The Product Podcast

Product School

Hosted by Product School CEO Carlos Gonzalez de Villaumbrosia, The Product Podcast drills deep into the minds of Chief Product Officers from Cisco, Lovable, Perplexity, Shopify and many more.  We move beyond high-level theory to reveal how top executives actually lead in the age of AI. We dig deep into their real-world decision-making, strategic frameworks, and the operational playbooks used to build intelligent products. If you are a VP, Director, or CPO looking to drive innovation at scale, this is your essential listen.

  1. Snowflake VP of AI on Why Enterprises Hide Behind Governance to Avoid Real AI Transformation | Baris Gultekin | E296

    6D AGO

    Snowflake VP of AI on Why Enterprises Hide Behind Governance to Avoid Real AI Transformation | Baris Gultekin | E296

    Snowflake is the AI Data Cloud behind some of the world's largest enterprises — $4.68 billion in annual revenue, 29% year-over-year growth, and over 760 Forbes Global 2000 companies as customers. Baris Gultekin, VP of AI at Snowflake, leads the product efforts that sit at the center of how those enterprises actually operationalize AI. Before Snowflake, he co-founded Google Assistant and scaled it from 10 million to 500 million monthly users. What you'll learn: Why our data isn't clean enough is a delay tactic — and the scoped approach to move past itWhat the semantic layer is and how it lets AI answer business questions accurately, not just fluentlyWhy running AI next to data (instead of sending data to models) makes governance dramatically easierHow Snowflake deployed AI internally: a CEO-level non-optional mandate combined with bottom-up access to their own Cortex coding agentWhy context — not just data — is what agents need to operate reliably at enterprise scaleKey takeaways: Start with one scoped use case, build the semantic model around it, layer governance — don't wait for perfect dataContext is a shared reality for agents: unified data + business semantics + codified workflowsAI adoption compounds when leadership sets a hard mandate and simultaneously gives everyone a tool to experiment withCredits: Host: Carlos Gonzalez de Villaumbrosia Guest: Baris Gultekin Social Links: Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here

    27 min
  2. Superhuman Mail CEO on Rediscovering Product-Market Fit in the Age of AI, Renaming Post-Grammarly Acquisition & Competing against Google Workspace | Rahul Vohra | E295

    MAY 6

    Superhuman Mail CEO on Rediscovering Product-Market Fit in the Age of AI, Renaming Post-Grammarly Acquisition & Competing against Google Workspace | Rahul Vohra | E295

    Superhuman Mail users respond to 72% more emails per hour and save an average of four hours every week — numbers backed by a case study from one of the Big Three strategy consulting firms. Rahul Vohra, CEO at Superhuman Mail, built the world's fastest email engine over three years without launching, held the line until the product was ready, and then productized product-market fit into a repeatable, measurable science. Following Superhuman's acquisition by Grammarly in 2025, Rahul is now steering the company toward a unified AI-native productivity suite spanning email, calendar, tasks, and agents. What you'll learn: The 5-step PMF Engine: how to survey, segment, analyze, implement, and track your way to product-market fit with a numerical scoreWhy you should ignore the not disappointed and most somewhat disappointed users — and which signals actually tell you who to build forHow to use the High Expectation Customer (HXC) framework to narrow your market without changing your productWhy PMF is a moving target and how to defend it against commoditization and copy-cat competitionHow Rahul operates as the editor of the product — using 20 verbatim quotes to push PMs and designers to sharper decisionsKey takeaways: If more than 40% of your users would be very disappointed without your product, you have an initial PMF — and you can measure your way thereChanging your market is faster than changing your product — segmentation alone can jump your PMF score 10 points overnightBuilding for your highest-expectation customer is not the same as building for your ICP — confuse the two, and you'll optimize for the wrong signalCredits: Host: Carlos Gonzalez de Villaumbrosia Guest: Rahul Vohra Social Links: Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here

    50 min
  3. GoFundMe CPTO on Building Marketplaces Across StubHub, TheRealReal & GoFundMe | Arnie Katz | E294

    APR 29

    GoFundMe CPTO on Building Marketplaces Across StubHub, TheRealReal & GoFundMe | Arnie Katz | E294

    GoFundMe has facilitated over $40 billion in help since 2010, powering a community of more than 200 million people across 20 countries. Arnie Katz is the Chief Product and Technology Officer there — and a three-time CPTO, having previously led product and engineering at StubHub and TheRealReal. In this episode, he brings the rare perspective of someone who has built and scaled marketplaces at every stage, across multiple industries. What you'll learn: The three failure modes every marketplace must solve — cold start, imbalance failure, and false positive growth — and how to fix each oneHow GoFundMe is using AI agents to reduce friction for fundraisers, resulting in an expected $125 million in additional funds raisedWhy AI is driving revenue growth at GoFundMe, not just developer productivity — and how they sequenced that deliberatelyThe real trade-offs of the CPTO model: what you gain in speed, and what you have to mitigate through hiringHow GoFundMe is building demand-side and matching mechanisms to grow donation volume beyond viral sharingKey takeaways: Marketplace liquidity isn't just about having enough supply — it's about designing the right matching and demand mechanisms at every stage of scaleAI unlocks revenue opportunities that were previously uneconomical to pursue, especially when the customer is already in a vulnerable, high-friction stateThe CPTO structure enables faster decision-making, but requires consciously strong functional leaders underneath to offset the natural lean toward one sideCredits: Host: Carlos Gonzalez de Villaumbrosia Guest: Arnie Katz Social Links: Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here

    41 min
  4. Robinhood VP of Product on Prediction Markets, AI-Native Investing Tools, and Social Trading for the Next Generation | Abhishek Fatehpuria | E293

    APR 22

    Robinhood VP of Product on Prediction Markets, AI-Native Investing Tools, and Social Trading for the Next Generation | Abhishek Fatehpuria | E293

    Robinhood posted $4.5 billion in revenue in 2025, up 52% year-over-year, while growing its Gold subscriber base 58% to 4.2 million paid members. Abhishek Fatehpuria, VP of Product at Robinhood, joined the platform as an intern in 2016 and has built the brokerage business from a single-product equities app into a multi-product financial platform. This episode is a detailed look at how Robinhood structures product thinking at scale — without sacrificing the UX moat that made it win in the first place. What you'll learn: How Robinhood uses two leading indicators, net deposits and Gold subscriptions, to measure long-term customer commitment before revenue shows upWhy treating legal and compliance partners as product owners, not blockers, is the unlock for shipping fast in a regulated marketThe "barbell strategy" for UX: design for the newest user and the most advanced user simultaneously, and let the middle take care of itselfHow the early-stage ideation sprint has compressed from 4–5 weeks to 2–3 days with AI toolsWhy Robinhood Social is built on verified identity and real trades — and what that unlocks for the future of retail investor relations Key takeaways: Paid subscriptions aren't just a revenue line — they're the connective tissue that drives multi-product adoption across a platformPride is a scalable quality standard: when teams enforce it themselves, quality and speed stop being in conflictAI embedded into workflows moves faster than AI bolted on as a standalone featureCredits: Host: Carlos Gonzalez de Villaumbrosia Guest: Abhishek Fatehpuria Social Links: Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here

    38 min
  5. Zoom CPO on Rebuilding the Future of Work Collaboration with Agentic AI — From Meeting Transcripts and Recordings to a System of Action | Jeff Smith | E292

    APR 15

    Zoom CPO on Rebuilding the Future of Work Collaboration with Agentic AI — From Meeting Transcripts and Recordings to a System of Action | Jeff Smith | E292

    Zoom generates $4.87B in annual revenue and powers modern work for hundreds of millions of users worldwide. In this episode, Carlos González de Villaumbrosia, CEO at Product School, sits down with Jeff Smith, Chief Product Officer at Zoom. Jeff joined Zoom in 2019 and has led product through three distinct eras — COVID hypergrowth, multi-product expansion, and the current agentic AI shift. In this conversation, he breaks down what actually changes when AI becomes core infrastructure for how teams work. What you'll learn: How Zoom tripled headcount in under a year during COVID and what breaks at that scaleWhy expanding into mail, calendar, and documents was never about copying Google or Microsoft — it was about owning the full work lifecycle around meetingsHow AI Companion 3.0 performs agentic retrieval across first- and third-party tools to surface insights and produce work product from a single promptWhy MCP and open integrations are non-negotiable when you can't afford to be siloedHow to move from personal AI productivity gains to real, measurable business outcomes Key takeaways: When engineering velocity is abundant, strategic direction becomes the scarce resourceThe right engagement metric isn't more meetings — it's whether users produced something valuable as a resultAgentic AI is the first real opportunity to disrupt entrenched productivity tools that switching costs have protected for decadesCredits: Host: Carlos Gonzalez de Villaumbrosia Guest: Jeff Smith Social Links: Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here

    36 min
  6. TikTok VP of Product on Turning Video-First Feeds into a Full E-Commerce Platform | David Kaufman | E291

    APR 8

    TikTok VP of Product on Turning Video-First Feeds into a Full E-Commerce Platform | David Kaufman | E291

    TikTok has officially crossed 200 million monthly active users in the US — but the real story is what they've built underneath the surface. In this episode, Carlos González de Villaumbrosia, CEO at Product School, sits down with David Kaufman, Vice President of Product at TikTok, to go deep on the platform's transformation into a full end-to-end commerce engine. David breaks down how TikTok is using AI to automate everything from creative generation to affiliate-based promotion — so merchants can upload a catalog and let the platform handle the rest. If you want to understand where social commerce is heading, this one is essential listening. What you'll learn: Why removing steps from the purchase funnel is the single biggest growth lever for modern product teams.How TikTok's generative AI tools allow merchants to produce high-performing video creative at scale without a production team.The shift from spontaneous live streams to scheduled commercial events driving $1M per hour in sales.How TikTok balances feed, commerce, search, and messaging as four distinct monetization pillars.Key takeaways: The most successful products in the AI era put the user directly at the point of transaction.Organic creator content consistently outperforms traditional high-production advertising.A long-tail creator ecosystem can promote a 100,000-item catalog automatically through affiliate-based commission.Credits: Host: Carlos Gonzalez de Villaumbrosia Guest: David Kaufman Social Links: Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here

    41 min
  7. OpenAI & Figma Product Builders on Killing the Design-to-Code Handoff and Vice Versa | Ed Bayes & Matt Colyer | E290

    APR 1

    OpenAI & Figma Product Builders on Killing the Design-to-Code Handoff and Vice Versa | Ed Bayes & Matt Colyer | E290

    AI is collapsing the silos between design and engineering. In this episode, Carlos Gonzalez de Villaumbrosia, CEO at Product School, sits down with Ed Bayes (Design Lead, OpenAI) and Matt Colyer (Product Director, Figma) to discuss their groundbreaking integration that enables a seamless round-trip workflow from code to canvas. Matt Colyer walks us through a step-by-step demo of the new code to canvas and right to Figma capabilities. You’ll see exactly how OpenAI’s Codex and Figma’s Plugin API allow builders to move fluidly between development and design environments, using AI agents to update design systems and iterate faster than ever before. What you'll learn: Step-by-step demo: Moving from a code component in Codex to a live Figma design.How the round-trip workflow eliminates lossy handoffs between designers and devs.Strategies for using AI agents to update design libraries autonomously.The impact of Model Context Protocol (MCP) on product team interoperability.Key takeaways: Velocity as a Moat: How AI-native tools are accelerating the speed of prototyping.The Evolving PM Role: Why curiosity is now more critical than technical hurdles.Human Judgment: Why AI increases the premium on high-level design taste.Credits: Host: Carlos Gonzalez de Villaumbrosia Guests: Ed Bayes and Matt Colyer Social Links: Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here

    33 min
  8. Xero CPTO on Building an Agentic AI Platform to Manage Multiple Agents | Diya Jolly | E289

    MAR 25

    Xero CPTO on Building an Agentic AI Platform to Manage Multiple Agents | Diya Jolly | E289

    In this episode, Carlos Gonzalez de Villaumbrosia, CEO at Product School, sits down with Diya Jolly, CPTO at Xero, the global accounting platform trusted by over 4 million customers. Diya shares how Xero is redefining B2B software by building JAX, an agentic AI platform that intelligently manages specialized sub-agents to streamline business operations. What you'll learn: How Xero built an agentic AI platform that orchestrates multiple agents across payroll, payments, and bank reconciliation workflows.The strategy for implementing strict guardrails to ensure accuracy in highly regulated, AI-driven accounting processes.How to design a global product that scales common services while adapting to hyper-local tax and payment requirements.The two-way door framework for accelerating product decisions and course-correcting with imperfect data.Key takeaways: Why the future of SaaS interfaces is conversational, transitioning users away from static dashboards into review and insight roles.The strategic advantage of combining product and technology leadership into a single CPTO role to drive tighter cross-functional alignment.Why deeply serving the SMB market requires specialized product design that balances consumer-grade simplicity with enterprise-grade workflow depth. Credits: Host: Carlos Gonzalez de Villaumbrosia Guest: Diya Jolly Social Links: Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here

    40 min
4.3
out of 5
168 Ratings

About

Hosted by Product School CEO Carlos Gonzalez de Villaumbrosia, The Product Podcast drills deep into the minds of Chief Product Officers from Cisco, Lovable, Perplexity, Shopify and many more.  We move beyond high-level theory to reveal how top executives actually lead in the age of AI. We dig deep into their real-world decision-making, strategic frameworks, and the operational playbooks used to build intelligent products. If you are a VP, Director, or CPO looking to drive innovation at scale, this is your essential listen.

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