical Health, the first Latina-owned-and-operated Benefit Corporation in NYC, that is building community at the intersection of health, equity, and tech. Since 2012, Radical Health has worked to activate healthcare’s most historically silenced, ignored, and underserved communities by pairing indigenous restorative circle practices with cutting-edge, person-centered innovation and technology. Ivelyse is a former commissioner at the NYC Commission on Gender Equity and serves on the board of BX (Re)Birth Collective, an advocacy organization that builds alternate solutions to protect birthing people in the Bronx. Ivelyse is also an external advisor for the American Medical Association’s Equity and Innovation Board. She was awarded the ‘My Brother’s Keeper’ Grant by the Obama Foundation to address Social Determinants of Health in NYC Community Schools and was recognized by Rock Health’s Top 50 in Digital Health Luminaries for 2021. She is a 2019 Roddenberry Foundation Fellow and a 2022 Aspen Institute Health Community Fellow.

    30 min
  6. From Rotary Phones to Virtual Hubs: How Sanford Health Expands Rural Access, with Dr. David Newman of Sanford Health

    11/11/2025

    From Rotary Phones to Virtual Hubs: How Sanford Health Expands Rural Access, with Dr. David Newman of Sanford Health

    Dr. David Newman, Chief Medical Officer of Virtual Care at Sanford Health, is leading efforts to make digital health a lifeline for rural communities. In this episode, he shares how Sanford is training the next generation of physicians in virtual care, supervising behavioral health trainees remotely, and meeting patients where they are — whether that’s at a hub clinic, in a group home, or even on a ranch with a rotary phone. Sanford Health is the largest rural health system in the United States, serving communities across the Upper Midwest. Dr. David Newman has been both a practicing endocrinologist and an early adopter of virtual care, and now, as Chief Medical Officer of Virtual Care, he’s helping Sanford rethink what access looks like in rural America. In this conversation, Dr. Newman describes how Sanford is embedding virtual care into medical training, from webside manner to using augmented reality in surgical education. He also explains how remote supervision of behavioral health trainees is breaking through bottlenecks that once kept rural clinics from hiring and retaining desperately needed mental health providers. Together, these approaches are not only expanding capacity but also helping to address the clinician shortage that hits rural areas hardest. Dr. Newman brings the conversation down to earth with real examples: a rancher who receives his diabetes care by rotary phone, a small town where patients wanted subspecialty visits close to home, and a pediatric group home now supported by virtual care. He also highlights Sanford’s hub-and-spoke model and how the system leverages its purchasing power to extend technology, infrastructure, and EHR access to smaller hospitals and clinics. Ultimately, the work is about removing barriers and making healthcare more frictionless, giving patients in even the most remote corners of the Midwest timely, high-quality care. Meet Dr. David Newman Dave Newman, MD, is chief medical officer for virtual care at Sanford Health, the largest rural health system in the country. A practicing endocrinologist and informaticist based in Fargo, ND, Dr. Newman is passionate about health care disparities, especially zip code-based disparities. An influential voice in the industry, Dr. Newman is regularly invited to contribute his clinical expertise, unique perspective and forward-looking insights on innovation in rural health care delivery. He has presented at high-profile national industry events including the Reuters Digital Health Summit, HIMSS AI in Healthcare Forum and the flagship ATA Nexus Conference among others. In 2023, Dr. Newman was featured in a STAT News documentary for his commitment to using technology to offset major obstacles to health care across the Dakotas, bringing care closer to home for his patients who live hundreds of miles away. In 2024, Newsweek published a feature story with Dr. Newman, which takes a closer look at how the new Sanford Virtual Care Center will transform care delivery in rural America. He received a B.S. from Drake University, an M.D. from the University of North Dakota School of Medicine and Health Sciences, completed an Internal Medicine Residency at Hennepin County Medical Center and completed an Endocrinology Fellowship with the University of Minnesota. In his spare time, Dr. Newman volunteers as a soccer coach for a Club and Olympic Development Program and is an amateur DJ. He and his wife, Tracie Newman, MD, MPH, FAAP, have three children and reside in Fargo, ND.

    21 min
  7. Meeting Kids Where They Are: School-Based Care’s Impact on Access, with Sam McGinnis of Atrium Health

    14/10/2025

    Meeting Kids Where They Are: School-Based Care’s Impact on Access, with Sam McGinnis of Atrium Health

    Sam McGinnis, Associate Vice President – Practice Operations at Atrium Health Levine Children’s, leads one of the country’s most expansive school-based virtual care programs. In this episode, he shares how his team brings care to over 150 schools, and why school nurses are still at the heart of it all. In this episode, Sam McGinnis shares the origin, growth, and future of Advocate Health and Atrium Health Levine Children’s school-based virtual care model. It all started with a pilot at Graham Elementary in Cleveland County, where chronic absenteeism and lack of primary care access sparked a new idea. By embedding trained telepresenters into schools, Sam’s team created a model that supports school nurses, scales across states, and delivers care where and when families need it most.  With over 50,000 visits completed and outcomes like reduced ER usage and faster return to class, the program is a model for expanding pediatric access. Sam also shares how they’re looking beyond the school day into evenings, weekends, and even home-based care with virtual primary care and urgent care options designed for real family life.  Meet Sam McGinnis As Associate Vice President – Practice Operations at Atrium Health Levine Children's, Sam is a passionate advocate for expanding access to quality pediatric care. His expertise in care coordination and virtual services has been instrumental in driving transformative initiatives, particularly his dedication to bringing healthcare directly to students and staff through school-based telemedicine. Sam’s vision has been significant in scaling this program to nearly 150 schools across North Carolina, ensuring vulnerable children in underserved communities receive timely and easily accessible medical care. Witnessing firsthand the impact of the work, he describes school-based telemedicine as "one of the most rewarding and exciting experiences of my career," a sentiment echoing the countless families whose lives have been touched by this innovative program. Sam’s leadership is defined by a deep empathy for patients, a keen understanding of healthcare challenges, and an unwavering commitment to finding innovative solutions. His work at Atrium Health Levine Children's serves as a shining example of how technology and compassionate care can revolutionize access to medical services, particularly for those who need it most. In his spare time, Sam enjoys outdoor activities, including golf, vegetable gardening, and whitewater kayaking in the beautiful North Carolina mountains.

    29 min

About

Access Amplified shares the real stories and strategies shaping the future of care with digital health. We shine a light on how digital health is transforming access to care and advancing health equity. Each episode features candid conversations with healthcare leaders from around the world who are reimagining care delivery through technology. From virtual care to AI and beyond, hear what’s working, what’s next, and how it’s impacting real lives, one innovation at a time. Access Amplified is brought to you by TytoCare.