Machine Shop Growth

Mike Fritz

The Machine Shop Growth Podcast gives a fresh perspective to help you grow your shop by focusing on 3 key factors - Sales, Marketing and Efficiency.  For decades the machine shop industry was build on a “good-ol-boys” mentality and was full of great machinists and engineers that made great parts.  What has been discovered is many of those amazing shops have plateaued or are starting to decline - because they didn’t put enough emphasis on getting more work and making more money with the work they had.  On this podcast you will hear first hand advice from machine owners and mangers how they are getting more work and how they are making more money.   Now let’s Grow Your Shop!

  1. 9 hr ago

    Episode #33: Stop Underquoting—How Smart Machine Shops Price for Profit

    Most shops quote aerospace work the same way they quote everything else. That's the problem. In Episode 33 of the Machine Shop Growth Podcast, Kirk Phelps gets into the tactical details of how to stop underquoting and make aerospace work actually profitable — from choosing what to chase to pricing it right. Kirk introduces the Ideal Part Profile framework: a three-tier system to define the work your shop is best at, decent at, and capable of but not built for. He breaks down why variable margins matter — factoring in payment terms, material cost, workload, and critical features — and why your win rate is one of the most honest signals about whether your pricing is right. He also cuts through the noise on ITAR and CMMC, explaining who really needs to worry about each and why spending a quarter million on a cert you don't need is one of the worst strategic moves a shop can make. Key topics covered: • Building your Ideal Part Profile (3-tier framework) • Variable margin strategy for aerospace quoting • The PITA Factor: pricing high-risk, critical-feature parts • Why a 30–40% win rate is your target, not your ceiling • ITAR compliance: what's at stake and what to do • CMMC: separating policy from fear-mongering • How lead time and payment terms affect your true margin "If you're winning over 40% of your quotes, you need to seriously rethink how much you're charging." — Kirk Phelps Available on Spotify, Apple Podcasts, YouTube, and all major podcast platforms.

    47 min
  2. 12 May

    Episode #29: Tool Holders, Setup Time, and the 80/20 Rule for Machine Shop Growth

    Setup time is stealing more money from your shop than you think. In this episode of the Machine Shop Growth Podcast, Kirk Phelps digs deeper into standardization—specifically, tool holders, tooling storage, inventory systems, and the 80/20 rule that every machine shop should be using. Most shops don’t lose efficiency because people aren’t working hard. They lose efficiency because too many variables are left up to chance. Different tool holders. Unclear standards. Tools scattered across drawers and toolboxes. Operators searching for what should already be ready. Setups taking longer than they need to. Kirk breaks down why standardizing your tooling and tool holders is not about making your shop rigid. It is about removing unnecessary decisions, reducing mistakes, improving repeatability, and giving your team a better system to work from. In this episode, you’ll learn how to: Build a master tool list around standard holdersReduce setup time by eliminating unnecessary variablesChoose tool holders based on application, not habitUse tooling inventory systems to save time and moneyTrack tooling usage by job, part, machine, and operatorApply the 80/20 rule to process improvementTurn spindle downtime into more production timeKirk also shares real examples of tool holder decisions that doubled tool life, reduced downtime, and helped shops make better decisions based on data—not guesswork. If your team spends too much time looking for tools, reworking setups, chasing holders, or saying “this is just how we’ve always done it,” this episode is a practical wake-up call. Because the fastest ROI in your shop may not come from buying another machine. It may come from standardizing what you already do every single day.

    55 min
  3. 5 May

    Episode #28: The 5 KPI’s to Track for Shop Growth

    Your shop may be busy… But is it actually growing? In this episode, Mike Fritz breaks down the 5 KPI’s every machine shop should track if they want more control over sales, production, profitability, and long-term growth. Most shops judge success by whether there’s money in the bank, parts are shipping, and customers seem happy. But that only tells part of the story. Without tracking the right numbers, a shop can miss warning signs like low margins, weak RFQ flow, poor follow-up, or dangerous customer concentration. Mike walks through the five growth KPIs that reveal what is really happening inside your shop: You’ll learn how to track: RFQ volume from new, current, and dormant customersWin rate and why you are winning or losing workPO volume and customer concentration riskShipping volume and how it connects sales to the floorMargin and how to improve profit without always raising pricesThis episode also covers why dormant customers need intentional outreach, why OEMs change vendors, how to use KPIs to drive decisions, and why growth should be measured before it becomes a crisis. If you want your shop to stop living and dying by the next PO from your biggest customer, this episode will help you start tracking the numbers that actually drive growth. Subscribe to our 2026 weekly format: Sales & Marketing — 1st & 3rd Tuesdays Operations & Engineering — 2nd & 4th Tuesdays Bonus joint episodes on 5th Tuesdays If this episode helps, please leave a review. It helps more shop owners find the show and grow their business.

    35 min
  4. 14 Apr

    Episode #26: Should You Start a Second Shift for Growth

    A second shift sounds like growth. More hours. More output. More revenue. But what if adding a second shift is actually the fastest way to multiply your problems? In this joint episode, Mike Fritz and Kirk Phelps tackle one of the most common ideas floating around machine shops right now: “Should we add a second shift?” On paper, it sounds simple. In reality, it can create more complexity, more liability, more labor pressure, and more process breakdown than most shops are prepared for. In this episode, we break down: Why most sub-$5M shops are not actually ready for a true second shiftThe hidden cost of off-shift managementWhy process refinement should happen before labor expansionHow automation, fixturing, tooling, and better routing can unlock capacity firstWhy lights-out manufacturing is often a better “second shift” than a manned oneHow bad processes duplicated at night only fail fasterThis episode is a must-listen for shop owners who are feeling maxed out, thinking about growth, and wondering whether second shift is the answer—or just a very expensive distraction. Because sometimes the capacity you need is already sitting inside your current shop... You just have not uncovered it yet. Subscribe to our weekly format:  1st & 3rd Tuesdays: Sales & Marketing  2nd & 4th Tuesdays: Operations & Engineering  Joint episodes: Special industry deep-dives with Mike and Kirk If this episode helps, leave a review. It helps more shop owners find the show.

    49 min

About

The Machine Shop Growth Podcast gives a fresh perspective to help you grow your shop by focusing on 3 key factors - Sales, Marketing and Efficiency.  For decades the machine shop industry was build on a “good-ol-boys” mentality and was full of great machinists and engineers that made great parts.  What has been discovered is many of those amazing shops have plateaued or are starting to decline - because they didn’t put enough emphasis on getting more work and making more money with the work they had.  On this podcast you will hear first hand advice from machine owners and mangers how they are getting more work and how they are making more money.   Now let’s Grow Your Shop!

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