Make It Happen Mondays - B2B Sales Talk with John Barrows

John Barrows
  • 4.6 (200)
  • Business
  • Updated Weekly

John Barrows helps sales leaders decide whether to replace or rebuild their teams for the AI era, drawing on 25+ years working with Salesforce, LinkedIn, Google, and Amazon. He advises CROs and VPs of Sales on AI readiness, team structure, and go-to-market strategy. He trains sales teams on the fundamentals that drive consistent performance, with or without AI.

  1. 4d ago

    AI Is Not a Strategy: How to Lead Real Transformation with Julie Averill

    AI will not fix a business that does not understand itself. In this episode, John sits down with Julie Averill, founder of Gold Thread and former CIO of lululemon, to talk about real transformation, AI adoption, technology leadership, and what companies need to understand before they rush into the next big platform shift. Julie also shares lessons from her time leading technology through major growth at lululemon, digital transformation at Nordstrom, and the early signals that told her when a system problem was really a culture problem. If you are leading sales, technology, enablement, or go-to-market strategy, this episode gives you a practical look at why AI has to serve the business, why trust still drives innovation, and why the companies that win will understand what makes them truly different before the market decides for them. Want to build the kind of team and operating model that can keep up with where business is heading next? Visit www.jbarrows.com and learn how you can Make It Happen. What You’ll Learn Why AI strategy needs to start with business strategy, not technology experimentsHow the dot-com shift mirrors what companies are experiencing with AI todayWhy AI is changing how customers discover, compare, and choose brandsWhat a 20-hour website outage revealed about culture, ownership, and escalationWhy innovation depends on trust, candor, and teams that can take risks togetherWhy AI reveals organizational dysfunction instead of magically fixing itWhy real transformation requires human intelligence, not just artificial intelligence Julie Averill is the founder of Gold Thread and former Chief Information Officer of lululemon, where she led the technology transformation that helped scale the company from $2 billion to over $10 billion in revenue. Prior to lululemon, she led omni-channel and digital transformations at Nordstrom and REI. Today, she advises boards, CEOs, and founders at the intersection of AI capability and organizational readiness, and her book Chief Impact Officer comes out June 16. Connect with Julie Averill: Website: https://goldthreadllc.com/ LinkedIn: https://www.linkedin.com/in/julieaverill/ Instagram: https://www.instagram.com/julie_averill_/ Grab Julie's new book Chief Impact Officer, out June 16 — connect with her on LinkedIn (linkedin.com/in/julieaverill) or visit goldthreadllc.com John Barrows is a sales trainer, speaker, and founder of JB Sales with over 25 years of experience in the industry. He has made hundreds of cold calls a week, led startups to acquisition, and trained high-performing teams at companies like Salesforce, LinkedIn, Amazon, and Okta. Through JB Sales, John focuses on practical sales execution—helping reps fill pipeline, close deals, and build trust with buyers in today’s AI-driven sales environment. Connect with John Barrows: LinkedIn: https://www.linkedin.com/in/johnbarrows/ Instagram: https://www.instagram.com/johnmbarrows/ TikTok: https://www.tiktok.com/@johnmbarrows Check out John's Membership: https://learn.jbarrows.com/pages/individual-packages?utm_source=youtube&utm_medium=social&utm_campaign=podcast Join John's Newsletter: https://www.jbarrows.com/newsletter

    58 min

  2. Jun 8

    How AI Agents Are Rewriting Sales with Kris Billmaier

    AI agents are not just changing sales tools. They are changing the job of the seller. In this episode, John sits down with Kris Billmaier, Executive Vice President and General Manager of Agentforce Sales and Growth Products at Salesforce, to talk about Agentforce, headless software, AI-native sales workflows, and what happens when sellers start managing teams of agents. If you are in sales, sales leadership, enablement, or GTM strategy, this episode gives you a practical look at where humans still matter, how agents can support pipeline and qualification, and why AI adoption needs clear use cases, measurement, and training. Want to stay ahead of where sales are heading next? Visit www.jbarrows.com and learn how you can Make It Happen. What You'll Learn Why product-led growth is moving toward agent-led growthHow Salesforce is thinking about headless software and conversation-first AIWhy AI-first SaaS is not just a front-end feature or branding exerciseHow agents are changing SDR and BDR work at SalesforceWhy successful AI adoption starts with a narrow use case and a real training planWhat sellers need to become as agent teams take on more busy work Kris Billmaier is Executive Vice President and General Manager of Agentforce Sales and Growth Products at Salesforce, where he leads the product strategy and vision for Agentforce Sales. With more than 20 years of experience across productivity software, search, and enterprise technology, Kris has launched category-defining products, scaled startups, and is now building a future where agents and sellers work together to grow revenue. Connect with Kris Billmaier: Website: https://www.salesforce.com/ap/ Li: https://www.linkedin.com/in/krisbillmaier/ John Barrows is a sales trainer, speaker, and founder of JB Sales with over 25 years of experience in the industry. He has made hundreds of cold calls a week, led startups to acquisition, and trained high-performing teams at companies like Salesforce, LinkedIn, Amazon, and Okta. Through JB Sales, John focuses on practical sales execution—helping reps fill pipeline, close deals, and build trust with buyers in today’s AI-driven sales environment. Connect with John Barrows: LinkedIn: https://www.linkedin.com/in/johnbarrows/ Instagram: https://www.instagram.com/johnmbarrows/ TikTok: https://www.tiktok.com/@johnmbarrows Check out John's Membership: https://go.jbarrows.com/ Join John's Newsletter: https://www.jbarrows.com/newsletter

    56 min

  3. Jun 1

    Be the Mentor Who Mattered: How Mentorship Drives Real Revenue with Colleen Stanley

    IQ is a commodity now. AI can out-think, out-research, and out-process almost anyone in the room. So what is left? In this episode, John shares a conversation with Colleen Stanley, bestselling author and founder of Sales Leadership Development, to talk about the two things that AI cannot replicate — emotional intelligence and meaningful mentorship. Colleen has spent decades proving that EQ is not a soft skill, it is a revenue skill. And her new book, Be the Mentor Who Mattered, makes the case that the next generation of leaders cannot go it alone. They get into why self-awareness is the mega skill every sales leader needs to develop, how to give feedback without triggering defensiveness, and why the best mentorship rarely comes from a formal program. If you lead a team, coach reps, or are trying to figure out what your competitive edge looks like in a world of AI, this one is for you. Want to build the skills that hold up in any market? Visit www.jbarrows.com and learn how you can Make It Happen. What You’ll Learn Why self-awareness is the mega skill and how to actually develop itHow to give feedback using empathy followed by assertivenessWhy the best mentorship happens informally, not through assigned programsHow one conversation from the right person can change your entire trajectoryWhy mentorship cultures produce two times the profit of those without themHow to find a mentee instead of waiting to be asked to be a mentor Colleen Stanley is president of SalesLeadership, a sales development firm specializing in the integration of emotional intelligence, sales, and sales leadership skills. She is the author of three books, Emotional Intelligence For Sales Success, now published in eight languages, Emotional Intelligence For Sales Leadership, and Growing Great Sales Teams. Connect with Colleen Stanley: Website: https://www.salesleadershipdevelopment.com/ LinkedIn: https://www.linkedin.com/in/colleenstanleysli YouTube: https://www.youtube.com/@ColleenStanleySalesLeadership Grab your Free Corporate Sales Training Resources: https://www.salesleadershipdevelopment.com/resources/ John Barrows is a sales trainer, speaker, and founder of JB Sales with over 25 years of experience in the industry. He has made hundreds of cold calls a week, led startups to acquisition, and trained high-performing teams at companies like Salesforce, LinkedIn, Amazon, and Okta. Through JB Sales, John focuses on practical sales execution—helping reps fill pipeline, close deals, and build trust with buyers in today’s AI-driven sales environment. Connect with John Barrows: LinkedIn: https://www.linkedin.com/in/johnbarrows/ Instagram: https://www.instagram.com/johnmbarrows/ TikTok: https://www.tiktok.com/@johnmbarrows Check out John's Membership: https://go.jbarrows.com/ Join John's Newsletter: https://www.jbarrows.com/newsletter

    56 min

  4. May 25

    What AI Knows About Your Buyer with Scott Gillum

    AI already knows your buyer better than most sales reps do. The question is — what are you going to do about it? In this episode, John is joined by Scott Gillum, author of The Hidden Buyer Journey, to unpack seven years of research on how buyers actually make decisions — and why our sales and marketing tools are barely scratching the surface of what's possible. From personality profiling and corporate culture mapping to the death of the sales stage, this conversation goes deep on what it really takes to sell in a world where the buyer is more informed, more protected, and more machine-assisted than ever before. If you're serious about staying relevant as a sales professional in an AI-first world, this one's a must-listen. Want to make sure you're equipped before the market moves on without you? Visit www.jbarrows.com and learn how you can Make It Happen. What You’ll Learn Why corporate culture predicts deal velocity better than any sales methodologyHow to use personality profiling tools to adapt your style to any buyerWhy 85% of the people who actually influence your deals aren't in your CRMThe one thing AI still can't replicate — and why it's your biggest competitive advantageWhy Return on Effort (ROE) is replacing ROI as the real measure of AI in sales Scott Gillum is the Founder and CEO of Carbon Design. Prior to founding Carbon Design, he was the President of the Washington, DC office for gyro (a Dentsu agency), the world’s largest B2B agency. His career follows the pipeline. Starting at the bottom closing deals as a sales rep. Then as a management consultant after graduate school, helping clients build and capture demand for sales and marketing channels. Advertising broadened his knowledge and experience in building brands and creating awareness. Along the way, he’s been the head of marketing for an Inc. 500 company, and an interim CMO for a Fortune 500 company. Today, Scott helps clients improve the effectiveness of their marketing efforts up and down the funnel. From transitioning to digital to finding new ways to communicate, connect, and motivate audiences. Scott’s a member of the Gartner for Marketing Leaders Council and he writes a regular column for MediaPost on business marketing. He’s articles have appeared in leading publications such as Forbes, Fortune, Adage, the Huffington Post and he has contributed to various books on marketing. Additionally, his work on sales and marketing integration was made into a Harvard Business School Case Study and is taught at leading business schools across the nation. Website: https://carbondesign.com/scott-gillum/ LinkedIn: https://www.linkedin.com/in/scottgillum/ John Barrows is a sales trainer, speaker, and founder of JB Sales with over 25 years of experience in the industry. He has made hundreds of cold calls a week, led startups to acquisition, and trained high-performing teams at companies like Salesforce, LinkedIn, Amazon, and Okta. Through JB Sales, John focuses on practical sales execution—helping reps fill pipeline, close deals, and build trust with buyers in today’s AI-driven sales environment. Connect with John Barrows: LinkedIn: https://www.linkedin.com/in/johnbarrows/ Instagram: https://www.instagram.com/johnmbarrows/ TikTok: https://www.tiktok.com/@johnmbarrows Check out John's Membership: https://go.jbarrows.com/ Join John's Newsletter: https://www.jbarrows.com/newsletter

    55 min

  5. May 18

    Why Your Sales Rep Needs to Be an Architect, Not Just a Closer with Adam Carr

    The sales playbook is being rewritten and product-led growth is at the center of it. In this episode, John sits down with Adam Carr, CRO at Apollo.io, to dig into how PLG has evolved, what AI is doing to the sales rep's role, and why the best sellers today need to think less like closers and more like go-to-market architects. From hiring smarter to building SDR programs that actually stick, this one's packed with real talk from two people who've lived it. If you're in sales leadership, trying to figure out how to build and develop a team in this new world, this episode will give you a framework to work with. Want to level up your team before the market moves on without you? Visit www.jbarrows.com and learn how you can Make It Happen. What You’ll Learn: Why people don't buy from people they like but from people they trustHow to hire intentionally and slow down when everyone's pushing you to scale fastThe difference between PLG, product-led sales, and sales-led growthWhat product signals actually matter when deciding when to bring in a sales repThe three skills every modern sales rep needs to stay relevant in an AI-first world Adam Carr is the CRO of Apollo, where he leads the company’s go-to-market strategy and revenue growth initiatives. Since joining in 2025, he has focused on scaling a modern GTM engine that blends product-led and sales-led growth, aligning sales, marketing, product, and customer success into a unified customer journey. Under his leadership, Apollo continues to support millions of users and hundreds of thousands of businesses in accelerating growth through a scalable, customer-centric platform. LinkedIn: https://www.linkedin.com/in/adamhcarr/ John Barrows is a sales trainer, speaker, and founder of JB Sales with over 25 years of experience in the industry. He has made hundreds of cold calls a week, led startups to acquisition, and trained high-performing teams at companies like Salesforce, LinkedIn, Amazon, and Okta. Through JB Sales, John focuses on practical sales execution—helping reps fill pipeline, close deals, and build trust with buyers in today’s AI-driven sales environment. Connect with John Barrows: LinkedIn: https://www.linkedin.com/in/johnbarrows/ Instagram: https://www.instagram.com/johnmbarrows/ TikTok: https://www.tiktok.com/@johnmbarrows Check out John's Membership: https://go.jbarrows.com/ Join John's Newsletter: https://www.jbarrows.com/newsletter

    51 min

  6. May 11

    Career Resilience in the Age of AI with Ilana Golan

    The career ladder is burning. And if you are still waiting for the right moment to adapt, you are already behind. In this episode, John sits down with Ilana Golan, founder of Leap Academy, to unpack what it actually takes to own your growth in a world where 92 million jobs are projected to be displaced in the next two years. From growing up a shy kid in Israel and becoming one of the first women to lead a flight instructor squad in the Israeli Air Force, to hitting rock bottom after a co-founder betrayal and building back stronger, Ilana brings a rare combination of raw honesty and practical frameworks to this conversation. They cover the 555 rule for cutting through decision paralysis, what it means to build a portfolio career, and why people will no longer pay for knowledge but will always pay for transformation. If you are ready to stop being a one-trick pony and start building something that holds up regardless of what AI throws at you, this conversation is the one to watch. Visit www.jbarrows.com and learn how you can Make It Happen. What You’ll Learn Why hard work still beats raw talent in any eraHow to use the 555 rule to escape decision paralysisWhat it looks like to lose your identity and rebuild from nothingThe case for building a portfolio career before you are forced toWhy people will not pay for knowledge but will pay for transformation Ilana Golan was an F-16 Flight instructor in the Air Force and the first female commander in her squad, a tech executive, and now the founder of Leap Academy, one of the fastest-growing companies in America. Leap Academy is disrupting professional education and is the only platform in the world today that helps individuals create portfolio careers and get ready for the future of work. Her disruption of professional education has caught the attention of leaders such as Richard Branson, Garyvee, and the Presidents of some of the biggest companies in the world. Ilana won Inc 500, Startup of the Year for 2023, CEO World Award, 40 Women to Watch, and has been on the biggest stages in the world, including Tech Crunch Disrupt, Google Startup Accelerator, Inman Connect, Executive MBA Programs, and more. Ilana was also invited to give a private talk for Richard Branson and a very selected CEOs on his private island. Connect with Llana! LinkedIn: https://www.linkedin.com/in/ilanagolan/ Instagram: https://www.instagram.com/ilanagolanleap Website: https://www.ilanagolan.com/ Learn more about Leap Academy: https://www.leapacademy.com/ Join her free 3-day training: www.leapacademy.com/makeithappen John Barrows is a sales trainer, speaker, and founder of JB Sales with over 25 years of experience in the industry. He has made hundreds of cold calls a week, led startups to acquisition, and trained high-performing teams at companies like Salesforce, LinkedIn, Amazon, and Okta. Through JB Sales, John focuses on practical sales execution—helping reps fill pipeline, close deals, and build trust with buyers in today’s AI-driven sales environment. Connect with John Barrows: LinkedIn: https://www.linkedin.com/in/johnbarrows/ Instagram: https://www.instagram.com/johnmbarrows/ TikTok: https://www.tiktok.com/@johnmbarrows Check out John's Membership: https://go.jbarrows.com/ Join John's Newsletter: https://www.jbarrows.com/newsletter

    1h 4m

  7. May 4

    What the Best BDR Teams Are Doing Differently Right Now with Lauren Reeves

    Most BDR teams are struggling right now. Connect rates are dropping, email is getting ignored, and reps are rushing to get out of the role as fast as possible. Lauren Reeves is doing the opposite, and her team is booking more meetings every single quarter. In this episode, John sits down with Lauren Reeves, BDR manager at Swap Commerce and one of the most vocal advocates for the SDR and BDR profession in Europe. Lauren built her team from 6 to 40, incentivized her reps to build real personal brands on LinkedIn, and created a culture where people actually want to stay in the seat long enough to get good at it. She shares exactly what is working right now on email, on the phone, and on social, and what is quietly killing results for most teams that are copying the playbook from five years ago. If you lead a BDR or SDR team, or you are in the role of trying to figure out how to stand out and build a career in sales, this conversation will give you the most practical and honest take on what it actually takes to win right now. Visit www.jbarrows.com and learn how you can Make It Happen. What You’ll Learn The hiring question Lauren asks in every interviewWhy Lauren tells every candidate upfront: I do not work with dicksWhy good BDRs should stay in the seat for at least 18 monthsWhy the no promotion before a year policy creates better salespeopleWhat is actually working right now in emailWhy the phone still convertsHow Lauren pays her reps to post on LinkedInWhat BDRs should post on LinkedInWhy costly quarterly targets work better than monthly pressureHow to spot it in an interview and how to coach it on the floor Lauren Reeves is a sales leader and outbound specialist with 7 years of experience in the BDR/SDR space, known for developing high-performing business development teams. She began her career as a BDR before moving into management, where she focuses on building ambitious, growth-driven sales professionals and creating environments centered on learning, collaboration, and success. Lauren has driven significant outbound revenue growth, scaled teams across regions, and earned recognition as a top sales manager and leader in the industry. LinkedIn: https://www.linkedin.com/in/thelaurenreeves/ John Barrows is a sales trainer, speaker, and founder of JB Sales with over 25 years of experience in the industry. He has made hundreds of cold calls a week, led startups to acquisition, and trained high-performing teams at companies like Salesforce, LinkedIn, Amazon, and Okta. Through JB Sales, John focuses on practical sales execution—helping reps fill pipeline, close deals, and build trust with buyers in today’s AI-driven sales environment. Connect with John Barrows: LinkedIn: https://www.linkedin.com/in/johnbarrows/ Instagram: https://www.instagram.com/johnmbarrows/ TikTok: https://www.tiktok.com/@johnmbarrows Check out John's Membership: https://go.jbarrows.com/ Join John's Newsletter: https://www.jbarrows.com/newsletter

    1h 12m

  8. Apr 27

    The First Guy to Lose to Salesforce (And What He Did Next) with Kris Lawson

    Before your buyer takes your call, their AI has already researched you, evaluated your solution, and started forming an opinion. The question isn't whether AI is changing sales. It's whether you're going to catch up to what's already happening on the other side of the table. In this episode, John sits down with Kris Lawson, the sales leader, founder of Ruby, and Snowflake alumnus, to unpack the most important shift in B2B sales that most people are completely ignoring. Kris was the first Oracle rep ever to lose a deal to Salesforce, went on to build and scale sales teams across some of the most iconic tech companies of the last 25 years, and is now building the AI-powered sales assistant he always wished he had. From how buyers are already using AI to screen vendors, to why generic AI tools will never replace purpose-built sales intelligence, to how to pick a rocket ship company before anyone else knows it's one, this conversation covers the ground that matters most right now. If you're in sales, leading a sales team, or building a company and trying to figure out how to win in an AI-saturated market, this episode will change how you think about what's coming. Visit www.jbarrows.com and learn how you can Make It Happen. What You’ll Learn Why your buyer's AI is already evaluating youHow OpenAI and Anthropic told one company to "just send the documentation" and let their LLMs decideThe framework Kris uses to evaluate whether a company is worth joiningWhy the first Oracle rep to lose a deal to Salesforce ended up joining SalesforceWhy the chat interface will never work for the average sales repThe build-vs-buy fallacy in the AI era and the real risks nobody is talking aboutHow AI will reshape sales methodologiesThe rubber duck exercise and how to use AI to learn, not just executeWhy choosing the right life partner is the most important career decision a salesperson will ever make Kris Lawson is a sales leader, entrepreneur, and co-founder of Ruby (heyruby.ai) — an AI-powered sales assistant purpose-built to help sales reps be excellent in every customer interaction. Kris has spent 25 years scaling go-to-market organizations at Oracle, Salesforce, Microsoft, and Snowflake. He was the first Oracle rep ever to lose a deal to Salesforce, went on to become a key early sales leader in Canada for Salesforce, and has since built and exited multiple sales organizations in the tech sector. He is also co-founder of Snow Angels, a Snowflake alumni investor syndicate focused on data and AI startups. Connect with Kris Lawson: Website: https://www.heyruby.ai/ LinkedIn: https://www.linkedin.com/in/krislawsonland/ John Barrows is a sales trainer, speaker, and founder of JB Sales with over 25 years of experience in the industry. He has made hundreds of cold calls a week, led startups to acquisition, and trained high-performing teams at companies like Salesforce, LinkedIn, Amazon, and Okta. Through JB Sales, John focuses on practical sales execution—helping reps fill pipeline, close deals, and build trust with buyers in today’s AI-driven sales environment. Connect with John Barrows: LinkedIn: https://www.linkedin.com/in/johnbarrows/ Instagram: https://www.instagram.com/johnmbarrows/ TikTok: https://www.tiktok.com/@johnmbarrows Check out John's Membership: https://go.jbarrows.com/ Join John's Newsletter: https://www.jbarrows.com/newsletter

    1h 8m
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4.6
out of 5
200 Ratings

About

John Barrows helps sales leaders decide whether to replace or rebuild their teams for the AI era, drawing on 25+ years working with Salesforce, LinkedIn, Google, and Amazon. He advises CROs and VPs of Sales on AI readiness, team structure, and go-to-market strategy. He trains sales teams on the fundamentals that drive consistent performance, with or without AI.

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